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INSTALLATION AND OPERATION MANUAL Safety tested according to ULC S627, UL1482 and ASTM E1509 by Intertek Testing Services EUROSTAR and according to Oregon Administrative Rules for Mobile Homes 814-23-900 through 814-23-909 www.enerzone-intl.com Stove Builder International Inc. 250, rue de Copenhague,...
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THANK YOU FOR CHOOSING THIS ENERZONE PELLET STOVE As one of North America’s largest and most respected pellet stove, wood stove and fireplace manufacturers, Stove Builder International takes pride in the quality and performance of all its products. We want to help you get maximum satisfaction as you use this product.
Selecting the Language ..........................29 6.1.4 Viewing Statistics ............................. 29 Changing Temperature Unit (⁰F or ⁰C) ....................29 6.1.5 6.1.6 Adjusting the Combustion Level (Heat Output) ..................30 6.1.7 Convection Fan Speed Reduction (Optional) ................... 31 Eurostar Installation and Operation Manual...
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APPENDIX B: LCD SLIDING BRACKET MOUNTING ..................63 APPENDIX C: FLAME CARACTERISTICS ......................65 APPENDIX D: INSTALLING A THERMOSTAT ..................... 67 APPENDIX E: MOBILE HOME INSTALLATION ....................69 APPENDIX F: COMBUSTION AIR SUPPLY ......................70 ENERZONE LIMITED LIFETIME WARRANTY ....................72 Eurostar Installation and Operation Manual...
Reduces our dependence on fossil fuels • Pellets are a renewable fuel • Wood pellets are made of 100% residual matter (saw dust). This creates added-value from waste that would otherwise end up in a landfill. Eurostar Installation and Operation Manual...
* Burn time and heating capacity may vary subject to location in home, chimney draft, chimney diameter, locality, heat loss factors, climate, fuels and other variables. ** This can vary depending on pellet size, length, and diameter. Eurostar Installation and Operation Manual...
CONNECT THIS STOVE ONLY TO A LISTED PELLET VENT FOR USE WITH SOLID FUEL OR TO A LINED CHIMNEY CONFORMING TO NATIONAL AND LOCAL BUILDING CODES. • DO NOT CONNECT THIS STOVE TO ANY OTHER EXISTING VENTING SYSTEM SERVING ANOTHER APPLIANCE. Eurostar Installation and Operation Manual...
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ANSI NFPA 211 (USA). • STOVE BUILDER INTERNATIONAL INC. (SBI) GRANTS NO WARRANTY, IMPLIED OR STATED, FOR THE POOR INSTALLATION OR LACK OF MAINTENANCE OF YOUR STOVE AND ASSUMES NO RESPONSIBILITY OF ANY CONSEQUENTIAL DAMAGES. Eurostar Installation and Operation Manual...
4 screws. Note: It is not necessary to remove the glass or any other component to install the overlay. • Make sure the fresh air intake back draft shutter works freely. Eurostar Installation and Operation Manual...
60″ (1 525 mm) Note: We recommend leaving 24″ on each side of the stove and 12″ at the back of the stove in order to facilitate access for maintenance. * From the fresh air intake Eurostar Installation and Operation Manual...
Telco wire provided. You could also want to install the LCD sliding support on the left side of the stove (see Appendix B: LCD Sliding Bracket Mounting). 3.5 Ceiling Clearances For ceiling clearances refer to the table in Section 3.2 Minimum Clearances to Combustibles. Eurostar Installation and Operation Manual...
*Any type of tile will require a continuous non combustible sheet beneath to prevent the possibility of embers falling through to the combustible floor if cracks or separation should occur in the finished surface, this would include floor protection for built-in raised hearths. Check local codes for approved alternatives. Eurostar Installation and Operation Manual...
NOTE: Never exceed 30 feet of EVL. NOTE: If the stove is located at an altitude of 3,000 feet or more, it is recommended to use a 4'' venting system inner diameter if the ELV is 7 feet or more. Eurostar Installation and Operation Manual...
4.4 Termination Location Termination should not be located so that hot exhaust gases can be a hazard. They can reach temperatures of 500 ºF and cause serious burns. CAUTION: TERMINATION COLLAR (SPARK ARRESTER) IS MANDATORY. Eurostar Installation and Operation Manual...
Clearance to a mechanical air supply inlet Clearance above paved side-walk or a paved driveway located on 84’’ (213 cm) public property 39’’ (100 cm) Clearance to property boundary A vent shall not terminate underneath a veranda, porch, or deck Eurostar Installation and Operation Manual...
