Call Redirect - NEC UX5000 Feature Handbook

Call Redirect

Call Redirect allows you to transfer a call to a pre-defined destination (such as an operator, voice mail, or
another extension) without answering the call. This can be useful if you are on a call and another rings in to
your extension. By pressing the Call Redirect key, the call is transferred, allowing you to continue with your
current call.
The following types of calls cannot be redirected with the feature:
• ACD
• Door Box
• Transferred
• Virtual Extension
• Department Group (all ring mode)
The pre-defined destination has to be an extension number or voice mail pilot number.
To redirect a ringing call:
1. With an incoming call ringing your extension, press
or pressing the CALL keys.
A confirmation tone is heard over the terminal's speaker.
After pressing the Call Redirect key, the call will not recall the extension.
FUNCTION
(Call Redirect) without lifting the hanset
Call Redirect
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