Fargo DTC550 User Manual

Fargo DTC550 User Manual

Direct to card printer/encoder
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DTC550 Direct to Card
Printer/Encoder User Guide
(Rev. 2.8)
Part Number: L000685

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Summary of Contents for Fargo DTC550

  • Page 1 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) Part Number: L000685...
  • Page 2 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8), property of Fargo Electronics, Incorporated Copyright © 2005 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers, who have signed a “no...
  • Page 3: Table Of Contents

    Printing Dynamic Text ____________________________________________________________ 2-39 Section 3: Setup and Installation Procedures ___________________________________ 3-1 Printer Setup and Placement ___________________________________________________________ 3-1 Choosing a Good Location __________________________________________________________ 3-1 About Moisture Condensation _______________________________________________________ 3-1 Introduction ________________________________________________________________________ 3-2 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 4 Resolving a Program Exception Error ________________________________________________ 4-37 Diagnosing the Image Problems _______________________________________________________ 4-38 Resolving the Pixel failure problems _________________________________________________ 4-38 Resolving the Card surface debris problems ___________________________________________ 4-40 Resolving the incorrect Image Darkness problems ______________________________________ 4-42 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 5 Adjusting the Card Guide Rail _________________________________________________________ 5-3 Adjusting the Internal Card Guide ______________________________________________________ 5-7 Attaching the Card Lamination Module _________________________________________________ 5-10 Performing the procedure for the DTC550 Card Lamination Module Attachment Kit______________ 5-11 Section 6: Printer Adjustments_______________________________________________ 6-1 Using the Card tab___________________________________________________________________ 6-1...
  • Page 6 Functional Specification - Ethernet Option ________________________________________________ 7-3 Network Services - Overview ____________________________________________________7-4 Reviewing the Print Server__________________________________________________________ 7-4 Reviewing the Web Page Server _____________________________________________________ 7-4 Reviewing the Network Management Interface __________________________________________ 7-4 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 7 Using the Clear Changes button _____________________________________________________ 7-23 Using the Ribbon Information page ____________________________________________________ 7-24 Using the TCP/IP page ______________________________________________________________ 7-25 Using the DTC550 TCP/IP Status Web Page ___________________________________________ 7-26 Using the Printer page _______________________________________________________________ 7-27 Using the System Log page___________________________________________________________ 7-29...
  • Page 8 Selecting the Color Bars Self Test button_______________________________________________ 9-2 Selecting the Alignment Self Test button _______________________________________________ 9-3 Selecting the Device Settings Self Test button ___________________________________________ 9-3 Section 10: Packing the DTC550 Card Printer _________________________________ 10-1 Packing the Printer _______________________________________________________________ 10-1 Section 11: LCD On-Line Menu Navigation ___________________________________ 11-1...
  • Page 9 Reviewing Example No. 2: Serial Number A1280224 ___________________________________ 12-2 Section 13: Reviewing Spare Parts Lists ______________________________________ 13-1 Reviewing the Spare Parts List for DTC550 Series Card Printer ____________________________ 13-1 Reviewing the Spare Parts List for the DTC550 LAM____________________________________ 13-1 Section 14: Glossary of Terms ______________________________________________ 14-1 Section 15: Index_________________________________________________________ 15-1 DTC550 Direct to Card Printer/Encoder User Guide (Rev.
  • Page 10: Section 1: Introduction

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 11: See Safety Messages Below

    • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 12: How To Use The Guide

    Fargo Electronics, Inc. How to use the guide The DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) is designed to provide Installers and Technicians with quick, efficient lookup of related procedures, components and terms. The manual can be used effectively either in soft or hard copy, depending on the preference of the Installer or Technician.
  • Page 13: Dtc550 Direct To Card Printer/Encoder Overview

    FOR RESTRICTED USE only Fargo Electronics, Inc. DTC550 Direct to Card Printer/Encoder Overview Reviewing the DTC550 Block Diagram DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 14 Ribbon Card Feed Roller Encoder Card Feed Print Platen Roller Stepper Headlift Thermistor Printhead Cover Printhead Cooling Fan Interlock Release Card Input Hopper Lever RFID Hopper Lift Hopper Transport Card Feed DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 15: Reviewing Dtc550 Sequence Of Operations

