Chapter 16 -Using Microsoft Outlook; Dialing From Within Outlook; Incoming Calls - Toshiba IP5000 Series User Manual

Using Microsoft Outlook
Dialing from within
Outlook

Incoming Calls

IPedge UG 01/13
When Outlook Phone Link has been installed, a "Phone Icon" will appear on
your Outlook main Tool bar. Then when you are in any Outlook Contacts
folder and you have a contact highlighted, you can press this button to dial. A
dialing screen will pop up showing each of the phone numbers available for
that contact. Simply select the appropriate phone number and press the Call
button to place the call. Note: Please refer to the on-line help file in Outlook
Phone Link for available dialing options.
When the call is being dialed in Call Manager, the name from the Contact will
be automatically attached to the phone call (for display on the LCD, the Call
Key, SMDR, etc).
Using the Personal Call Handler you can set up a rule(s) to automatically run
the "Lookup In Outlook" action. This action will then lookup the phone number
in Outlook and, depending on how your action is configured, will pop open a
Contact and/or a Journal.
If you setup a rule to trigger on "When Ringing", you may NOT want
Note:
to have the action automatically open a Contact or Journal because it
will do this for every matching call whether you are present or not. So,
if while you're away from your desk, you have missed 20 outside calls
that rang on your phone, you could have 20 different Contact screens
and 20 Journal screens popped up on your PC screen. A better
alternative is to have your "When Ringing..." trigger use Pop User
Options instead of the Open Contact or Add Contact or Add Journal
options. Now, when a call is ringing on your phone, a small "User
Options" window will pop up showing the Contacts that match the
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