DO NOT INSTALL A FLUE DAMPER IN THE VENTING SYSTEM OF THIS STOVE. • INSTALL VENTING SYSTEM CLEARANCES SPECIFIED VENT MANUFACTURER. • THE USE OF A SPARK ARRESTER AT THE END OF THE TERMINATION IS MANDATORY. Eurostar Installation and Operation Manual...
CASES, AT LEAST 3 FEET OF VERTICAL RISE IS NEEDED. WARNING: TERMINATION SHOULD NOT BE LOCATED SO THAT HOT EXHAUST GASES CAN BE A HAZARD. EXHAUST GASES CAN REACH TEMPERATURES OF 500ºF AND CAUSE SERIOUS BURNS. SEE SECTION 4.4.1 PERMITTED TERMINATION LOCATION Eurostar Installation and Operation Manual...
Slide storm collar down until it sits on the flashing. 7. Seal and install vertical roof vent. If required, seal and install a storm collar. Eurostar Installation and Operation Manual...
WARNING: IN THE U.S., THE USE OF A STAINLESS STEEL LINER IS MANDATORY. IN CANADA, IT IS NOT MANDATORY BUT IS STRONGLY RECOMMENDED. NOTE: VENTING DIRECTLY IN AN OVERSIZED CHIMNEY AND OMIT THE USE OF A STAINLESS STEEL LINER CAN AFFECT CHIMNEY DRAFT AND DECREASE STOVE PERFORMANCES. Eurostar Installation and Operation Manual...
NOTE: YOU WILL NEED A PIPE LENGTH EQUAL TO THE CHIMNEY HEIGHT FROM THE HEARTH. IF OUTSIDE COMBUSTION AIR IS TO BE USED, YOU WILL NEED A PIPE LENGTH EQUAL TO THE CHIMNEY HEIGHT PLUS 18 INCHES. Eurostar Installation and Operation Manual...
10. If desired, install a trim collar and use an additional horizontal vent pipe length, if required, to connect the stove to the chimney. Eurostar Installation and Operation Manual...
IT IS ALWAYS RECOMMENDED TO INSTALL SMOKE DETECTORS AND FIRE EXTINGUISHER IN A CONVENIENT LOCATION. • THE VIEWING DOOR MUST BE CLOSED AND LATCHED DURING OPERATION. ASH DRAWER ACCESS PANEL MUST ALSO BE CLOSED DURING OPERATION. Eurostar Installation and Operation Manual...
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OCCUR, CHECK THE STOVE FOR SMOKE SPILLAGE. OPENING A WINDOW WILL PREVENT NEGATIVE PRESSURE AND SMOKE SPILLAGE IN THE ROOM. • DO NOT UNPLUG THE STOVE IF YOU SUSPECT IT IS MALFUNCTIONING. TURN IT OFF, MONITOR IT AND CALL YOUR DEALER IF NECESSARY. Eurostar Installation and Operation Manual...
The manufacturer cannot be responsible for additional heating costs associated with the use of an alternative heat source in case of stove failure or power outage. Eurostar Installation and Operation Manual...
Using dry pellets will increase the performance of your stove. You may want to have a bag or two in the same room as your stove for refueling but make sure to respect the minimum clearances to combustible materials and the space required for refilling and ash removal. Eurostar Installation and Operation Manual...
The Main Status Page will then display different icons layout depending if manual or thermostat mode is selected 135ºF 57ºC Manual Mode Main Status Page Thermostat Mode Main Status Page Eurostar Installation and Operation Manual...
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“Always Off”. Indicates that unusual cycle has been detected. When this occurs, the envelope icon will be displayed in replacement of the convection fan icon. Press on the envelope to read the warning message. Eurostar Installation and Operation Manual...
6.1.5 Changing Temperature Unit (⁰F or ⁰C) From the main status page, choose the letter icon . Select “SETUP” and then “⁰F / ⁰C”. Select icon F or C in order to display temperatures in the desired unit Eurostar Installation and Operation Manual...
The “PILOT SETTINGS ADJUSTEMENT” will allow you to modify default settings by +/- 5% for auger motor 1 and +/- 10% for exhaust fan, but will only apply during pilot cycle: To restore default setting, select “DEFAULT”. Refer to following section for settings adjustments explanation. Eurostar Installation and Operation Manual...
