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Model:
VTech 16650
IN USE
PHONEBOOK
CALLS
MENU/OK
INT/MUTE/CLEAR
ANS ON/OFF
M4
PLAY/STOP
RECALL
DELETE
For product support
please call: 1 300 369 193

User Guide

RING /
TAM STATUS
VOLUME
BOOST
SPEAKER

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Table of Contents
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Summary of Contents for VTech 16650

  • Page 1: User Guide

    User Guide IN USE RING / TAM STATUS PHONEBOOK CALLS MENU/OK INT/MUTE/CLEAR ANS ON/OFF PLAY/STOP RECALL DELETE VOLUME BOOST SPEAKER For product support Model: please call: 1 300 369 193 VTech 16650...
  • Page 2 INTRODUCTION To your VTech 16650 Corded-Cordless Phone Combo with Answering Machine • Phonebook –The phonebook stores up to 50 entries. • Calling Number Display* lets you see who’s calling. Your phone stores details of the last 20 callers in the Call List.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS GETTING STARTED Connect the Corded Base Station Connect the Charger Install and Charge the Handset Battery Installation options Tabletop to Wall Mount Installation Wall Mount to Tabletop Installation GET TO KNOW YOUR PHONE Overview of the Handset Overview of the Corded Base Overview of the Handset Charger Handset LCD Display Icons and Symbols...
  • Page 4 Answer a Call Volume Boost End a Call Adjust Earpiece and Speakerphone Volume Mute a Call Set the Handset Silent Mode Set the Handset Keypad Lock Emergency Call without Main Power Redial the Last Number Redial a Number from the Redial List Store a Redial Number into the Phonebook Delete a Redial Number Delete the Entire Redial List...
  • Page 5 CALLING NUMBER DISPLAY View the Call List Store a Call List Number into the Phonebook Delete an Entry in the Call List Delete the Entire Call List VOICE MAIL (NETWORK DEPENDENT) Store a Voice Mail Number Access Voice Mail Messages PHONE SETTINGS Clock Settings Alarm Settings (Handset only)
  • Page 6 Set the Flash Time Set the Key Tone Change the System PIN Set the Memory Keys Registration Reset Your Phone ANSWERING MACHINE Switching Answering Machine On/Off Play Messages on TAM Delete all Messages on TAM Record Memos on TAM Answering Machine Settings (Base Only) Set the Answer Mode Record your Outgoing Message (OGM) Playback the Outgoing Message (OGM)
  • Page 7: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
  • Page 8: Save These Instructions

    • If the product has been dropped and the telephone base and/or handset has been damaged. • If the product exhibits a distinct change in performance. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14.
  • Page 9 Battery CAUTION: Use only the batteries indicated in this user’s guide. There may be a risk • of explosion if a wrong type of battery is used for the handset. Use only the supplied rechargeable battery for the handset. • Do not dispose of batteries in a fire.
  • Page 10: Getting Started

    GETTING STARTED LOCATION Place your VTech 16650 within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your VTech 16650 works by sending radio signals between the base and handset.
  • Page 11: Connect The Corded Base Station

    CONNECT THE CORDED BASE STATION Plug the large end of Plug one end of the the telephone base telephone line cord power adaptor into a into a telephone jack or a DSL ilter. power outlet. If you have DSL high- Route the power speed Internet service, a adaptor cord through...
  • Page 12: Install And Charge The Handset Battery

    INSTALL AND CHARGE THE HANDSET BATTERY Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery as indicated. Align the cover lat against the battery compartment, and then slide it upwards until it clicks into place. Charge the handset by placing it face forward in the charger.
  • Page 13: Installation Options

    INSTALLATION OPTIONS Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps to connect the telephone base with a standard dual- stud telephone wall mounting plate. You may need a professional to install the mounting plate.
  • Page 14: Wall Mount To Tabletop Installation

    Wall Mount to Tabletop Installation Unplug the power adaptor from the power outlet. Unplug the telephone line cord from the wall jack (or DSL ilter). If the telephone line cord and power adaptor cord are bundled, untie them irst. Push the telephone base up to remove it from wall.
  • Page 15: Get To Know Your Phone

