Error Messages - Xerox WorkCentre PE16 Service Manual

ALIGNMENT & A D J U S T M E N T S

6.9 Error Messages

The display on the front panel shows printer status and error messages. Refer to the following material for explanations
of the messages and possible solutions to the problems. The messages are listed in alphabetical order, with
numbered messages following.
BYPASS JAM
Meaning : The machine detected a non-feeding condition from the BYPASS Tray.
Solution : Open the side Cover and clear the jam.
COMM. ERROR
Meaning : A problem with the facsimile communications has occurred.
Solution : Try again.
DOCUMENT JAM
Meaning : Loaded document has jammed in the ADF.
Solution : Clear the document Jam.
DOOR OPEN
Meaning : The side cover is not securely latched.
Solution : Clear the cover until it clicks in place.
DRUM WARNING
Meaning : N ea ring end of drum life, the machine page count has exceeded 14000 print pages.
Solution : Drum has 1,000 pages remaining. When the "REPLACE DRUM" message appears in the display,
the drum must be replaced.
GROUP NOT AVAILABLE
Meaning : You have tried to select a group location where only a single location number can be used, such
as when adding locations for a multi-dial operation.
Solution : Try again, check location for group.
Heating Error
Meaning : During operation, t emperature does not go up.
Solution : Check thermister contact point & Heating Lamp.
LINE BUSY
Meaning : The remote FAX didn't answer
Solution : Try again.
LINE ERROR
Meaning : Your unit cannot connect with the remote machine, or has lost contact because of a problem on
the phone line. When the machine has a problem in cause of fax data reception step
Solution : Try again. Try connecting a phone to the socket to check the line. If failure persists, wait an hour
or so for the line to clear then try again.
LOAD DOCUMENT
Meaning : You have attempted to set up a sending operation with no document loaded.
Solution : Load a document and try again.
MEMORY FULL
Meaning : The memory has become full.
Solution : Either delete unnecessary documents, or retransmit after more memory becomes available, or
split the transmission into more than one operation.
Service Manual
July 2003 WorkCentre PE16