Callback - NEC UX5000 Feature Handbook

Callback

Callback
When you call a busy extension, you can leave a Callback request for a return call. You do not have to
repeatedly call the busy extension back, hoping to find it idle. When you leave a Callback, the UX5000
handles your request as follows:
• When the busy extension becomes idle, the UX5000 rings you.
• After you answer the Callback ring, the UX5000 then rings the formerly busy extension. (If that
extension doesn't answer, the UX5000 cancels the Callback.)
• As soon as the other extension answers, the UX5000 sets up an Intercom call between you and
them.
If your terminal has Automatic Callback, you answer the Callback ring as soon as you lift the handset. If
your terminal doesn't have Automatic Callback, you must press the ringing line appearance key to answer
the Callback ring.
To place a Callback:
1. Call a busy extension.
2. 2 or FUNCTION (Callback).
3. Hang up.
4. Lift the handset when busy extension calls you back.
If you don't have Automatic Callback, you'll have to press the ringing Line Appearance key.
To cancel a Callback:
1. CALL1 + 8 7 0 .
OR
FUNCTION (Callback).
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