Callback - NEC Aspire Manual

Callback

Aspire S
• Available.
Description
When an extension user calls a co-worker that doesn't answer, they can leave a Callback request for
a return call. The user does not have to repeatedly call the unanswered extension back, hoping to
Þnd it idle.
The system processes Callback requests as follows:
1.
2.
3.
4.
Callback Automatic Answer determines how an extension user answers the Callback ring. When
Callback Automatic Answer is enabled, a user answers the Callback ring when they lift the handset.
When Callback Automatic Answer is disabled, the user must press the ringing line appearance to
answer the Callback ring.
Product Description
Caller at extension A leaves a Callback at extension B.
Caller can place or answer additional calls in the mean time.
When extension B becomes idle, the system rings extension A. This is the Callback ring.
Once caller A answers the Callback ring, the system rings (formerly busy) extension B.
If caller A doesn't answer the Callback ring, the system cancels the Callback.
As soon as caller B answers, the system sets up an Intercom call between A and B.
Aspire M/L/XL
• Available.
Section 3: Features
3
79