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Toshiba GD-1060 Service Handbook

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SERVICE HANDBOOK
FACSIMILE ( FOR DP1600/2000/2500 )
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Copyright TOSHIBA TEC CORPORATION 2001
ALL RIGHTS RESERVED
GD-1060

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  • Page 1 Page marked by that bookmark. Click the Thumbnails to open the overview area and display thumbnail images of each document page. Click a thumbnail to go to the Page marked by that thumbnail. Copyright TOSHIBA TEC CORPORATION 2001 ALL RIGHTS RESERVED...

  • Page 2: Installation

    GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR DP1600/2000/2500 AND GD-1060 The installation and service should be done by a qualified service technician. 1. Transportation • When transporting/installing the copier, employ two persons and be sure to use the positions as indicated below.
  • Page 3 Attention: Se débarrasser de batteries et RAM-ICs usés y compris les batteries en lithium selon les instructions du fabricant. Vorsicht: Entsorgung des gebrauchten Batterien und RAM-ICs (inklusive der Lithium-Batterie) nach Angaben des Herstellers. GD-1060 GENERAL PRECAUTIONS January 2001 © TOSHIBA TEC...

  • Page 4: Adjustment Items

    The transmission/reception journal is shown below. Refer to the error code list and the status code list on the following pages. Status code Communication error code *The reception journal has the same format. January 2001 © TOSHIBA TEC 1 - 1 GD-1060 ADJUSTMENT ITEMS...
  • Page 5 The machine's For a memory reception, remove the image memory was exhausted. cause of the error, then ask the remote party to transmit the original again. GD-1060 ADJUSTMENT ITEMS 1 - 2 January 2001 © TOSHIBA TEC...
  • Page 6 Ask the remote party to transmit again. High-speed signal was not detected This may happen in some cases of bad on the receiving side. line condition. Ask the remote party to transmit again. January 2001 © TOSHIBA TEC 1 - 3 GD-1060 ADJUSTMENT ITEMS...
  • Page 7 The communication ended because of Attempt the communication again. If the an overrun of the software due to hard- error occurs frequently, perform a ware noises. memory clear (except user area.) GD-1060 ADJUSTMENT ITEMS 1 - 4 January 2001 © TOSHIBA TEC...
  • Page 8 MMR (Encoding) 8 x 15.4 (Line density) 14400 (Transmission speed) For the combination of 14400 bps, 8 x 15.4 and MMR, as shown above, a status of “522” is indicate. January 2001 © TOSHIBA TEC 1 - 5 GD-1060 ADJUSTMENT ITEMS...

  • Page 9: Communication Error

    In memory reception operation, correct the condition which lead to the memory reception. Then receive the original again. GD-1060 ADJUSTMENT ITEMS 1 - 6 January 2001 © TOSHIBA TEC...

  • Page 10: Self-Diagnosis Modes

    1.2 Self-diagnosis Modes The fax self-diagnosis mode expands the PPC self-diagnosis function. This section describes the self- diagnosis functions that are expanded by attaching the fax kit (GD-1060). Mode How to enter Definition How to clear Turn the power on while Selects the country code.
  • Page 11 04. FUNCTION TEST 01. OPE PANEL TEST 05. MENTENANCE 02. PRINT TEST 06. SERVICE LIST 01. MEMORY CLEAR 02. SET FUNCTION 01. PROTOCOL TRACE 02. TOTAL ERRORS Service mode 01-02-02 GD-1060 ADJUSTMENT ITEMS 1 - 8 January 2001 © TOSHIBA TEC...
  • Page 12 Power ON Enter code Digital Keys TEST MODE A ( C/S used to correct value) START Enter code Digital Keys Adjustment value TEST MODE A MC=205 START Adjustment value Cancel January 2001 © TOSHIBA TEC 1 - 9 GD-1060 ADJUSTMENT ITEMS...

