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All Rinnai gas products
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Chapters
Table of Contents
Troubleshooting
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Summary of Contents for Rinnai RIB2310MN
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- Page 2 Congratulations on the purchase of your Rinnai Sapphire gas log flamefire. We trust you will have many years of comfort and enjoyment from your appliance. BEFORE PROCEEDING WITH THE OPERATION OR INSTALLATION OF YOUR NEW HEATER PLEASE READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE REQUIREMENTS, FEATURES AND OPERATION OF YOUR NEW APPLIANCE.
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Page 3: Table Of Contents
PROGRAMMING OF PROGRAM MODES....................... 17 CARE AND MAINTENANCE..........................19 SERVICE................................19 TROUBLE SHOOTING ............................. 19 TROUBLE SHOOTING CHECKLIST ........................ 20 ABNORMAL FLAME PATTERN........................20 TABLE OF CONTENTS - INSTALLATION......................22 CONTACT INFORMATION ..........................53 Sapphire Operation & Installation Manual Rinnai Australia... -
Page 4: Before You Start
INSTALLATION REQUIREMENTS This heater must be installed by an authorised person. The installation must conform to local regulations. The installation must also comply with the instructions supplied by Rinnai. Service and removal must be carried out by an authorised person. -
Page 5: Spigot Guide Panel
Optional Wireless Remote / Thermostatic Control (x1 Carton) Wireless remote/thermostatic control with wall mount. AA batteries (x2). Operating Instruction. Optional Two Piece Spigot Adapter (x1 Carton) Two piece Spigot Adapter Top Half, Bottom Half and assembly screws (x4) Rinnai Australia Sapphire Operation & Installation Manual... -
Page 6: Installation Record
Authorised Persons - Licence Number: _____________________________________________________ Installers Signature: ____________________________________________________________________ Installation Date: ____________________________________________________________________ APPLIANCE DETAILS Model Number: ____________________________________________________________________ Serial Number: ____________________________________________________________________ Installation Address: ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ THIS APPLIANCE MUST BE INSTALLED, SERVICED AND REPAIRED BY AN AUTHORISED PERSON. Rinnai Australia Sapphire Operation & Installation Manual... -
Page 7: Safety
• DO NOT modify this appliance. Modifying from original specifications may create a dangerous situation and will void your warranty. • Only the flue components specified by Rinnai must be used. • Unpack the heater and check for damage. DO NOT INSTALL A DAMAGED HEATER. If the heater is damaged, contact your supplier for advice. - Page 8 DO NOT spray aerosols in the vicinity of this appliance while it is in operation. Most aerosols contain flammable substances which can be a heater hazard if used near this heater when it is in use. Rinnai Australia Sapphire Operation & Installation Manual...
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Page 9: Safety Devices
750 mm in front of the heater. When the heater is operated for the first time or after long periods of non use a slight odour may be emitted, this is normal. However if odours persist switch ‘OFF’ the appliance and contact Rinnai. SAFETY DEVICES Over Heat Switches: When the heater gets too hot during operation (for example when air outlet louvres are blocked) these devices turn the gas off automatically and allow the heater to restart when cooled down. -
Page 10: About Your Heater
3. Freestanding Plinth or Console appliance: The appliance is housed in a decorative fabricated sheet metal box that is intended to be freestanding and not inbuilt. MASONRY ZERO CLEARANCE PLINTH CONSOLE Rinnai Australia Sapphire Operation & Installation Manual... -
Page 11: Design Features