Fan with red arrows icon will display on the Main Status Page as you “SAVE & EXIT”. Fan speed reduction will be more noticeable on higher combustion level settings. To deactivate the fan speed reduction, select “OFF” from this page. Eurostar Installation and Operation Manual...
At this time the combustion level will switch into the selected pilot mode until its cycle is completed. When thermostat calls for heat, the icon will change for the one with waves and combustion level will use the last setting. Eurostar Installation and Operation Manual...
6.1.9.3 Always ON The pilot cycle begins when temperature set on the thermostat is reached. When the “ALWAYS ON” pilot cycle is selected, the stove stay on pilot mode until the thermostat calls for heat. Eurostar Installation and Operation Manual...
Use this option to empty the auger at the end of the season. When selected, the auger will turn for two minutes. 6.1.10.3 Add Pellets Use this option to manually feed more pellet in the burn pot. When selected, the auger will turn for 20 seconds. Eurostar Installation and Operation Manual...
LCD screen. To restart the stove, close the lid, press the “RESET” button, and then press the “ON/OFF” icon on the Main Status Page. NOTE: Keep hopper lid closed at all times except when refilling. Do not overfill the hopper. Eurostar Installation and Operation Manual...
IF ANY EXTERNAL PART OF THE STOVE BEGINS TO GLOW, YOU ARE OVERHEATING. IMMEDIATELY TURN YOUR STOVE OFF. DO NOT UNPLUG IT AND DO NOT OPEN THE DOOR. UNPLUGING THE STOVE WILL DISABLE ALL THE SAFETY FEATURES ON THE STOVE. Eurostar Installation and Operation Manual...
SURFACE, WELL AWAY FROM ALL COMBUSTIBLE MATERIALS, PENDING FINAL DISPOSAL. IF THE ASHES ARE DISPOSED OF BY BURIAL IN SOIL OR OTHERWISE LOCALLY DISPERSED, THEY SHOULD BE RETAINED IN THE CLOSED CONTAINER UNTIL ALL CINDERS HAVE BEEN THOROUGHLY COOLED. Eurostar Installation and Operation Manual...
Vacuum heat exchanger tubes. Remove the panels in the order shown on the pictures below. 8.1.3 Cleaning the Burn Pot Burn pot must stay clean and holes should not be obstructed by combustion residues (ashes, clinkers). Eurostar Installation and Operation Manual...
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3. If necessary, clean the air intake channel. To reach the air intake channel clean out trap, open the ash drawer access door and remove the ash drawer. Unscrew the wing nut to open the clean out trap. Vacuum the combustion residues. Eurostar Installation and Operation Manual...
2. Vacuum around the ash drawer and at the bottom of the combustion chamber. WARNING: ASH PAN MUST BE IN PLACE AND THE ASH PAN ACCESS DOOR MUST BE KEPT CLOSED WHEN THE STOVE IS IN USE. Eurostar Installation and Operation Manual...
WARNING: ALWAYS WEAR SUITABLE GLOVES WHILE HANDLING BROKEN GLASS. WARNING: REPLACEMENT GLASS SHOULD ONLY BE PURCHASED FROM AN AUTHORIZED DEALER (SEE “REPLACEMENT PARTS’’ SECTION). TEMPERED GLASS OR ORDINARY GLASS WILL NOT WITHSTAND THE HIGH TEMPERATURES OF THE STOVE. Eurostar Installation and Operation Manual...
(Refer to decorative panel instruction sheet). Remove the two clean out trap. To remove the clean out traps, you will need to unlock them first. Using a Philips or Robertson screwdriver, push and turn the screw counter-clockwise and pull on the trap. Eurostar Installation and Operation Manual...
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Clean and vacuum any dirt or ash build-up in the exhaust channels and exhaust blower housing being careful not to damage the blower’s blades. Use the scraper provided with the stove to clean heat exchanger outlet. Make sure the gaskets are still in good condition, replace them if needed. Eurostar Installation and Operation Manual...
Convection blower (will send hot air into the room) o Exhaust blower (will extract combustion gas out of the stove) o Auger motor 1 (located under the hopper) o Auger motor 2 (will feed the fire with pellets) Eurostar Installation and Operation Manual...
This is abnormal state. 9.2 Testing Components If you suspect an electrical component to be defective, you can test it from the “TROUBLESHOOT” page. From the Main Status Page, Press the “LETTER” icon and choose “TROUBLESHOOT” Eurostar Installation and Operation Manual...
