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EUROSTAR
CONTACT
LOCAL
INSTALLATION INSPECTION REQUIREMENTS IN YOUR AREA.
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET
FUEL-BURNING ROOM HEATER. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD
RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.
READ AND KEEP THIS MANUAL FOR REFERENCE
PROFESSIONNAL INSTALLATION IS HIGHLY RECOMMENDED
This manual is available for free download on the manufacturer's web site. It is a
copyrighted document. Re-sale is strictly prohibited. The manufacturer may update this
manual from time to time and cannot be responsible for problems, injuries, or damages
arising out of the use of information contained in any manual obtained from unauthorized
sources.
Printed in Canada
BUILDING
OR
FIRE
INSTALLATION
AND OPERATION
MANUAL
Safety tested according to ULC S627, UL1482
and ASTM E1509 by Intertek Testing Services
and according to Oregon Administrative
Rules for Mobile Homes 814-23-900
through 814-23-909
www.enerzone-intl.com
Stove Builder International Inc.
250, rue de Copenhague,
St-Augustin-de-Desmaures
(Quebec) Canada G3A 2H3
Tel: (418) 878-3040
OFFICIALS
ABOUT
Fax: (418) 878-3001
RESTRICTIONS
AND
45546A
03-12-2013

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Summary of Contents for Enerzone EUROSTAR

  • Page 1 INSTALLATION AND OPERATION MANUAL Safety tested according to ULC S627, UL1482 and ASTM E1509 by Intertek Testing Services EUROSTAR and according to Oregon Administrative Rules for Mobile Homes 814-23-900 through 814-23-909 www.enerzone-intl.com Stove Builder International Inc. 250, rue de Copenhague,...
  • Page 2 THANK YOU FOR CHOOSING THIS ENERZONE PELLET STOVE As one of North America’s largest and most respected pellet stove, wood stove and fireplace manufacturers, Stove Builder International takes pride in the quality and performance of all its products. We want to help you get maximum satisfaction as you use this product.
  • Page 3: Table Of Contents

    Selecting the Language ..........................29 6.1.4 Viewing Statistics ............................. 29 Changing Temperature Unit (⁰F or ⁰C) ....................29 6.1.5 6.1.6 Adjusting the Combustion Level (Heat Output) ..................30 6.1.7 Convection Fan Speed Reduction (Optional) ................... 31 Eurostar Installation and Operation Manual...
  • Page 4 APPENDIX B: LCD SLIDING BRACKET MOUNTING ..................63 APPENDIX C: FLAME CARACTERISTICS ......................65 APPENDIX D: INSTALLING A THERMOSTAT ..................... 67 APPENDIX E: MOBILE HOME INSTALLATION ....................69 APPENDIX F: COMBUSTION AIR SUPPLY ......................70 ENERZONE LIMITED LIFETIME WARRANTY ....................72 Eurostar Installation and Operation Manual...
  • Page 5: Introduction

    Reduces our dependence on fossil fuels • Pellets are a renewable fuel • Wood pellets are made of 100% residual matter (saw dust). This creates added-value from waste that would otherwise end up in a landfill. Eurostar Installation and Operation Manual...
  • Page 6: Eurostar Specifications

    * Burn time and heating capacity may vary subject to location in home, chimney draft, chimney diameter, locality, heat loss factors, climate, fuels and other variables. ** This can vary depending on pellet size, length, and diameter. Eurostar Installation and Operation Manual...
  • Page 7: Overall Exterior Dimensions

    1.3 Overall Exterior Dimensions A: FRESH AIR INTAKE B: EXHAUST Eurostar Installation and Operation Manual...
  • Page 8: Part A - Installation