    FOR RESTRICTED USE only Fargo Electronics, Inc. Reviewing DTC550 Sequence of Operations The following sequence describes a DTC550 doing a dual-sided full color print job with magnetic encoding. Step Process The File information is received from the PC. The Flipper Stepper activates and rotates the Flipper Table until the Flipper Home Sensor is activated.
  • Page 16 All Stop. (Note: The Ribbon Encoder is active during this step.) The Headlift Motor engages, moving the Printhead up until the Headlift Sensor is activated. All Stop. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 17 Repeat steps 14 to 20 for the appropriate Number of Color/Overlay Panels if printing a Dual sided card. If not then card is transported to the laminator if applicable or ejects the card. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 18: Reviewing Dtc550 Boot Up Sequence

    If no errors are detected the LCD screen displays READY. If errors are detected, then an error message is displayed and the LCD displays NOT READY until the error condition is corrected. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 19: Reviewing The Lamination Module Sequence Of Operations

    The Flipper Table Motor activates until the Card is inverted based on the Flipper offset setting. The Flipper Table Clutch disengages. The card is fed off the Flipper Table. The Flipper Table Clutch engages. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 1-10...
  • Page 20: Cancel Button

    Repeat Steps 2 through 7. The card is fed out of the Printer. Lamination Station Securing Lamination Latches Top Cover Lamination LED Light Cancel Button Resume (pause) Button Rejection Card Output Card Hopper Hopper DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 1-11...
  • Page 21: Reviewing The Lamination Module Boot Up Sequence

    The Lamination Ribbon motor activates to determine the presence of a roll of lamination. The Lamination Flipper table homes itself. The Card sensor checks for the presence of a card and ejects it if found. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 1-12...
  • Page 22: Section 2: Specifications

    Regulatory Compliances, Agency Listings and FCC Rules The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings and FCC Rules for the DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8). Regulatory Compliances...
  • Page 23: Agency Listings

    Reference Safety Messages in this document. Environmental Protection (China-RoHS) Environmental Protection Use Period is based on the product being used in an office environment. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 24: Technical Specifications

    YMCFKOK*, 350 prints Barcodes PVC or polyester cards with polished PVC finish; monochrome resin required for 100% polyester cards. Input Hopper DTC550: Dual-stack Hopper, 200 cards (30 mil); auto or manual Card Capacity feed Output Hopper 100 cards (30 mil)
  • Page 25 Colors Up to 16.7 million colors / 256 shades per pixel • Dimensions DTC550: 10.75"H x 18.5"W x 11"D / 273mmH x 470mmW x 279mmD • DTC550 + Lam: 10.75"H x 30.5"W x 11"D / 273mmH x 775mmW x 279mmD •...
  • Page 26 Options (for LC) • PolyGuard Overlaminate, 1.0 mil and .6 mil thick • All overlaminates available in clear, standard holographic design or custom holographic design. • PolyGuard available in a CR-80 patch size. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 27 Print Area CR-79 (3.303"L x 2.051"W / 83.9mmL x 52.1mmW) • CR-80: Specifically, the DTC550 Card Printer can print an image at approximately 2.110-inches x 3.362-inches (633 x 1008 pixels) on a standard CR-80 card, which is 2.125- inches x 3.370-inches (637 x 1012 pixels). (Note: This means that there could be up to a 4-pixel or .011-inch margin...
  • Page 28 Full-color with two resin black panels, no overlay panel, YMCKK*, 500 prints • Resin black (3000 prints); green, blue, red, white, silver and gold (1000 prints) • Resin black and overlay panel, KO*, 1500 prints DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 29 Extended Warranties available Printhead: One year, unlimited pass with UltraCard Cards • Weight DTC550: 20 lbs. (9.1 kg.) • DTC550-LC: 39 lbs. (17.7 kg.) • LC Module: 19 lbs. (8.6 kg.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 30: Functional Specifications

