Panasonic KX-TAW848 Features Manual page 143

FWD to the VPS
An extension user can set his or her calls to be forwarded to your VPS. The way in which the VPS
will then handle these calls is determined through system programming.
a)
If "FWD to the VPS Sequence" is set to "Answer by Mailbox", the PBX will direct
forwarded calls to the VM service of your VPS. The PBX will send the extension's mailbox
number to the VPS via Follow on ID, allowing callers to leave a message for the extension user
without dialing a mailbox number.
b)
If "FWD to the VPS Sequence" is set to "AA", the PBX will direct forwarded calls to the AA
service of your VPS. Callers will hear the AA greeting ("Enter the extension number of the
desired party.") and can connect themselves to a destination.
c)
If "FWD to the VPS Sequence" is set to "None", the PBX will direct forwarded calls to
whichever service (VM or AA) is assigned to the VM (DTMF) group.
Intercept Routing to the VPS
CO line calls which are not answered can be programmed to be redirected to your VPS. The way
in which the VPS will then handle these calls is determined through system programming.
a)
If "Intercept Routing to the VPS Sequence" is set to "Answer by Mailbox", the
PBX will direct calls to the VM service of your VPS. The PBX will send the extension's mailbox
number to the VPS via Follow on ID, allowing callers to leave a message for the extension user
without dialing a mailbox number.
b)
If "Intercept Routing to the VPS Sequence" is set to "AA", the PBX will direct calls
to the AA service of your VPS. Callers will hear the AA greeting ("Enter the extension number
of the desired party.") and can connect themselves to a destination.
c)
If "Intercept Routing to the VPS Sequence" is set to "None", the PBX will direct calls
to whichever service (VM or AA) is assigned to the VM (DTMF) group.
DTMF Commands Sent to the VPS
In order to access the appropriate feature of your VPS (playing or recording messages, playing the OGM
used by the AA service, etc.), the PBX sends preprogrammed DTMF tones which command the VPS.
Assign these DTMF commands through system programming to match the settings of your VPS. If the
settings of the PBX and VPS do not agree, the VPS will not perform as expected.
[Programming Example: DTMF Commands]
Feature
Record a message
Play a message
Switch to VM
Switch to AA
H = Mailbox Number. The appropriate mailbox number will be sent to the VPS in place of the "H".
* The DTMF commands here are the default commands used by the PBX. Program either the PBX or
your VPS so that these settings match. Note, however, that non-Panasonic VPSs may use different
feature names.
DTMF Command Sent to VPS*
H
H
#6
#8
1.19 Voice Mail Features
Feature Guide 143