  • Page 13: Printer Adjustment

    L ← V → D Density Auto density fine adjustment Text/Photo 0 - 255 L ← V → D *1: L = Light, V = Value, D = Dark GD-1060 ADJUSTMENT ITEMS 1 - 10 January 2001 © TOSHIBA TEC...
  • Page 14 This bit determine whether or not selection between DP and MF is mode available to users. Note: When “Disable” is selected, the PSTN/PABX selection screen is not displayed in the dial type setup menu. January 2001 © TOSHIBA TEC 1 - 11 GD-1060 ADJUSTMENT ITEMS...
  • Page 15 Note: EOL is the code that is put between lines. If the next EOL is not detected within the time specified in this setting, the line is disconnect due to communication error. GD-1060 ADJUSTMENT ITEMS 1 - 12 January 2001 © TOSHIBA TEC...
  • Page 16 11: 22 Hz to 55 Hz Undefined — Undefined — Undefined — <Remarks> FUNC 2 Bits 5 and 4: These bits program the detection range for frequency to be recognized as CI. January 2001 © TOSHIBA TEC 1 - 13 GD-1060 ADJUSTMENT ITEMS...
  • Page 17 FUNC 3 Bit 7: This bit programs whether or not a received RTN is handled as abnormal (NG). FUNC 3 Bit 4: This bit determines whether or not the Toshiba short protocol is enabled or disabled. GD-1060 ADJUSTMENT ITEMS 1 - 14...
  • Page 18 The bit settings allow the user to program the modem transmission attenuation level. The smaller the set value, the higher the transmission level becomes. If errors occur frequently or training is not sent, the transmission level should be changed, as a rule. January 2001 © TOSHIBA TEC 1 - 15 GD-1060 ADJUSTMENT ITEMS...
  • Page 19 — Sending of CNG Signal at Manual Transmission: — 0: Do not send 1: Send Sending of CED Signal at Manual Reception: — 0: Do not send 1: Send GD-1060 ADJUSTMENT ITEMS 1 - 16 January 2001 © TOSHIBA TEC...
  • Page 20 When the receiving terminal uses a switching device, CNG signal output is required (1=on). FUNC 5 Bit 0: This bit selects whether or not the CED signal is transmitted in manual reception. January 2001 © TOSHIBA TEC 1 - 17 GD-1060 ADJUSTMENT ITEMS...
  • Page 21 1101: 7200 bps (V.17) 1110: Undefined 1111: Undefined Threshold of image error: — 00: 5% 01: 10% 10: 15% 11: 25% Monitor Type: — 0: BT Monitor 1: Protocol Monitor Undefined — GD-1060 ADJUSTMENT ITEMS 1 - 18 January 2001 © TOSHIBA TEC...
  • Page 22 This bit selects the monitor type when the line monitor function is turned on. When this bit is set to 0 (BEFORE TRANSMISSION MONITOR), monitoring stops on receiving DIS. When this bit is set to 1 (PROTOCOL MONITOR), monitoring is performed during communication, like forced line monitor. January 2001 © TOSHIBA TEC 1 - 19 GD-1060 ADJUSTMENT ITEMS...
  • Page 23 These bits program call signal ON time. When CI cannot be received, the value should be changed. FUNC 7 Bits 5 and 4: These bits program call signal OFF time. GD-1060 ADJUSTMENT ITEMS 1 - 20 January 2001 © TOSHIBA TEC...
  • Page 24 0 (off), the machine does not perform retransmission and proceeds to next page transmis- sion. During retries, the machine starts transmission of the next page. FUNC 8 Bit 5: This setting performs error indications if the number of pages do not match. January 2001 © TOSHIBA TEC 1 - 21 GD-1060 ADJUSTMENT ITEMS...
  • Page 25 110: Level 6 111: Level 7 (maximum) <Remarks> FUNC 9 Bits 2 to 0: Allows the user to adjust the volume level of the speaker when an error occurs. GD-1060 ADJUSTMENT ITEMS 1 - 22 January 2001 © TOSHIBA TEC...
  • Page 26 “memory.” FUNC 10 Bits 2 to 0: These bits program whether or not the broadcast transmission report is printed and the conditions for printing. January 2001 © TOSHIBA TEC 1 - 23 GD-1060 ADJUSTMENT ITEMS...
  • Page 27 Determines how midnight and noon time is displayed. FUNC 11 Bits 4 and 3: These bits program whether or not the multi polling transmission report is printed or not and the conditions for printing. GD-1060 ADJUSTMENT ITEMS 1 - 24 January 2001 © TOSHIBA TEC...
  • Page 28 Report print at user cancel: — 0: Do not print 1: Print <Remarks> FUNC 12 Bit 0: Determines if transmission result report is printed if the user cancels the job. January 2001 © TOSHIBA TEC 1 - 25 GD-1060 ADJUSTMENT ITEMS...
  • Page 29 These selections determine whether or not the journal is printed manually, and select items to be recorded (transmission, reception or transmission/reception). FUNC 13 Bit 1: Selections determine whether or not OK or NG (failed) is added as a communication result on the journal. GD-1060 ADJUSTMENT ITEMS 1 - 26 January 2001 © TOSHIBA TEC...
