Epson Stylus Pro 3800 Service Manual page 71

Epson Stylus Pro 3800/3800C/3850/3880/3885/3890
Message on LCD
INK CARTRIDGE The installed ink cartridge is not the EPSON genuine cartridge.
NON-GENUINE
CARTRIDGE!
QUALITY OF
NON-GENUINE
INK MAY VARY.
THIS MAY NOT
PERFORM AT OPTIMUM.
CONTINUE?
<YES NO>
INK CARTRIDGE
The ink cartridge is empty.
REPLACE INK CARTRIDGE
INK COVER OPEN
The Ink Cover is open.
CLOSE THE INK COVER
The Ink Cover Open sensor is broken.
COMMAND ERROR The printer received an invalid command.
CHECK DRIVER SETTINGS
PAPER SKEW Paper skew was detected when paper was fed from the rear or front manual
PRESS THE tray.
DOWN BUTTON
LOAD PAPER
CORRECTLY
PAPER ERROR
Unsupported media (such as a transparency) was fed, and the PW sensor
PRESS THE cannot detect the media.
DOWN BUTTON
LOAD PAPER
The PW sensor cannot detect the paper because the paper is similar in color to
CORRECTLY
the platen.
The PW sensor is broken.
TROUBLE SHOOTING
Description
Remedies for Error Messages
Remedy
After selecting "NO", replace the ink cartridge with a genuine one.
Replace the ink cartridge with a new one.
Close the Ink Cover.
Replace the Ink Cover Open sensor (LOCK, COVER, ASSY.).
See 4.3.6.1 LOCK, COVER, ASSY. on page 125.
Cancel the job and reset the printer by pressing the Cancel/Reset button for
more than three seconds.
Check if the correct printer driver has been installed on the PC. If not, install
the correct driver.
Press the Paper Feed/Down button to eject the paper.
Press the Paper Feed/Down button to eject the paper, and change it with a
correct one. Or, set the PAPER SIZE CHECK in the PRINTER SETUP menu
to OFF.
Press the Paper Feed/Down button to eject the paper, and change it with a
different colored one. Or, set the PAPER SIZE CHECK in the PRINTER
SETUP menu to OFF.
Replace the PW sensor (BOARD ASSY., DETECTOR, PW; B)
See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 194.
Revision C
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