Xerox WorkCentre PE16 Service Manual page 102

Troubleshooting
7.4.3 Defective FAX SEND/RECEIVE
• Description The FAX SEND/RECEIVE is not functioning.
Check and Cause
1. Check if you can get a dial tone by pressing
OHD.
2. Check if you can hear a RECEIVE tone while
MODEM testing in the TECH mode.
7.4.4 Defective FAX SEND
• Description RECEIVE is functioning, but SEND is not functioning or the received data are broken.
Check and Cause
1. Check if there is noise when pressing on-hook
dial.
2. Check the RECEIVE condition by trying to send a
FAX to another fax machine from the sending FAX.
3. Check if the telephone line is connected to the
product. Check if it has excessive noise.
Service Manual
7-18
July 2003
Solution
1. If the MODEM testing is normal and there is no dial
tone, replace the LIU PBA.
2. If the MODEM testing is not normal, replace the Main
PBA.
Solution
1. If noise is present while on-hooking, replace the tele-
phone line cord.
WorkCentre PE16