  • Page 30 Selections set the CI counter value until the machine enters automatic reception mode. FUNC 14 Bits 3 to 1: Selections set speaker volume for the on-hook status or protocol monitor. January 2001 © TOSHIBA TEC 1 - 27 GD-1060 ADJUSTMENT ITEMS...
  • Page 31 This bit programs maximum reduction rate in the vertical direction. This bit should be set to 1 (on) when legal size document is reduced and printed on the A4 paper. GD-1060 ADJUSTMENT ITEMS 1 - 28 January 2001 © TOSHIBA TEC...
  • Page 32 The setting determines whether or not receiving terminal data is printed on received document. FUNC 16 Bit 6: The setting determines whether or not transmitting terminal data is recorded on received document. January 2001 © TOSHIBA TEC 1 - 29 GD-1060 ADJUSTMENT ITEMS...
  • Page 33 0: Not available 1: Available <Remarks> FUNC 17 Bit 1: The selections allows or disallows memory reception. FUNC 17 Bit 0: The selection makes ECM available or not available. GD-1060 ADJUSTMENT ITEMS 1 - 30 January 2001 © TOSHIBA TEC...
  • Page 34 FUNC 18 Bit 5: This bit setting determines whether or not file recovery is available. FUNC 18 Bit 2: This bit setting determines whether or not the department control function is available. January 2001 © TOSHIBA TEC 1 - 31 GD-1060 ADJUSTMENT ITEMS...
  • Page 35 FUNC 19 Bit 2: This bit determines whether or not security reception is performed. FUNC 19 Bit 0: This bits determines whether or not quick polling is carried out. GD-1060 ADJUSTMENT ITEMS 1 - 32 January 2001 © TOSHIBA TEC...
  • Page 36 The selections allow for either auto (FAX) or manual (TEL) reception mode. FUNC 20 Bit 2: Enables or disables the Transmission Header print mode. FUNC 20 Bit 1: Enables or disables the Transmission Report print mode. January 2001 © TOSHIBA TEC 1 - 33 GD-1060 ADJUSTMENT ITEMS...
  • Page 37 Minimum number of CI (Call-in) until connection with the remote party is established. The minimum number of rings until automatic reception is initialized depends on this setting. FUNC 21 Bits 3 to 1: These bits determine the CI ring volume. GD-1060 ADJUSTMENT ITEMS 1 - 34 January 2001 © TOSHIBA TEC...
  • Page 38 1111: Undefined <Remarks> FUNC 22 Bits 7 to 4: Sets the maximum number of redial attempts. FUNC 22 Bits 3 to 0: Sets the minimum number of redial attempts. January 2001 © TOSHIBA TEC 1 - 35 GD-1060 ADJUSTMENT ITEMS...
  • Page 39 FUNC 23 Bits 7 to 4: Sets the maximum time intervals between redials. FUNC 23 Bits 3 to 0: Sets the minimum time intervals between redials repeating the statement over again. GD-1060 ADJUSTMENT ITEMS 1 - 36 January 2001 © TOSHIBA TEC...
  • Page 40 This bit programs whether or not the transmission communication section programmed with FUNC 6 Bit 1 is monitored. FUNC 24 Bit 0: Sets the unit to monitor or not monitor the communication line. January 2001 © TOSHIBA TEC 1 - 37 GD-1060 ADJUSTMENT ITEMS...
  • Page 41 FUNC 25 Bit 7: Facsimile Separator Page is a sheet automatically inserted between each received fax. FUNC 25 Bits 2 to 0: These bits select the Letter Head Paper Tray Option. GD-1060 ADJUSTMENT ITEMS 1 - 38 January 2001 © TOSHIBA TEC...
  • Page 42 • FUNC 26 Link with User Contents Function Setting Undefined — Undefined — Undefined — Undefined — January 2001 © TOSHIBA TEC 1 - 39 GD-1060 ADJUSTMENT ITEMS...
  • Page 43 Bit setting allows the user to use or not use the V.34 modem. FUNC 27 Bit 0: Bit setting allows the user to choose the speed at which the V.34 modem operates. GD-1060 ADJUSTMENT ITEMS 1 - 40 January 2001 © TOSHIBA TEC...
  • Page 44 The bit settings allow the user to program the modem transmission attenuation level. The smaller the set value, the higher the transmission level becomes. If errors occur frequently or training is not sent, the transmission level should be changed, as a rule. January 2001 © TOSHIBA TEC 1 - 41 GD-1060 ADJUSTMENT ITEMS...
  • Page 45 Bit setting allows the Date Format to be set for either Alphabet or numeric. FUNC 29 Bit 3: Bit setting allows the user to choose between the 24-hour or the 12-hour system. GD-1060 ADJUSTMENT ITEMS 1 - 42 January 2001 © TOSHIBA TEC...
  • Page 46 • FUNC 30 Link with User Contents Function Setting Undefined — Undefined — January 2001 © TOSHIBA TEC 1 - 43 GD-1060 ADJUSTMENT ITEMS...
  • Page 47 These bits program whether or not the relay broadcast transmission report is printed and the condi- tions for printing. FUNC 31 Bit 1: Determines whether the relay reception list is printed, and the conditions for printing. GD-1060 ADJUSTMENT ITEMS 1 - 44 January 2001 © TOSHIBA TEC...
  • Page 48 This bit select whether or not the Memory Transmission Report is print on A5 size paper. FUCN 32 Bits 2 to 0: Sets the number of communication to be printed on Journal (automatic print). January 2001 © TOSHIBA TEC 1 - 45 GD-1060 ADJUSTMENT ITEMS...
