AudioCodes Mediant 1000 User Manual page 180

Table 5-41: Call Counters Description (continues on pages 179 to 180)
Counter
Number of Established This counter indicates the number of established calls. It is incremented as a result of
Calls one of the following release reasons, if the duration of the call is bigger then zero:
GWAPP_REASON_NOT_RELEVANT (0)
GWAPP_NORMAL_CALL_CLEAR (16)
GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:
RELEASE_BECAUSE_UNKNOWN_REASON
RELEASE_BECAUSE_REMOTE_CANCEL_CALL
RELEASE_BECAUSE_MANUAL_DISC
RELEASE_BECAUSE_SILENCE_DISC
RELEASE_BECAUSE_DISCONNECT_CODE
Note: When the duration of the call is zero, the release reason
GWAPP_NORMAL_CALL_CLEAR increments the 'Number of Failed Calls due to No
Answer' counter. The rest of the release reasons increment the 'Number of Failed Calls
due to Other Failures' counter.
Percentage of The percentage of established calls from attempted calls.
Successful Calls (ASR)
Number of Calls This counter indicates the number of calls that failed as a result of a busy line. It is
Terminated due to a incremented as a result of the following release reason:
Busy Line GWAPP_USER_BUSY (17)
Number of Calls This counter indicates the number of calls that weren't answered. It is incremented as a
Terminated due to No result of one of the following release reasons:
Answer GWAPP_NO_USER_RESPONDING (18)
GWAPP_NO_ANSWER_FROM_USER_ALERTED (19)
And (when the call duration is zero) as a result of the following:
GWAPP_NORMAL_CALL_CLEAR (16)
Number of Failed Calls This counter indicates the number of calls whose destinations weren't found. It is
due to No Route incremented as a result of one of the following release reasons:
GWAPP_UNASSIGNED_NUMBER (1)
GWAPP_NO_ROUTE_TO_DESTINATION (3)
Number of Failed Calls This counter indicates the number of calls that failed due to mismatched gateway
due to No Matched capabilities. It is incremented as a result of an internal identification of capability
Capabilities mismatch. This mismatch is reflected to CDR via the value of the parameter
'DefaultReleaseReason' (default is GWAPP_NO_ROUTE_TO_DESTINATION (3)), or
by the GWAPP_SERVICE_NOT_IMPLEMENTED_UNSPECIFIED(79) reason.
Number of Failed Calls This counter is incremented as a result of calls that fail due to reasons not covered by
due to Other Failures the other counters.
Average Call Duration The average call duration of established calls.
(ACD) [sec]
Attempted Fax Calls This counter indicates the number of attempted fax calls.
Counter
Successful Fax Calls This counter indicates the number of successful fax calls.
Counter
H.323 User's Manual
Description
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Mediant 1000
Document #: LTRT-83401