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Error code
Description
5
8D
Sled
obstructed
Ends of gripper
8E
range
Ends of slider
8F
range
Ends of elevator
90
range
136
Troubleshooting
1
movement not in expected
2
movement not in expected
3
movement not in expected
Details and solution
If this error occurs on the first power-on
after unpacking or moving the device, or
after replacing the chassis, ensure that
the shipping lock was removed from the
top and stored on the back panel (see
Removing the shipping
lock" on page 34).
If the device was moved or shipped with
tape cartridges in the magazines, verify
that the cartridges did not come out of
the magazines to obstruct the robotic.
Ensure that nothing is stacked on top of
the device because any weight on top of
the device can bow the top cover down
and interfere with the robotics. If the
Autoloader has a tabletop conversion
cover, verify that no more than 15 kg (33
lb) is on top of the cover.
Ensure that the device is either mounted
in a rack with its rack kit or in a tabletop
conversion cover. If the Autoloader is not
mounted in a rack or in the tabletop
conversion cover, ensure that the six
support feet are installed and that all of
them are standing on a flat surface. The
device must be supported under both of
its side edges or the bottom can bow and
impede robotic movement.
Remove all magazines and look for any
obstructions to the robot.
Run the wellness test.
Remove all magazines and look for any
obstructions to the robot.
Run the wellness test.
If the error consistently happens on the
same slot, try different tape cartridges in
that slot.
• If the failure remains with the same
slot, the magazine may be at fault.
• If the failure follows the tape cart-
ridge, the tape cartridge may be at
fault.
If the device is performing an operation
that automatically returns a tape cartridge
to a certain slot, make sure another tape
is not loaded in that slot.
Run the wellness test
Remove all magazines and look for any
obstructions to the robot.
Run the wellness test.

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Hdx 18

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