Epson Stylus Pro 3800 User Manual
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EPSON Stylus Pro 3800
User's Guide
User's Guide
NPD2382-00

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Summary of Contents for Epson Stylus Pro 3800

  • Page 1 EPSON Stylus Pro 3800 User’s Guide User’s Guide NPD2382-00...
  • Page 2: Copyrights And Trademarks

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchase of this product or third parties for damages, losses, costs, or expenses incurred by purchase or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3: Table Of Contents

    Starting EPSON LFP Remote Panel ........
  • Page 4 Using EPSON Status Monitor 3 ........
  • Page 5 Notes on Epson Special Media and Other Media ....... .
  • Page 6 Before Contacting Epson ........
  • Page 7 Epson Special Media ........
  • Page 8: Printer Software Introduction

    ❏ The specific features available in the printer software vary depending on the version of Windows you are using. ❏ The printer driver screens that appear in this manual are provided for EPSON Stylus Pro 3800 running on Windows XP.
  • Page 9: Accessing The Printer Software

    EPSON Stylus Pro 3800 User’s Guide Accessing the Printer Software To access the printer software installed in your computer, follow the steps below. Note: The specific features available in the printer software vary depending on the versions of Windows you are using.
  • Page 10: Basic Settings

    EPSON Stylus Pro 3800 User’s Guide Basic Settings Making the printer driver settings This section describes the basic printer driver settings for printing your data. To make the basic printer driver settings, follow the steps below. 1. Click Print on the File menu of your application. The Print dialog box appears.
  • Page 11 EPSON Stylus Pro 3800 User’s Guide 5. Make the Color setting. Select Color to print color or monochrome photos, or Black to print a draft or black text only. If you want to print advanced monochrome photos, select Advanced B&W Photo.
  • Page 12 EPSON Stylus Pro 3800 User’s Guide 11. Select Borderless to print your data without margins. See “Making the Borderless setting” on page 33. 12. From the Paper Size list, select the size of paper loaded in the printer. Note: Most Windows applications feature paper size settings that override similar settings in the printer driver.
  • Page 13: Canceling Printing

    EPSON Stylus Pro 3800 User’s Guide 19. Click Print to start printing. While printing is in progress, the EPSON Progress Meter appears, showing the printing progress and the status of your printer. Canceling printing To cancel printing in progress, click Stop on the EPSON Progress Meter.
  • Page 14: Making Settings On The Main Menu

    ❏ When using paper other than Epson special media, see “Notes on Epson Special Media and Other Media” on page 119. ❏ For the latest information on the special media available in your area, refer to the Epson customer support Web site. See “Contacting Customer Support” on page 174.
  • Page 15: Making The Color Setting

    EPSON Stylus Pro 3800 User’s Guide Media Type setting list Media Type Setting Epson Special Media Name/Description Premium Luster Photo Paper Premium Luster Photo Paper Premium Glossy Photo Paper Premium Glossy Photo Paper Premium Semigloss Photo Paper Premium Semigloss Photo Paper...
  • Page 16: Making The Mode Setting

    EPSON Stylus Pro 3800 User’s Guide Making the Mode setting You can select either the Automatic or Custom mode. These modes are provided to give you two levels of control over the printer driver. Automatic mode Automatic mode is the quickest and easiest way to start printing. When Automatic is selected, the printer driver takes care of all detailed settings based on the current Media Type and Color settings.
  • Page 17 EPSON Stylus Pro 3800 User’s Guide Color Control mode When Color is selected as the Color setting and Automatic as the Mode setting, the Color Control pull-down menu appears in the Mode box. You can select from the following settings.
  • Page 18 EPSON Stylus Pro 3800 User’s Guide Custom mode The Custom mode lets you make a wide range of changes with a single click of the mouse. In the Custom Settings pull-down menu, you will find ready-made settings provided by Epson.
  • Page 19: Making Advanced Setting

    When printing on any media, we recommend Color even if the data to print is black. 4. Select a Print Quality setting. 5. If you are using non-Epson special media, click the Paper Config button, and then make settings as needed. For details, see “Paper Configuration” on page 20.
  • Page 20 Use this function when you print on paper other than Epson special media. Set the slider to the 0 position when you print on Epson special media. Note: Deepening of the color of printout may not be possible, depending on the printing mode.
  • Page 21 Paper This value automatically appears according to the Media Type setting. If Thickness you use non-Epson media, modify this value for your media. Refer to the paper specifications, or print “Thickness Pattern” to find out the paper thickness. Platen Gap Platen Gap is the height from the media loaded in the printer to the print head.
  • Page 22 EPSON Stylus Pro 3800 User’s Guide Printer Color Management Color Controls This setting provides the color matching and image-enhancement methods. When you select this setting, additional settings appear under the Printer Color Management box where you can select a Mode setting and adjust the color enhancement sliders. For details on the additional settings, see the online help.
  • Page 23 EPSON Stylus Pro 3800 User’s Guide When Advanced B&W Photo is selected as the Color setting, the following screen appears. You can then adjust the advanced monochrome settings. For details on the additional settings, see the online help. PhotoEnhance This setting provides a variety of image-correction settings that you can apply to your photo images before printing.
  • Page 24 EPSON Stylus Pro 3800 User’s Guide Note: ❏ This mode is available only with 16-, 24-, or 32-bit color data. ❏ Printing with PhotoEnhance selected may increase the time required in printing, depending on your computer system and the amount of the data contained in your data.
  • Page 25 EPSON Stylus Pro 3800 User’s Guide This setting uses the Windows color matching method to automatically adjust printout colors to match colors on your screen. Select this setting when printing scanned photographs or computer graphics. See “Color Management” on page 163 for detailed information on color management.
  • Page 26 EPSON Stylus Pro 3800 User’s Guide Intent Select the rendering intent or color mapping preference. Saturation: This setting is the best option for presentation graphics to accurately reproduce vivid colors. Use of this setting is not recommended when printing photo data.
  • Page 27 Media Type and Color settings, may change your custom settings. This may cause unexpected results in your printouts. If this happens, reselect your saved settings and try printing again. Note: The names of the ready-made settings provided by Epson cannot be applied to your new settings. Printing with Windows...
  • Page 28 EPSON Stylus Pro 3800 User’s Guide Deleting the Advanced settings To delete your Advanced setting, follow the steps below. Note: You cannot delete ready-made settings from the Custom Settings list. 1. Click Save Settings. The Custom Settings dialog box appears.
  • Page 29: Checking The Ink Levels

    The black ink (either Photo or Matte) which is not used is dimmed. When you print, the black ink will change automatically depending on the Media Type setting. Note: If your printer is not connected properly or EPSON Status Monitor 3 is not installed, the Ink Level is dimmed. Printing with Windows...
  • Page 30: Previewing Your Printout