    CONNECT THIS STOVE ONLY TO A LISTED PELLET VENT FOR USE WITH SOLID FUEL OR TO A LINED CHIMNEY CONFORMING TO NATIONAL AND LOCAL BUILDING CODES. • DO NOT CONNECT THIS STOVE TO ANY OTHER EXISTING VENTING SYSTEM SERVING ANOTHER APPLIANCE. Eurostar Installation and Operation Manual...
  • Page 9 ANSI NFPA 211 (USA). • STOVE BUILDER INTERNATIONAL INC. (SBI) GRANTS NO WARRANTY, IMPLIED OR STATED, FOR THE POOR INSTALLATION OR LACK OF MAINTENANCE OF YOUR STOVE AND ASSUMES NO RESPONSIBILITY OF ANY CONSEQUENTIAL DAMAGES. Eurostar Installation and Operation Manual...
  • Page 10: Regulations Covering Pellet Stove Installation

    4 screws. Note: It is not necessary to remove the glass or any other component to install the overlay. • Make sure the fresh air intake back draft shutter works freely. Eurostar Installation and Operation Manual...
  • Page 11: Clearances To Combustible Material

    60″ (1 525 mm) Note: We recommend leaving 24″ on each side of the stove and 12″ at the back of the stove in order to facilitate access for maintenance. * From the fresh air intake Eurostar Installation and Operation Manual...
  • Page 12: Back Wall Installation

    Telco wire provided. You could also want to install the LCD sliding support on the left side of the stove (see Appendix B: LCD Sliding Bracket Mounting). 3.5 Ceiling Clearances For ceiling clearances refer to the table in Section 3.2 Minimum Clearances to Combustibles. Eurostar Installation and Operation Manual...
  • Page 13: Floor Protection

    *Any type of tile will require a continuous non combustible sheet beneath to prevent the possibility of embers falling through to the combustible floor if cracks or separation should occur in the finished surface, this would include floor protection for built-in raised hearths. Check local codes for approved alternatives. Eurostar Installation and Operation Manual...
  • Page 14: Venting System

    NOTE: Never exceed 30 feet of EVL. NOTE: If the stove is located at an altitude of 3,000 feet or more, it is recommended to use a 4'' venting system inner diameter if the ELV is 7 feet or more. Eurostar Installation and Operation Manual...
  • Page 15: Termination Location

    4.4 Termination Location Termination should not be located so that hot exhaust gases can be a hazard. They can reach temperatures of 500 ºF and cause serious burns. CAUTION: TERMINATION COLLAR (SPARK ARRESTER) IS MANDATORY. Eurostar Installation and Operation Manual...
  • Page 16: Permitted Termination Location

    Clearance to a mechanical air supply inlet Clearance above paved side-walk or a paved driveway located on 84’’ (213 cm) public property 39’’ (100 cm) Clearance to property boundary A vent shall not terminate underneath a veranda, porch, or deck Eurostar Installation and Operation Manual...
  • Page 17: Installation Configurations

    DO NOT INSTALL A FLUE DAMPER IN THE VENTING SYSTEM OF THIS STOVE. • INSTALL VENTING SYSTEM CLEARANCES SPECIFIED VENT MANUFACTURER. • THE USE OF A SPARK ARRESTER AT THE END OF THE TERMINATION IS MANDATORY. Eurostar Installation and Operation Manual...
  • Page 18: Through Wall Installation (Main Floor Or Basement)

    CASES, AT LEAST 3 FEET OF VERTICAL RISE IS NEEDED. WARNING: TERMINATION SHOULD NOT BE LOCATED SO THAT HOT EXHAUST GASES CAN BE A HAZARD. EXHAUST GASES CAN REACH TEMPERATURES OF 500ºF AND CAUSE SERIOUS BURNS. SEE SECTION 4.4.1 PERMITTED TERMINATION LOCATION Eurostar Installation and Operation Manual...
  • Page 19: Through Roof Installation

    Slide storm collar down until it sits on the flashing. 7. Seal and install vertical roof vent. If required, seal and install a storm collar. Eurostar Installation and Operation Manual...
  • Page 20: Through A Prefabricated Chimney