    InTM. This produces the image in the surface of the card. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 31 (K) panel of a full color Print Ribbon. The difference, however, is that solid dots of resin-based ink are transferred and fused to the surface of the card. (Note: This produces very durable, saturated printing.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-10...
  • Page 32 Fargo Electronics, Inc. Printer Components: Adjustment Lever to Serial Interface Ports Component Description Card Adjusts the Printer through feed varying card thicknesses. The Thickness settings are in increments of 10. Adjustment Lever DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-11...
  • Page 33 Printer Components: Adjustment Lever to Serial Interface Ports (cont.) Component Description Card Cleaning Automatically cleans cards for higher print quality. (Note: Replace Cartridge this roller with every ribbon or as needed.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-12...
  • Page 34 FOR RESTRICTED USE only Fargo Electronics, Inc. Printer Components: Adjustment Lever to Serial Interface Ports (cont.) Component Description Card Input Use the Dual Input Hopper to load blank cards. Hopper DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-13...
  • Page 35 FOR RESTRICTED USE only Fargo Electronics, Inc. Printer Components: Adjustment Lever to Serial Interface Ports (cont.) Component Description Card Output Stores printed cards; up to 100, 30 mil cards. Hopper DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-14...
  • Page 36 Indicates Printer ON, OFF, pause, status conditions and error conditions. Printhead This Print Station component actually does the printing. (Note: This component is fragile and must not be bumped or touched with anything other than a cleaning pen.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-15...
  • Page 37 This port connects to a Windows PC with a USB cable. Port Serial For Encoding option: These ports are provided only if your Interface Ports Printer includes one or more optional Encoding Modules. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-16...
  • Page 38: Printer Components: Lcd And Softkey Control Pad

    System When the Printer is first powered ON, the Printer's system check Check screens will briefly appear to: Screens Initialize the system. Display the READY screen. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-17...
  • Page 39 The Print Status screen always displays Cancel in the lower left and Pause in the lower right. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-18...
  • Page 40: Led Light

    User is too far away from the Printer to read the LCD display.) See the descriptions for Error Screens and Attention Screens below this LED Light display for more detail on the Printer's LCD display. LED Light DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-19...
  • Page 41 INFO MSG 1 of 2 or whatever the total number of messages may be. Like error messages, help text explaining the particular condition can also be accessed by pressing the HELP button. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-20...
  • Page 42: Printer Components: Print Ribbons

    This letter code indicates the type of Ribbon panel used with each Ribbon. = Dye-Sublimation Yellow Panel = Dye-Sublimation Magenta Panel = Dye-Sublimation Cyan Panel = Resin Black Panel = Overlay Panel = Ultra Violet Flourenscing Panel DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-21...
  • Page 43: Printer Components: Resin-Only Print Ribbons

    ID cards. (provides 1,000 prints) Metallic Resin Metallic resin Ribbons are available for printing resin images with a unique metallic sheen. (provides 1,000 prints) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-22...
  • Page 44: Printer Components: Dye-Sublimation/Resin Print Ribbons

    Here are the colored Ribbon designations. The Panels of color are displayed in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Fluorescent (F), Black (K), Overlay (O). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-23...
  • Page 45 Here are the colored Ribbon designations. The Panels of color are displayed in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K) and Black (K) (used for backside, black only printing). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-24...
  • Page 46: Printer Components: Blank Cards

    All standard Card Printers provide a 100 card capacity Card Output Hopper Hopper (based on a standard 30 mil card thickness). (Note: This Hopper stores the cards after they are printed.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-25...
  • Page 47: Reviewing The Card Lamination Module

    Roller unless the Printer has been turned off for at least 20 to 30 minutes. All DTC550 Printers support the attachment of an optional Card Lamination Module. This module can be ordered pre-installed on your Printer from the factory or can be ordered separately as a field upgradeable module.
  • Page 48 FOR RESTRICTED USE only Fargo Electronics, Inc. Reviewing the Card Lamination Module (continued) Here is another display of the Card Lamination Module. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-27...
  • Page 49: Reviewing The Lamination Top Cover And Station

    The Lamination Station must be closed in order for the Printer to begin laminating. Lamination Station Securing Lamination Latches Top Cover Lamination LED Light Cancel Button Resume (pause) Button Rejection Card Output Card Hopper Hopper DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-28...
  • Page 50: Reviewing The Securing Latches And Lamination Led Light

    CANCEL softkey button. (Note: This will cancel all jobs in the Printer. Any card currently laminating will finish and eject. The Lamination Module's Cancel button cancels only the lamination job.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-29...
  • Page 51: Reviewing The Resume (Pause) Button

