Vtech Hospitality Limited Warranty Program - VTech A2211-FSK User Manual

Appendix
VTech Hospitality Limited Warranty
Program
VTech Communications, Inc., the manufacturer
of VTech Hospitality Product ("Product"),
warrants to the holder of a valid proof of
purchase ("end user" or "you") that the Product
and all accessories provided by VTech in the
Product's package are free from defects in
material and workmanship, pursuant to the
following terms and conditions, when installed
and used normally and in accordance with
the Product's operating instructions. The
limited warranty extends to the end user of
this Product and applies only if such Product is
purchased through a United States of America
and/or Canadian distributor. The limited
warranty period for this Product is determined
based on the following:
5 Years – Analog Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and
cordless
• All TrimStyle Models
2 Years – SIP Non-Display Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and
cordless
• All TrimStyle Models
During the limited warranty period, VTech's
authorized service representative will repair
or replace, at VTech's option, without charge,
a Product that is not free from defects in
materials and workmanship. If VTech's
authorized service representative repairs the
Product, new or refurbished replacement
parts may be used. If the Product is replaced,
it may be replaced with a new or refurbished
Product of the same or similar design. Repair
or replacement of Product, at VTech's option, is
the exclusive remedy.
The limited warranty period for the Product
begins on the date that the end user takes
possession of the Product. This limited warranty
also applies to repaired or replacement
Products for a period of either: (a) 90 days from
the date the repaired or replacement Product
is shipped to you; or (b) the time remaining
on the original limited warranty as described
above; whichever is longer.
This limited warranty does not cover:
1. Product or parts that have been subjected
to misuse, accident, shipping or other physical
damage, improper installation, abnormal
operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due to
repair, alteration or modification by anyone
other than an authorized service representative
of VTech; or
3. Product to the extent that the problem
experienced is caused by signal conditions,
network reliability or cable or antenna systems;
or
4. Product to the extent that the problem is
caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers,
product serial number plates or electronic
serial numbers have been removed, altered or
rendered illegible; or
6. Product purchased, used, serviced, or
shipped for repair from outside the United
States or Canada, or used for non-approved
commercial or institutional purposes (including
but not limited to Products used for rental
purposes); or
7. Product returned without valid proof of
purchase; or
8. Charges or costs incurred by the end user,
and risk of loss or damage, in removing and
shipping the Product, or for installation or
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