VTech UP416 User Manual page 115

Appendix
Troubleshooting
There is no dial tone.
• First try all the suggestions above.
• Make sure you plug the handset cord securely and firmly into the
the telephone base and the corded handset.
• If the previous suggestions do not work, disconnect the telephone line from
the console and connect it to a different telephone. If there is no dial tone on
that telephone either, the problem is in your wiring or local service. Contact
your telephone service provider.
• Your telephone line cords or Ethernet cable might be defective. Try installing
new ones.
Make sure a line is selected. Press a line key (L1-L4) or SPEAKER
•
If there is no dial tone when you press HEADSET, make sure the corded
•
headset is firmly connected to the
I cannot dial out.
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The corded handset might
take a second or two to connect the console and produce a dial tone. This is
normal. Wait an extra second before dialing.
• Make sure the telephone is set to the correct dial mode (pulse dial or tone
dial) for the service in your area. Refer to Dial mode on page 44 to set the
dial mode.
• If the other telephones in your building are having the same problem,
contact your telephone service provider.
My computer can't connect to the network after plugging the Ethernet
cable through the PC port (
• Make sure the console is connected to power. The PC port (
work when the console does not have power source or during a power
outage.
• Make sure you plug the Ethernet cable connecting to the Ethernet switch
or router into the Ethernet port and the Ethernet cable connecting to the
computer into the PC port.
The network connection speed on my computer drops significantly after
plugging the Ethernet cable through the PC port (
• If you are using Gigabit Ethernet system, the connection speed drops to
100M after plugging the Ethernet cable through the PC port (
jack.
).
107
jack on
) does not
).
).
.