ABOUT YOUR HEATER DESIGN FEATURES Rinnai Sapphire Heater Push button control panel ON / OFF (Standby) button Power / operation indicator Flame Up button Flame Down button Glass dress guard Flame window - artificial log set and burn media Warm air discharge vent... -
Page 12: Control Panel Operation
Step 2. To re-set the gas control turn 'OFF' the heater by pressing 'ON/OFF' button once. Step 3. In rapid succession Press button , 3 times. (Turn 'ON', then 'OFF', then 'ON' again), within a 5 second period. Rinnai Australia Sapphire Operation & Installation Manual... -
Page 13: Remote / Thermostatic Controlled Operation
For further enhanced comfort and convenience the Sapphire heater can be both remotely and thermostatically controlled through the use of a wireless wall mountable controller / thermostat. The wireless controller / thermostat is an optional extra available through your Rinnai stockist. DISPLAY LAYOUT & FEATURES Time of day with ‘AM’... -
Page 14: Remote Controller - Synchronisation
Press and release the ‘A/M’ button. The unit first lights the pilot and then after a short period switches to the ‘HIGH’ flame setting. To turn ‘OFF’ press and release the ‘PWR’ button once. Rinnai Australia Sapphire Operation & Installation Manual... -
Page 15: Remote Controller - Automatic Operation
When changing batteries all settings will be lost and the controller will revert back to the 'Initial setup screen'. Re-setting of time, date and programming will be necessary. NOTE Rinnai Australia Sapphire Operation & Installation Manual... -
Page 16: Wireless Controller / Thermostat
‘UP’ increase hours, minutes, day or temperature ‘OK’, accepts the current function and advances to the next function, ‘DOWN’, decrease hours, minutes, day or temperature. DOWN P (Program) Initiates the programming mode, press and hold for 2 seconds. DOWN DOWN Rinnai Australia Sapphire Operation & Installation Manual... - Page 17 This process takes approximately 20 seconds and does not affect any programming. DOWN If any of the characters are not displayed contact your Rinnai stockist for a replacement controller. The Fan and Snowflake symbols displayed are not utilized in the operation of the Sapphire heater.
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Page 18: To Turn Your Heater On With Remote / Thermostatic Control
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the word ‘MANUAL’ appears on the LCD. Step 2. Press press the ‘UP’ button or ‘DOWN’ button to increase or decrease the temperature in increments of 1°C. Rinnai Australia Sapphire Operation & Installation Manual... - Page 19 At any time, the temperature or fan speed may be adjusted ‘UP’ or ‘DOWN’ similarly to operating in “Manual Temperature Mode” on page 15. However, whenever the thermostat changes to a new time period, the temperature will be set automatically according to that period’s setting. NOTE Rinnai Australia Sapphire Operation & Installation Manual...
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Page 20: Programming Of Program Modes
MO TU WE TH FR SU - SA SU MO TU WE TH FR SA Holding the ‘UP’ or ‘DOWN’ buttons for more than 2 seconds will scroll through the day ranges. NOTE Rinnai Australia Sapphire Operation & Installation Manual... - Page 21 ‘TIME’ + ‘HOUR’ + ‘AM’ will flash, this completes the programming for the ‘P1 - ON’ period. Repeat steps 3 through 9 for ‘PROG’. ‘P2 - OFF’, ‘P3 - ON’ and ‘P4’ ‘OFF’ periods. Rinnai Australia Sapphire Operation & Installation Manual...
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Page 22: Care And Maintenance
Rinnai recommend that this appliance and installation be inspected and serviced every 2 years or more frequently. If the power supply cord or any other component of the heater are damaged, they must be replaced by Rinnai or a suitably qualified person. -
Page 23: Trouble Shooting Checklist
Only applicable if the remote controller is programmed. ABNORMAL FLAME PATTERN Each Rinnai Flame Fire heater has a distinct flame pattern. The flame should look the same every time you start your heater, after an initial warm up period of approximately 15 minutes. - Page 24 NOTES Rinnai Australia Sapphire Operation & Installation Manual...
