Removing Trunks And Extensions From Service; Reverse Voice Over - NEC DS1000 Product Description

Removing Trunks and Extensions From Service

The trunk or extension then appears busy to all callers. Following repair, the attendant or supervisor
can return the trunk to service.
The extension or trunk removed from service shows as busy on the appropriate key (e.g., line key or
Hotline key). The port activity LED on the DS2000 ATRU PCB indicates that the trunk is busy.
Feature Quick Steps
To remove or return an extension or trunk to service:
1.
2.
3.

Reverse Voice Over

initial caller cannot hear the Reverse Voice Over conversation. The private Intercom call continues
until the Reverse Voice Over caller releases the key. The initial handset call can be a trunk call or an
Intercom call. An extension can have Reverse Voice Over keys for more than one co-worker.
Reverse Voice Over could help a salesperson, for example, when placing a call to an important cli-
ent. The salesperson can talk with the client and give special instructions to an assistant — without
interrupting the initial call.
When the keyset is idle, the Reverse Voice Over key functions the same as a Hotline key. (You cannot,
however, use it to Transfer calls.) The key also shows at a glance the status of the associated extension:
DS1000/2000 Product Description
Temporarily remove
problem extensions and
trunks from service until
they can be repaired.
Press ICM and dial #40.
Dial the number of the extension or trunk you want to remove or return to service.
Dial 4 to return or Dial 6 to remove + Press
Privately call a co-worker
while you're busy on your
handset.
Reverse Voice Over Busy Lamp Indications
When the key is:
Off
On
Flashing fast
Section 3: Features
Availability: All versions.
Supervisors and attendants can remove problem trunks and exten-
sions from service. This helps ensure maximum system perfor-
mance. For example, the attendant can busy-out a noisy trunk or
problem extension until service personnel can repair the problem.
SPK to hang up.
Availability: All versions.
While on a handset call, Reverse Voice Over lets a busy keyset
user make a private Intercom call to an idle co-worker. The busy
user just presses and holds down a programmed Reverse Voice
Over key to make a private call to the assigned co-worker. The
The covered extension is:
Idle or not installed
Busy or ringing
In Do Not Disturb
Section 3: Features N 93
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