Error Code - Toshiba e-STUDIO3511 Operator's Manual

12. ERROR CODE

If an error occurs while using the Fax (including the Internet Fax) or scan, the error code is displayed in the
status of each log. Take an appropriate action with reference to the following.
Fax/Internet Fax

Error Code

Fax
0011
0012
0013
0020
0030
0033
0042
0050
0053
00B0-00E8
Internet Fax
9
1C10
1C11
1C12
1C13
1C14
204
9.JOB STATUS
Cause
Paper jam
Original jam
Door open
Power interruption
Reset
Polling Error
Memory full
Line busy
Security Mismatch in Relay or Mail Box
transmission
Communications error
System access abnormality
Insufficient memory
Message reception error
Message transmission error
Invalid parameter
Corrective Action
Clear the jammed printing paper.
Clear the jammed original.
Firmly close the open door.
Check the power interruption report.
(The transmission was canceled by pressing
the [FUNCTION CLEAR] button.)
Check polling options setup (Security Code,
etc.), and check if the polling document
exists.
Make sure that there is sufficient memory
before making the call again.
Retry communications.
Confirm the remote party's Security Code,
system password, and your setup.
Retry communications.
Turn the power OFF and then back ON.
Perform the job in error again. If the error still
occurs, contact your authorized dealer for
support.
When there are running jobs, perform the job
in error again after the completion of the
running jobs. If the error still occurs, turn the
power OFF and then back ON, and perform
the job again.
Turn the power OFF and then back ON.
Perform the job in error again.
Turn the power OFF and then back ON.
Perform the job in error again.
When a template is used, form the template
again. If the error still occurs, turn the power
OFF and then back ON, and perform the job
again.