    WARNING: IN THE U.S., THE USE OF A STAINLESS STEEL LINER IS MANDATORY. IN CANADA, IT IS NOT MANDATORY BUT IS STRONGLY RECOMMENDED. NOTE: VENTING DIRECTLY IN AN OVERSIZED CHIMNEY AND OMIT THE USE OF A STAINLESS STEEL LINER CAN AFFECT CHIMNEY DRAFT AND DECREASE STOVE PERFORMANCES. Eurostar Installation and Operation Manual...
  • Page 21: Through An Existing Masonery Fireplace

    NOTE: YOU WILL NEED A PIPE LENGTH EQUAL TO THE CHIMNEY HEIGHT FROM THE HEARTH. IF OUTSIDE COMBUSTION AIR IS TO BE USED, YOU WILL NEED A PIPE LENGTH EQUAL TO THE CHIMNEY HEIGHT PLUS 18 INCHES. Eurostar Installation and Operation Manual...
  • Page 22: Through An Existing Masonery Chimney

    10. If desired, install a trim collar and use an additional horizontal vent pipe length, if required, to connect the stove to the chimney. Eurostar Installation and Operation Manual...
  • Page 23: Part B - Operation

    IT IS ALWAYS RECOMMENDED TO INSTALL SMOKE DETECTORS AND FIRE EXTINGUISHER IN A CONVENIENT LOCATION. • THE VIEWING DOOR MUST BE CLOSED AND LATCHED DURING OPERATION. ASH DRAWER ACCESS PANEL MUST ALSO BE CLOSED DURING OPERATION. Eurostar Installation and Operation Manual...
  • Page 24 OCCUR, CHECK THE STOVE FOR SMOKE SPILLAGE. OPENING A WINDOW WILL PREVENT NEGATIVE PRESSURE AND SMOKE SPILLAGE IN THE ROOM. • DO NOT UNPLUG THE STOVE IF YOU SUSPECT IT IS MALFUNCTIONING. TURN IT OFF, MONITOR IT AND CALL YOUR DEALER IF NECESSARY. Eurostar Installation and Operation Manual...
  • Page 25: Zone Heating And How To Make It Work For You

    The manufacturer cannot be responsible for additional heating costs associated with the use of an alternative heat source in case of stove failure or power outage. Eurostar Installation and Operation Manual...
  • Page 26: Combustible

    Using dry pellets will increase the performance of your stove. You may want to have a bag or two in the same room as your stove for refueling but make sure to respect the minimum clearances to combustible materials and the space required for refilling and ash removal. Eurostar Installation and Operation Manual...
  • Page 27: Stove Controls

    The Main Status Page will then display different icons layout depending if manual or thermostat mode is selected 135ºF 57ºC Manual Mode Main Status Page Thermostat Mode Main Status Page Eurostar Installation and Operation Manual...
  • Page 28 “Always Off”. Indicates that unusual cycle has been detected. When this occurs, the envelope icon will be displayed in replacement of the convection fan icon. Press on the envelope to read the warning message. Eurostar Installation and Operation Manual...
  • Page 29: Configuration And Operation Diagram

    6.1.5 Changing Temperature Unit (⁰F or ⁰C) From the main status page, choose the letter icon . Select “SETUP” and then “⁰F / ⁰C”. Select icon F or C in order to display temperatures in the desired unit Eurostar Installation and Operation Manual...
  • Page 30: Adjusting The Combustion Level (Heat Output)

    The “PILOT SETTINGS ADJUSTEMENT” will allow you to modify default settings by +/- 5% for auger motor 1 and +/- 10% for exhaust fan, but will only apply during pilot cycle: To restore default setting, select “DEFAULT”. Refer to following section for settings adjustments explanation. Eurostar Installation and Operation Manual...
  • Page 31: Convection Fan Speed Reduction (Optional)

    Fan with red arrows icon will display on the Main Status Page as you “SAVE & EXIT”. Fan speed reduction will be more noticeable on higher combustion level settings. To deactivate the fan speed reduction, select “OFF” from this page. Eurostar Installation and Operation Manual...
  • Page 32: Selecting Manual Or Thermostat Mode