    If you select the Print Preview check box, you can see how your printout will look before printing. When you send a print job to the printer, the EPSON Print Preview window appears, allowing you to make changes before printing.
  • Page 31: Using The Print Assistant Function

    EPSON Stylus Pro 3800 User’s Guide You can also manipulate the previewed data in the following ways. ❏ Select and preview individual pages. ❏ Reduce or enlarge the size of preview. ❏ Select and print any or all pages. ❏ Magnify the previewed document: Click View and then select Magnify to open the Magnify window, which magnifies the area of the previewed document outlined by the red box.
  • Page 32: Making Settings On The Paper Menu

    EPSON Stylus Pro 3800 User’s Guide Making Settings on the Paper Menu You can make Paper Source, Borderless, Paper Size, Copies, or Orientation settings on this menu. Note: Most Windows applications feature paper size and page layout settings that override similar settings in the printer driver.
  • Page 33: Making The Borderless Setting

    User’s Guide Making the Borderless setting You can print your data without margins on paper. For this printing mode, Epson recommends the following media conditions. Accommodate media size: ❏ Letter (8.5 × 11 in) ❏ US B (11 × 17 in) ❏...
  • Page 34 EPSON Stylus Pro 3800 User’s Guide To print your data with this feature, follow the steps below. 1. Select Borderless. 2. Click the Expansion button. The Expansion dialog box appears. 3. Choose Auto Expand or Retain Size, and the amount of enlargement.
  • Page 35: Making The Paper Size Setting

    EPSON Stylus Pro 3800 User’s Guide Retain Size Select this setting if you do not want to change the ratio of your print data. When you select this setting, you need to enlarge your image data to exceed the paper width and height, to avoid unprinted areas appearing along the all four edges.
  • Page 36: Making The Copies Setting

    EPSON Stylus Pro 3800 User’s Guide Making the Copies setting You can specify the number of copies to print. Enter a number in the Copies box, or click the arrow next to the box. You can enter any number from 1 to 9999. When printing multiple copies of your document, select Collate to print one complete document set at a time.
  • Page 37: Making Settings On The Layout Menu

    EPSON Stylus Pro 3800 User’s Guide Portrait Print direction is short edge first, like most magazines. Landscape Print direction is long edge first, like many spreadsheets. Rotated by 180° Prints your document upside down. Making Settings on the Layout Menu You can make the Reduce/Enlarge, Double-Sided Printing, Multi-Page, and Optimize Enlargement settings on this menu.
  • Page 38: Making The Reduce/Enlarge Setting

    EPSON Stylus Pro 3800 User’s Guide Making the Reduce/Enlarge setting You can fit the size of your data to the size of paper you to print on. To enable this function, select Reduce/Enlarge. When this function is enabled, you can make the following settings.
  • Page 39 EPSON Stylus Pro 3800 User’s Guide ❏ Depending on the type of paper and the amount of ink used to print text and images, ink may bleed through to the other side of the paper. ❏ The surface of the paper may be smeared during double-sided printing.
  • Page 40 EPSON Stylus Pro 3800 User’s Guide 4. Specify the width of the binding margin, using the Binding Margin text box. You can specify any width from 3 to 30 mm. Note: The actual binding margin may vary depending on the settings specified in your application. We recommend that you test the print quality before printing the entire job.
  • Page 41 EPSON Stylus Pro 3800 User’s Guide A booklet can be created by printing pages 1 and 4 on the first sheet of paper, pages 5 and 8 on the second sheet of paper, and pages 9 and 12 on the third sheet of paper. After these...
  • Page 42 EPSON Stylus Pro 3800 User’s Guide 4. Specify the width of the binding margin, using the Binding Margin text box. You can specify any width from 3 to 30 mm. The specified margin width will be used on both sides of the fold. For example, if a 10-mm margin is specified, a 20-mm margin will be inserted.
  • Page 43: Making Multi-Page Settings

    EPSON Stylus Pro 3800 User’s Guide Making Multi-Page settings Selecting Multi-Page lets you choose between the N-up and Poster settings. Making N-up settings Select N-up as the Multi-Page setting to print two or four pages of your document on one sheet of paper.
  • Page 44 EPSON Stylus Pro 3800 User’s Guide 2 Pages Prints two or four pages of your data on a single sheet of paper. 4 Pages Page Order Opens the Print Layout dialog box, where you can specify the order in which the pages will be printed. Some settings may be unavailable, depending on the Orientation selection on the Paper menu.
  • Page 45: Making The Optimize Enlargement Setting

    EPSON Stylus Pro 3800 User’s Guide You can make the following settings. Print Cutting Check this box to turn the cutting guide options on. Guides Overlapping Slightly overlaps the images and prints alignment markers so that they Alignment can be aligned more precisely.
  • Page 46: Using The Printer Utilities

    EPSON Stylus Pro 3800 User’s Guide Using the Printer Utilities The Epson printer utilities let you check the current printer status and perform printer maintenance from your screen. Note: ❏ The letter in parentheses after the utility name indicates the shortcut key for that utility. Press ALT and the letter on the keyboard to open that utility.
  • Page 47: Checking The Print Head Nozzles

    Use this utility to realign the print head. See “Aligning the print head” on page 49. EPSON LFP Remote Panel This utility lets you optimize your printer. See “Starting EPSON LFP Remote Panel” on page 49. Checking the print head nozzles If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to identify the problem by using the Nozzle Check utility.
  • Page 48: Cleaning The Print Head

    EPSON Stylus Pro 3800 User’s Guide 3. Click Print if you want to visually check if any print head nozzles are clogged. Click Auto if you want to perform an automatic nozzle check, and if the nozzle check indicates it is necessary, perform an automatic head cleaning.
  • Page 49: Aligning The Print Head

    Print Head Alignment utility to align the print head. To use the Print Head Alignment utility, follow the steps below. 1. Make sure that the printer is on and EPSON special sheet of A4/Letter size or larger paper is loaded in the printer.
  • Page 50: Making The Speed & Progress Settings

    To display the Progress Meter every time you print, select Show Progress Meter. Then, you can monitor the progress of your print job. Disable EPSON Status Monitor 3 To disable printer status monitoring with EPSON Status Monitor 3, select Disable EPSON Status Monitor 3. Printing with Windows...
  • Page 51 EPSON Stylus Pro 3800 User’s Guide Always spool RAW datatype To enable NT-based clients spool documents to use the RAW format instead of the EMF (metafile) format, select the Always Spool Raw datatype check box (Windows NT-based applications use the EMF format by default).
  • Page 52 EPSON Stylus Pro 3800 User’s Guide Monitoring Preferences This function lets you specify the monitoring feature of EPSON Status Monitor 3. To make settings for EPSON Status Monitor 3, follow the steps below. 1. Click Monitoring Preference. The Monitoring Preference dialog box appears.
  • Page 53: Getting Information Through Online Help

