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Enerzone EUROZONE Owner's Manual

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Warning: If your appliance is not properly installed, a house fire may result. For your safety, follow the
installation directions. Contact local building or fire officials about restrictions and installation inspection
requirements in your area.
Please read this entire manual before installation and use of this pellet fuel-burning room heater. Failure
to follow these instructions could result in property damage, bodily injury, or even death.
Save these instructions.
Some surfaces become hot at higher feeding rates. To prevent potential burns, avoid contact with those
areas.
This heating unit must serve as a supplementary heat source. An alternative heat source should be
available in the home if needed. The manufacturer cannot be responsible for additional heating costs
associated with the use of an alternative heat source.
It is highly recommended that the user buys this product from a retailer who can provide installation and
maintenance advices.
Professional installation is highly recommended
250, de Copenhague, Saint‐Augustin‐de‐Desmaures (Quebec), Canada G3A 2H3  
This manual is available for free download on the manufacturer's web site. It is a copyrighted
document. Re-sale is strictly prohibited. The manufacturer may update this manual from time to
time and cannot be responsible for problems, injuries, or damages arising out of the use of
information contained in any manual obtained from unauthorized sources.
Printed in Canada
MODEL EUROZONE
OWNER'S MANUAL
Manufactured by:
STOVE BUILDER INTERNATIONAL INC. 
Tel: (418) 878‐3040      Fax: (418) 878‐3001 
 
45407A
18-11-2011

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Summary of Contents for Enerzone EUROZONE

  • Page 1 MODEL EUROZONE OWNER’S MANUAL  Warning: If your appliance is not properly installed, a house fire may result. For your safety, follow the installation directions. Contact local building or fire officials about restrictions and installation inspection requirements in your area.

  • Page 2: Introduction

    INTRODUCTION Thank you for purchasing the EUROZONE pellet stove. You are now prepared to burn wood in the most efficient, convenient way possible. To achieve the safest, most efficient and most enjoyable performance from your stove, you must do three things: 1) Install it properly; 2) Operate it correctly;...

  • Page 3: Safety Precautions

      The exhaust system should be Stove Builder International Inc. checked, at least twice a year for any build up grants no warranty, implied or stated, for the of soot or creosote. installation or maintenance of your stove, and assumes no responsibility of any consequential damage(s).

  • Page 4: Table Of Contents

      INTRODUCTION ..................................1   SAFETY PRECAUTIONS ............................... 3   TABLE OF CONTENTS ................................4   INSTALLATION ..................................6 EUROZONE FREESTANDING PELLET STOVE .................... 6   PREPARATION ..............................6   CLEARANCES ..............................6   COMBUSTION AIR SUPPLY ........................... 7  ...
  • Page 5 BLOWERS AND PRESSURE SWITCH PROBE .................... 22     CHIMNEY CLEANING ............................ 22 RECOMMENDED MAINTENANCE SCHEDULE ..................23   REMOVAL AND REPLACEMENT OF DOOR GLASS ................23     TROUBLESHOOTING ................................24 STOVE SHUTS OFF AND SHOWS WARNING CODE “P” ................. 24  ...

  • Page 6: Installation

    Filters may be inserted between the finger guards and the convection blowers (see “filters assembly” section). Ouverture de porte  CLEARANCES The EUROZONE has been tested and listed for installation in regular and mobile homes.(refer figure 1 & 2) Figure 2 Figure 3 Corner installation Floor protection...

  • Page 7: Combustion Air Supply

    Rear view VENTING The EUROZONE is certified for use with Vent type UL-103 or ULC S629M and Chimney type UL-641 or ULC S609, 3” or 4” diameter in size. This unit can be vented in an existing chimney with the addition of a liner if the chimney is more than 4”...

  • Page 8: Access Panels

    ACCESS PANELS 1- The stove has two access panels located on each side in order to access the unit’s various components. In order to open the panels, simply pull on the lever ACCESS PANEL located underneath the top access panel. DOOR LEVER Figure 7 Access panel...

  • Page 9: Equivalent Vent Lenght (Evl)

    EQUIVALENT VENT LENGHT (EVL) The longer the run of pipe in your installation, the more restriction there is in the system. Therefore, larger diameter pipe should be used for longer runs.  Use 4” pipe if you have more than 15 feet of Equivalent Vent Length (EVL).