  • Page 49 FUNC 33 Bits 7 to 5: Allows the user to adjust the Key Touch Tone volume level. FUNC 33 Bits 4 to 0: These bits select the language for messages and list indication. GD-1060 ADJUSTMENT ITEMS 1 - 46 January 2001 © TOSHIBA TEC...
  • Page 50 • FUNC 34 Link with User Contents Function Setting Undefined — Undefined — Undefined — Undefined — January 2001 © TOSHIBA TEC 1 - 47 GD-1060 ADJUSTMENT ITEMS...
  • Page 51 1: When the extended bit is on for the DIS or DTC signal and there is no subsequent bit information, the communication error will result. GD-1060 ADJUSTMENT ITEMS 1 - 48 January 2001 © TOSHIBA TEC...
  • Page 52 • FUNC 36 Link with User Contents Function Setting Undefined — • FUNC 37 Link with User Contents Function Setting Undefined — January 2001 © TOSHIBA TEC 1 - 49 GD-1060 ADJUSTMENT ITEMS...
  • Page 53 • FUNC 38 Link with User Contents Function Setting Undefined — • FUNC 39 Link with User Contents Function Setting Undefined — GD-1060 ADJUSTMENT ITEMS 1 - 50 January 2001 © TOSHIBA TEC...
  • Page 54 Informing of communication journal to PC print 0: Do not inform 1: Inform LDC Function: — 0: Prohibited 1: Allowed Printing Function: — 0: Prohibited 1: Allowed Scanner Function: — 0: Prohibited 1: Allowed January 2001 © TOSHIBA TEC 1 - 51 GD-1060 ADJUSTMENT ITEMS...
  • Page 55 PC FUNC 0 Bit 1: This switch allows or prohibits any entry from the PC. PC FUNC 0 Bit 0: This switch allows or prohibits scanning directed from the PC. GD-1060 ADJUSTMENT ITEMS 1 - 52 January 2001 © TOSHIBA TEC...
  • Page 56 This bit selects whether or not to continue to transfer the received file until the number of retries set as the transfer retry counter is reached, when the FAX failed to transfer the received file to a PC at PC FAX reception. January 2001 © TOSHIBA TEC 1 - 53 GD-1060 ADJUSTMENT ITEMS...
  • Page 57 • PC FUNC 2 Link with User Contents Function Setting Undefined — Undefined — GD-1060 ADJUSTMENT ITEMS 1 - 54 January 2001 © TOSHIBA TEC...
  • Page 58 This switch specifies the number of retries for data transmission to the PC. PC FUNC 3 Bits 3 to 0: This switch specifies the time intervals between retries in data transmission to the PC. January 2001 © TOSHIBA TEC 1 - 55 GD-1060 ADJUSTMENT ITEMS...
  • Page 59 Set the number of retries to notify the PC of fax status information via PC interface. PC FUNC 4 Bits 3 to 0: Set the intervals of retries to notify the PC of fax status information via PC interface. GD-1060 ADJUSTMENT ITEMS 1 - 56 January 2001 © TOSHIBA TEC...
  • Page 60 0: Off 1: On Process unit near end — 0: Off 1: On Process unit end — 0: Off 1: On Toner near end — 0: Off 1: On January 2001 © TOSHIBA TEC 1 - 57 GD-1060 ADJUSTMENT ITEMS...
  • Page 61 Set the function to notify the PC, via PC interface, that the replacement of the process unit is required. PC FUNC 5 Bit 0: Set the function to notify the PC, via PC interface, that the replacement of the toner cartridge is soon required. GD-1060 ADJUSTMENT ITEMS 1 - 58 January 2001 © TOSHIBA TEC...
  • Page 62 — 0: Off 1: On No cassette — 0: Off 1: On No paper — 0: Off 1: On Paper detect on bypass cassette — 0: Off 1: On January 2001 © TOSHIBA TEC 1 - 59 GD-1060 ADJUSTMENT ITEMS...
  • Page 63 Set the function to notify the PC, via PC interface, that no paper is loaded. PC FUNC 6 Bit 0: Set the function to notify the PC, via PC interface, that paper is loaded on the stack feed bypass. GD-1060 ADJUSTMENT ITEMS 1 - 60 January 2001 © TOSHIBA TEC...
  • Page 64 • PC FUNC 7 Link with User Contents Function Setting Undefined — January 2001 © TOSHIBA TEC 1 - 61 GD-1060 ADJUSTMENT ITEMS...
  • Page 65 Undefined — Undefined — Undefined — Undefined — Undefined — • HOME 1 Link with User Contents Function Setting Undefined — Undefined — Undefined — Undefined — Undefined — GD-1060 ADJUSTMENT ITEMS 1 - 62 January 2001 © TOSHIBA TEC...
  • Page 66 • HOME 2 Link with User Contents Function Setting Undefined — Undefined — Undefined — January 2001 © TOSHIBA TEC 1 - 63 GD-1060 ADJUSTMENT ITEMS...
  • Page 67 1.3 sec. 101: 1.8 sec. 110: 2.5 sec. 111: 500 msec. Allowable gap during line current detection (PSTN): — 00: Off 01: 50 msec. 10: 100 msec. 11: 200 msec. GD-1060 ADJUSTMENT ITEMS 1 - 64 January 2001 © TOSHIBA TEC...
  • Page 68 When “BZT” is selected for “DTC/LCC for PSTN” in UAD 1, this setting is ignored. January 2001 © TOSHIBA TEC 1 - 65 GD-1060 ADJUSTMENT ITEMS...
