Avaya IP Office Essential Edition Installation Manual page 32

3. IP Office Administration Software
In order to install an IP Office system you must be familiar with using the following IP Office applications. They must be
available on your installation PC.
Application Description
Manager IP Office Manager is used to access all parts of the IP Office configuration. Different levels of access
can be defined to control which parts of the configuration Manager user can view and alter.
Manager is also used to upgrade the software files used by an IP Office system.
System The IP Office System Status application (SSA) is a reporting tool that provides a wide range of
Status information about the current status of an IP Office system. Its can report the available resources
and components within the system and details of calls in progress. Details of the number of alarms
are recorded and the time date of the most recent alarms.
When required for diagnostics escalation, SSA is able to take a snap shot image of the IP Office
system's status including a copy of its current configuration. Use of SSA requires an IP Office
service user name and password that has been configured for System Status access in the IP
Office's security settings.
Monitor IP Office Monitor (also know as System Monitor) is a tool that can show all activity on the IP Office
system in great detail. As a consequence, interpretation of Monitor traces requires a high-level of
data and telephony protocol knowledge. However, all IP Office installers and maintainers must
understand how to run Monitor when necessary as Avaya may request copies of Monitor traces to
resolve support issues.
PARTNER Version Installation Manual
IP Office Essential Edition
Page 32
- Issue 1c (09 April 2010)