  • Page 10: Vertically With New Chimney System

    B. VERTICALLY WITH NEW CHIMNEY SYSTEM (REFER TO FIGURE 16- VENTING THROUGH ROOF) NOTE: Follow Vent chimney manufacturer’s instructions. OPTION: To achieve a centered vertical installation, a 45º elbow and a clean-out tee can be used to offset the pipe from the exhaust outlet to the rear center of the stove.

  • Page 11: Vertically Into Existing Masonry Fireplace

    VERTICALLY INTO EXISTING MASONRY FIREPLACE NOTE: Follow Vent chimney manufacturer’s instructions. Have the masonry chimney inspected by a qualified chimney sweep or installer to determine its structural integrity. You must run a pipe from the stove outlet to 18 inches above the top of the chimney.

  • Page 12: Door Overlay Installation

    DOOR OVERLAY INSTALLATION In order to complete the assembly of your Enerzone EUROZONE, you need to install the door overlay. 1- Position the overlay on the door frame and fix it in place from behind using the 4 screws. Note: It is not necessary to remove the glass or any other component to install the overlay.

  • Page 13: Operation

    OPERATION DISPLAY BOARD PROPER FUEL THIS STOVE IS APPROVED FOR BURNING PELLETIZED WOOD FUEL ONLY! Factory-approved pellets are those 1/4” or 5/16” in diameter and approximately 1” long. Longer or thicker pellets sometimes bridge the auger flights, which prevents proper pellet feed. Burning wood in forms other than pellets is not permitted.

  • Page 14: Unit Controls

    UNIT CONTROLS The blowers and automatic fuel supply are controlled from the panel on the EUROZONE. The control panel functions are as follows: Note: To display the available functions, just touch the control board at any place Select the desired function *The display will turn itself off after 2 minutes.

  • Page 15: Combex Tm

    Your stove uses a unique patented technology called COMBEX. As opposed to most other pellet stoves, which use only an exhaust blower, your EUROZONE uses a motor on which are mounted two housings with impeller blades. One housing serves for combustion, and the other for exhaust. This is why we refer to the combustion/exhaust blower throughout this manual.

  • Page 16: Shutdown Procedure

    SHUTDOWN PROCEDURE Turning your ENERZONE stove off is a matter of pressing on the control panel. The blowers will continue to operate until internal firebox temperatures have fallen to a preset level. The stove cannot restart before it has completely shut down. SAFETY FEATURES Your stove is equipped with a manual reset high temperature switch (also called heat sensor or heat switch).

  • Page 17: Operating The Stove Using A Thermostat

    Location of the thermostat is very important to obtain the best comfort and efficiency from you EUROZONE. The thermostat should be mounted 50 inch from the floor on a wall located 15 to 20 feet from the stove.
  • Page 18 N.B.: It is possible to change the setting of your unit such that if the thermostat does not call for heat after 45 minutes, the unit will remain at the lowest heat setting (#1) but will not shut down (this is the PILOT ON mode).

  • Page 19: Operating Safety Precautions

    OPERATING SAFETY PRECAUTIONS PLEASE READ THIS! a. If you notice a smoldering fire (burnpot full but no visible flame) AND a heavy smoke buildup in firebox, immediately TURN OFF the stove, but DO NOT unplug it. Do not open the door, change the damper setting or tamper with any controls on the stove.

  • Page 20: Maintenance

    NOTE: Inspect burn pot periodically to see that holes have not become plugged. If so, clean thoroughly. ASH REMOVAL The EUROZONE stove has an ash drawer located under the firebox. To remove ashes: Make sure fire is out and the firebox is cool.

  • Page 21: Vaccum Use

    Some regular vacuums and shop vacs leak ash into the room. Your vacuum or shop vac may have a special filter or bag available to eliminate this leakage. CLEANING Heat Exchange Tubes – Your EUROZONE stove is designed with a built-in heat exchanger tube cleaner. This should be used weekly to remove accumulated ash on the tubes.

  • Page 22: Blowers And Pressure Switch Probe

    BLOWERS AND PRESSURE SWITCH PROBE DANGER: RISK OF ELECTRIC SHOCK. DISCONNECT POWER BEFORE SERVICING UNIT.  Blower Cleaning – Over a period of time, ashes or dust may collect on the blades of both the combustion/exhaust blower and convection blower. Periodically, the blowers should be cleaned as the ash and dust can impede performance.

  • Page 23: Recommended Maintenance Schedule

    RECOMMENDED MAINTENANCE SCHEDULE Use this guide for average-conditions of operation. Weekly Twice a year Annually Components Daily or after or after +/- 10 bags +/- 25 bags per ton of pellets Burn Pot Empty Empty / Brush Glass Wipe Clean Activate cleaning rod Activate cleaning Heat Exchanger Tubes...

