Epson Stylus Pro 3800 Service Manual page 72

Epson Stylus Pro 3800/3800C/3850/3880/3885/3890
Message on LCD
BORDERLESS ERROR The paper edges are not on the Porous Pad because the size of the loaded paper
PRESS THE DOWN BUTTON is not supported for borderless printing.
LOAD THE CORRECT SIZE
PAPER
The paper edges are not on the Porous Pad because the paper is not set in the
correct position.
The PAPER SIZE CHECK in the PRINTER SETUP menu has been set to
OFF.
PAPER EJECT ERROR The paper length is longer than available length shown below. The PE sensor
PRESS THE
does not turn Off even after the PF Motor has driven a predetermined number
DOWN BUTTON of steps.
AND REMOVE
PAPER
The paper is stuck in the paper path, and cannot be ejected.
The PE sensor is broken.
PAPER FEED ERROR Sheets of paper stacked on the ASF became misaligned while performing
LOAD PAPER duplex-printing.
CORRECTLY
PRESS THE
DOWN BUTTON
PAPER REMOVE The paper cannot be ejected normally for some reasons.
REMOVE PAPER
The PE sensor is broken.
FROM THE REAR
PAPER ERROR Feeding paper from the ASF failed twice in succession.
LOAD PAPER
A print job specifying the rear or front manual feed tray as its paper source is
received, but the PE sensor does not detect the paper.
PAPER SIZE ERROR
The size of the loaded paper is different from that is specified in the received
LOAD THE CORRECT SIZE job.
PAPER
PAPER SENSOR ERROR The low reflective paper is used.
PRESS THE BUTTON
An error has occurred at the Ink Mark sensor sensitivity check.
LOAD DIFFERENT PAPER
TROUBLE SHOOTING
Description
Cut sheet: Less than 1,200 mm
Board paper: Less than 24 inches
Remedies for Error Messages
Remedy
Press the Paper Feed/Down button to eject the paper.
Load paper of the size available for borderless printing.
See 1.3.3 Paper Support on page 15.
Press the Paper Feed/Down button to eject the paper, and set the paper
correctly.
Set the PAPER SIZE CHECK to ON.
Press the Paper Feed/Down button to eject the paper.
Remove the paper.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 203.
Reset the ejected blank paper and press the Paper Feed/Down button.
Remove the paper.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 203.
Load paper and press the Paper Feed/Down button.
Check the PF roller and replace it if worn.
See 4.4.1.1 ASF, ASSY. on page 197.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 203.
Load paper whose size matches with the job setting.
Press the Cancel/Reset button and load a different type of paper.
Replace the Ink Mark sensor (BOARD ASSY., INK MARK).
See 4.3.11.3 BOARD ASSY., INK MARK on page 193.
Revision C
72