    At this time the combustion level will switch into the selected pilot mode until its cycle is completed. When thermostat calls for heat, the icon will change for the one with waves and combustion level will use the last setting. Eurostar Installation and Operation Manual...
  • Page 33: Selecting The Pilot Cycle

    6.1.9.3 Always ON The pilot cycle begins when temperature set on the thermostat is reached. When the “ALWAYS ON” pilot cycle is selected, the stove stay on pilot mode until the thermostat calls for heat. Eurostar Installation and Operation Manual...
  • Page 34: Filling Or Purging Auger Housing

    Use this option to empty the auger at the end of the season. When selected, the auger will turn for two minutes. 6.1.10.3 Add Pellets Use this option to manually feed more pellet in the burn pot. When selected, the auger will turn for 20 seconds. Eurostar Installation and Operation Manual...
  • Page 35: Stove Operation

    LCD screen. To restart the stove, close the lid, press the “RESET” button, and then press the “ON/OFF” icon on the Main Status Page. NOTE: Keep hopper lid closed at all times except when refilling. Do not overfill the hopper. Eurostar Installation and Operation Manual...
  • Page 36: Shutting Down Procedure

    IF ANY EXTERNAL PART OF THE STOVE BEGINS TO GLOW, YOU ARE OVERHEATING. IMMEDIATELY TURN YOUR STOVE OFF. DO NOT UNPLUG IT AND DO NOT OPEN THE DOOR. UNPLUGING THE STOVE WILL DISABLE ALL THE SAFETY FEATURES ON THE STOVE. Eurostar Installation and Operation Manual...
  • Page 37: Maintenance

    SURFACE, WELL AWAY FROM ALL COMBUSTIBLE MATERIALS, PENDING FINAL DISPOSAL. IF THE ASHES ARE DISPOSED OF BY BURIAL IN SOIL OR OTHERWISE LOCALLY DISPERSED, THEY SHOULD BE RETAINED IN THE CLOSED CONTAINER UNTIL ALL CINDERS HAVE BEEN THOROUGHLY COOLED. Eurostar Installation and Operation Manual...
  • Page 38: Cleaning The Baffle, The Heat Exchangers And The Combustion Chamber

    Vacuum heat exchanger tubes. Remove the panels in the order shown on the pictures below. 8.1.3 Cleaning the Burn Pot Burn pot must stay clean and holes should not be obstructed by combustion residues (ashes, clinkers). Eurostar Installation and Operation Manual...
  • Page 39 3. If necessary, clean the air intake channel. To reach the air intake channel clean out trap, open the ash drawer access door and remove the ash drawer. Unscrew the wing nut to open the clean out trap. Vacuum the combustion residues. Eurostar Installation and Operation Manual...
  • Page 40: Ash Removal

    2. Vacuum around the ash drawer and at the bottom of the combustion chamber. WARNING: ASH PAN MUST BE IN PLACE AND THE ASH PAN ACCESS DOOR MUST BE KEPT CLOSED WHEN THE STOVE IS IN USE. Eurostar Installation and Operation Manual...
  • Page 41: Cleaning The Air Wash System

    WARNING: ALWAYS WEAR SUITABLE GLOVES WHILE HANDLING BROKEN GLASS. WARNING: REPLACEMENT GLASS SHOULD ONLY BE PURCHASED FROM AN AUTHORIZED DEALER (SEE “REPLACEMENT PARTS’’ SECTION). TEMPERED GLASS OR ORDINARY GLASS WILL NOT WITHSTAND THE HIGH TEMPERATURES OF THE STOVE. Eurostar Installation and Operation Manual...
  • Page 42: Door Gasket Maintenance

    (Refer to decorative panel instruction sheet). Remove the two clean out trap. To remove the clean out traps, you will need to unlock them first. Using a Philips or Robertson screwdriver, push and turn the screw counter-clockwise and pull on the trap. Eurostar Installation and Operation Manual...
  • Page 43 Clean and vacuum any dirt or ash build-up in the exhaust channels and exhaust blower housing being careful not to damage the blower’s blades. Use the scraper provided with the stove to clean heat exchanger outlet. Make sure the gaskets are still in good condition, replace them if needed. Eurostar Installation and Operation Manual...
  • Page 44: Venting System Maintenance

