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SAPPHIRE GAS LOG FLAME FIRE
Operation / Installation Manual
MODELS: RIB2312N & RIB2312L
This appliance shall be installed in accordance with:
• Manufacturer's Installation Instructions
• Current AS/NZS 5601 AS/NZS 3000
• Local Regulations and Municipal Building Codes including local OH&S requirements
This appliance must be installed, maintained and removed only by an Authorised Person.
All Rinnai gas products
For continued safety of this appliance it must be installed and maintained in
are A.G.A. certified.
accordance with the manufacturers instructions.
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Table of Contents
Troubleshooting
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Summary of Contents for Rinnai RIB2312L
- Page 1 SAPPHIRE GAS LOG FLAME FIRE Operation / Installation Manual MODELS: RIB2312N & RIB2312L This appliance shall be installed in accordance with: • Manufacturer’s Installation Instructions • Current AS/NZS 5601 AS/NZS 3000 • Local Regulations and Municipal Building Codes including local OH&S requirements This appliance must be installed, maintained and removed only by an Authorised Person.
- Page 2 Congratulations on the purchase of your Rinnai Sapphire gas log flamefire. We trust you will have many years of comfort and enjoyment from your appliance. BEFORE PROCEEDING WITH THE OPERATION OR INSTALLATION OF YOUR NEW HEATER PLEASE READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE REQUIREMENTS, FEATURES AND OPERATION OF YOUR NEW APPLIANCE.
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Page 3: Table Of Contents
LOST, MISPLACED OR BROKEN REMOTE CONTROL................. 14 CARE AND MAINTENANCE .....................15 SERVICE................................15 TROUBLE SHOOTING ............................. 15 ERROR CODES..............................16 TROUBLE SHOOTING CHECKLIST ........................ 17 ABNORMAL FLAME PATTERN........................17 TABLE OF CONTENTS - INSTALLATION ................18 CONTACT INFORMATION .......................52 SAPPHIRE RIB2312 OIM Rinnai... -
Page 4: Before You Start
This heater must be installed only by an authorised person. The installation must conform to local regulations. The installation must also comply with the instructions supplied by Rinnai. Service and removal must be carried out only by an authorised person. - Page 5 Plinth Installation - Base panel. Packet assembly screws 35 x 8g (only 29 needed for installation) and 7 x M5. Optional Two Piece Spigot Adaptor (x1 Carton) Two piece Spigot Adaptor Top Half, Bottom Half and assembly screws (x4) SAPPHIRE RIB2312 OIM Rinnai...
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Page 6: Installation Record
The glass dress guard supplied with this appliance must not be permanently removed as it fulfils an operational safety function. Additional dress guards including free standing types may be WARNING WARNING used in conjunction with, but not replace, the dress guard supplied with this appliance. SAPPHIRE RIB2312 OIM Rinnai... -
Page 7: Safety
• DO NOT modify this appliance. Modifying from original specifications may create a dangerous situation and will void your warranty. • Only the flue components specified by Rinnai must be used. • Unpack the heater and check for damage. DO NOT INSTALL A DAMAGED HEATER. If the heater is damaged, contact your supplier for advice. - Page 8 DO NOT spray aerosols in the vicinity of this appliance while it is in operation. Most aerosols contain flammable substances which can be a heater hazard if used near this heater when it is in use. SAPPHIRE RIB2312 OIM Rinnai...