    (Note: with the Lamination Station open, the Resume button can also be used to manually rotate the Feed Rollers backward. This is helpful when cleaning the Rollers or when clearing jammed media.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-30...
  • Page 52: Reviewing The Rejection Card Hopper And Card Output Hopper

    Module laminates another card for maximum efficiency.) In fact, you can even open the Lamination Module to replace the overlaminate while the Printer is printing or encoding and vice versa. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-31...
  • Page 53: Reviewing The Module And Lcd Display Interaction

    3 to 4 minutes. (Note: The LCD display will read Lam Heating or Cooling whenever the Lamination Roller is heating up or cooling down to the prescribed temperature. When the Lamination Module has reached its target temperature, lamination will begin.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-32...
  • Page 54: Reviewing The Laminator Temperature Adjustment

    Printer power OFF and ON both serve to reset the Laminator to its default temperature.) • Consistent Temperature: The temperature setting within the Printer Driver stays the same until it is changed. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-33...
  • Page 55: Reviewing The Overlaminates

    To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, the Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact the authorized reseller.
  • Page 56: Reviewing The Overlaminate Design

    (Note: Custom holographic-type overlaminates are also available with specific designs, patterns, logos and security features.) Please contact the authorized reseller for more information about custom Overlaminates. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-35...
  • Page 57: Reviewing The Visual Security Solutions

    The image is customer specific and the program mirrors our holographic laminates program with a couple exceptions. Visual Security - Card Stock Part Numbers All Visual Security Cards will be offered on the following Fargo Card Stocks only: • Part No. 81754: Ultra Card •...
  • Page 58: Visual Security Card Stock - Tolerances

    Outside edge placement of Foil impression options on card will be 0.4 cm from edge of card. HoloMarkTM foil placement options will be at all four corners of card located 0.4 cm from edge of card. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-37...
  • Page 59: Fluorescing Panel - Application Specifications

    • For example, the text string of ~TFargo would appear on the card as just Fargo. • The location of the text will be dictated by the ~. • The format of the string will be as entered (i.e. font, size, etc.). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-38...
  • Page 60: Insert Fluorescent Image

    Fluorescing Panel. Follow the application directions to map a text field to a data source. “~T” must be included in the beginning of the expression or in the beginning of the data. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 2-39...
  • Page 61: Section 3: Setup And Installation Procedures

    Should this occur, print quality may not be optimum. Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow the moisture to evaporate. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 62: Introduction

    FOR RESTRICTED USE only Fargo Electronics, Inc. Introduction The following guide will walk you through the installation of the Fargo DTC550 Direct to Card Printer/Encoder Printer Driver, Diagnostic Utility, Print Ribbon and Cards. Time Requirement • Time Requirement (software): This software installation process will require approximately 2 to 5 minutes (depending on the speed of your PC).
  • Page 63: Inspection

    Setup/Installation and Printer Diagnostic Tool) • Keys (Included with the Hopper Lock option) This is included with the DTC550 with Lamination Module only: • Card Lamination Module - Power Supply with Power Cord DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 64: Loading Supplies

    To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. • For this reason, your Fargo warranty is void, where not prohibited by law, if you use non- Fargo Certified Supplies. Step Procedure Lift the Cover to the Print Station in order to load the Print Ribbon, as shown below.
  • Page 65 Step Procedure a. Pull back on the Blue Latch Hooks to release the Printhead Arm Assembly, as shown below. b. Pull the Printhead Arm Assembly back to its fully open position. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 66 Match the green ring on the Ribbon Spool to the Green Hub inside the Printer. (Note: When properly installed, the green ring will be fit securely in place.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 67 Lower the Roll until it aligns with the Hubs. Caution: Be careful to insert the Ribbon away from the Printhead Arm Assembly to avoid damaging the Printhead. Display A - Loading the Print Ribbon (take-up spool) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 68 FOR RESTRICTED USE only Fargo Electronics, Inc. Loading the Print Ribbon (continued) Display B - Loading the Print Ribbon (take-up spool) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 69 FOR RESTRICTED USE only Fargo Electronics, Inc. Loading the Print Ribbon (continued) Step Procedure Lower the Print Arm Assembly by gently pressing down with your thumb until the Printhead Arm latches into place. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 70: Inserting The Card Cleaning Cartridge

