Error Code Printed On Report; Transmit Code - Toshiba e-STUDIO 16 Quick Reference Manual

2. Error Code Printed on Report

When an Error Code is printed as a status indication on Transmission Reports, etc. related to Internet
Fax transmission, refer to the following description for the applicable Error Code to determine the cause
and solution.

Transmit Code

Error Code
60
61
62
63
71
72
73
74
75
76
77
78
79
7A
7B
Cause
An error occurs during converting
the image data.
An error occurs during editing the
text data.
Cannot access to the Network
Interface Card.
Sequence problem occurs in
IEEE1284 interface.
An error or timeout error occurs
during accessing to the SMTP
server.
The Host Name is incorrect.
The E-mail Address of this machine
has not been set.
The SMTP Server Address has not
been set.
The IP Address of this machine has
not been set.
The scanned data size of a page
exceeds the limitation.
The mail server cannot find the
destination of E-mail address that
you send.
The E-mail Address of this machine
is incorrect.
An error occurs in the connection of
SMTP server because of line traffic.
The unsuccessful DSN is received
from the mail server.
The recipient cannot successfully
receive your E-mail and
unsuccessful MDN is received.
Solution
The Internet Fax unit may be
required to be replaced. Call for
service.
The Internet Fax unit may be
required to be replaced. Call for
service.
The Network Interface Card or
Internet Fax unit may be required to
be replaced. Call for service.
Check the connector cable is
correctly connected. If the error
repeatedly occurs, the Internet Fax
unit may be required to be replaced.
Call for service.
Check the SMTP server address is
correctly set. Check your mail
server is supported by the Internet
Fax or correctly set up for the
Internet Fax.
Set the Host Name correctly.
Set the E-mail Address of this
machine.
Set the SMTP Server Address.
Set the IP Address of this machine.
Change the Message Size Limit and
try again.
Check the E-mail address that you
send and try again.
Set the E-mail Address of this
machine correctly.
Try again when the line traffic of
your network becomes less.
Check the E-mail address that you
send and try again.
The capability of E-mail that you
send is not supported by the
recipient MUA. Check the capability
setting and try again.
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