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Page 9: Safety Devices
750 mm in front of the heater. When the heater is operated for the first time or after long periods of non use a slight odour may be emitted, this is normal. However if odours persist switch ‘OFF’ the appliance and contact Rinnai. SAFETY DEVICES Over Heat Switches: When the heater gets too hot during operation (for example when air outlet louvres are blocked) these devices turn the gas off automatically and allow the heater to restart when cooled down. -
Page 10: About Your Heater
The appliance is housed in a decorative fabricated sheet metal box that is intended to be freestanding and not inbuilt. Note: Standard model fascia shown for illustrative purposes. The Classic model fascia is only available for inbuilt or masonry installations SAPPHIRE RIB2312 OIM Rinnai... -
Page 11: Design Features
ABOUT YOUR HEATER DESIGN FEATURES Rinnai Sapphire Heater - Standard fascia model Rinnai Sapphire Heater - Classic fascia model (Masonry and Inbuilt installations only) Appliance push button control panel ON / OFF button Standby Indicator (Red) Glass dress guard (standard model) / Mesh dress guard (classic model) -
Page 12: Control Panel Operation
The heater will automatically modulate between flame settings to maintain the default set temperature of 22°C. No control of the flame or heat output is possible via the appliance ON/OFF button. NOTE SAPPHIRE RIB2312 OIM Rinnai... -
Page 13: Remote Control Operation
5 seconds after a movement is sensed or when a button is NOTE pressed. Frequent illumination of the back light greatly reduces the remote controls operational battery life, ensure that unnecessary illumination of the display is avoided. SAPPHIRE RIB2312 OIM Rinnai... -
Page 14: Replacing The Cr2450 Button Batteries
, located on the top left hand side of the heater. The heater will automatically modulate between flame settings to maintain the default set temperature of 22°C. No control of the flame or heat output is possible via the appliance ON/OFF button. NOTE SAPPHIRE RIB2312 OIM Rinnai... -
Page 15: Care And Maintenance
Rinnai recommend that this appliance and installation be inspected and serviced every 2 years or more frequently. If the power supply cord or any other component of the heater are damaged, they must be replaced by Rinnai or a suitably qualified person. -
Page 16: Error Codes
ERROR CODES In all cases, you may be able to clear the Error Message simply by turning the heater ‘OFF’, then ‘ON’ again. If the Error Message still remains or returns on the next operation, contact Rinnai or WARNING your nearest service agent and arrange for a service call. -
Page 17: Trouble Shooting Checklist
Only applicable if the remote control is programmed. ABNORMAL FLAME PATTERN Each Rinnai Flame Fire heater has a distinct flame pattern. The flame should look the same every time you start your heater, after an initial warm up period of approximately 15 minutes. -
Page 18: Table Of Contents - Installation
COMMISSIONING THE APPLIANCE FOR DIFFERENT GAS TYPE ............. 44 COMPLETING HEATER INSTALLATION .................45 ATTACHING FASCIA ASSEMBLY ........................45 ATTACHING DRESS GUARD TO CLASSIC FASCIA ASSEMBLY..............46 ABNORMAL FLAME PATTERN........................46 WIRING DIAGRAM ........................47 INSTALLATION AND COMMISSIONING CHECKLIST..............48 CONTACT INFORMATION..................52 SAPPHIRE RIB2312 OIM Rinnai... -
Page 19: Specifications
60 Kg - “uncrated” - no Flue Operation Push button control panel Infra Red Control Noise Level 37 - 45 dB(A) Refer to appliance data plate for Gas Type, Gas Rates, Injector Sizes and Burner Pressures. NOTE SAPPHIRE RIB2312 OIM Rinnai... -
Page 20: Dimensions
240mm Zero Clearance Classic 865mm 701mm 363mm 76mm 795mm 650mm 280mm 305mm 45mm 240mm Console 865mm 760mm 363mm 62mm 865mm 760mm 280mm 305mm 144mm 235mm Plinth 865mm 837mm 363mm 62mm 865mm 837mm 280mm 305mm 219mm 235mm SAPPHIRE RIB2312 OIM Rinnai... -
Page 21: Heater Location
Use either a shelf or mantle below the TV or ornament or alternately you can construct a recess to mount TV or IDEA ornament in. Rinnai does not take any responsibility for any damage occurring to any items installed above and in the vicinity of NOTE this appliance. -