    Remove the white cover sheet before loading the Card Cleaning Cartridge, as shown in Display B (below). Display A - Replace the tape/cardboard cleaning roller Display B - Remove the white cover sheet DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-10...
  • Page 71 FOR RESTRICTED USE only Fargo Electronics, Inc. Inserting the Card Cleaning Cartridge (continued) Steps Procedure Insert the Cleaning Cartridge back into the Printer, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-11...
  • Page 72 FOR RESTRICTED USE only Fargo Electronics, Inc. Inserting the Card Cleaning Cartridge (continued) Steps Procedure Caution: Be sure to push down on the cartridge until it clicks into place. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-12...
  • Page 73 FOR RESTRICTED USE only Fargo Electronics, Inc. Inserting the Card Cleaning Cartridge (continued) Step Procedure Gently press down on the Cover until it closes. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-13...
  • Page 74: Loading The Overlaminate

    Fargo Electronics, Inc. Loading the Overlaminate (Note: This procedure only applies to the DTC550 with Laminating Card Printer/Encoder.) The loading process for both the Thermal Transfer Film and the PolyGuard™ Overlaminate material is the same. Refer to the following steps to load either type of overlaminate into the Printer.
  • Page 75 Pull up on the blue latch hooks to release the Lamination Arm. b. Pull the Lamination Arm back to its fully-open position. Remove the overlaminate from its packaging. Load the overlaminate into the Lamination Module. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-15...
  • Page 76 Use the end of the supply roll with the black core plug to push in the spring loaded hub located on the front side of the Printer. (Note: Make certain the overlaminate material is fed from beneath the roll, as shown below.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-16...
  • Page 77 Loading the Overlaminate (continued) Step Procedure Load the take-up end of the roll just as you loaded the supply end. (Note: When loaded properly, the overlaminate material should feed from underneath each roll.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-17...
  • Page 78 Close the Lamination Arm by pressing down on the center of the Lamination arm until it snaps into place, as shown below. Caution: Do not reverse the overlaminate roll. Damage may occur to the Lamination roller! DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-18...
  • Page 79 FOR RESTRICTED USE only Fargo Electronics, Inc. Loading the Overlaminate (continued) Step Procedure To complete this section, simply close the Lamination Module cover. See below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-19...
  • Page 80: Connecting Power To The Dtc550 Printer

    Connecting power to the DTC550 Printer Caution: Do not remove the red Warning sticker across the USB connection. Do not plug in the USB cable until prompted to do so during the installation of the DTC550 Printer Driver. See the Installing the DTC550 Printer Driver procedure.
  • Page 81 FOR RESTRICTED USE only Fargo Electronics, Inc. Connecting power to the DTC550 Printer (continued) Step Procedure Connect the AC power cable to the power supply, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-21...
  • Page 82 AC outlet, it is recommended that a Surge Protector be used to protect against power surges. • Note No. 2: Some buildings have surge protection built into the electrical outlets. Please consult your building supervisor regarding this material. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-22...
  • Page 83 Connecting power to the DTC550 Printer (continued) Step Procedure Connect the plug from the power supply to the Printer as shown below. (Note: If working with a non-Lamination unit, proceed to Step 8 in this procedure.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-23...
  • Page 84 Connecting power to the DTC550 Printer (continued) Step Procedure This applies to the DTC550 with Lamination Printer only. Connect the AC power cable to the DTC550 with Lamination power supply, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-24...
  • Page 85 Connecting power to the DTC550 Printer (continued) Step Procedure This applies to the DTC550 with Lamination Printer only. Connect the other end of the AC power cable to a Surge Protector. Connect the cord to the Power Supply. See both notes below.
  • Page 86 Connecting power to the DTC550 Printer (continued) Step Procedure This applies to the DTC550 with Lamination Printer only. Connect the plug from the power supply to the Card Lamination Module, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 87 Step Procedure Turn on the Printers power by pressing on the Printer's power switch (ON/OFF). (Note: Once the DTC550 has been powered on, the Printer will initialize the Print Ribbon.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-27...
  • Page 88: Loading The Blank Cards

