Limited Warranty - VTech UP416 User Manual

Appendix

Limited warranty

1. What does this limited warranty cover?
The manufacturer of this VTech product warrants to the holder of a valid proof of purchase
("CONSUMER" or "you") that the product and all accessories provided in the sales package
("PRODUCT") are free from defects in material and workmanship, pursuant to the following terms
and conditions, when installed and used normally and in accordance with the PRODUCT operating
instructions. This limited warranty extends only to the CONSUMER for products purchased and
used in the United States of America and Canada.
2. What will VTech do if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period ("materially defective PRODUCT")?
During the limited warranty period, VTech's authorized service representative will repair or replace
at VTech's option, without charge, a materially defective PRODUCT. If we repair the PRODUCT,
we may use new or refurbished replacement parts. If we choose to replace the PRODUCT, we
may replace it with a new or refurbished PRODUCT of the same or similar design. We will retain
defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at VTech's option,
is your exclusive remedy. VTech will return repaired or replacement products to you in working
condition. You should expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for TWO (2) YEARS from the date of
purchase. If VTech repairs or replaces a materially defective PRODUCT under the terms of this
limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a
period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you
or (b) the time remaining on the original two-year limited warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
•
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other
liquid intrusion; or
•
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other
than an authorized service representative of VTech; or
•
PRODUCT to the extent that the problem experienced is caused by signal conditions, network
reliability or cable or antenna systems; or
•
PRODUCT to the extent that the problem is caused by use with non-VTech accessories; or
•
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial
numbers have been removed, altered or rendered illegible; or
•
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of
America or Canada, or used for commercial or institutional purposes (including but not limited to
products used for rental purposes); or
•
PRODUCT returned without a valid proof of purchase (see item 6 on the next page); or
•
Charges for installation or setup, adjustment of customer controls, and installation or repair of
systems outside the unit.
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