  • Page 69 Maximum waiting time for dial tone (PSTN): — 000: 20 sec. 001: 10 sec. 010: 8 sec. 011: 15 sec. 100: 3.3 sec. 101: Undefined 110: Undefined 111: Undefined GD-1060 ADJUSTMENT ITEMS 1 - 66 January 2001 © TOSHIBA TEC...
  • Page 70 Sets the maximum waiting time for dial tone detection when calling directly to a PSTN. If the dial tone is not detected and redial attempt or internal retry will be performed later. January 2001 © TOSHIBA TEC 1 - 67...
  • Page 71 GD-1060 ADJUSTMENT ITEMS 1 - 68 January 2001 © TOSHIBA TEC...
  • Page 72 Maximum waiting time for dial tone (PABX): — 000: 20 sec. 001: 10 sec. 010: 8 sec. 011: 15 sec. 100: 3.3 sec. 101: Undefined 110: Undefined 111: Undefined January 2001 © TOSHIBA TEC 1 - 69 GD-1060 ADJUSTMENT ITEMS...
  • Page 73 Sets the maximum waiting time for dial tone detection when calling through a PABX. If the dial tone is not detected and redial attempt or internal retry will be performed later. GD-1060 ADJUSTMENT ITEMS 1 - 70 January 2001 © TOSHIBA TEC...
  • Page 74 Set whether a busy tone is detected after dialing as well as the dial tone and line current. UAD 4 Bits 2 to 0: Sets the value of the T1 timer in the calling terminal. January 2001 © TOSHIBA TEC 1 - 71 GD-1060 ADJUSTMENT ITEMS...
  • Page 75 • The counter is reset when an effective signal is detected. • The number of T1 time-out in automatic dialing is counted (manual dialing not included). GD-1060 ADJUSTMENT ITEMS 1 - 72 January 2001 © TOSHIBA TEC...
  • Page 76 Dial Retry Counter: 0000 to 1110 ... counts up for each time. 0000: No redialing 0001: 1 time 0010: 2 times 0011: 3 times 1110: 14 times 1111: Reserved January 2001 © TOSHIBA TEC 1 - 73 GD-1060 ADJUSTMENT ITEMS...
  • Page 77 Internal retries are not counted as redial attempts. UAD 6 Bits 3 to 0: These bits program the number of redial times. GD-1060 ADJUSTMENT ITEMS 1 - 74 January 2001 © TOSHIBA TEC...
  • Page 78 Undefined — Undefined — <Remarks> UAD 7 Bits 7 to 5: These bits programs the switch time when a pause is entered as a part of a dial number. January 2001 © TOSHIBA TEC 1 - 75 GD-1060 ADJUSTMENT ITEMS...
  • Page 79 When “Enable” is selected, only the first pause is effective and others are ignored even if the pause key is pressed more than once in dialing to one destination. UAD 8 Bits 3 to 0: These bits program the redial intervals. GD-1060 ADJUSTMENT ITEMS 1 - 76 January 2001 © TOSHIBA TEC...
  • Page 80 UAD 9 Bits 5 to 3: Sets the make time and brake time during pulse dialing. UAD 9 Bits 2 to 0: Sets the tone on and tone off times for tone dialing (MF). January 2001 © TOSHIBA TEC 1 - 77 GD-1060 ADJUSTMENT ITEMS...
  • Page 81 UAD 10 Bits 7 to 5: Sets the dial tone’s attenuation detection level during reception (PSTN). UAD 10 Bits 3 to 0: These bits program the attenuator value for the MF signal. GD-1060 ADJUSTMENT ITEMS 1 - 78 January 2001 © TOSHIBA TEC...
  • Page 82 — Undefined — • UAD 12 Link with User Contents Function Setting Undefined — Undefined — • UAD 13 Link with User Contents Function Setting Undefined — Undefined — January 2001 © TOSHIBA TEC 1 - 79 GD-1060 ADJUSTMENT ITEMS...
  • Page 83 011: -33dB 100: -36dB 101: -39dB 110: -42dB 111: -45dB Undefined — <Remarks> UAD 14 Bits 3 to 1: Sets the dial tone’s attenuation detection level during reception (PABX). GD-1060 ADJUSTMENT ITEMS 1 - 80 January 2001 © TOSHIBA TEC...
  • Page 84 • UAD 15 Link with User Contents Function Setting Undefined — Undefined — Undefined — Undefined — January 2001 © TOSHIBA TEC 1 - 81 GD-1060 ADJUSTMENT ITEMS...
  • Page 85 <Remarks> UAD 16 Bits 7 to 5: These bits program busy tone signal ON time. UAD 16 Bits 4 to 2: These bits program busy tone signal OFF time. GD-1060 ADJUSTMENT ITEMS 1 - 82 January 2001 © TOSHIBA TEC...
  • Page 86 Link with User Contents Function Setting Undefined — • UAD 18 Link with User Contents Function Setting Undefined — • UAD 19 Link with User Contents Function Setting Undefined — January 2001 © TOSHIBA TEC 1 - 83 GD-1060 ADJUSTMENT ITEMS...
  • Page 87 10: 270 ms 11: Undefind <Remarks> EX TYPE 1 Bit 7: This bit sets the Exchange Type (PSTN/PABX). EX TYPE 1 Bit 4: This bit sets the dialing method (DP/MF). GD-1060 ADJUSTMENT ITEMS 1 - 84 January 2001 © TOSHIBA TEC...
  • Page 88 1st Digit (Local Use) — 2nd Digit (Distant Use) — • ACC DGT 2 Link with User Contents Function Setting 3rd Digit (Local & Distant Use) — Undefined — January 2001 © TOSHIBA TEC 1 - 85 GD-1060 ADJUSTMENT ITEMS...
  • Page 89 03. MODEM TEST (Factory test) 04. SENSOR TEST 05. SRAM TEST 06. DRAM TEST 07. CLOCK IC TEST 08. SCANNER TEST 09. CODEC TEST 10. OUTPUT TEST 11. PRINTER BOARD TEST GD-1060 ADJUSTMENT ITEMS 1 - 86 January 2001 © TOSHIBA TEC...

