Reverse Voice Over
While you are busy on a handset call, Reverse Voice Over allows you to make a private Intercom call to an
idle co-worker. Just press your Reverse Voice Over function key to call your co-worker. Your initial caller
cannot hear your voice, but you can keep talking to your co-worker as long as you hold down your key.
Reverse Voice Over is great, for example, if you're busy on the terminal and you need an associate to get
you a file. While your caller is talking:
•
Press the Reverse Voice Over key.
•
Request the file.
•
Return to the call without the caller even knowing you were gone.
If you're not busy on the terminal, your Reverse Voice Over key works the same as a Hotline key. Just
press the key to call the assigned co-worker. The Reverse Voice Over key even shows you the status of
your co-worker:
When the key is.....
Off
On Steady
Fast Flash
Your co-worker's terminal is.....
Idle
Busy or has a call ringing
In Do Not Disturb
Reverse Voice Over
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