Retrieving Messages - ESI Feature Phone User Manual

Analog stations

Retrieving messages

You can pick up messages from your station, when away from the office or from another user's ESI
Feature Phone.
1. Lift the handset, and dial
2. If calling from outside, when the operator or another user answers your call, have them transfer
you by pressing VOICE MAIL and hanging up.
3. You will hear the mailbox greeting. Press 8 to hear the messages.
4. If required, enter your password.
5. The ESI phone system will announce the number of new and old messages, and will start
playback of messages starting with the oldest new message and continue until all messages and
recordings have played or you press
Note: If, while picking up messages, you receive a call waiting tone, hang up, lift the handset and you will be
connected to the waiting call. If you hang up during the playback of a message, the message will be saved.
Voice prompted instructions will be played at the end of each message. Once you've learned these
prompts (see the chart, "Functions available during analog station voice mail message retrieval," below)
you can proceed more rapidly by pressing one of the following keys any time during the message or
during a prompt.
Functions available during analog station voice mail message retrieval
Note: Functions tinted gray, below, either change or are not available when you're using an ESI Feature
Phone (see page D.3).
Key Function
4 Back up (rewind)
5 Access user
programming
7 Delete
9 Save
0 Operator
To disconnect
Retrieving messages from another user's ESI Feature Phone
Press 501. Follow the procedures described previously (see top of this page).
G.4
501.
to disconnect.
Description
When pressed during message playback, rewinds 4 seconds
for each key press. If pressed after the message has finished,
it returns you to the beginning of the message.
Accesses user programming menu.
Deletes the message from the mailbox
(see "Message Recycle Bin," page D.6).
Saves the message (it will be played as an old message the
next time messages are picked up).
Transfers you to the operator.
Always press before hanging up (if you press it during
playback of a message, the message and any other unsaved
messages will be saved).
User's Guide