Transfer; Transferring Outside Calls - NEC UX5000 Feature Handbook

Transfer

Transfer
Transfer lets you quickly send the call you are on to a co-worker. You can Transfer both Intercom and out-
side calls. You can use the following types of Transfer:
• Screened Transfer - Announce the call to your co-worker before hanging up. Use Screened
Transfer when you're not sure your co-worker is in, or you think they might not want the call.
• Unscreened Transfer - Transfer the call and hang up without announcing it. This is the quickest
way to Transfer. Don't worry, the call will ring back to you if your co-worker doesn't pick it up.
• Extension (Department Group) Transfer - Send the call to a Department Group instead of a co-
worker's extension. Any idle extension within the group will get the call.
• Transfer Without Holding - A co-worker presses a busy line key and waits for you to be done with
the caller. They automatically get the call when you hang up. This is a fast way to Transfer if you
share an office and you know who's on the line.
• Meet Me Paging Transfer - Transfer a call to a Page zone rather than a co-worker's extension or
Department Group. Use Meet Me Paging Transfer when you're not sure of your co-worker's location.
If you want your transferred call to automatically come back to you when your co-worker hangs up, use
Serial Call (page 138).

Transferring Outside Calls

To Transfer a call to a co-worker's extension:
1. HOLD .
You hear Transfer dial tone.
2. Dial co-worker's extension number.
If the extension is busy or doesn't answer, you can dial another extension number or press the flash-
ing line key to return to the call. In addition, you may be able to hang up and have the call Camp-On.
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