    GET TO KNOW YOUR PHONE OVERVIEW OF THE HANDSET 1. EARPIECE 2. LCD DISPLAY 3. CHARGE LIGHT Steadily on when the handset is charging in the charger. 4. MENU/OK In idle mode: Press to access the main menu. In sub-menu mode: Press to conirm the selection. During a call: Press to access Intercom / Phonebook / Redial list / Call list.
  • Page 16 5. UP/CALL LIST ( In idle mode: Press to access the call list. In menu mode: Press to scroll up the menu items. In phonebook list/redial list/call list: Press to scroll up the list. In editing mode: Press to move the cursor one character to the left. During a call: Press to increase the listening volume.
  • Page 17 13. ALPHANUMERIC KEYPAD, STAR ( ), HARSH ( ) In predial or editing mode: Press to insert a digit / character / key in idle mode: Press and hold to enable or disable the keypad lock. key in idle mode: Press and hold to turn on/off the ringer. 0 key in idle/pre-dial mode/number editing mode: Press and hold to insert a pause.
  • Page 18: Overview Of The Corded Base

    OVERVIEW OF THE CORDED BASE IN USE RING / TAM STATUS MENU/OK PHONEBOOK CALLS INT/MUTE/CLEAR ANS ON/OFF PLAY/STOP RECALL DELETE VOLUME BOOST SPEAKER 1. LCD DISPLAY 2. IN USE On during a call. 3. RING light Flashes when there is an incoming call. Steadily on when the answering machine is turned on.
  • Page 19 7. INT/MUTE/CLEAR In main menu mode: Press to go back to idle screen. In sub-menu mode: Press to go back to previous level. In sub-menu mode: Press and hold to go back to idle screen. In editing / predialing mode: Press to clear a character / digit. In editing / predialing mode: Press and hold to delete all the characters / digits.
  • Page 20: Overview Of The Handset Charger

    13. ANS ON/OFF In Idle: Press to switch the answering machine ON or OFF. 14. PLAY/STOP In idle mode: Press to playback messages. During TAM message playback: Press to stop playing messages. 15. DELETE In TAM message playback mode: Press and hold to delete the current TAM message playback.
  • Page 21: Handset Lcd Display Icons And Symbols

    HANDSET LCD DISPLAY ICONS AND SYMBOLS The screen display gives you information on the current status of the telephone. Steadily on when the handset is within range of the base. Flashes when the handset is in marginal range of the base. Off when the handset is out of range of the base or cannot communicate with the base.
  • Page 22 Steadily on when more digits are existed after the text currently displayed. Press to conirm the current selection if applicable. Steadily on when there is(are) new call(s) in call list. Scroll up / down the menu items / Phonebook / Redial list / Call List. Press to clear a character or stop the alarm if applicable, press to mute / unmute during a call.
  • Page 23: Handset Menu Layout

    HANDSET MENU LAYOUT In idle mode, pressing MENU/OK will access the menu. Refer to the following for the menu structure. PHONEBOOK CALL LIST BS SETTINGS HS SETTINGS DATE & TIME Review Review Call BS RINGER RING SETUP DATE FORMAT phonebook list List RING VOLUME TONE SETUP...
  • Page 24: Base Lcd Display

    BASE LCD DISPLAY The screen display gives you information on the current status of the telephone. This will display when there is a new CID entry or if one is being viewed. Indicate a call is in progress. This will display when you are in the phonebook menu. This will display when the same caller has called more than once Indicate that speakerphone is being used.
  • Page 25: Base Menu Layout

    BASE MENU LAYOUT In idle mode, pressing MENU/OK will access the menu. Refer to the following for the menu structure. PHONEBOOK CALL LOG DATE & TIME SETTINGS VIEW MISSED TIME FORMAT RING SETUP RECEIVED SET CLOCK DELETE HS EDIT DIALED FLASH TIME DELETE KEY TONE...
  • Page 26: Text And Digit Entry Table

