HP StorageWorks 1/8 User's And Service Manual page 140

Error code Description
Time controller failed during
D3
Power-On-Self-Test
D4 Internal UART serial communication error
D5 Communication to display failed
D6 Autoloader controller memory error
D7 Firmware upgrade error
D8 Autoloader controller data base error
When running the wellness test, the bar code
DA
did not match the previous value for that tape
DC I2C Bus failure.
Key server token backup not successful (not
E1
enough available space on target token)
Unsupported hardware detected. Some
E2 hardware that is connected to the Autoloader
requires updated Autoloader firmware.
Error during key server token backup;
E3
backup process unsuccessful.
140 Troubleshooting
Details and solution
Power-cycle the unit.
This error can occur is an attempt is made
to upgrade a drive with the wrong
personality or version for that drive.
• Ensure that the correct drive firmware is
being used to update the drive.
• If the correct drive firmware is being
used, update the Autoloader firmware.
• Power cycle the device and attempt the
operation again.
Power-cycle the unit.
• Check the bar code label for proper ap-
plication and damage.
• Run the wellness test again.
• Power-cycle the device.
• Retry the backup with a token with space
for more keys.
NOTE:
Each token can hold 100 keys.
Keys cannot be overwritten or
deleted; only unique keys will be
written to the token.
• Update the Autoloader firmware to the
current version.
• Retry the backup with a different token.
• If the error occurs again, contact HP cus-
tomer support.