Tandem Trunking - NEC UX5000 Feature Handbook

Tandem Trunking

Tandem Trunking

Tandem Trunking lets you set up a Conference with two or more outside callers and then drop out of the
call - leaving the callers talking in an Unsupervised Conference. Once you drop out you are not part of the
conversation. The Unsupervised Conference continues until either outside caller hangs up. Optionally, you
can rejoin the Conference and end it whenever you choose.
If you are a dispatcher for outside service people, for example, you can use Tandem Trunking to put two of
your service people in touch:
• Answer a call from one service person.
• Place a call to the second service person.
• Set up the line-to-line Conference.
• Drop out of the call.
There are two methods for setting up Tandem Trunking. Your Communications Manager can tell you which
method is available to you.
Method A
To make a line-to-line Conference:
1. Set up first outside call.
This can be a call you placed or answered.
CONF
2. Press .
3. Set up second outside call.
CON
4. Press F twice.
You now have a Conference between you and the two outside parties.
Repeat steps 2-4 to add more lines.
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