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Digital Cordless Phone with Answering Machine
Model shown is KX-TGD390.
Before initial use, see "Getting Started"
on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our Support page:
www.panasonic.ca/english/support
TGD39xC_(en)_ver021.pdf
1
Operating Instructions
Model No.
KX-TGD390C
KX-TGD392C
KX-TGD393C
KX-TG163CSK
KX-TGD394C
2016/01/25
15:56:50
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Table of Contents
Need help?
Do you have a question about the KX-TGD390C and is the answer not in the manual?
Questions and answers
My phone does stopped recording messages from callers
Your Panasonic KX-TGD390C phone may have stopped recording messages from callers for the following reasons:
1. Greeting only mode is enabled: If "Greeting only" is selected in the "Caller’s recording time" setting, callers will hear your greeting but will not be able to leave a message.
2. Answering system is off: The answering device may be turned off. Make sure it is enabled in the menu under “Answering device”.
3. Memory is full: If the message memory is full, no new messages can be recorded. You need to erase old messages.
4. Remote access code or settings changed: If you use remote operation, incorrect settings or access code may prevent message recording.
5. Voicemail service conflict: If your phone company’s voicemail answers before the unit, messages may be recorded by the voicemail service instead.
Check these settings and conditions to restore message recording.
This answer is automatically generated
answering machine does not work
The answering machine on the Panasonic KX-TGD390C may not be working due to the following reasons:
- The answering system is turned off. Turn it on.
- The message memory is full. Erase unnecessary messages.
- The recording time is set to “Greeting only.” Change the setting to allow message recording.
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With model KX-TGD394c, is there a setting to turn on an audible beep to indicate there are message and not just the blinking lights on base?
The provided information does not mention a setting to enable an audible beep for message notifications on the Panasonic KX-TGD390C. It only refers to blinking lights and voicemail indicators. Therefore, based on the available context, such a setting cannot be confirmed.
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How to turn on ringer
To turn on the ringer on the Panasonic KX-TGD390C, adjust the ringer volume. The ringer may be off if the volume is set to the lowest level. Increase the ringer volume using the handset settings. Also, make sure Night Mode is turned off, as it can mute the ringer.
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Re: Model KX-TGD390C Phone has been working perfectly and all of a sudden the answering message does not work. Callers are getting the message that Voice mail has not been set up. I have re-recorded my message again and it is still not working.
If the answering message is not working and callers hear that voicemail has not been set up, do the following:
1. Check if the answering system is set to “Greeting only.” If so, change the setting (page 27).
2. Check if your phone service provider’s voicemail is answering before the unit. Reduce the number of rings on the unit (page 27) or contact your provider.
3. Make sure the message memory is not full. Erase unnecessary messages (page 25).
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How do I unblock a number?
To unblock a number on the Panasonic KX-TGD390C:
1. Press MMENUN, then enter #217.
2. Use MbN (up or down arrow) to select the number you want to unblock.
3. Press MERASEN.
4. Use MbN to select “Yes,” then press MSELECTN.
5. Press MOFFN to exit.
This removes the number from the call block list.
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comment désactivé un blocage d'appels
To disable call blocking on the Panasonic KX-TGD390C:
1. Press MMENUN.
2. Enter #217.
3. Press MERASEN (Erase).
4. Press MCN to confirm.
This turns off the feature blocking incoming calls without a phone number.
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how to set up voice mail box
To set up the voicemail box on the Panasonic KX-TGD390C:
1. Store your voicemail access number:
- Press MENU #331
- Enter your voicemail access number
- Press SAVE then OFF
2. (Optional) Turn voicemail tone detection on or off:
- Press MENU #332
- Select the desired setting (ON or OFF)
- Press SAVE then OFF
3. To listen to voicemail messages:
- Press MENU #330
- The speakerphone turns on
- Follow the pre-recorded instructions
- When finished, press OFF
Note: Use the PAUSE key (press DN) to insert pauses between the access number and password if needed.
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all 4 of my handsets say line in use. I've turned them off and on many times and it wont clear
If all 4 handsets of your Panasonic KX-TGD390C say "line in use", try the following:
1. Make sure no handset or device (like a fax or modem) is currently using the line.
2. Check that all phone cords are securely connected to the phone and wall jacks.
3. Unplug the base unit and all handsets from power, wait a few seconds, then plug them back in.
4. Disconnect any other devices connected to the same line to see if one is causing the issue.
If the issue continues, contact your phone service provider.
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Two of the handphones will not ring aloud. How do I get them to ring again.
To make the Panasonic KX-TGD390C handsets ring loudly again:
1. Check if the ringer volume is turned off. If it is, adjust the ringer volume (see pages 12 or 18 of the manual).
2. Check if Night mode is turned on. If it is, turn it off (see page 20 of the manual).
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