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Page 25: Table Of Contents - Installation
ATTACHING FASCIA ASSEMBLY ........................47 ABNORMAL FLAME PATTERN........................48 WIRING DIAGRAM.............................. 49 CHECKLIST................................. 50 INSTALLATION AND COMMISSIONING CHECKLIST ..................50 CONTACT INFORMATION ......................... 53 THIS APPLIANCE MUST BE INSTALLED, SERVICED AND REPAIRED BY AN AUTHORISED PERSON. Sapphire Operation & Installation Manual Rinnai Australia... -
Page 26: Specifications
SPECIFICATIONS GENERAL SPECIFICATIONS Model RIB2310MN/A RIB2310ML/A Model Name Sapphire Gas Log Flame Fire Features Inbuilt or Freestanding Gas Space Heater Burning log effect Glass front Convection Fan, top warm air outlet Glass Dress Guard Installation Inbuilt Masonry, Inbuilt Zero Clearance and Freestanding options... -
Page 27: Dimensions
Zero Clearance 865mm 660mm 363mm 62mm 795mm 650mm 280mm 305mm 45mm 240mm Console 865mm 760mm 363mm 62mm 865mm 760mm 280mm 305mm 144mm 235mm Plinth 865mm 837mm 363mm 62mm 865mm 837mm 280mm 305mm 219mm 235mm Rinnai Australia Sapphire Operation & Installation Manual... -
Page 28: Heater Location
IDEA Check the manufacturers installation instructions for these items and ensure the recess is suitable. Rinnai does not take any responsibility for any damage occurring to any items installed above and in the vicinity of the heater. NOTE Rinnai Australia... -
Page 29: Enclosure Requirements
When preparing a cavity / frame for a zero clearance installation the total cavity depth MUST also include the thickness of the external cladding, as the zero clearance box MUST BE installed flush with the cladding surface. Failure to do this will cause misalignment of the flue systems. Rinnai Australia Sapphire Operation & Installation Manual... -
Page 30: Heater Engine - General Installation
Use a soapy solution to test all gas connections. If a leak is present bubbles will form at the leak point. When finished remove any residue with a rag. Prevent any soapy solution from coming in CAUTION contact with electrical components. Rinnai Australia Sapphire Operation & Installation Manual... -
Page 31: Electrical Supply
Fascia Assembly. Refit the cord and plug assembly to the Fascia assembly ensuring the grommet is fitted to the sheet metal. Excess cord may be left in the cavity below the fire box. DO NOT coil excess cord. Rinnai Australia Sapphire Operation & Installation Manual... -
Page 32: Flueing
HEATER ENGINE - GENERAL INSTALLATION FLUEING The following diagrams illustrate the flue installation options that are available for the Sapphire flame. Only the genuine Rinnai Flamefire (FLF) flue is certified as part of the Rinnai Sapphire WARNING space heaters. Only an authorised person must install, service and remove the Rinnai Sapphire space heater &... -
Page 33: Masonry Flue Installation
A ‘Lined Chimney’ installation is used when the existing chimney condition is inadequate for an Open Chimney’ installation and uses a Rinnai Flexiliner (flexible) flue system, chimney plate and cowl to provide the flueing for the heater. -
Page 34: Heater Engine Installation - Masonry
The foam strip is intended to form a seal between the heater and the fireplace brickwork. If an adequate seal cannot be formed then another means of sealing must then be used. (e.g. non combustible insulation or heat resistant silicon). Rinnai Australia Sapphire Operation & Installation Manual... - Page 35 When finished remove any residue with a rag. Prevent any soapy solution from coming in contact with electrical components. Step 11. Completing Heater Installation Go to “COMPLETING HEATER INSTALLATION” on page 42. Rinnai Australia Sapphire Operation & Installation Manual...
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Page 36: Heater Engine Installation - Zero Clearance
(supplied). Then secure the base panel to the side panels with four screws (supplied). & Ensure flue has been installed as per ‘Flueing Installation Manual For Rinnai Flamefire Heaters’. Rinnai Australia Sapphire Operation & Installation Manual... - Page 37 (not supplied). Install the Rinnai rigid flue system components accordance with the ‘Flueing Installation Manual For Rinnai Flamefire Heaters’ that is provided with the flue kit. Ensure there are no wall studs, noggins, ceiling joists, wiring or other obstruction...
- Page 38 When finished remove any residue with a rag. Prevent any soapy solution from coming in contact with electrical components. Step 13. Completing Heater Installation Go to “COMPLETING HEATER INSTALLATION” on page 42. Rinnai Australia Sapphire Operation & Installation Manual...
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Page 39: Heater Engine Installation - Console
Confirm the correct gas supply position and locate the base assembly in the selected installation position and fasten to the floor using appropriate fasteners (not supplied) through the three holes in the base plate Rinnai Australia Sapphire Operation & Installation Manual... - Page 40 Align the heater securing holes over the M5 root nuts, then secure using the 4 - M5 x 12mm screws supplied. Note that two screws are located midway into the appliance on the lower left and right edges, refer to detail above. Rinnai Australia Sapphire Operation & Installation Manual...