    EPSON Stylus Pro 3800 User’s Guide Getting Information Through Online Help Your printer software has extensive online help, which provides instructions on printing, making printer driver settings, and using printer utilities. To access help from your application, follow the steps below.
  • Page 54: Checking Printer Status And Managing Print Jobs

    EPSON Stylus Pro 3800 User’s Guide Checking Printer Status and Managing Print Jobs Using the Progress Meter When you send a print job to the printer, the Progress Meter window opens. The Progress Meter indicates the progress of the current print job and provides printer status information when bi-directional communication between the printer and your computer is established.
  • Page 55 User’s Guide EPSON Printing Tips Tips on getting the most out of your Epson printer driver appear at the bottom of the Progress Meter window. A new tip appears every 30 seconds. For more details on a displayed tip, click Details.
  • Page 56: Using Epson Status Monitor 3

    To add a shortcut icon to the taskbar, see “Monitoring Preferences” on page 52. Accessing EPSON Status Monitor 3 from the printer driver To access EPSON Status Monitor 3 from the printer driver, follow the steps below. 1. Access the printer driver. See “Accessing the Printer Software” on page 9.
  • Page 57 If the ink runs low or expended, or the maintenance cartridge becomes full, the How to button appears in the EPSON Status Monitor 3 window. Click How to to display instructions on how to replace the cartridge.
  • Page 58: Increasing The Print Speed

    EPSON Stylus Pro 3800 User’s Guide Increasing the Print Speed General tips Printing color data using higher print quality settings takes longer than printing black-and-white data using standard print quality, as the volume of high quality color data is much greater. For this reason, it is important to be selective in your use of color and print quality settings if you also require a faster print speed.
  • Page 59: Using Speed & Progress

    EPSON Stylus Pro 3800 User’s Guide Using Speed & Progress You can make certain print speed settings in the Speed & Progress dialog box. To access this dialog box, click Speed & Progress on the Utility menu. For details, see “Making the Speed &...
  • Page 60: Accessing The Shared Printer

    EPSON Stylus Pro 3800 User’s Guide 2. Right-click your printer icon, and click Sharing. If the following menu appears, click Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard, click here, and follow the on-screen instruction.
  • Page 61 EPSON Stylus Pro 3800 User’s Guide 1. Install the printer driver to the client computer from the software CD-ROM. 2. Click Start, and then click Printers and Faxes. Right-click your printer’s icon, and open the Properties for your printer. 3. Click the Ports tab, and click Add Port.
  • Page 62: For Windows 2000

    EPSON Stylus Pro 3800 User’s Guide 7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the Properties. For Windows 2000 Setting up your printer as a shared printer To share a printer that is connected directly to your computer with others on a network, follow the steps below.
  • Page 63 EPSON Stylus Pro 3800 User’s Guide 4. Click OK. Note: Do not choose any drivers from the Additional Drivers list. Accessing the shared printer To access the shared printer from another computer on a network, follow the steps below. Note: Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer.
  • Page 64 EPSON Stylus Pro 3800 User’s Guide 5. In the text box, type the following information: \\name of computer that is connected to the printer\name of the shared printer Then click OK. 6. When you enter the information, the Cancel button on the Printer Ports dialog box changes to the Close button.
  • Page 65: Updating And Uninstalling The Printer Software

    Windows XP x64 and XP 1. Click Start, click Control Panel, and then click Add or Remove Programs. 2. Select EPSON Printer Software to uninstall the printer driver from the software list. 3. Click the Change/Remove button. 4. Select the EPSON Stylus Pro 3800 icon.
  • Page 66: Chapter 2 Printing With Mac Os

    EPSON Stylus Pro 3800 User’s Guide Chapter 2 Printing with Mac OS X Printer Software Introduction The printer software which comes with your printer includes a printer driver and printer utilities. The printer driver lets you choose from a variety of settings to get the best results from your printer.
  • Page 67: Accessing The Printer Software

    To access the Print dialog, click Print on the File menu of your application. Accessing the Utility dialog To access the Utility dialog, double-click the EPSON Printer Utility2 icon in the Applications folder in Macintosh HD (default setting). Printing with Mac OS X...
  • Page 68: Page Setup Dialog Settings

    EPSON Stylus Pro 3800 User’s Guide Page Setup Dialog Settings You can make the appropriate Settings, Format for, Paper Size, Orientation, and Scale settings for printing. Note: The Page Setup dialog is a standard feature of Mac OS X. See your operating system’s documentation for details.
  • Page 69: Paper Size

    EPSON Stylus Pro 3800 User’s Guide Paper Size Select a paper size and a print area that you want to use. The print area is listed when you click the arrow mark next to the Paper Size you have selected.
  • Page 70: Print Dialog Settings

    EPSON Stylus Pro 3800 User’s Guide Print Dialog Settings You can make the appropriate Printer and Presets settings use for printing. Note: The Print dialog is the standard feature of Mac OS X. See your operating system’s documentation for details.
  • Page 71: Copies

    EPSON Stylus Pro 3800 User’s Guide Copies & Pages You can make the appropriate Copies, Collated, Pages settings that you want to use for printing. Copies To make the Copies setting, enter the number of copies that you want to print in the Copies text box.
  • Page 72: Output Options

    EPSON Stylus Pro 3800 User’s Guide Note: Layout is the standard feature of Mac OS X. See your operating system’s documentation for details. Pages per Sheet You can print multiple pages of your data on a single piece of paper. You can select from 1, 2, 4, 6, 9, or 16.
  • Page 73: Scheduler

    EPSON Stylus Pro 3800 User’s Guide Scheduler You can make the appropriate Print Document (time) and Priority settings that you want to use for printing. Note: Scheduler is the standard feature of Mac OS X. See your operating system’s documentation for details.
  • Page 74: Colorsync

    EPSON Stylus Pro 3800 User’s Guide ColorSync You can make the appropriate Color Conversion and Quartz Filter settings that you want to use for printing. Note: ColorSync is the standard feature of Mac OS X. See your operating system’s documentation for details.
  • Page 75: Print Settings

    ❏ When you are using paper other than Epson special media, see “Notes on Epson Special Media and Other Media” on page 119. ❏ For the latest information on media available in your area, refer to the Epson customer Web site. See “Contacting Customer Support” on page 174.
  • Page 76 EPSON Stylus Pro 3800 User’s Guide Media Type setting list Media Type Setting Epson Special Media Name/Description Premium Luster Photo Paper Premium Luster Photo Paper Premium Glossy Photo Paper Premium Glossy Photo Paper Premium Semigloss Photo Paper Premium Semigloss Photo Paper...
  • Page 77 EPSON Stylus Pro 3800 User’s Guide Automatic Automatic is the quickest and easiest way to start printing. When Automatic is selected, the printer driver takes care of all detailed settings based on the current Media Type and Color settings. Quality and Speed slider...
  • Page 78 Custom lets you make a wide range of changes with a single click of the mouse. In the Custom Settings pull-down menu, you will find ready-made settings provided by Epson. The Custom Settings pull-down menu includes the following ready-made settings.
  • Page 79: Advanced Settings