    TExT AND DIGIT ENTRY TABLE The following tables show you where each letter and punctuation character can be found. This will be helpful when storing a name in the phonebook or renaming your handset. In editing mode, a cursor is displayed to indicate the current text entry position. It is positioned at the right of the last character entered.
  • Page 27: Use Your Phone

    USE YOUR PHONE MAKE AN ExTERNAL CALL Preparatory Dialing Using a handset: Enter the phone number and press to dial the number. Press CANCEL/MUTE to clear the entry. Using the base: Enter the phone number and lift the corded handset or press SPEAKER to dial the number.
  • Page 28: Call From The Call List

    Call from the Call List Using a handset: Press to access the call list. Press MENU/OK to enter the main menu. Press to select the desired call list entry. Press to dial the selected call list entry. Press it again to turn on the speakerphone.
  • Page 29: Make A Call From Direct Access Memory

    MAKE A CALL FROM DIRECT ACCESS MEMORY Using the base: In idle mode, press any direct memory key in which a number is stored, the phone will automatically dial out the telephone number stored in the selected memory key in speakerphone mode. Lift the corded handset or press SPEAKER, and then press any direct memory key in which a number is stored to dial the number pre-stored into the keys respectively.
  • Page 30: Volume Boost

    VOLUME BOOST The volume boost function allows you to amplify the handset earpiece volume to compensate for the ear’s limited sensitivity. Using a handset: To turn on the volume boost function: • Press VOLUME BOOST at any time during a call. “BOOSTER ON” displays on the handset screen.
  • Page 31: Adjust Earpiece And Speakerphone Volume

    ADjUST EARPIECE AND SPEAKERPHONE VOLUME There are 5 levels (VOLUME 1 to VOLUME 5) to choose from for each of earpiece and speakerphone volume. Using a handset: During a call: Press to select volume 1-5. The current setting is shown. When you end the call, the setting will remain at the last selected level.
  • Page 32: Emergency Call Without Main Power

    EMERGENCY CALL WITHOUT MAIN POWER The corded base unit can make an emergency call with the corded handset when the mains AC power is disconnected. Pick up the corded handset and wait for several seconds to get the dial tone and then enter the phone number to make a call.
  • Page 33: Store A Redial Number Into The Phonebook

    Store a Redial Number into the Phonebook Using a handset: Follow Steps 1 and 2 in the section Redial a Number from the Redial List. Press MENU/OK to select ADD TO PB. Press MENU/OK to enter the name. Press MENU/OK to store the redial number into the phonebook. Press MENU/OK to select phonebook melody.
  • Page 34: Delete The Entire Redial List

    Delete the Entire Redial List Using a handset: Follow Steps 1 and 2 in the section Redial a Number from the Redial List. Press MENU/OK and to select DELETE ALL. Press MENU/OK to conirm. Press MENU/OK to reconirm. Using the base: Follow Steps 1 and 2 in the section Redial a Number from the Redial List.
  • Page 35: Make An Internal Call

    MAKE AN INTERNAL CALL This feature allows you to make internal calls, transfer external calls and make conference calls. If the called base or handset is not answered within 60 seconds, the called base or handset will stop ringing and the calling one will return to standby mode.
  • Page 36: Transfer An External Call

    Transfer an External Call Using a handset: During an external call: Press MENU/OK and to select INTERCOM. Press MENU/OK to select the desired handset you want to intercom with. The external call is put on hold automatically and the called handset rings. Press on the called handset to establish an internal call.
  • Page 37: Phonebook

    PHONEBOOK Your phone can store up to 50 private phonebook entries in the cordless handset and the telephone base with names and numbers. Each phonebook entry can have a maximum of 20 digits for the phone number and 12 characters for the name. You can also select different ringer tones for your phonebook entries.
  • Page 38: Search For A Phonebook Entry

    SEARCH FOR A PHONEBOOK ENTRY Using a handset or the base: In idle: 1. Enter the phonebook list. 2. Enter the irst character of your desired name of the phonebook entries by multi- tap. VIEW A PHONEBOOK ENTRY Using a handset: In idle: Press MENU/OK to select PHONEBOOK main menu item and then press MENU/OK to access the phonebook list.
  • Page 39: Edit A Phonebook Entry