- Page 41 When finished remove any residue with a rag. Prevent any soapy solution from coming in contact with electrical components. Step 10. Completing Heater Installation Go to “COMPLETING HEATER INSTALLATION” on page 42. Rinnai Australia Sapphire Operation & Installation Manual...
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Page 42: Heater Engine Installation - Plinth
Confirm the correct gas supply position and locate the base assembly in the selected installation position and fasten to the floor using appropriate fasteners (not supplied) through the three holes in the base plate Rinnai Australia Sapphire Operation & Installation Manual... - Page 43 Align the heater securing holes over the M5 root nuts, then secure using the 4 - M5 x 12mm screws supplied. Note that two screws are located midway into the appliance on the lower left and right edges, refer to detail above. Rinnai Australia Sapphire Operation & Installation Manual...
- Page 44 Prevent any soapy solution from coming contact with electrical components. Step 10. Completing Heater Installation Go to “COMPLETING HEATER INSTALLATION” on page 42. Rinnai Australia Sapphire Operation & Installation Manual...
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Page 45: Completing Heater Installation
After inspection place the logs and the burner granules satchel safely aside where they can not get damaged. If ANY damage is evident on the logs DO NOT continue with installation and contact your supplier for advice. Rinnai Australia Sapphire Operation & Installation Manual... - Page 46 When correctly located this log will be touching the bracket fixed to the main burner, lean the log back until burner box walls and be lightly resting on log it rests on piece number Rinnai Australia Sapphire Operation & Installation Manual...
- Page 47 Fit the inner frame to the heater engine by locating the over-folded edge over the two return tabs then gently swing down the bottom edge onto the magnets Rinnai Australia Sapphire Operation & Installation Manual...
- Page 48 DO NOT leave the appliance unattended when power is connected and the panels are removed. Installation and commissioning must be carried out by an Authorised person. Wiring inside this appliance may be at 240V potential. DO NOT test for gas escapes with an open flame. Rinnai Australia Sapphire Operation & Installation Manual...
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Page 49: Commissioning The Appliance
The appliance should be run on the high setting in a well ventilated room until these dissipate. 11. Check the flame pattern, see '“ABNORMAL FLAME GAS CONTRL VALVE PATTERN” on page 48. POWER CONNECTOR Rinnai Australia Sapphire Operation & Installation Manual... -
Page 50: Attaching Fascia Assembly
For protection of young children or the infirm a secondary guard is required. If the heater is not operating correctly refer to the “TROUBLE SHOOTING CHECKLIST” on page 20 before contacting Rinnai. It is the responsibility of the installer to check that under normal operating conditions of the... -
Page 51: Abnormal Flame Pattern
COMPLETING HEATER INSTALLATION ABNORMAL FLAME PATTERN Each Rinnai Flame Fire heater has a distinct flame pattern. The flame should look the same every time you start your heater, after an initial warm up period of approximately 15 minutes. Abnormal flame performance and/or pattern can indicate a problem with your heater, such as blocked gas injectors, incorrectly installed / inadequate flue system or the artificial logs/burn media may have shifted from when the heater was first installed. -
Page 52: Wiring Diagram
WIRING DIAGRAM Rinnai Sapphire Operation & Installation Manual... -
Page 53: Checklist
1. Is the appliance positioned in a suitable location (clearances, combustible clearances, mantels and surrounds etc)? 2. Was a Rinnai approved flue system installed and tested in accordance with the instructions? 3. Has the gas pressure checked and set? 4. Has the log set / burn media been installed as per instructions? 5. - Page 54 NOTES Rinnai Australia Sapphire Operation & Installation Manual...
- Page 55 NOTES Rinnai Australia Sapphire Operation & Installation Manual...
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Page 56: Contact Information
*Cost of a local call Higher from mobile or public phones. Fax: (03) 9271 6622 Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance. If your appliance requires service, please call our Help Line.