Dialer
IPedge UG
01/13
In DDE Message enter: ONESHOT,"<Tech Support>",H,"Group
Meeting at &U+'15'",60
3. In Call Manager creates a Personal Call Handler Rule to trigger when
a Calendar Reminder event occurs and the Subject matches Group
Meeting. This trigger will result in the action Group Meeting Broadcast
to be taken. The assumption is the Outlook meeting reminder is
provided 15 minutes prior to the scheduled meeting.
The Dialer allows Call Manager users to easily schedule phone calls to be placed
later. For example, when a sales representative arrives in the morning he may
know he needs to make calls to 15 of his customers, so from MS Outlook he can
drag/drop the contact information of all 15 of the customers into his Dialer. When
the designated time arrives for each call to be placed the user will be presented
with a pop-up screen alerting him it's time to place the call. Once the call is
finished, the user will be presented with another pop-up screen requesting
information about whether the call was successful and if not whether it should
called again later (for example if the party was busy).
The Dialer tab displays all calls yet to be placed as well as calls that have recently
been completed, plus as the status of the dialers and the phone. This information
is shown on the main screen similar to the following:
TOSHIBA
Using Companion Applications
IPedge
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