  • Page 90: Print Test

    2 : 2nd cassette (PFU) 3 : 3rd cassette (PFP) * Be sure to press this key after printing starts. (If this key is not pressed, the copier keeps printing.) January 2001 © TOSHIBA TEC 1 - 87 GD-1060 ADJUSTMENT ITEMS...
  • Page 91 It is unnecessary to adjust the fax image magnification. If you adjust it with '05' adjustment mode of the copier side, the image magnification of the fax side will be adjusted automatically. GD-1060 ADJUSTMENT ITEMS 1 - 88 January 2001 © TOSHIBA TEC...

  • Page 92: Modem Test

    33600bps (V.34) 1100Hz ↓ ↓ 14400bps (V.17) 2100Hz ↓ ↓ 9600bps (V.29) 1300Hz ↓ ↓ 4800bps (V.27ter) ANSam ↓ ↓ 2400bps (V.27ter) ↓ ↓ 300bps ↓ (To the top) January 2001 © TOSHIBA TEC 1 - 89 GD-1060 ADJUSTMENT ITEMS...
  • Page 93 Operation Procedure a) Memory clear at the startup <Key used in operation> <Display messages> Please wait Specified keys Power ON Warming up READY READY (Standby) PAPER: A4 :AUTO ZOOM:100% EDIT GD-1060 ADJUSTMENT ITEMS 1 - 90 January 2001 © TOSHIBA TEC...
  • Page 94 Select MEMORY CLEAR MEMORY CLEAR 01.PIX MEMORY 02.EXCEPT USER MEMORY Select menu keys 03.ALL 04.USER AREA After approx. 2 PIX MEMORY seconds Memory is cleared. Memory clear accepted January 2001 © TOSHIBA TEC 1 - 91 GD-1060 ADJUSTMENT ITEMS...
  • Page 95 Therefore when this function is performed, it is necessary to readjust the follow- ing items. 1) Adjustment of paper aligning value 2) Printer unit adjustment 3) Scanner unit adjustment 4) ADF/RADF installation setting GD-1060 ADJUSTMENT ITEMS 1 - 92 January 2001 © TOSHIBA TEC...
  • Page 96 *a) Total Scan, Print jam, Job counter, Counter for each paper size *b) Total Print, Drum counter, Toner counter, etc. *c) One touch, Speed, Group etc. *d) Polling Password, Remote Access Code *e) 08-446, 08-447 not cleared January 2001 © TOSHIBA TEC 1 - 93 GD-1060 ADJUSTMENT ITEMS...

  • Page 97: Set Function

    4. By entering 1 or 0 in the bit with the desired function, the function is to be set. 5. Press the SET key to store the new setting and advance the next function. GD-1060 ADJUSTMENT ITEMS 1 - 94 January 2001 © TOSHIBA TEC...

  • Page 98: Memory Write

    A: * and 0 B: * and 1 C: * and 2 D: * and 3 Input DATA MEMORY WRITE E: * and 4 F: * and 5 ADDRESS= XXXXXX DATA= January 2001 © TOSHIBA TEC 1 - 95 GD-1060 ADJUSTMENT ITEMS...
  • Page 99 05.MAINTENANCE 06.SERVICE LIST keys Select ERR COUNTER SHIFT MAINTENANCE 02.SET FUNCTION 03.MEMORY WRITE 04.ERR COUNTER SHIFT Select YES keys ERR COUNTER SHIFT 01.YES 02.NO ERR COUNTER SHIFT Operation completed GD-1060 ADJUSTMENT ITEMS 1 - 96 January 2001 © TOSHIBA TEC...
  • Page 100 ENTER FAX NUMBER Note: To specify a transfer destination, you can enter the abbreviated number or press the one-touch key as well as the direct entry of the telephone number. January 2001 © TOSHIBA TEC 1 - 97 GD-1060 ADJUSTMENT ITEMS...