  • Page 24: Troubleshooting

    TROUBLESHOOTING When your stove acts abnormally, the first reaction is to get help. This guide may save you time and money by enabling you to resolve simple problems yourself. Problems can be caused by: 1) poor fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually solve problems related to 1 and 2.

  • Page 25: Stove Shuts Off And Shows Warning Code "E

    STOVE SHUTS OFF AND SHOWS WARNING CODE “E” Possible Causes: Possible Remedies: (Unplug stove first when possible) The hopper is empty. Refill the hopper. The burn pot holes are blocked. Remove the burn pot and clean it thoroughly. The air damper is too far open for a low feed setting. If burning on the low setting, you may need to close the damper all the way slide the air supply toward the minimum setting.

  • Page 26: Stove Feeds Pellets, But Will Not Ignite And Shows Warning Code "L

    STOVE FEEDS PELLETS, BUT WILL NOT IGNITE AND SHOWS WARNING CODE “L” Possible Causes: Possible Remedies: The pump is not connected properly. Verify that the plug is connected properly. Refer to appendix C if needed (page 34). Blockage in igniter tube or inlet for igniter tube. Remove the burn pot and clean it thoroughly.

  • Page 27: Stove Stops Feeding Pellets And Shows Warning Code "H

    STOVE STOPS FEEDING PELLETS AND SHOWS WARNING CODE “H” Possible Causes: Possible Remedies: One of the two L-250 automatic high temperature switches has been The L-250 automatic high temperature switches are located on the top and tripped. bottom of the auger housing They send a signal to the control board if the auger housing overheats.

  • Page 28: Smoke Smell Coming Back Into The Home

    SMOKE SMELL COMING BACK INTO THE HOME Possible Causes: Possible Remedies: There is a leak in the vent pipe system. Inspect all vent pipe connections. All vent connector joints must be sealed and fastened in accordance with the pellet pipe manufacturer's instructions to ensure consistent performance and avoid smoke and ash spillage.

  • Page 29: Warning Codes

    SMOKE SMELL OR SOOT BUILD-UP Because it is a wood-burning device, your EUROZONE may emit a faint wood-burning odor. If this increases beyond normal, or if you notice an unusual soot build-up on walls or furniture, check your exhaust system carefully for leaks. All joints should be properly sealed. Also clean your stove, following...

  • Page 30: Electrical Diagram

    ELECTRICAL DIAGRAM Figure 52 Electrical diagram Figure 55 Figure 53 Figure 54 Components right side Components left side Components rear ELECTRIC SHOCK In order to verify the grounding and polarity of the power outlet, the control board sends a low voltage impulse to the stove’s frame. If the polarity is wrong or if the outlet is not properly grounded, you may feel an electric shock when you touch the stove;...

  • Page 31: Replacement Parts

    REPLACEMENT PARTS Contact an Authorized ENERZONE Dealer to obtain any of these parts. Never use substitute materials. Use of non-approved parts can result in poor performance and safety hazards. ITEM PART # Airflow Pressure Switch 44029 Air Switch Hose 49004 Auger Motor 44038 Burn Pot...

  • Page 32: Appendix A

    APPENDIX A HORIZONTAL AND VERTICAL VENT CHART  If you plot your venting system configuration on this chart, your wall or Possible Vertical roof termination should be vent length (feet) within the grid. Possible Horizontal  vent length (feet) Let’s imagine an installation consisting of a horizontal vent coming out at the back of the stove on a total distance of 8 feet. This horizontal run is followed by a Tee and a 6-foot vertical rise.

  • Page 33: Appendix B

    APPENDIX B Fabriquant de poêle international inc. INSTALLATION DIAGRAM Stove Builder International Inc. 1700, rue Léon-Harmel, Québec (Québec) G1N 4R9 DRAW YOUR INSTALLATION Phone : (418) 527-3060 Fax : (418) 527-4311 1 SQUARE = 1 F00T E-mail : tech@sbi-international.com Web site : www.drolet.ca int.

  • Page 34: Appendix C - Pump Connection

    APPENDIX C – PUMP CONNECTION TUBE CONNECTED TO THE FITTING TUBE CONNECTED TO THE PUMP...

  • Page 35: Enerzone Limited Lifetime Warranty

    ENERZONE LIMITED LIFETIME WARRANTY The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your ENERZONE dealer.

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