    FOR RESTRICTED USE only Fargo Electronics, Inc. Loading the Blank Cards Step Procedure Open the Card Hopper door, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-28...
  • Page 89 (Note: The settings are in increments of 10, as shown below.) b. Depress the blue tab, move the lever and release it when properly set. (Note: The Printer will be set to a default of 30 mil.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-29...
  • Page 90 (Note: This will need to be done for each Hopper that is filled before the Hopper is switched.) b. Cycle between Hopper 1 and Hopper 2 by selecting H1 or H2 from the Printers LCD Control Panel. Display A - Loading the Blank Cards DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-30...
  • Page 91 FOR RESTRICTED USE only Fargo Electronics, Inc. Loading the Blank Cards (continued) Display B - Loading the Right Way and the Wrong Way DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-31...
  • Page 92 Loading the Blank Cards (continued) Display C - Inserting the Card Weight Step Procedure You have completed the setup procedure for the DTC550 Direct to Card Printer/Encoder. Continue to the next section for instructions on installing the Printer Driver. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 93: Software Setup And Installation Procedures

    (Note: If the CD does not automatically open, use “My Computer” or “Windows Explorer” to view the contents of the CD. Then, double-click on the Setup.exe file listed on the CD.) See below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-33...
  • Page 94 FOR RESTRICTED USE only Fargo Electronics, Inc. Installing the DTC550 Printer Driver (continued) Step Procedure Click on the Next button to continue with the installation. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-34...
  • Page 95 Fargo Electronics, Inc. Installing the DTC550 Printer Driver (continued) Step Procedure Read the License Agreement. Select I accept the terms of the license agreement. Click Next to continue with the installation. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-35...
  • Page 96 If installing an Ethernet Printer, select the Network Connection (Ethernet) radio button. Enter the IP address of the Printer. See Display B (below). Accessing the IP Address. Click Next to continue. Display A - Local Connection (USB) radio button DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-36...
  • Page 97 FOR RESTRICTED USE only Fargo Electronics, Inc. Installing the DTC550 Printer Driver (continued) Display B - Network Connection (Ethernet) radio button DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-37...
  • Page 98 FOR RESTRICTED USE only Fargo Electronics, Inc. Installing the DTC550 Printer Driver (continued) Step Procedure Click Next to continue. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-38...
  • Page 99 FOR RESTRICTED USE only Fargo Electronics, Inc. Installing the DTC550 Printer Driver (continued) Step Procedure Wait during the installation. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-39...
  • Page 100 This step only applies if you are installing a USB Printer. a. Connect the USB cable to the Printer. b. Turn ON the Printer at this time if it is not already ON. Wait during the installation. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-40...
  • Page 101 Installing the DTC550 Printer Driver (continued) Step Procedure Select the Ribbon Type from the dropdown menu. See Display A under this procedural step. Display A – Ribbon Type dropdown menu DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-41...
  • Page 102 FOR RESTRICTED USE only Fargo Electronics, Inc. Installing the DTC550 Printer Driver (continued) Step Procedure Click the Finish button to complete the Installware Wizard. You have completed this procedure. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-42...
  • Page 103: Printing A Test Print Image

    From your computer’s startup menu, select Settings > Printers and Faxes (Windows XP) or > Printers (Windows 2000). b. Double click on the DTC550 Direct to Card Printer under the Printers window. c. Select Printing Preferences under the Printer drop-down menu. This will bring up the DTC550 Printing Preferences window.
  • Page 104 FOR RESTRICTED USE only Fargo Electronics, Inc. Printing a Test Print Image (continued) Display A - DTC550 Printer Driver Card tab (see below) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-44...
  • Page 105: Printer Transport

    Please see your supervisor to determine who can safely lift the Printer in order to relocate it. Use caution because of the weight of the Printer. You have completed the setup and installation procedures in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 3-45...
  • Page 106: Section 4: General Troubleshooting

    To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact your authorized reseller.
  • Page 107: Troubleshooting Lcd Messages