    EPSON Stylus Pro 3800 User’s Guide Advanced Settings Advanced Setting gives you complete control over your printing environment. Use these settings to experiment with new printing ideas, or to fine-tune a range of print settings to meet your individual needs. Once you are satisfied with your new settings, you can give them a name and add them to the Custom Settings list.
  • Page 80: Printer Color Management

    EPSON Stylus Pro 3800 User’s Guide Printer Color Management This option gives you control over the color matching and adjustment methods provided by the printer driver. Use these settings to experiment with new printing ideas or to fine-tune a range of printer settings to meet your individual needs.
  • Page 81 EPSON Stylus Pro 3800 User’s Guide Mode EPSON Vivid Select this setting to enrich the blue and green tones in printouts. Note: Because this setting reproduces blue and green tones that cannot be displayed by your monitor, your printouts may differ from the screen images when this function is selected.
  • Page 82 EPSON Stylus Pro 3800 User’s Guide Color Controls (for Advanced B&W Photo) When Advanced B&W Photo is selected as the Color, the following screen appears. You can adjust the advanced monochrome settings. For the details of additional settings, see the online help.
  • Page 83: Paper Configuration

    Management” on page 163 for detailed information on color management. Paper Configuration The following settings in Paper Configuration let you make the detailed paper settings. If you are using non-Epson special media, make these settings as needed. Printing with Mac OS X...
  • Page 84 Use this function when you print on paper other than Epson special media. Set the scroll bar to the 0 position when you print on Epson special media. Note: Deepening of the color of printout may not be possible, depending on the printing mode.
  • Page 85: Expansion

    EPSON Stylus Pro 3800 User’s Guide Expansion You can print your data without margins on paper. This menu is available when you select the paper size with Sheet Feeder - Borderless (Auto Expand) or Manual-Rear - Borderless (Auto Expand) as the Paper Size in the Page Setup dialog.
  • Page 86: Saving Your Settings In The Print Dialog

    EPSON Stylus Pro 3800 User’s Guide Saving your settings in the Print dialog To save your settings in the Print dialog, follow the steps below. 1. Select Save as from the Presets. 2. Enter the name of the custom setting in the Save Preset As.
  • Page 87: Performing Borderless Printing

    Feeder - Borderless (Retain Size), Manual-Rear - Borderless (Auto Expand), or Manual- Rear - Borderless (Retain Size) as the Paper Size in the Page Setup dialog, Epson recommends the following media conditions. Accommodate media width: ❏ Letter (8.5 × 11 in) ❏...
  • Page 88: Canceling Printing

    1. Double-click Macintosh HD (default setting). 2. Double-click the Applications folder. 3. Double-click the EPSON Printer Utility2 icon. Mac OS X 10.2 or later users can also access the EPSON Printer Utility2 dialog in the following way. Printing with Mac OS X...
  • Page 89: Using The Printer Utilities

    4. Double-click the Print Center icon (for Mac OS X 10.2.x) or Printer Setup Utility (for Mac OS X 10.3 or later). 5. Select the printer you want to use to access its EPSON Printer Utility2. 6. Click the Configure button (for Mac OS X 10.2.x) or the Utility button (for Mac OS X 10.3 or later) in the Printer List dialog.
  • Page 90 EPSON Stylus Pro 3800 User’s Guide EPSON StatusMonitor This utility provides you with printer status information, such as the ink cartridge status. Nozzle Check This utility checks the print head nozzles for clogging. Check the nozzles when you notice the print quality has declined and after cleaning to confirm that the print head nozzles have been cleared.
  • Page 91: Checking The Print Head Nozzles

    EPSON Stylus Pro 3800 User’s Guide EPSON LFP Remote Panel This utility lets you optimize your printer. See “Starting EPSON LFP Remote Panel” on page 93. Print Assistant You can also access the User’s Guide, the media information, and Technical Support Web Site by clicking the Print Assistant button.
  • Page 92: Cleaning The Print Head

    EPSON Stylus Pro 3800 User’s Guide 4. Follow the on-screen instructions to print a nozzle check pattern. 5. If you find missing dots, clean the print head nozzles, referring “Cleaning the print head” on page 92. Cleaning the print head...
  • Page 93: Aligning The Print Head

    Print Head Alignment utility to align the print head. To use the Print Head Alignment utility, follow the steps below. 1. Make sure that the printer is on and EPSON special sheet of A4/Letter size or larger paper is loaded in the printer.
  • Page 94: Getting Information Through Online Help

    To uninstall the printer driver, follow the steps below. 1. Turn on your computer and insert the printer software CD-ROM into the CD-ROM drive. The Epson printer software disk opens automatically. 2. Open the Mac OS X Software folder. 3. Double-click the Printer Driver folder.
  • Page 95: Chapter 3 The Control Panel

    EPSON Stylus Pro 3800 User’s Guide Chapter 3 The Control Panel Buttons, Lights, and Messages The control panel of the printer consists of 7 buttons, 3 lights, and a liquid crystal display (LCD). Buttons This section describes the functions of the buttons on the control panel.
  • Page 96: Lights

    EPSON Stylus Pro 3800 User’s Guide Menu/Right button r Enters Menu mode when pressed in the READY state. When pressed in Menu mode, a desired menu can be selected. Enters PRINTER STATUS menu if pressed during printing. Cleans the print head if pressed and held for 3 seconds.
  • Page 97: Combination Of Buttons

    EPSON Stylus Pro 3800 User’s Guide Combination of buttons This section describes the functions available when several buttons are pressed at the same time. Buttons Function 1. Power button P If the printer is turned on while you are pressing and holding the Cancel/Reset + button, the printer enters Maintenance 2.
  • Page 98: Icons

    EPSON Stylus Pro 3800 User’s Guide Icons This section describes the meaning of icons displayed on the LCD panel. Paper type icon Icons Description Sheet Platen Gap icon Icons Description Widest Wider Wide Narrow Ink cartridge status icon Displays the ink cartridge status.
  • Page 99: Menu Settings

