Resolving The No Smart Encoder Error Message; Resolving The Failed Smart Encode Error Message - Fargo DTC550 User Manual

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Resolving the No Smart Encoder Error Message

Symptom: The Printer is receiving encoding data, but the Printer is not configured with
this Encoder type.
Step Procedure
1 Ensure the LCD Setting is correct.
•
Press Select on the LCD.
•
Select the Setup Printer and Encoder Settings.
•
Change the Setting from None to Yes.
2 Check the software user's manual for encoding instructions if the encoding
data was sent in error.

Resolving the Failed Smart Encode Error Message

Symptom: The card's smart chip was not encoded properly.
Step Procedure
1 Check to ensure that the cards are loaded with the smart chip facing up
and are being fed into the Printer first.
2 Verify that the card is entering the E-card Docking Station properly.
•
Send an encoding print job from the computer.
•
Watch the card feed into the Printer and enter the E-card Docking
Station.
•
Adjust the Flipper Offset (as needed) if the card is not feeding into the
E-card Docking Station properly. See
Flipper
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
Table.
Fargo Electronics, Inc.
Resolving the Card Jam on the
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