Converting from Pulse to Tone Dialing
If your company is in a Dial Pulse area, you may need to change the dialing mode of your terminal to tone
(DTMF) after you place your initial call. This allows you to use dial-up services like electronic banking or a
client's Voice Mail.
To change your dialing mode to DTMF:
1. Place outside call normally.
Your call dials out as Dial Pulse.
#
2.
.
The next digits you dial go out as DTMF.
Instead of dialing #, the UX5000 may automatically convert to DTMF 10 seconds after you dial
the last digit of your outside call.
Are You Behind a PBX?
Your communications server may be connected to a Private Branch Exchange (PBX) rather than to the
telephone company's lines. This means that when you get dial tone on an outside line, you are really get-
ting dial tone from the PBX. This may affect the way you place outside calls. For example:
•
After you press a line key, you may have to dial an additional access code (e.g., 9) before you can
dial your outside number.
•
The PBX may restrict you from placing certain types of calls.
•
If you use Automatic Route Selection, your communications server may automatically insert what-
ever codes the PBX requires. For example, when you dial 9 926 5400 for an outside call, your
UX5000 may send 9 9 926 5400 to the PBX.
•
You may be able to Transfer to and Conference with other systems connected to the same PBX.
Ask your Communication's Manager if you are behind a PBX.
Outside Calls, Placing
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