HP StorageWorks 1/8 User's And Service Manual page 139

Error code Description
Robotic controller not responding to
B5
command from Autoloader controller
C0 Network initialization failed
C1 Telnet interface initialization failed
C2 Web server initialization failed
C3 EEPROM parameter failure
C4 LAN card initialization failed.
C5 EEPROM write data to failure.
C6 Ping command did not reach target
C7 Cannot upgrade firmware from USB
C8 Cannot upgrade firmware from FTP
C9 Cannot upgrade robotic firmware from Flash.
D0 ROM checksum incorrect
D1 RAM error during Power-On-Self-Test
Read or Write to NVRAM on autoloader
D2
controller failed
HP StorageWorks 1/8 G2 Tape Autoloader User and service guide
Details and solution
• Update the firmware to the latest version.
• Power cycle the device and retry the op-
eration.
• Check the network cable.
• Check that the network configuration is
correct.
• If DHCP is enabled, ensure that a DHCP
server is up an running on the device's
network.
• Power cycle the device and try again.
• Check the network cable.
• Check that the network configuration is
correct.
• Power cycle the device and try again.
• Power cycle the device and try again.
• Check the network cable.
• Check that the network configuration is
correct.
• Power cycle the device and try again.
• Ensure that the correct file was selected.
• Retry firmware upgrade.
• If not successful, attempt a different firm-
ware upgrade method.
• Retry firmware upgrade.
• If not successful, attempt a different firm-
ware upgrade method.
• If still not successful, contact HP customer
support.
• Retry Autoloader firmware upgrade.
• Ensure that the firmware is correct for the
device.
• If the device continues to fail, contact
HPcustomer support.
Power-cycle the unit.
Power-cycle the unit.
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