    EDIT A PHONEBOOK ENTRY Using a handset: In idle: Press MENU/OK to select PHONEBOOK main menu item and then press MENU/ OK to access the phonebook list. Press to select the desired phonebook entry. Press MENU/OK and to select EDIT. Press MENU/OK and the current contents of the selected phonebook entry displays.
  • Page 40: Delete A Phonebook Entry

    DELETE A PHONEBOOK ENTRY Using a handset: In idle: Press MENU/OK to select PHONEBOOK main menu item and then press MENU/OK to access the phonebook list. Press to select the desired phonebook entry. Press MENU/OK and to select DELETE. Press MENU/OK to conirm. Using the base: In idle: Press MENU/OK to select PHONEBOOK.
  • Page 41: Check The Phonebook Usage

    CHECK THE PHONEBOOK USAGE You can check how many phonebook entries have been occupied in your phone and how many phonebook entries are available for you to store in the phonebook. Using a handset: Press MENU/OK to select PHONEBOOK main menu item and then press MENU/OK to access the phonebook list.
  • Page 42: Calling Number Display

    CALLING NUMBER DISPLAY This feature is available if you have subscribed the Caller Line Identiication service with your network service provider. Your phone can store up to 20 received calls on the cordless handset and the telephone base with date/time information in the call list.
  • Page 43: Store A Call List Number Into The Phonebook

    STORE A CALL LIST NUMBER INTO THE PHONEBOOK Using a handset: Follow VIEW THE CALL LIST to access the call list. Press MENU/OK and to select ADD TO PB. Press MENU/OK and enter the name. Press MENU/OK and the selected call list number will be displayed. Edit the number if necessary.
  • Page 44: Delete The Entire Call List

    DELETE THE ENTIRE CALL LIST Using a handset: Follow VIEW THE CALL LIST to access the call list. Press MENU/OK and to select DELETE ALL. Press MENU/OK to conirm. Press MENU/OK to re-conirm. Using the base: Follow VIEW THE CALL LIST to access the call list. Press MENU/OK and to select DELETE ALL? Press MENU/OK to conirm.
  • Page 45: Voice Mail (Network Dependent)

    VOICE MAIL (NETWORK DEPENDENT) Voice Mail Waiting Indication (VMWI) is an indication given to you when a new voice mail message is waiting on the telephone service provider. This feature is available if you have subscribed to the voicemail service from your telephone service provider.
  • Page 46: Phone Settings

    PHONE SETTINGS Your phone comes with a selection of settings that you can change to personalise your phone the way you like it to work. CLOCK SETTINGS You will need to set the correct date and time so that you know when you received answering machine messages.
  • Page 47 Set the Date Press MENU/OK and to select DATE & TIME. Press MENU/OK and to select SET DATE. Press MENU/OK and enter the date information. The date entered will be in the format you set in the section Set the Date Format. Press MENU/OK to conirm.
  • Page 48: Alarm Settings (Handset Only)

    ALARM SETTINGS (HANDSET ONLY) You can use this phone to set an alarm clock. When an alarm is set, the displays on the screen. When the alarm time is reached, the and “ALARM ON” lash on the screen ringing with the alarm melody for a duration of 45 seconds. You can press any key to disable the alarm.
  • Page 49: Handset Settings

    HANDSET SETTINGS Set the Ringer Melody for Internal Calls You can set special melody to personalise your internal ringer. A total of 10 melodies are provided for your selection. Press MENU/OK and to select HS SETTINGS. Press MENU/OK and to select RING SETUP. Press MENU/OK and to select INT RING.
  • Page 50: Set Alert Tones

    Set Alert Tones A single beep is emitted when you press a key. You can turn on or off the key tone. You can also turn on the alert tones when low battery and out of range are detected. Low battery tone will be emitted while you are talking with the phone to alert you that you need to charge up your battery.
  • Page 51: Choose The Information To Be Displayed In Idle