  • Page 101: Service List

    FUNCTION (FUNC 05, 08 List) • DRUM HISTORY • MEMORY DUMP LIST • FUNCTION (Jam counter, ROM ver.) *1: To be printed when the FAX Kit (GD-1060) is installed. <Key used in operation> <Display messages> PROGRAM PROGRAM Press the PROGRAM key 01.DEFAURT SETTINGS 02.LISTS...

  • Page 102: Protocol Trace

    FIF DATA When there is an information field, its contents are printed in either HEX, BIN or TEL format. ASCII FIF is converted to ASCII code and printed. January 2001 © TOSHIBA TEC 1 - 99 GD-1060 ADJUSTMENT ITEMS...

  • Page 103: Status History

    Even if the communication count has not reached 1000, if error counter shift is executed, the counts up to the present will be moved from the actual side to the history side. GD-1060 ADJUSTMENT ITEMS 1 - 100 January 2001 © TOSHIBA TEC...
  • Page 104 EX TYPE 1 ↓ ACC DGT 1 to 2 • 2nd Sheet 05 xxx Prints the set values at this point of time. ↓ 08 xxx (xxx is code number.) January 2001 © TOSHIBA TEC 1 - 101 GD-1060 ADJUSTMENT ITEMS...

  • Page 105: Memory Dump

    (4) DRUM HISTORY Refer to page 1-45 of Service Handbook (DP1600/2000/2500). (5) MEMORY DUMP Refer to page 1-46 of Service Handbook (DP1600/2000/2500). GD-1060 ADJUSTMENT ITEMS 1 - 102 January 2001 © TOSHIBA TEC...

  • Page 106: Country Code

    France Sweden Latin America (LT) Norway Latin America (A4) 9998 Denmark Russia Switzerland Poland Finland Hungary Netherlands Czech Republic Austria Turkey South Africa Belgium Portugal Taiwan Spain China Greece January 2001 © TOSHIBA TEC 1 - 103 GD-1060 ADJUSTMENT ITEMS...

  • Page 107: Remote Service

    However, this setting does not have influence on accesses through LDC or the network. GD-1060 ADJUSTMENT ITEMS 1 - 104 January 2001 © TOSHIBA TEC...
  • Page 108 Note: If ANYTIME is selected when there are reserved fax jobs, firmware downloading will delete all the fax jobs. After the copier is rebooted by turning it off then on, after downloading the firmware, the copier will be controlled with downloaded data. January 2001 © TOSHIBA TEC 1 - 105 GD-1060 ADJUSTMENT ITEMS...
  • Page 109 Note: When an access through RDC is attempted without setting the password on the copier, the com- munication will be cut off. The keys used for setting the password are numeric keys from 0 to 9 and the SPACE key. GD-1060 ADJUSTMENT ITEMS 1 - 106 January 2001 © TOSHIBA TEC...
  • Page 110 05.E-MAIL SETUP 06.REPORT & LIST 07.REMOTE SERVICE Select REMOTE SERVICE keys REMOTE SERVICE 02.DOWNLOAD FIRMWARE 03.RDC PASSWORD 04.SUPPLY ORDER Select SUPPLY ORDER keys SUPPLY ORDER 01.DESTINATION SETUP 02.SUPPLIES 03.OTHER INFORMATION January 2001 © TOSHIBA TEC 1 - 107 GD-1060 ADJUSTMENT ITEMS...
  • Page 111 Select DESTINATION SETUP 01.DESTINATION SETUP 02.SUPPLIES 03.OTHER INFORMATION DESTINATION SETUP Input tel number ENTER TEL NUMBER OR, PRESS SPEED DIAL KEY OR ONE TOUCH KEY DESTINATION SETUP TEL NUMBER (MAX128): XXXX GD-1060 ADJUSTMENT ITEMS 1 - 108 January 2001 © TOSHIBA TEC...
  • Page 112 If you do not select 1.YES, the automatic supplies order is not enabled. • 02.ENTER PART NUMBER is selected to enter the part number for the supplies. • 03.ENTER QUANTITY is selected to enter the order quantity of the supplies. January 2001 © TOSHIBA TEC 1 - 109 GD-1060 ADJUSTMENT ITEMS...
  • Page 113 SUPPLY ORDER Select OTHER INFORMATION keys 01.DESTINATION SETUP 02.SUPPLIES 03.OTHER INFORMATION Select setting item keys OTHER INFORMATION 1.CUSTOMER NUMBER 2.CONTACT NAME 3.CONTACT NUMBER 4.SHIP TO NAME 5.SHIP TO ADDRESS GD-1060 ADJUSTMENT ITEMS 1 - 110 January 2001 © TOSHIBA TEC...

