Chapter 6 - Greetings; Manage Your Default Greeting; Activate Your Extended Absence Greeting - Toshiba IP5000 Series User Manual

Greetings
Manage your
Default Greeting
Activate your
Extended Absence
Greeting
IPedge UG 01/13
Messaging offers a variety of greeting options for your mailbox. Below is a list
of the different greeting options and their intended purpose.
Default Greeting – The default greeting is the principal greeting for your
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mailbox. Once recorded, it is played each time a call is sent to your
mailbox.
Extended Absence Greeting – The extended absence greeting is used
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when you are away from the office for an extended period of time; for
instance a business trip or vacation. Because it is separate from your
Default Greeting, you can simply deactivate it and reactivate your Default
greeting without re-recording.
Busy Greeting – Depending on how your telephone extension is
•
configured, the busy greeting can be used for when calls arrive at your
mailbox, either because the auto attendant dialed your extension and
received a busy signal, or if your extension is programmed with a busy
forward to voice mail. You can record a custom greeting advising callers
that you are on the phone and you will return their call promptly. If you are
not busy on the phone, callers will receive your Default Greeting.
Custom Greetings – Each mailbox can have up to nine custom
•
greetings. Custom greetings can be used for special advisements to
callers for which you don't want to rerecord your default greeting or use
an extended absence greeting. For example, you may use a custom
greeting to advise callers that you are not in the office due to weather
conditions, or to give callers other special instructions.
When you access your mailbox for the first time you will be asked to record a
personal greeting. You have the option of changing this greeting at any time.
1. Call the voice messaging system and select 3 2 1 from the subscriber's
menu to change your default greeting. Press any key when you are done
recording.
2. To listen to the greeting you have recorded press 2, to record the greeting
press 3.
You can set up your extended absence greeting which will replace your
default greeting when activated.
1. Call the voice messaging system and select 3 2 2 from the subscriber's
menu to access your extended absence greeting. The system will advise
you whether your Extended Absence Greeting is activated or deactivated.
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