Rinnai Neo RIB2311N Installation Manual
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Installation guide
Neo
RIB2311N / RIB2311L

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Summary of Contents for Rinnai Neo RIB2311N

  • Page 1 Installation guide RIB2311N / RIB2311L...
  • Page 2 Important: For installations into a combustible opening, a Rinnai zero clearance box and flue kit are mandatory. Appliance must be installed with a Rinnai approved flue system. This appliance shall be installed in accordance with: Manufacturer’s installation instructions AS/NZS 5601 Gas Installations Installation, servicing and repair shall be carried out only by authorised personnel.
  • Page 3: Table Of Contents

    Checklist ............... 4 Neo specification ..........5 Dimensions ............6 Clearances from combustibles ......8 Mantels and surrounds - inbuilt models only ..10 Enclosure dimensions for inbuilt models ..... 11 TV installation ............12 Electrical connection ........... 13 Gas supply and connection ........14 Masonry installation ..........
  • Page 4: Checklist

    Checklist Engine: Masonry installations Rinnai Neo heater (engine) Standard 2. Outer frame (standard or classic) frame 3. Glass outer dress guard standard frame Mesh dress guard classic frame (inbuilt models) Classic 4. Inner frame frame 5. Log set and granule pack (inside appliance) 6.
  • Page 5: Neo Specification

    37-45 dB(A) frame options available. Flue (masonry) Comes with an electronic timer remote, which lets Rinnai recommends the use of a Rinnai flexiliner you preset the warmth to come on at any time. flue (Ø 100 mm). Specification summary Flue (mock chimney and freestanding)
  • Page 6: Dimensions

    Inbuilt dimensions (mm) includes the frame and zero clearance box Neo Inbuilt mock chimney Neo Inbuilt masonry Neo Inbuilt Premium Classic 6 | Neo installation guide: 11906-I 09-17...
  • Page 7 Freestanding dimensions (mm) includes the frame Freestanding console Freestanding plinth Neo installation guide: 11906-I 09-17 | 7...
  • Page 8: Clearances From Combustibles

    Clearances from combustibles The clearances listed below, measured from the edge of the inner glass, are minimum clearances unless otherwise stated. While the heater is operating The appliance must not be installed where curtains or other combustible materials could come into contact with the heater. The 400 mm side clearance includes side walls.
  • Page 9 The below diagrams are to assist people who are determining the clearance area around the Neo without having the unit on site. Neo inbuilt 1310 Minimum above fire Clearance Glass width Clearance Neo inbuilt premium classic 1310 Minimum above fire Clearance Glass width Clearance...
  • Page 10: Mantels And Surrounds - Inbuilt Models Only

    Mantels and surrounds - inbuilt models only Combustible mantels and surrounds require clearance from the unit to minimise fire danger. Mantels and surrounds, made of combustible materials such as wood, are allowed providing they are outside the minimum clearances shown. The Neo gas fireplace is not designed to be built into bookcases.
  • Page 11: Enclosure Dimensions For Inbuilt Models

    Enclosure dimensions for inbuilt models The main points governing location are flueing and warm air distribution. The enclosure dimensions provided are critical to the installation of this appliance and must be adhered to. The heater must be positioned on a flat level surface that allows free movement of the appliance.
  • Page 12: Tv Installation

    TV installation with the TV manufacturer some have warranty conditions that state a TV is not to be installed above a fireplace. Rinnai does not accept any responsibility for damage to a TV resulting from the use of this information. 400 mm...
  • Page 13: Electrical Connection

    If the power cord is damaged, it must be replaced by a licensed tradesperson. This must be a genuine replacement part available from Rinnai. Using existing externally mounted power points on inbuilt installations If you already have an existing power...
  • Page 14: Gas Supply And Connection

    Gas supply and connection Gas pipe sizing must consider the gas input to this appliance as well as all other gas appliances in the premises. The gas meter and regulator must be specified for the total gas rate. An approved sizing chart such as the one in AS/NZS 5601.1 should be used. The gas supply termination is inside the heater and enters through the rear of the appliance.
  • Page 15 Installation Installation, servicing and repair shall be carried out only by authorised personnel. Neo installation guide: 11906-I 09-17 | 15...
  • Page 16: Masonry Installation