    Choose the Information to be Displayed in Idle You can choose to display time or handset name in your idle screen. 1. Press MENU/OK and to select HS SETTINGS. 2. Press MENU/OK and to select HS DISPLAY. 3. Press MENU/OK and to select HANDSET NAME or TIME.
  • Page 52: Base Settings Using The Handset

    BASE SETTINGS USING THE HANDSET Set the Ringer Melody You can set special melody to personalise your base external ringer. A total of 10 melodies are provided for your selection. 1. Press MENU/OK and to select BS SETTINGS. 2. Press MENU/OK and to select BS RINGER.
  • Page 53: Change The System Pin Code

    Change the System PIN Code A 4-digit system PIN code is used for changing the system settings of the base station. It is used to protect your phone against unauthorised use. The default system PIN is 0000. Press MENU/OK and to select BS SETTINGS.
  • Page 54: Base Settings Using The Base

    BASE SETTINGS USING THE BASE Set the Ringer Melody for Internal Calls You can set special melody to personalise your base internal ringer. A total of 10 melodies are provided for your selection. Press MENU/OK and to select SETTINGS. Press MENU/OK and to select RING SETUP.
  • Page 55: De-Register A Handset

    De-register a Handset You will need to enter the 4-digit system PIN code in order to de-register a handset from the base station. (The default PIN is 0000.) Press MENU/OK and to select SETTINGS. Press MENU/OK and to select DELETE HS. Press MENU/OK and you are requested to enter the 4-digit system PIN.
  • Page 56: Set The Memory Keys

    Set the Memory Keys There are three photo speed dial memory keys 1, 2, and 3 on the right side of the telephone base, and one direct memory key M4, for you to store frequent use numbers. After a number is stored in any of these memory keys, you can simply press once on one of these memory keys to dial out to the number stored in it directly.
  • Page 57: Registration

    REGISTRATION Your handset and base station are pre-registered. Up to ive handsets can be registered to a single base station. lashes If for some reason, the handset is not registered to the base station ( even when the handset is near the base station), register your handset according to the following procedure.
  • Page 58: Reset Your Phone

    RESET YOUR PHONE You can reset your phone to the default settings. After reset, all your personal settings and call list entries will be deleted, but your phonebook list remains unchanged. Using a handset: Press MENU/OK and to select DEFAULT. Press MENU/OK and you are requested to enter the 4-digit system PIN.
  • Page 59: Answering Machine

    ANSWERING MACHINE Your telephone base includes a telephone answering machine that records unanswered calls when it is on. The answering machine can store up to 59 messages within the maximum recording time of approximately 12 minutes. As well as recording incoming messages, you can record memos for other users of your phone. NOTE: Your answering machine will answer calls after 10 rings even when it is turned off.
  • Page 60: Play Messages On Tam

    PLAY MESSAGES ON TAM If you have new messages, the display will show e.g. 02/05 MSGS, which means you have 2 new message out of total 5 messages. New messages are played irst, and then are saved as old messages, until they are deleted. Old messages are played again after all new messages are played completely.
  • Page 61: Delete All Messages On Tam

    Using the base direct key: In idle: Press PLAY/STOP to listen to messages and memos. Press PLAY/STOP if you want to stop the playback. Press � once if you want to repeat the current message from the beginning, or press twice to skip back to the previous message during message playback. �...
  • Page 62: Record Memos On Tam

    RECORD MEMOS ON TAM You can record your memo message for another user. When you record a memo, the message counter will increase by one and the message can be played in the same way as answering machine messages. Memo recording can still function even when the answering machine is turned off.
  • Page 63: Answering Machine Settings (Base Only)

    ANSWERING MACHINE SETTINGS (BASE ONLY) Set the Answer Mode By default, the answer machine is set in ANS&REC mode which allows callers to leave a message. This mode can be changed to ANSONLY which does not allow callers to leave a message. In that case, your callers will be prompted to call back later.
  • Page 64: Record Your Outgoing Message (Ogm)

    Record your Outgoing Message (OGM) You can record your own OGM for ANS & REC mode or ANSWER ONLY mode. When you record your own OGM, it will be used when the answering machine answers the call. If your personalised OGM is deleted, the pre-set OGM will be restored automatically.
  • Page 65: Playback The Outgoing Message (Ogm)