    CARD HOPPER The Card Hopper is Load more cards and press EMPTY empty. RESUME to continue. See the Resolving the Card Hopper Empty Error Message procedure. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 108 Clear the jam according to the steps SMART smart card encoding area in the Troubleshooting section of the of the Printer. User Guide. See Removing the Card Jam in the Printer’s Smart Card Encoding Area. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 109 Refer to the Maintenance section performance, replace the of your User Guide for fast, easy Cleaning Cartridge Tape instructions. and clean the Printers Cleaning procedures. Feed Rollers and Printhead at this time. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 110 ERR CHK LAM See the next column. Install a new film roll and press MATERIAL RESUME to continue or CANCEL to abort. If the problem persists, call for technical assistance. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 111 HEAD LCD setting for head Reset the correct value according RESISTANCE resistance is out of to the steps in the range. Troubleshooting Section. If this problem persists, call for technical assistance. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 112 The print Ribbon installed Get the correct Ribbon from your in the Printer does not dealer. See the Resolving the match the Ribbon type Wrong Print Ribbon Error set in the Printer. Message. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 113 See the next column. If this problem persists, call for technical assistance. LAM MATERIAL Lamination material is low. LAM MEMORY See the next column. If this problem persists, call for ERROR technical assistance. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 114 Two sided job sent to a INSTALLED one sided Printer. NO MAG MAG encoding job sent INSTALLED to Printer without MAG encoder. NO RIBBON There is no Ribbon INSTALLED installed or it is broken. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 115 Printer is according to the steps in the not calibrated. Troubleshooting section of the User Guide. Press RESUME to continue or CANCEL to abort. See Resolving the Ribbon Alignment Error Message. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-10...
  • Page 116 START PRINTING The Printer was unable to Press RESUME to retry or ERROR begin the printing CANCEL to abort. If the problem process. persists, call for technical assistance. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-11...
  • Page 117 (See the Troubleshooting section of the User Guide). Resolving the Card Feeding Errors. UNSPECIFIED Unspecified system error If this problem persists, call for ERROR detected by the Printer technical assistance. Firmware. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-12...
  • Page 118 Ribbon type to abort. selected in the Printer Driver or a Self-test job cannot be printed with the print media installed or the Ribbon must contain YMC panels for Sensor calibration. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-13...
  • Page 119: Communications Errors

    Ensure the Printer Driver is installed correctly. (Note: Especially if an obsolete Driver was recently removed.) Ensure the correct setup options within the Printer Driver are selected. Confirm that the Driver is current by checking at: www.fargo.com DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-14...
  • Page 120 Accessories Program Group). a. Go to the File menu and select Page Setup. b. Click on the Printer button and select the DTC550 Card Printer. c. Click OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.) d.
  • Page 121: Card Feeding Errors

    Move the slide slightly toward a lower setting (if the Printer seems to double-feed cards). (Note: The card thickness slide is adjustable to accommodate card thickness variations that often occur even within standard card sizes.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-16...
  • Page 122 Reset Power to the Printer. Open the Card Hopper Door and watch to verify that the Hopper Cycles on startup. Insert cards neatly stacked. Cards Card Hopper (side view) Card Feed Roller DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-17...
  • Page 123: Resolving The Card Jam On The Flipper Table

    Flipper table. (Note: There should be sufficient resistance to prevent the card from slipping from the Flipper table.) If there is not sufficient resistance, replace the U-shaped spring on the top of the Flipper Table. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-18...
  • Page 124: Resolving The Card Hopper Jam Error Message

    Open the Input Hopper Door, as shown below. b. Remove any cards from the Input Hopper. c. Ensure that there are no cards that are partially fed out of the Card Hopper. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-19...
  • Page 125: Resolving The Card Hopper Empty Error Message

    Turn the Card Sensor off if it is determined that the Hopper’s Card Sensor cannot see these types of cards. (Note: The activated Sensor indicates to the Printer that the Card Input Hopper is empty and the cards will not feed.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-20...
  • Page 126: Encoding Errors

    Check the Magnetic Offset Setting. Press Menu on the LCD. Select Setup Printer and Encoder Settings Select Magnetic TOF. Verify that the current value matches the default value listed inside the Top Cover. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-21...
  • Page 127: Resolving The Failed Magnetic Encoder Error Message

    Select Setup Printer and Encoder Settings. • Change the Prox Setting from None to Yes. Check the appropriate software user’s manual for specific encoding instructions if the encoding data was sent in error. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-22...
  • Page 128: Resolving The No Smart Encoder Error Message

    Watch the card feed into the Printer and enter the E-card Docking Station. • Adjust the Flipper Offset (as needed) if the card is not feeding into the E-card Docking Station properly. See Resolving the Card Jam on the Flipper Table. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-23...
  • Page 129: Removing The Card Jam In The Printer's Magnetic Encoding Area