    EPSON Stylus Pro 3800 User’s Guide Remaining maintenance cartridge icon Displays the free capacity of the maintenance cartridge. Icons Description Free capacity of the maintenance cartridge, 100 - 1% Maintenance cartridge full Maintenance cartridge error or no maintenance cartridge Note: The maintenance cartridge icon flashes when the maintenance cartridge gets nearly full.
  • Page 100 EPSON Stylus Pro 3800 User’s Guide “TEST PRINT” on page “NOZZLE CHECK” on MANUAL, AUTO page 104 “STATUS SHEET” on PRINT page 104 “NETWORK STATUS PRINT SHEET” on page 104 “JOB INFORMATION” PRINT on page 104 “CUSTOM PAPER” on PRINT page 104 “PRINTER STATUS”...
  • Page 101 EPSON Stylus Pro 3800 User’s Guide “JOB HISTORY” on No. 0-No. 9 page 105 “TOTAL PRINTS” on nnnnnn PAGES page 105 “CUSTOM PAPER” on “PAPER NUMBER” on STANDARD, PAPER NO.1-10 page 106 page 106 “PAPER TYPE” on page MATTE THICK, MATTE THIN, PHOTO...
  • Page 102: Basic Menu Setting Procedure

    EPSON Stylus Pro 3800 User’s Guide “NETWORK SETUP” on “NETWORK SETUP” on DISABLE, ENABLE page 108 page 108 “IP ADDRESS SETTING” AUTO, PANEL, PING on page 108 “IP, SM, DG SETTING” IP ADDRESS on page 108 000.000.000.000 - 192.168.192.168 - 255.255.255.255...
  • Page 103: Details Of Menu Mode

    EPSON Stylus Pro 3800 User’s Guide 4. Select an item Press the Paper Feed/Down d or Ink Cover Open/Up u button to select a desired item. 5. Set the item Press the Menu/Right r button to enter the selected item. The first parameter appears on the LCD panel.
  • Page 104: Nozzle Check

    EPSON Stylus Pro 3800 User’s Guide INITIALIZE SETTINGS You can return all setting values you have made in the PRINTER SETUP to their factory set value. TEST PRINT This menu contains the following items. NOZZLE CHECK You can print a print head nozzle check pattern for each ink cartridge. From the printing results, you can check whether the nozzles are delivering ink properly.
  • Page 105 EPSON Stylus Pro 3800 User’s Guide PRINTER STATUS This menu contains the following items. VERSION You can see the firmware version. PRINTABLE PAGES You can see the number of pages printable for each ink cartridge. INK LEVEL You can see the status of each ink cartridge.
  • Page 106: Platen Gap

    You can select paper type from MATTE THICK, MATTE THIN, PHOTO PLAIN, FINE ART PAPER, or REMOTE PANEL PAPER. REMOTE PANEL PAPER appears only when the Custom Paper is registered from EPSON LFP Remote Panel. PLATEN GAP You can adjust the distance between the print head and paper. Normally, leave this set to STANDARD.
  • Page 107 EPSON Stylus Pro 3800 User’s Guide THICKNESS NUMBER Check the paper thickness detection pattern, and then enter the number for the print pattern with the smallest gap. PAPER FEED ADJUST A You can set the paper feed amount of the printable area. The range is -0.70 to 0.70%. If the paper feed value is too large, white horizontal micro-banding may appear.
  • Page 108 You can correct any head misalignment manually to obtain optimum printing results. It you use non-Epson special media, select MANUAL, and then select the paper thickness in the range of 0.1 to 0.4 mm. For details, see “Aligning the print head” on page 110.
  • Page 109: Checking The Print Head Nozzles

    EPSON Stylus Pro 3800 User’s Guide APPLE TALK You can set the AppleTalk settings of the printer. MS NETWORK You can set the MS Network settings of the printer. BONJOUR You can set the Bonjour settings of the printer. INIT NETWORK SETTING You can return the network settings of the printer to the factory default value.
  • Page 110: Aligning The Print Head

    EPSON Stylus Pro 3800 User’s Guide 7. Press the Enter button to start printing a nozzle check pattern. After a nozzle check pattern is printed, the printer exits Menu mode and returns to the READY status. Nozzle check pattern examples (Manual):...
  • Page 111: Aligning The Print Head Manually

    READY status. Aligning the print head manually When you want to use the non-Epson special media, you can perform the head alignment manually. To perform head alignment manually, follow the steps below. 1. Press the Menu/Right r button to enter Menu mode.
  • Page 112 EPSON Stylus Pro 3800 User’s Guide 6. Press the Enter button, and the printer starts printing. Head alignment pattern examples: 7. After printing is finished, the pattern number and current set number are displayed. Select the set that has the smallest gaps, and then press the Paper Feed/Down d or Ink Cover Open/Up u button to display the number for that set.
  • Page 113: Making The Paper Settings

    Open/Up u button to select STANDARD or the number (No. 1 to No. 10) you want to register as the setting. If you use Epson special media, select STANDARD. You do not need to make the settings below because STANDARD automatically determines the paper thickness.
  • Page 114 EPSON Stylus Pro 3800 User’s Guide 9. Select PLATEN GAP, and then press the Menu/Right r button. Press the Paper Feed/Down d or Ink Cover Open/Up u button to select NARROW, STANDARD, WIDE, or WIDER. Then press the Enter button to save the selected platen gap setting.
  • Page 115 EPSON Stylus Pro 3800 User’s Guide 17. Select PAPER FEED ADJUST B, and then press the Menu/Right r button. Press the Paper Feed/Down d or Ink Cover Open/Up u button to set the paper feed amount of the bottom area that is 2 or 3 cm from the bottom of the paper (B area in the illustration below), and then press the Enter button.
  • Page 116: Printing A Status Sheet

    EPSON Stylus Pro 3800 User’s Guide Printing a status sheet While in Menu mode, you can print a status sheet to see the current default values. To print a status sheet, follow the steps below. 1. Make sure that paper is loaded in the printer.
  • Page 117: Maintenance Mode List

    EPSON Stylus Pro 3800 User’s Guide 4. Select a parameter Press the Paper Feed/Down d or Ink Cover Open/Up u button to select a parameter for the item. 5. Set the parameter Press the Enter button to store the selected parameter.
  • Page 118 EPSON Stylus Pro 3800 User’s Guide UNIT You can select a unit of measurement to use to display length. To select a unit, follow the steps below. 1. In Maintenance mode, press the Paper Feed/Down d or Ink Cover Open/Up u button to display UNIT, and press the Menu/Right r button.
  • Page 119: Chapter 4 Paper Handling

    See “Making Settings on the Main Menu” on page 14 for Windows, or “Page Setup” on page 75 for Mac OS X. For information on Epson special media, see “Epson Special Media” on page 191.
  • Page 120: Using Cut Sheet Media