    The venting system must be inspected at least twice a year to determine if cleaning is necessary. Eurostar Installation and Operation Manual...
  • Page 45: Troubleshooting

    Convection blower (will send hot air into the room) o Exhaust blower (will extract combustion gas out of the stove) o Auger motor 1 (located under the hopper) o Auger motor 2 (will feed the fire with pellets) Eurostar Installation and Operation Manual...
  • Page 46: Testing Components

    This is abnormal state. 9.2 Testing Components If you suspect an electrical component to be defective, you can test it from the “TROUBLESHOOT” page. From the Main Status Page, Press the “LETTER” icon and choose “TROUBLESHOOT” Eurostar Installation and Operation Manual...
  • Page 47: Main Error Codes, Possible Causes And Solutions

    NOTE: IF YOU NEED TO CONTACT YOUR DEALER OR TECHNICAL SUPPORT, MAKE SURE TO HAVE THE MODEL OF YOUR STOVE AND THE SERIAL NUMBER ON HAND. (THEY CAN BE FOUND ON THE CERTIFICATION LABEL INSIDE THE HOPPER LID). Eurostar Installation and Operation Manual...
  • Page 48 If the pressure switch square switch from the right column to the left column, it means the pressure switch works. If not, the pressure switch is defective and needs to be replaced. Eurostar Installation and Operation Manual...
  • Page 49 Depending on many factors (ambient temperature, pellet quality, etc) the heat produced by the stove may not be sufficient to keep the exhaust temperature high enough. To resolve the situation increase feed rate (see Section 6.1.6 Adjusting the Combustion Level (Heat Output)). Eurostar Installation and Operation Manual...
  • Page 50 Go to the troubleshooting page (see Section 9.2 Testing Components) and follow instructions for component check. Test the ignitor to see if it glows. It should take no longer than two minutes. Eurostar Installation and Operation Manual...
  • Page 51  Inadequate fuel is used. Remove the burn pot, make sure that all openings are clear and check that no ash has filled the tube around the igniter. Refer to the maintenance section. Also, make sure that recommended fuel is used (see Section 5.2.1 Proper Fuel). Eurostar Installation and Operation Manual...
  • Page 52 If it is, the hopper switch may be defective. Go to the troubleshooting page (see Section 9.2 Testing Components) and check the functionality of the switch. Replace if necessary. POWER LOSS POWER WAS INTERRUPTED WHILE BURNING RESET Eurostar Installation and Operation Manual...
  • Page 53  TELCO wire is defective of not connected properly. Convection blower, combustion blower, exhaust blower and burn pot auger will start but the stove will beep continuously and the LCD touch screen will remain black. Check connection and change wire, if necessary. Eurostar Installation and Operation Manual...
  • Page 54: Wiring Diagram

    10 WIRING DIAGRAM Eurostar Installation and Operation Manual...
  • Page 55: Fuses Access

    WARNING: UNPLUG THE STOVE BEFORE CHANGING THE FUSES. All fuses are located inside the housing of the electronic board; the housing is on the back of your stove. Unplug your stove and turn the four spring clip to open the housing. Eurostar Installation and Operation Manual...
  • Page 56: Component Location

