Format Of The Dde Command Interface - Toshiba IP5000 Series User Manual

Format of the
DDE Command
Interface
Command 1 – Open a
Chat Session with this
Extension Number
IPedge UG 01/13
Command interface. This section defines the format for the DDE Command
Interface, its supported commands with examples with how they can be used.
Other programs can be setup to send DDE commands to trigger actions in Chat to
perform a set of functions. The basic format for this DDE command is as follows:
• Application Name: MSGPOP
• Topic: SYSTEM
• DDE Execute String: <Command>
Format: CALLEXT, Ext #, Msg_Type, "Message", Send_Option where:
• CALLEXT = The command name.
• Ext # = the extension number of the person to chat with. If you leave
this blank, the main Chat window will pop up and allow you to
manually select the person.
• Msg_Type = leave blank, future feature.
• "Message" = Message to be sent. When using Call Manager, call and
system variables can be used in the message.
• Send_Option = I or C
•I – send message immediately
•C (or blank) – type message into user buffer but wait for user to
press SEND
Example: The user sits at the front door and acts as the receptionist and needs to
inform people when someone is waiting in the lobby.
1. In Call Manager create a User Defined Action using the type Send
DDE Msg and name it appropriately.
In App Name | Topic enter: MSGPOP |SYSTEM
In DDE Message enter: CALLEXT,,,"Your visitor is waiting in the
Lobby",I
NoteNo extension was specified to allow the person to choose whom the
message is to be sent.
2. Choose a key on Call Manager, right-click and select Change Key.
Name the key, choose the colors, and select a type as User Defined
Actions. Select "Visitor Waiting" from the list of actions and Save.
TOSHIBA
Using Companion Applications
IPedge
285