    The Auto Sheet Feeder can hold up to 120 sheets of plain paper. Do not load paper above the arrow mark on the inside surface of the left edge guide. For information on the loaded capacity of Epson special media in the Auto Sheet Feeder, see the following table.
  • Page 121 EPSON Stylus Pro 3800 User’s Guide Epson special media Size Loadable capacity in the Auto Sheet Feeder 5 × 7 in Premium Glossy Photo Paper 102 × 148 mm 8 × 10 in 4 × 6 in 11 × 14 in...
  • Page 122 EPSON Stylus Pro 3800 User’s Guide Archival (Enhanced) Matte Paper Super A3/B US C Loading paper from the Auto Sheet Feeder Follow the steps below to load the paper from the Auto Sheet Feeder. 1. Make sure the printer is on and in the READY state.
  • Page 123 EPSON Stylus Pro 3800 User’s Guide 3. Push the output tray cover. 4. Raise and pull out the output tray extension while pulling it out. Note: Make sure to raise the output tray until the triangle mark on the output tray matches with the triangle mark on the left side of the printer.
  • Page 124 EPSON Stylus Pro 3800 User’s Guide 5. Pull out the output tray extension according to the paper size. If you do not extend it properly, the printout may fall. 6. Slide the edge guide to the left so it is slightly wider than the width of your paper.
  • Page 125 EPSON Stylus Pro 3800 User’s Guide 7. Fan a stack of paper, and then tap it on a flat surface to even the edges. If the paper is curled, flatten it before you load it. If it curls excessively and jams frequently, stop using it.
  • Page 126: Loading Paper Into The Front Manual Feed Slot

    EPSON Stylus Pro 3800 User’s Guide Note: If a paper skew occurs when printing on A3 or larger plain paper, use the edge guide located on the right side of the Auto Sheet Feeder to load the paper straight. Loading paper into the front manual feed slot As the printer feeds paper from the front side to the rear side of the printer, keep enough space between the rear side of the printer and the wall, according to the following table.
  • Page 127 EPSON Stylus Pro 3800 User’s Guide Note: ❏ When PAPER SIZE CHECK is set to OFF on the printer’s control panel, you cannot feed paper from the manual feed slot. See “PAPER SIZE CHECK” on page 103 for details. ❏ When you print on a thick paper (1.2 to 1.5 mm), always load the sheet from the front manual feed slot.
  • Page 128 EPSON Stylus Pro 3800 User’s Guide 3. Insert a sheet to where paper is usually ejected. 4. Adjust the right edge of the paper resting against the right side of the front manual tray, and also align the bottom edge of the paper with the white line.
  • Page 129 EPSON Stylus Pro 3800 User’s Guide 5. Press the Paper Feed/Down d button to feed the paper to the printing position. 6. Pull out the output tray extension according to the paper size. If you do not extend it properly, the printout may fall.
  • Page 130: Loading Paper Into The Rear Manual Feed Slot

    EPSON Stylus Pro 3800 User’s Guide Loading paper into the rear manual feed slot Note: ❏ You can load a sheet of A4/Letter to A2/USC size with a thickness of 0.29 to 0.5 mm. ❏ Load one sheet at a time into the rear feed slot.
  • Page 131 EPSON Stylus Pro 3800 User’s Guide 4. Using the rear sheet guide, insert the paper into the rear manual feed slot flush with the right edge guide. 5. Slide the edge guide on the rear sheet guide until it is flush with the paper.
  • Page 132 EPSON Stylus Pro 3800 User’s Guide 7. Pull out the output tray extension according to the paper size. Now, the printer is ready to print. Caution: Do not leave the paper in the printer for a long period of time; its quality will deteriorate. We recommend that you remove the paper from the printer after printing.
  • Page 133: Chapter 5 Maintenance And Transportation

    Note: Even if only one ink cartridge is expended, the printer cannot continue to print. For detailed information on ink cartridges, please access EPSON Web site or refer to the product catalogue. To check the product codes of ink cartridges, see “Consumable Products” on page 190.
  • Page 134 EPSON Stylus Pro 3800 User’s Guide Note: When ink is expended (INK CARTRIDGE REPLACE INK CARTRIDGE appears on the LCD panel), the ink cover opens simply by pressing the Ink Cover Open/Up u button. 3. Open the ink cover. 4. Press the ink eject button, then the ink cartridge is slightly pushed out.
  • Page 135 EPSON Stylus Pro 3800 User’s Guide 5. Carefully pull the expended cartridge straight out of the slot, and dispose of it properly. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 136 EPSON Stylus Pro 3800 User’s Guide 7. Shake the ink cartridge well before installing it for best results. 8. Hold the ink cartridge with the arrow mark facing up and pointing to the rear of the printer, and then insert it into the slot as far as it will go until it clicks.
  • Page 137 EPSON Stylus Pro 3800 User’s Guide 9. Close the ink cover. The printer returns to the previous status. Maintenance and Transportation...
  • Page 138: Replacing The Maintenance Cartridge

    EPSON Stylus Pro 3800 User’s Guide Replacing the Maintenance Cartridge If the maintenance cartridge icon tells that the maintenance cartridge is full or near full on the LCD panel, replace the maintenance cartridge. To check the product code of the maintenance cartridge, see “Consumable Products” on page 190.
  • Page 139 EPSON Stylus Pro 3800 User’s Guide 3. Put your hand on the handle of the maintenance cartridge, then push up the maintenance cartridge and gently pull it outward. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 140 EPSON Stylus Pro 3800 User’s Guide 5. Remove the replacement maintenance cartridge from its package. Caution: Do not touch the green chip on the side of the cartridge. Doing so may prevent normal operation. 6. Insert the new maintenance cartridge into place as far as it will go.
  • Page 141: Cleaning The Printer

    EPSON Stylus Pro 3800 User’s Guide Cleaning the Printer To keep your printer in top operating condition, clean it thoroughly if it becomes soiled. Warning: Be careful not to touch the gears inside the printer. Caution: ❏ Never use alcohol or thinners to clean the printer; these chemicals can damage the components as well as the case.
  • Page 142 EPSON Stylus Pro 3800 User’s Guide 2. If the front manual tray is pushed out, store it by pushing it in. Maintenance and Transportation...
  • Page 143 EPSON Stylus Pro 3800 User’s Guide 3. Open the top cover and then use a soft, clean cloth to carefully remove any dust or dirt inside the printer. If the back of a printout is soiled, carefully clean the rib (the light magenta part) using a soft, clean cloth by following the directions of the arrows.
  • Page 144: If You Have Not Used Your Printer For A Long Time

    EPSON Stylus Pro 3800 User’s Guide If you have not used your printer for a long time If you have not used your printer for a long time, the print head nozzles may become clogged. Perform a nozzle check and clean the print head.
  • Page 145: Over A Short Distance

    ❏ The first time you start printing after transporting the printer, or if you have not turned on the printer for a long time, the print head nozzles may be clogged. Epson recommends that you perform a nozzle check and clean the print head, and also realign the print head to ensure print quality.
  • Page 146: Chapter 6 Problem Solver