    12 COMPONENT LOCATION Eurostar Installation and Operation Manual...
  • Page 57: Exploded View And Replacement Parts

    13 EXPLODED VIEW AND REPLACEMENT PARTS Eurostar Installation and Operation Manual...
  • Page 58 LEFT BAFFLE 28 PL64458 MIDDLE BAFFLE 29 PL64252 RIGHT BAFFLE 30 SE64379 EXHAUST BLOWER MAINTENANCE ACCESS DOOR 31 SE64378 EXHAUST CHANNEL MAINTENANCE ACCESS DOOR 32 SE64375 EXHAUST CHANEL ASSEMBLY 33 21384 EXHAUST GASKET 34 44095 THERMISTOR Eurostar Installation and Operation Manual...
  • Page 59 HOPPER LID SAFETY SWITCH 55 PL64490 HOPPER LID SUPPORT 56 SE62421 LCD BRACKET 57 SE64358 LCD WITH HOUSING 58 PL64358 EUROSTAR TOUCH SCREEN ELECTRONIC BOARD (LCD) 59 30710 SPRING CLIP 60 SE64459 PC BOARD WITH HOUSING 61 30408 ELECTRONIC BOARD CLIP 62 PL64357...
  • Page 60 88 SE64373 DOUBLE CAGE BLOWER WITH HOUSING 89 AC01325 BLACK SIDE PANELS KIT - EUROSTAR 89 AC01326 CREME ENAMELED SIDE PANELS KIT - EUROSTAR 89 AC01327 RED ENAMELED SIDE PANELS KIT - EUROSTR 90 99999 BUILD TO ORDER 91 99999...
  • Page 61: Appendix A: Horizontal And Vertical Vent Chart

    As you can see, the vent termination is clearly outside the allowed configuration zone on the chart because the venting system proposed does not have at least one foot of vertical rise for each foot of horizontal run. Eurostar Installation and Operation Manual...
  • Page 62 WARNING: To reduce the risk of smoke spillage there should always be at least one foot of vertical rise for each foot of horizontal run. In all cases, at least 3 feet of vertical rise is needed. Eurostar Installation and Operation Manual...
  • Page 63: Appendix B: Lcd Sliding Bracket Mounting

    180° and reassemble the rail to the mounting bracket using the screws previously removed. Step 2 Remove the screws (C) located on the top edge of the back of the stove. Secure the mounting bracket (B) in place with the same screws. Eurostar Installation and Operation Manual...
  • Page 64 Take the Telco black wire (D) which is located on the rear bottom panel and plug it into the back of the LCD touch screen interface receptacle. Step 4 Finally, secure the LCD touch screen housing (F) on the rail (E). Eurostar Installation and Operation Manual...
  • Page 65: Appendix C: Flame Caracteristics

    Depending on the quality of the pellets, there are usually more embers or sparks exiting the flame and burn pot. To rectify this condition, reduce combustion air flow to obtain a flame pattern as in the image above. Eurostar Installation and Operation Manual...
  • Page 66 To rectify this condition, make sure the stove and the vent system is clean, the pellet being used is dry and increase combustion air flow if necessary. Eurostar Installation and Operation Manual...
  • Page 67: Appendix D: Installing A Thermostat

    Loosen the two middle screws and insert the wires in the terminals. Tighten the two screws. Then, open the thermostat and connect the wires as per manufacturer’s instructions. Eurostar Installation and Operation Manual...
  • Page 68 QUICK CONNECT TERMINALS To do so, open the right hand side decorative panels and disconnect the two (2) harness wires attached to the rear of the terminal block and connect them to the receiver wires. Eurostar Installation and Operation Manual...
  • Page 69: Appendix E: Mobile Home Installation

    When installed in a mobile home, the stove must be anchored to the floor with two screws. Use the two holes located for this purpose on each side of the pedestal, as shown on the following image. Eurostar Installation and Operation Manual...
  • Page 70: Appendix F: Combustion Air Supply

    A: FRESH AIR INTAKE B: EXHAUST A rodent guard (minimum ¼” wire mesh) must be used at the termination. All connections must be secured and airtight by either using the appropriately sized hose clamp and/or UL-181-AP foil tape. Eurostar Installation and Operation Manual...
  • Page 71 The stove can also affect other ventilation appliances, causing the same effect to them. Using a fresh air intake will prevent negative pressure. Eurostar Installation and Operation Manual...
  • Page 72: Enerzone Limited Lifetime Warranty

    1 year panels, and ceramic fibre blankets. *Pictures required Shall your unit or a components be defective, contact immediately your ENERZONE dealer. Prior to your call make sure you have the following information necessary to your warranty claim treatment: •...

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