Index - Inter-Tel Axxess Administrator's Manual

Index

Symbols
"All Transient Displays" Station Flag 166
"DKTS Alternate Transient Display Timer" Station Flag And Timer
166
"Hot" Dialpad Buttons vs. "SPCL Key Required For Feature Code En-
try" Flag 116
"Send Alert Burst To Headset" Station Flag 89
"Transient Call Indication On Call Answer" Station Flag 166
8-Line Dual Circuits 93
8-Line IMX AIM Analog Phones On Dual Circuits 93
A
Absorbed Digits 155
Accept Key 81
Accepting a Name 283
Access to a Mailbox 294
Access to the Features 115
Account Codes 195
all calls following 197
forced 195
on outside calls 190
standard 195
ACD Agent IDs 140
ACD Agent IDs Automatic Connect Flag 143
ACD Agent Login/Logout 141
ACD Agent Wrap-Up Timer 143
ACD Call Distribution 139
ACD Hunt Groups 139
agent wrap-up 143
agents 141, 142
balanced count 139
call circulation 139
login/logout 141, 142
longest idle 139
using extension lists 140
wrap-up timer 143
ACD Hunt Groups Span Nodes 145
Add Parties to a Conference 211
Adjusting LCD Contrast 79
Administrator
feature codes 123, 324
freeze/unfreeze 44
network alarms 37
night mode 9
programming 14
setting time and date 10, 11
speed-dial programming 31
system alarms 37
system database programming 12, 14
Administrator Duties 8
Administrator Procedures 7
®
AXXESS ADMINISTRATOR'S GUIDE – January 2004
Administrator's Station 12
Agent Help 138, 216
Agent IDs 140
AgentSet 95
Alarm Messages 265
Alarm Priority 40
Alarm Queue 39
Alarms
clearing 39
major 38
minor 38
network 37, 39
system 37
All Messages, Priority Only, and Each New Message Flags 292
All Transient Displays Station Flag 166
Allow Green LEDs 88
Allowed Answer 151
day/night 162
feature code 151
All-Ring Hunt Group 131
Alphanumeric Mode 13, 32
Alternate Hold Timer 198
Alternate Keymap 80, 169
Alternate Menu Displays 78
Alternate Message Source 132, 186
Alternate Transient Display Timer 166
Analog Keyset Card (AKSC) 93
Analog Keyset Card (AKSC)/Executone Keyset Card (EKSC) 74
Analog Phones
display 79
Off-hook Voice Announce 187
speakerphones 77
volume control 89
ANI 2, 148, 149
ANI in SMDR 262
Announce Only Calls 207
Announced Transfer 206, 277, 301
Announcement and Overflow Stations 134
Answer Feature Code 151
Answer Supervision 24
Answering Messages 184
ARS-Only Class Of Service 156
Assign Stations to Attendants 14
Assigning the Modem to a DSS/BLF Button 41
Associate Phone
lamp rates 87
Attendant Console 94
Attendant Recall 129
Attendant Stations 128
Attendants 128
DSS/BLF units 128
forwarding to 227
hunt groups as 128
primary 128, 129
programming 14
recall 129
serving other attendants 129
transfer timer 129
AudioCodes MP-100 160
Audiotex Recordings 48, 274, 277
Index
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