    EPSON Stylus Pro 3800 User’s Guide Chapter 6 Problem Solver Troubleshooting Printer stops printing unexpectedly Head cleaning, ink charging, or ink drying is in progress During head cleaning, ink charging, and ink drying, CLEANING PLEASE WAIT, CHARGING INK, and INK DRYING appears on the LCD panel respectively. Wait until the printer resumes printing.
  • Page 147 EPSON Stylus Pro 3800 User’s Guide MAINTENANCE A part used in the printer has Note the code and contact your REQUEST NNNN nearly reached the end of its life. dealer. See “Contacting “NNNN” shows the code of the Customer Support” on page 174.
  • Page 148 EPSON Stylus Pro 3800 User’s Guide PAPER ERROR No paper is loaded in the printer. Load paper correctly. LOAD PAPER BORDERLESS ERROR The paper installed is not Press the Paper Feed/Down d supported for borderless printing, button, and then load a different...
  • Page 149 EPSON Stylus Pro 3800 User’s Guide INK CARTRIDGE ERROR An ink cartridge with the wrong Remove the ink cartridge, and product code is installed. install the ink cartridge with the CHECK CARTRIDGE correct product code. See “Consumable Products” on page 190.
  • Page 150 EPSON Stylus Pro 3800 User’s Guide FRONT FEED SLOT OPEN The front slot error has occurred. Press the Paper Feed/Down d button, and then remove the PRESS THE DOWN paper from the front manual BUTTON AND REMOVE feed slot. PAPER MAINTENANCE The maintenance cartridge is full.
  • Page 151 EPSON Stylus Pro 3800 User’s Guide PAPER FEED ERROR The printer could not feed the Remove the paper, and then paper. load the paper correctly. REMOVE PAPER AND LOAD PAPER CORRECTLY INK COVER OPEN The ink cover is open. Close the ink cover.
  • Page 152: The Printer Does Not Turn On Or Stay On

    Your Epson printer is not selected as the default printer Install the printer driver if it is not installed yet, and follow the steps below to select your Epson printer as the default printer.
  • Page 153 For Mac OS X Make sure that the printer driver Stylus Pro 3800 is correctly added to the Print Center (for Mac OS X 10.2.x) or Printer Setup Utility (for Mac OS X 10.3 or later), and the correct one is selected in the Print Center or the Printer Setup Utility.
  • Page 154: Printouts Are Not What You Expected

    EPSON Stylus Pro 3800 User’s Guide The printer sounds like it is printing, but nothing prints Try one or more of these solutions: ❏ Run the Head Cleaning utility. For Windows, see “Cleaning the print head” on page 48. For Mac OS X, see “Cleaning the print head” on page 92.
  • Page 155 ❏ If the paper is curled towards the printable side, flatten it or curl it slightly to the opposite side. ❏ For Windows, if you use Epson special media, check the Media Type setting in the Main menu. See “Making Settings on the Main Menu” on page 14.
  • Page 156: Print Quality Could Be Better

    EPSON Stylus Pro 3800 User’s Guide For paper other than Epson’s, register and select paper thickness in Menu mode. Make sure it is correct for the paper you are using. See “Making the paper settings” on page 113. ❏ Set the PLATEN GAP to WIDE in the PRINTER SETTING of Menu mode. See “PRINTER SETUP”...
  • Page 157 EPSON Stylus Pro 3800 User’s Guide Horizontal banding Try one or more of these solutions: ❏ For Windows, check the Media Type setting in the Main menu. Make sure it is correct for the paper you are using. See “Making Settings on the Main Menu” on page 14.
  • Page 158 EPSON Stylus Pro 3800 User’s Guide ❏ For Windows, check the Media Type setting in the Main menu. Make sure it is correct for the paper you are using. See “Making Settings on the Main Menu” on page 14. For Mac OS X, check the Media Type setting in the Print Settings selected in the Print dialog.
  • Page 159: Color Documents Print In Black Only

    EPSON Stylus Pro 3800 User’s Guide Color documents print in black only Try one or more of these solutions: ❏ Make sure the color data settings in your application are correct. ❏ For Windows, make sure Color is set in the Main menu. See “Making Settings on the Main Menu”...
  • Page 160: Paper Skew Occurs When Printing On A3 Or Larger Plain Paper

    EPSON Stylus Pro 3800 User’s Guide Paper skew occurs when printing on A3 or larger plain paper Use the edge guide located on the right side of the Auto Sheet Feeder to load the paper straight. Paper feed or paper jam problems occur frequently Try one or more of these solutions: ❏...
  • Page 161: Clearing Paper Jams

    EPSON Stylus Pro 3800 User’s Guide ❏ For non-Epson special media, check the paper type selected in the CUSTOM PAPER of Menu mode. See “Making the paper settings” on page 113. Whenever loading non-Epson special media, test if the paper can be loaded correctly before printing.
  • Page 162 EPSON Stylus Pro 3800 User’s Guide When paper loaded from the front manual feed slot is jammed To remove jammed paper, follow the steps below: 1. Turn off the printer. 2. Remove the jammed paper from the front or rear side of the printer.
  • Page 163: Color Management

    EPSON Stylus Pro 3800 User’s Guide 3. Remove the jammed paper from the back. Color Management The printer driver provides a setting for performing color management to printing data and a color adjustment that produces better looking prints by using only the printer driver. Color adjustment is performed without adjusting the color of the original data for printing.
  • Page 164: About Color Management System (Cms)

    EPSON Stylus Pro 3800 User’s Guide About color management system (CMS) Since devices such as a digital camera, scanner, monitor, or printer produce color differently, the printing result looks different from the image you see on the display. To adjust the color between devices, use both the color management system prepared for the operating system and image editing software.
  • Page 165: Color Management By Driver Icm (Windows Xp X64, Xp, Or 2000 Only)

    EPSON Stylus Pro 3800 User’s Guide ICM/ColorSync Application Printer driver Since it prints using the color management function of operating systems, a difference may appear in a printing color between Windows and Mac OS. An application needs to support ICM or ColorSync color management.
  • Page 166 EPSON Stylus Pro 3800 User’s Guide 3. Select Color Management, and select Document for the Source Space. Select Same As Source for the Profile. Then click Done. 4. From the File menu, select Print. Select the target printer, and then click Properties.
  • Page 167: Color Management By Host Icm Or Colorsync

    EPSON Stylus Pro 3800 User’s Guide 6. Select ICM for the Printer Color Management. Select Driver ICM (Basic) or Driver ICM (Advanced) for the ICM Mode. For more detailed information, see “ICM” on page 25. 7. Make other settings, if necessary. Then click OK.
  • Page 168 EPSON Stylus Pro 3800 User’s Guide 2. From the File menu, select Print with Preview. Select the Show More Options check box. 3. Select Color Management, and then select Document for the Source Space. Select Printer Color Management for the Profile. Then click Done.
  • Page 169 EPSON Stylus Pro 3800 User’s Guide 5. Select Custom for the Mode, and then click the Advanced button. 6. Select ICM (Windows) or ColorSync (Mac OS) for the Printer Color Management. If you are using Windows XP x64, XP, or 2000, select Host ICM for the ICM Mode.
  • Page 170: Color Management By Application