  • Page 114: Troubleshooting

    “2.4 Recommended Flow Chart for Telephone Diagnosis.” This will help the service technician to be prepared for the necessary service requirements. January 2001 © TOSHIBA TEC 2 - 1 GD-1060 TROUBLESHOOTING...
  • Page 115 Dispatching a service Diagnosis over telephone technician not required Not solved Dispatching service technician (Field service) Not solved Telephone support to the field service technician from a remote diagnosis center Field service GD-1060 TROUBLESHOOTING 2 - 2 January 2001 © TOSHIBA TEC...
  • Page 116 Dispatch a service Set an original. technician. Set the original Is original copied correctly Is the original set correctly. by pressing [START] key? correctly? Dispatch a service technician. January 2001 © TOSHIBA TEC 2 - 3 GD-1060 TROUBLESHOOTING...
  • Page 117 RJ11 Make connections connector used in the circuit correctly. (TEL, LINE)? Correct the phone Is the registered number in the dial phone number registration mode. correct? Dispatch a service technician. GD-1060 TROUBLESHOOTING 2 - 4 January 2001 © TOSHIBA TEC...
  • Page 118 Noise in the telephone circuit or any defect in Is an appropriate Dispatch a service other equipment may document received? technician. be the cause. Conduct a communication fault test. January 2001 © TOSHIBA TEC 2 - 5 GD-1060 TROUBLESHOOTING...
  • Page 119 Then, turn off the power switch and pull out the power cord plug to start work. Do not touch the terminal part of any connector, otherwise, a poor connection may result. GD-1060 TROUBLESHOOTING 2 - 6 January 2001 © TOSHIBA TEC...

  • Page 120: Fault Analysis

    Check the error code and refer to the troubleshooting of service handbook for copier. 2.5.4 Poor print quality Check the image and refer to the troubleshooting of service handbook for copier. January 2001 © TOSHIBA TEC 2 - 7 GD-1060 TROUBLESHOOTING...
  • Page 121 3. If normal communications are possible between A and C and between B and C, it can be assumed that there is a problem in the line between A and B. Ask the applicable organization (telephone com- pany, etc.) to check the telephone line. GD-1060 TROUBLESHOOTING 2 - 8 January 2001 © TOSHIBA TEC...
  • Page 122 * For the listing procedure, refer to the next page. Note: Input the address and the size using the digital keys as bellow. Input Digital Keys January 2001 © TOSHIBA TEC 3 - 1 GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR...
  • Page 123 ****SERVICE MODE**** 01.DEFAULT SETTINGS 02.LISTS 03.INITIAL SETUP ****SERVICE MODE**** 03.INITIAL SETUP 04.MENU LIST 05.TEST MODE [SET] [CANCEL] TEST MODE 01.AUTO TEST 02.INDIVIDUAL TEST 03.TEST RESULT LIST GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR 3 - 2 January 2001 © TOSHIBA TEC...
  • Page 124 Enter size + [SET] (7-3) FUNCTION after 2 sec (7-5) Printing accepted (7-4) DRUM HISTORY after 2 sec Printing accepted (7-5) MEMORY DUMP after 2 sec Printing accepted January 2001 © TOSHIBA TEC 3 - 3 GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR...
  • Page 125 Fax protocols for one session of communication when the problem has occurred is acquired. (2) Memory Dump List You can check the contents of the memory at the address you have specified. GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR 3 - 4 January 2001 © TOSHIBA TEC...
  • Page 126 (4) Function List for Maintenance This report lists the set statuses of various functions that can be programmed by service personnel. January 2001 © TOSHIBA TEC 3 - 5 GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR...
  • Page 127 A reception record for 150 communication sessions is listed. Check it for communication NG occur- rence statuses, based on the communication time, error codes, etc. Also, check if communication fails only with a particular party. GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR 3 - 6 January 2001 © TOSHIBA TEC...
  • Page 128 (7) Function List This list prints out the set statuses of various functions which have been programmed by the user. January 2001 © TOSHIBA TEC 3 - 7 GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR...
  • Page 129 Problem (State as in detail as possible) GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR 3 - 8 January 2001 © TOSHIBA TEC...
  • Page 130 Paper loaded State of ADF or RADF (Fill in for transmission) The document has been ejected. Abnormal condition such as document jam Other (Be specific: January 2001 © TOSHIBA TEC 3 - 9 GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR...
  • Page 131 (Reception may not be started depending on the pattern of CI.) Line switching unit → Check if the line setting (DP, MF) of the line switching unit matches the line setting of this machine. GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR 3 - 10 January 2001 © TOSHIBA TEC...
  • Page 132 Connection state (Illustrate the number of lead-in public phone lines, exchange through which the line is connected, jointly set-up telephones, modem, etc.) January 2001 © TOSHIBA TEC 3 - 11 GD-1060 REQUESTED LIST WHEN FIELD PROBLEMS OCCUR...
  • Page 133 [1] [3] [Power ON] These tests can be conducted in the function test mode. Refer the section in 1.2.3 Function test for this procedure. January 2001 © TOSHIBA TEC 4 - 1 GD-1060 PRECAUTIONS USE DURING FAX SET-UP AND REPLACEMENT...

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Dp1600Dp2000Dp2500

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