NOTE: IF YOU NEED TO CONTACT YOUR DEALER OR TECHNICAL SUPPORT, MAKE SURE TO HAVE THE MODEL OF YOUR STOVE AND THE SERIAL NUMBER ON HAND. (THEY CAN BE FOUND ON THE CERTIFICATION LABEL INSIDE THE HOPPER LID). Eurostar Installation and Operation Manual...
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If the pressure switch square switch from the right column to the left column, it means the pressure switch works. If not, the pressure switch is defective and needs to be replaced. Eurostar Installation and Operation Manual...
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Depending on many factors (ambient temperature, pellet quality, etc) the heat produced by the stove may not be sufficient to keep the exhaust temperature high enough. To resolve the situation increase feed rate (see Section 6.1.6 Adjusting the Combustion Level (Heat Output)). Eurostar Installation and Operation Manual...
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Go to the troubleshooting page (see Section 9.2 Testing Components) and follow instructions for component check. Test the ignitor to see if it glows. It should take no longer than two minutes. Eurostar Installation and Operation Manual...
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Inadequate fuel is used. Remove the burn pot, make sure that all openings are clear and check that no ash has filled the tube around the igniter. Refer to the maintenance section. Also, make sure that recommended fuel is used (see Section 5.2.1 Proper Fuel). Eurostar Installation and Operation Manual...
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If it is, the hopper switch may be defective. Go to the troubleshooting page (see Section 9.2 Testing Components) and check the functionality of the switch. Replace if necessary. POWER LOSS POWER WAS INTERRUPTED WHILE BURNING RESET Eurostar Installation and Operation Manual...
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TELCO wire is defective of not connected properly. Convection blower, combustion blower, exhaust blower and burn pot auger will start but the stove will beep continuously and the LCD touch screen will remain black. Check connection and change wire, if necessary. Eurostar Installation and Operation Manual...
WARNING: UNPLUG THE STOVE BEFORE CHANGING THE FUSES. All fuses are located inside the housing of the electronic board; the housing is on the back of your stove. Unplug your stove and turn the four spring clip to open the housing. Eurostar Installation and Operation Manual...
As you can see, the vent termination is clearly outside the allowed configuration zone on the chart because the venting system proposed does not have at least one foot of vertical rise for each foot of horizontal run. Eurostar Installation and Operation Manual...
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WARNING: To reduce the risk of smoke spillage there should always be at least one foot of vertical rise for each foot of horizontal run. In all cases, at least 3 feet of vertical rise is needed. Eurostar Installation and Operation Manual...
180° and reassemble the rail to the mounting bracket using the screws previously removed. Step 2 Remove the screws (C) located on the top edge of the back of the stove. Secure the mounting bracket (B) in place with the same screws. Eurostar Installation and Operation Manual...
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Take the Telco black wire (D) which is located on the rear bottom panel and plug it into the back of the LCD touch screen interface receptacle. Step 4 Finally, secure the LCD touch screen housing (F) on the rail (E). Eurostar Installation and Operation Manual...
Depending on the quality of the pellets, there are usually more embers or sparks exiting the flame and burn pot. To rectify this condition, reduce combustion air flow to obtain a flame pattern as in the image above. Eurostar Installation and Operation Manual...
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To rectify this condition, make sure the stove and the vent system is clean, the pellet being used is dry and increase combustion air flow if necessary. Eurostar Installation and Operation Manual...
Loosen the two middle screws and insert the wires in the terminals. Tighten the two screws. Then, open the thermostat and connect the wires as per manufacturer’s instructions. Eurostar Installation and Operation Manual...
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QUICK CONNECT TERMINALS To do so, open the right hand side decorative panels and disconnect the two (2) harness wires attached to the rear of the terminal block and connect them to the receiver wires. Eurostar Installation and Operation Manual...
When installed in a mobile home, the stove must be anchored to the floor with two screws. Use the two holes located for this purpose on each side of the pedestal, as shown on the following image. Eurostar Installation and Operation Manual...
A: FRESH AIR INTAKE B: EXHAUST A rodent guard (minimum ¼” wire mesh) must be used at the termination. All connections must be secured and airtight by either using the appropriately sized hose clamp and/or UL-181-AP foil tape. Eurostar Installation and Operation Manual...
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The stove can also affect other ventilation appliances, causing the same effect to them. Using a fresh air intake will prevent negative pressure. Eurostar Installation and Operation Manual...
1 year panels, and ceramic fibre blankets. *Pictures required Shall your unit or a components be defective, contact immediately your ENERZONE dealer. Prior to your call make sure you have the following information necessary to your warranty claim treatment: •...