Page 22: Enclosure Requirements
When preparing a cavity / frame for a zero clearance installation the total cavity depth MUST also include the thickness of the external cladding, as the zero clearance box MUST BE installed flush with the cladding surface. Failure to do this will cause misalignment of the flue systems. SAPPHIRE RIB2312 OIM Rinnai... -
Page 23: Heater Engine - General Installation
Use a soapy solution to test all gas connections. If a leak is present bubbles will form at the leak point. When finished remove any residue with a rag. Prevent any soapy solution from coming in CAUTION contact with electrical components. SAPPHIRE RIB2312 OIM Rinnai... -
Page 24: Electrical Supply
Fascia Assembly. Refit the cord and plug assembly to the Fascia assembly ensuring the grommet is fitted to the sheet metal. Excess cord may be left in the cavity below the fire box. DO NOT coil excess cord. SAPPHIRE RIB2312 OIM Rinnai... -
Page 25: Flueing
AS/NZS 5601 are met. The flue system must be fully assembled and secured in place before the heater is installed into the enclosure. Refer to seperate Flueing Installation Manual for Rinnai Flamefire heaters. O p ening into a building... -
Page 26: Flue Installation Options
FLUEING FLUE INSTALLATION OPTIONS The following diagrams illustrate the flue installation options that are available for the Sapphire flame. Only the genuine Rinnai Flamefire (FLF) flue is certified as part of the Rinnai Sapphire WARNING space heaters. Only an authorised person must install, service and remove the Rinnai Sapphire space heater and flue system. -
Page 27: Masonry Flue Installation
A ‘Lined Chimney’ installation is used when the existing chimney condition is inadequate for an Open Chimney’ installation and uses a Rinnai Flexiliner (flexible) flue system, chimney plate and cowl to provide the flueing for the heater. -
Page 28: Heater Engine Installation
The foam strip is intended to form a seal between the heater and the fireplace brickwork. If an adequate seal cannot be formed then another means of sealing must then used. (e.g. combustible insulation or heat resistant silicon). SAPPHIRE RIB2312 OIM Rinnai... - Page 29 (not supplied) using the three holes across the top of the fascia assembly mounting panel and in at least 2 of the holes on each side of the side panels as shown Step 9. Connect Gas, Go to page 37 SAPPHIRE RIB2312 OIM Rinnai...
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Page 30: Zero Clearance Installation
(supplied). Then secure the base panel to the side panels with four screws (supplied). & Ensure flue has been installed as per ‘Flueing Installation Manual For Rinnai Flamefire Heaters’. SAPPHIRE RIB2312 OIM Rinnai... - Page 31 (not supplied). Install the Rinnai rigid flue system components in accordance with the ‘Flueing Installation Manual For Rinnai Flamefire Heaters’ that is provided with the flue kit. Ensure there are no wall studs, noggins, ceiling joists, wiring or other obstruction within the wall and...
- Page 32 (supplied). Fasten the heater engine to cladding surface using appropriate fasteners (not supplied) in at least 4 positions as shown Step 11. Connect Gas, Go to page 37 SAPPHIRE RIB2312 OIM Rinnai...
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Page 33: Freestanding Console Installation
HINT Confirm the correct gas supply position and locate the base assembly in the selected installation position and fasten to the floor using appropriate fasteners (not supplied) through the three holes in the base plate SAPPHIRE RIB2312 OIM Rinnai... - Page 34 Step 7. Connect Electrical Supply Plug in 3 pin connector, if a general purpose outlet (power point) is used. Step 8. Connect Gas, Go to page 37 SAPPHIRE RIB2312 OIM Rinnai...
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Page 35: Freestanding Plinth Installation
HINT Confirm the correct gas supply position and locate the base assembly in the selected installation position and fasten to the floor using appropriate fasteners (not supplied) through the three holes in the base plate SAPPHIRE RIB2312 OIM Rinnai... - Page 36 Step 7. Connect Electrical Supply Plug in 3 pin connector, if a general purpose outlet (power point) is used. Step 8. Connect Gas, Go to page 37 SAPPHIRE RIB2312 OIM Rinnai...
