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Appendix
Troubleshooting
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn't work.
•
Make sure your computer is powered on.
•
Make sure your Internet connection is working properly.
•
Make sure that the software is installed and running for your nontraditional
telephone service.
•
Make sure to plug your USB telephone adapter into a dedicated USB port
on your computer. Do not plug it into a multiple port USB hub (USB splitter)
that is not powered.
•
In a few rare instances, the USB port on your computer may not have
enough power. Try using a USB hub with its own external power supply.
•
If you are using a firewall, it may prevent access to your nontraditional
telephone service provider. Contact your service provider for more
information.
Common cure for electronic equipment.
If the telephone base does not seem to be responding normally, do the
following (in the order listed):
1.
Disconnect the power from the console.
2.
Wait a few minutes.
3.
Connect power to the console.
4.
Wait for the console to synchronize its connection. This will take at least one
minute to finish.
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