    Playback the Outgoing Message (OGM) Using a handset: Press MENU/OK and to select ANS. MACHINE. Press MENU/OK and to select TAM SETTINGS. Press MENU/OK and to select OGM SETTINGS. Press MENU/OK and to select ANS & REC or ANSWER ONLY. Press MENU/OK and to select PLAYBACK.
  • Page 66: Delete A Personalised Ogm (Set Ogm To Default)

    Delete a Personalised OGM (SET OGM to DEFAULT) Using a handset: Repeat Steps 1 to 6 in the section of Playback the Outgoing Message (OGM). Press CANCEL/MUTE to delete your personalised OGM and return to previous menu and the pre-set OGM is restored automatically. NOTE: If pre-set OGM is playing, you are not allowed to delete the pre-set OGM.
  • Page 67: Set The Recording Time Of Incoming Message

    Set the Recording Time of Incoming Message You can set the maximum length of the recording time of the incoming messages. Using a handset: Press MENU/OK and to select ANS. MACHINE. Press MENU/OK and to select TAM SETTINGS. Press MENU/OK and to select RECORD TIME.
  • Page 68: Change The Compression Rate

    Change the Compression Rate Three different compression rates (HIGH, MID and LOW) are provided for you to select different quality levels of recording incoming message. The lower the compression rate, the higher the recording quality level attained, but the shorter the total recording time available.
  • Page 69: Activate Remote Access

    Activate Remote Access Your phone lets you check your messages, or otherwise operate your answering machine, by calling the answering machine when you are away from home by entering a 4-digit remote access PIN on a tone-dialing phone. Use the 4-digit remote access PIN code to prevent other people from unauthorised access of your answering machine.
  • Page 70: Activate Or Deactivate The Remote Access

    Activate or Deactivate the Remote access Using a handset: Press MENU/OK and to select ANS. MACHINE. Press MENU/OK and to select TAM SETTINGS. Press MENU/OK and to select REMOTE ACC. Press MENU/OK and to select ON or OFF to turn on or off the remote access respectively.
  • Page 71: Remote Operations

    Remote Operations If you are away from your home, you can call your answering machine to switch on or off the answering machine and listen to your messages remotely using another tone-dialing phone. Place a call from a tone-dialing phone. When the answering machine answers the call and starts playing OGM, press Enter the 4-digit Remote Access PIN (default PIN is 0000).
  • Page 72: Troubleshooting

    TROUBLESHOOTING If you have dificulty with your phone, please try the suggestions listed below. Problem Solutions My telephone does • Make sure the battery is installed and charged not work at all. correctly. • For optimum daily performance, return the handset to the telephone base after use.
  • Page 73 There is • The handset may be out of range. Move it closer to the interference telephone base. during a • If you subscribe to high-speed Internet service (digital telephone subscriber line - DSL) through your telephone line, you must conversation.
  • Page 74 Common cure If the telephone is not responding normally, put the handset in for electronic the telephone base. If it does not respond, try the following (in equipment. the order listed): • Disconnect the power to the telephone base. • Disconnect the battery on the handset.
  • Page 75: Care And Maintenance Instructions

    CARE AND MAINTENANCE INSTRUCTIONS Take care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
  • Page 76: Customer Service & Product Warranty

    12 months from date of purchase. VTech do not warrant that the product will be free from defects if defects are caused by an accident, misuse, abuse, improper installation or operation, vermin infestations, lack of reasonable care, unauthorised modiication, loss of parts, tampering or attempted repair by a person not authorised by VTech;...
  • Page 77 Statutory Rights. This Voluntary Product Warranty is given by: VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627 Address: 24 Gilby Road, Mount Waverley 3149 IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS –...
  • Page 78 VTech is the registered trademark of VTech Holdings Limited. Copyright © 2016 for VTech Telecommunications (Australia). All rights reserved. Printed in China. Version A FOR MORE INFORMATION CALL: TECHELP ON 1300 369 193 OR EMAIL: TCPSUPPORT_AU@VTECH.COM...

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