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Page 37: Connecting Gas
Use a soapy solution to test all gas connections. If a leak is present bubbles will form at the leak point. when finished remove any residue with a rag. Prevent any soapy solution from coming in CAUTION contact with electrical components. Proceed to “BURNER MEDIA INSTALLATION” on page 38. SAPPHIRE RIB2312 OIM Rinnai... -
Page 38: Burner Media Installation
After inspection place the logs and the burner granules satchel safely aside where they can not get damaged. If ANY damage is evident on the logs DO NOT continue with installation and contact your supplier for advice. SAPPHIRE RIB2312 OIM Rinnai... - Page 39 , the rear burner box wall and locate the front of log onto the stop bracket. When and the burner. correctly positioned this log will be touching both brackets, log and the right burner box wall. SAPPHIRE RIB2312 OIM Rinnai...
- Page 40 Fit the inner frame to the heater engine by locating the over-folded edge over the two return tabs then gently swing down the bottom edge onto the magnets Proceed to the “COMMISSIONING INSTRUCTIONS” on page 41. SAPPHIRE RIB2312 OIM Rinnai...
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Page 41: Commissioning Instructions
Gas supply pressure is to be checked with all other gas appliances in the household running on high. Failure to check this may result in lower than recommended required gas pressures, NOTE resulting is poor performance and reduced flame effect. SAPPHIRE RIB2312 OIM Rinnai... - Page 42 Refer to this table for the correct gas P L (stage 1) 0.15 kPa 0.50 kPa settings, noting that data plate values override the values printed in this instruction! P H (stage 7) 0.71 kPa 1.80 kPa SAPPHIRE RIB2312 OIM Rinnai...
- Page 43 Spillage tests and countermeasures (when required) are critical for safe operation of the appliance. Spillage can be detected at the downdraft diverter relief openings located at the front and on the WARNING sides of the appliance, as shown to the below. If unsure contact Rinnai for advice. TEST BOTH SIDES...
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Page 44: Commissioning The Appliance For Different Gas Type
, to lock in the code. 5. Gas pressure settings should now be checked as per “Checking and setting Pilot burner pressure.” on page 43, Steps 1 through 3. Proceed to “COMPLETING HEATER INSTALLATION” on page 45 SAPPHIRE RIB2312 OIM Rinnai... -
Page 45: Completing Heater Installation
For protection of young children or the infirm a secondary guard is required. If the heater is not operating correctly refer to the “TROUBLE SHOOTING CHECKLIST” on page 17 before contacting Rinnai. It is the responsibility of the installer to check that under normal operating conditions of the... -
Page 46: Attaching Dress Guard To Classic Fascia Assembly
ABNORMAL FLAME PATTERN Each Rinnai Flame Fire heater has a distinct flame pattern. The flame should look the same every time you start your heater, after an initial warm up period of approximately 15 minutes. -
Page 47: Wiring Diagram
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Page 48: Installation And Commissioning Checklist
1. Is the appliance positioned in a suitable location (clearances, combustible clearances, mantels and surrounds etc)? 2. Was a Rinnai approved flue system installed and tested in accordance with the instructions? 3. Has the gas pressure checked and set? 4. Has the log set / burn media been installed as per instructions? 5. - Page 49 NOTES SAPPHIRE RIB2312 OIM Rinnai...
- Page 50 NOTES SAPPHIRE RIB2312 OIM Rinnai...
- Page 51 NOTES SAPPHIRE RIB2312 OIM Rinnai...
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Page 52: Contact Information
Braeside, VIC 3195 For further information visit: www.rinnai.com.au Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance. If your appliance requires service, please call our National Help Line. Rinnai recommends that this appliance be serviced every 2 years.