Panasonic KX-TAW848 Features Manual page 33

will be directed to the group's overflow destination (→ 1.2.2.5 Overflow Feature). While calls are waiting in
the queue, the calls are handled according to a Queuing Time Table (→ Queuing Time Table [630]), which
can be assigned for each time mode (→ 2.2.4 Time Service).
Each Queuing Time Table consists of up to 16 sequences. Each sequence consists of a command which
plays audio for the caller or controls how the call is routed, and once one sequence has been performed,
the next sequence is performed if the caller is still waiting. The commands which can be selected for each
sequence are explained below.
[Queuing Time Table Commands]
Command
OGM An outgoing message (OGM) is played for
the caller.
Wait The caller waits for the specified time while
hearing a ringback tone or Music on Hold.
Sequence Jumps to a specified sequence. Used to
create a loop within the table.
Overflow Directs the call to the overflow destination.
Disconnect Disconnects the call.
None Skips to the next sequence.
[Programming Example: Queuing Time Table]
Queuing
Time
Table Sequence
01
No.
01 OGM 01
02 Wait 20 s
→ Sequences in Queuing Time Table [631]
*1
*2 A call will always be disconnected if it is not answered by the end of Sequence 16.
Description
Sequence
Sequence Sequence
02 03
Wait 30 s OGM 03
OGM 08
Sequence 01
1.2 Receiving Group Features
Once the message has been played, the
next sequence is activated.
Music on Hold is played for the caller for the
specified amount of time.
If an OGM command has not been
programmed for a sequence preceding the
Wait command, the caller will hear a
ringback tone for the specified amount of
time.
None
None
None
If assigned to sequence 01, the Queuing
Time Table will be disabled.
*1
Sequence
...
04
Overflow
Condition
Sequence
16
*2
Feature Guide 33