    Masonry installation Adapt instructions as necessary for masonry installations without a flexiliner flue. Prepare the site Ensure the enclosure meets the dimension requirements and check the gas and electrical supplies have been prepared according to information in this guide. Unpack the engine The Neo engine is supplied in one carton.
  • Page 17 Preparing the engine Fixings R1760-2 Chimney cowl Ø 100 mm Guide rails R1760-3 Flexi flue chimney flashing plate (400 x 300 mm) R1760-6 Aluminium flexi flue 3.6 m Guide plate Inserting the engine into the Flexi flue spigot adaptor fireplace. Attaching the flexiliner flue to the unit 1.
  • Page 18: Inbuilt Mock Chimney

    Inbuilt mock chimney (zero clearance installation) Prepare the site Ensure the enclosure meets the dimension requirements and check the gas and electrical supplies have been prepared according to information in this guide. Ensure there are no studs, noggins, ceiling joints, wiring or other obstructions within the wall or ceiling cavity where the flue is to be located.
  • Page 19 Connect the gas supply Refer p. 14. Secure engine to the enclosure Fasten the engine to the enclosure using appropriate fasteners (not supplied), using the three holes across the top and at least two holes on each side, refer p. 17. Leak test Leak test all appliance connections.
  • Page 20: Freestanding Installations

    Freestanding installations Prepare the site Check the installation area has been prepared according to the gas and electrical supply requirements in this guide. Ensure there are no studs, ceiling joints, wiring, or other obstructions within the ceiling cavity where the flue is to be located. Install the flue Install flue kit and/or individual flue components.
  • Page 21 Fitting the base assembly Minimum 119 mm Console Plinth Minimum 119mm Attach spigot adaptor and outer panels Fitting the heater to the base assembly Console Plinth Neo installation guide: 11906-I 09-17 | 21...
  • Page 22: Log Set And Granule Pack Installation

    Log set and granule pack installation The granule pack and log set, consisting of five log pieces, comes packaged inside the appliance. The glass retainer will need to be removed before installing the granules and log set. Use extreme care when handling the log pieces, they are made from a fragile material and will damage easily.
  • Page 23 4. Select the thinner ‘Y’ log and fit into position 3. Select the short straight log with the single by linking up the two pin holes onto the two locating pin and place onto the metal tabs at the left and rear of the burner box will pins of the first two logs.
  • Page 24: Inner Frame And Control Panel

    Inner frame and control panel Before fitting the frame assembly ensure that it is not scratched or damaged. When placing the assembly down ensure it is placed on its lower edge or flat. WARNING If it is placed on its left or right edge the glass may slide out off the stand-off posts.
  • Page 25: Test Pressures

    Test pressures Check and set the burner pressures spanner hold the high pressure adjusting nut stationary while adjusting the low 1. Refer to the data plate located inside the pressure screw with a screw driver. Turning appliance on the front left hand side for the screw clockwise will increase the the correct gas pressure settings.
  • Page 26: Outer Frame And Dress Guard

    Outer frame and dress guard Locate and remove the two frame assembly securing screws pre-positioned in the mounting tabs in the heater engine body. These screws have been pre-inserted to ensure correct threading of the frame securing tabs. Attach the frame Carefully pick up the outer frame assembly.
  • Page 27: Flame Pattern And Customer Handover

    It is the responsibility of the installer to check that under normal conditions of the appliance, all flue gases are exhausted to the outside atmosphere, and that there is no spillage of combustion gases into the room. If the appliance cannot be made to perform correctly please contact Rinnai. Soot build up Normal flame pattern Abnormal flame pattern...
  • Page 28: Wiring Diagram

    Wiring diagram (11904-B) AC 230V -240V 50 Hz (BROWN) (BROWN) (BLACK) (BLACK) (RED) (RED) (BROWN) (BROWN) (WHITE) (BLUE) Hi Speed (RED) (YELLOW) Lo Speed CABLE CAT 5 28 | Neo installation guide: 11906-I 09-17...
  • Page 29: Flueing Guidelines

    Maximum flue length - 8 m Rinnai recommends a maximum flue length of 8 m with a maximum of two 45 ° bends. Difference in flue lengths For our inbuilt range our flue lengths are all 1.2 m. For our freestanding flues, those that are powder coated (galaxy black and brushed stainless steel), flue lengths are 1 m.
  • Page 30: Flueing Options

    Flueing options The below options detail the most common types of flue installations. If you have an installation that varies from those below, please contact Rinnai. Masonry without a flexiliner flue Flue component For installations into a masonry cavity where...
  • Page 31: Masonry Flue Installations

    Rinnai flexiliner flue to a good draw. Some criteria for checking provide flueing for the heater.
  • Page 32 Experience our innovation Rinnai.co.nz 0800 746 624 http://www.youtube.com/rinnainz Neo installation guide: 11906-I 09-17...

This manual is also suitable for:

Neo rib2311l

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