    EPSON Stylus Pro 3800 User’s Guide Color management by application If you use an application that supports a color management system, the input profile of printing image data and the printer profile are managed by the application. In this case, you need to select Off (No Color Adjustment) for the Printer Color Management in the printer driver.
  • Page 171 EPSON Stylus Pro 3800 User’s Guide 5. Select Color Management, and select Document for the Source Space. Select the profile of the paper and the intent. Then click Done. 6. From the File menu, select Print. For Windows users, select the target printer, and then click Properties.
  • Page 172 EPSON Stylus Pro 3800 User’s Guide 8. Select Off (No Color Adjustment) for the Printer Color Management. 9. Make other settings, if necessary. Then click OK. Problem Solver...
  • Page 173: Paper Information

    EPSON Stylus Pro 3800 User’s Guide Paper Information Epson offers specially designed media for ink jet printers to meet most high-quality printing needs. See “Epson Special Media” on page 191 for more detailed information on the Epson special media. Paper settings...
  • Page 174: Contacting Customer Support

    Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
  • Page 175: Help For Users In Europe

    Check your Pan-European Warranty Document for information on how to contact EPSON Customer support. Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve problems.
  • Page 176: Help For Users In Singapore

    (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 177: Help For Users In Thailand

    EPSON Stylus Pro 3800 User’s Guide Help for Users in Thailand Contact for information, support, and services are: World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Hotline (Phone: (66)2-670-0333) Our Hotline team can help you with the following over the phone: ❏...
  • Page 178: Help For Users In Hong Kong

    EPSON Stylus Pro 3800 User’s Guide Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta...
  • Page 179: Help For Users In Malaysia

    EPSON Stylus Pro 3800 User’s Guide Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 180: Help For Users In India

    Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore: Phone: 30515000 Fax: 30515005/30515078 Epson India Regional Offices:...
  • Page 181: Help For Users In The Philippines

    Fax: 26407347 Toll Free Telephone Support To learn more about Epson products or to avail service support, please call 1600 440011. This is a toll-free number and can be accessed (9 A.M to 9 P.M) anywhere in the country. Help for Users in the Philippines...
  • Page 182: Chapter 7 Product Information

    EPSON Stylus Pro 3800 User’s Guide Chapter 7 Product Information Printer Specifications Printing Printing method On-demand ink jet Black: 180 nozzles × 3 Nozzle configuration (Photo Black or Matte Black, Light Black, Light Light Black) Color: 180 nozzles × 5...
  • Page 183: Printable Area

    EPSON Stylus Pro 3800 User’s Guide Printable area Cut sheets The minimum top margin is 3.0 mm (0.12”) Cut sheets The minimum left margin is 3.0 mm (0.12”) Cut sheets The minimum right margin is 3.0 mm (0.12”) Cut sheets The minimum bottom margin is 3.0 mm (0.12”)
  • Page 184: Electrical

    EPSON Stylus Pro 3800 User’s Guide Electrical 100-120 V Model 220-240 V Model Input voltage range 90 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz 49.5 to 60.5 Hz...
  • Page 185: Initialization

    EPSON Stylus Pro 3800 User’s Guide Initialization Hardware initialization at power on The printer mechanism is set to its initial state. The input data buffer and print buffer are cleared. The printer returns to the default condition last set. Software initialization when the The print buffer is cleared.
  • Page 186: Paper

    ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper before purchasing large quantities or printing large jobs.
  • Page 187: Ink Cartridges

    EPSON Stylus Pro 3800 User’s Guide Ink cartridges Colors Photo Black Matte Black Light Black Light Light Black Cyan Magenta Yellow Light Cyan Light Magenta Cartridge life 2 years from production date if unopened. Within 6 months after opening package.
  • Page 188: System Requirements

    EPSON Stylus Pro 3800 User’s Guide System Requirements To use your printer with Windows Your computer should meet the following system requirements: Minimum system Pentium 4.1.4 MHz or higher processor for Windows XP x64, XP, and 2000 256 MB RAM or more...
  • Page 189: Interface Specifications

    EPSON Stylus Pro 3800 User’s Guide Interface Specifications Your printer is equipped with a USB interface and an Ethernet interface. USB interface The printer’s built-in USB interface is based on the standards specified in the Universal Serial Bus Specifications Revision 2.0, the Universal Serial Bus Specification Revision 1.1, and the Universal Serial Bus Device Class Definition for Printing Devices Version 1.1.
  • Page 190: Chapter 8 Options And Consumable Products

    EPSON Stylus Pro 3800 User’s Guide Chapter 8 Options and Consumable Products Consumable Products The following consumable products are available for use with your printer. Maintenance cartridge The Maintenance cartridge absorbs discharged liquid. If it becomes full, you need to replace it.
  • Page 191: Epson Special Media

    ❏ The names of some special media vary by country. Use the product number to confirm the type of special media you need or have. ❏ For the latest information on media available in your area, contact Epson customer support web site. See “Contacting Customer Support” on page 174.
  • Page 192 EPSON Stylus Pro 3800 User’s Guide 4 × 6 in Premium Semigloss Photo Paper Super A3/B EPSON Proofing Paper Super A3/B Contract Proofing Semimatte (Commercial) Archival Matte Paper 3D CAD/GIS Enhanced Matte Paper Photo/Fine Art Super A3/B US C Photo Quality Ink Jet Paper...
  • Page 193: Safety Instructions

    EPSON Stylus Pro 3800 User’s Guide Safety Instructions Important Safety Instructions Read all of these instructions before using this product. Also be sure to follow all warnings and instructions marked on the printer. When choosing a place for this product ❏...
  • Page 194: When Using This Product

    EPSON Stylus Pro 3800 User’s Guide ❏ Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock. ❏ Do not use a damaged or frayed power cord. ❏ If you use an extension cord with this product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.
  • Page 195: When Handling The Ink Cartridges

    EPSON Stylus Pro 3800 User’s Guide When handling the ink cartridges ❏ Keep ink cartridges out of the reach of children and do not drink. ❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.
  • Page 196: When Transporting This Product

    EPSON Stylus Pro 3800 User’s Guide When transporting this product ❏ Before transporting the printer, make sure the print heads are in the home (far right) position. Warning, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury.
  • Page 197: Index

    EPSON Stylus Pro 3800 User’s Guide Index Maintenance Mode Media Type setting Advanced settings Mac OS X Windows Windows Menu mode head alignment Buttons menus network paper configuration printer setting Cleaning printer status printer setting procedure Color management usage ColorSync setting...
  • Page 198 EPSON Stylus Pro 3800 User’s Guide Print Quality setting Mac OS X Windows Problems, solving contacting Epson Progress Meter Replacing Ink cartridges Maintenance cartridge Service Specifications electrical interface Standards and Approvals Status Message Status Sheet Transport the printer Troubleshooting Utility Speed &...

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