    Change the setting in small increments. (Note: A negative adjustment will lower the side of the Flipper Table closest to the Exit Hopper. Press Done. When it asks if you want to save, press Yes. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-24...
  • Page 130: Removing The Card Jam In The Printer's Smart Card Encoding Area

    Change the setting in small increments. (Note: A negative adjustment will lower the side of the Flipper Table closest to the Exit Hopper.) Press Done. When it asks if you want to save, press Yes. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-25...
  • Page 131: Resolving The Printer Not Reading Encoded Magnetic Track Data

    Open the program and type in: ~1%JULIEANDERSON^1234567890? c. Select File > Page Setup and click on the Printer button. d. Ensure that the DTC550 Series Card Printer is selected and click on e. Change all the margin settings to zero (0) and click on OK.
  • Page 132 FOR RESTRICTED USE only Fargo Electronics, Inc. See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-27...
  • Page 133: Resolving The Magnetic Stripe Data Being Printed On A Card Problem

    Open the program and type: “~1%JULIEANDERSON^1234567890?” c. Select File > Page Setup and click on the Printer button. d. Ensure that the DTC550 Series Card Printer is selected and click OK. e. Change all the margin settings to zero (0) and click OK.
  • Page 134: Printing Process Errors

    Setup Printer -> Sensor Calibration -> Cal Ribbon Sensor. Verify that Ribbon jogs ahead, then rewinds and finally reports SENSOR CALIBRATED. If successful, then retry the Ribbon operation by pressing RESUME. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-29...
  • Page 135: Resolving The Print Ribbon Error Message

    If successful, then retry the Ribbon operation by pressing RESUME. Resolving the Print Ribbon Out Error Message Symptom: The Print Ribbon has run out. Step Procedure Install a new Ribbon and press Resume to continue. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-30...
  • Page 136: Resolving The Ribbon Jam/Broken Error Message

    If the break occurs at the back portion of the Color Panel, reduce the Print EOF by 5. Print a self-test to verify operation. See the Printing a Test Print Image. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-31...
  • Page 137: Resolving The Wrong Print Ribbon Error Message

    Verify if the Driver has been set correctly. a. Open the Printer control panel from the computer. b. If using Windows 2000/XP, right click on the DTC550 Series Card Printer and select Printing Preferences. c. Click on the Device Options tab in the Printer Driver.
  • Page 138: Resolving The Unknown Ribbon Type Error Message

    Press the Resume button to retry. If the Headlift does not rotate, check the Headlift Motor (A000124) to ensure that it is running. (Note: The Motor can only be replaced by an Authorized Service Provider.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-33...
  • Page 139: Resolving The Printer Pausing Between Panels Errors

    Replace the Printhead after checking the Printhead Cable connection at both the Printhead and the Main Print Board (if the error is still displayed on startup). Replace the Main Print Board if problem still remains. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-34...
  • Page 140: Resolving The Flipper Alignment Error Message

    Test the Flipper Table Home Sensor (A000136) by rotating the Flipper Table off from the level position. b. Close the Top Cover. (Note: This should cause the Flipper Table to attempt to home itself.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-35...
  • Page 141: Firmware Errors

    Symptom: An Upgrade Failed error is displayed on the LCD during the upgrade process Step Procedure Determine if there is interference from an external device. Ensure that the proper procedure is being used. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-36...
  • Page 142: Resolving A Program Exception Error

    If a Program Exception is displayed again, continue to step 2. Reload the Firmware. Replace the Main Board. (Note: The Main Board can only be replaced by an Authorized Service Provider.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-37...
  • Page 143: Diagnosing The Image Problems

    Use a Printhead Cleaning Pen from the Printer Cleaning Kit to firmly wipe back and forth across the surface of the Printhead. Close the Top Cover and Printhead Arm once the Printhead is completely dry. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-38...
  • Page 144 Press the FWD and REV buttons to move the Roller back and forth while cleaning. Replace the Print Ribbon. g. Close the Printer after the Rollers are clean and completely dry. Replace the Printhead. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-39...
  • Page 145: Resolving The Card Surface Debris Problems

    Remove any debris that may be inside. Re-install the Print Ribbon. Close the Top Cover and Printhead Arm. Caution: Be extremely careful not to let any alcohol drip inside the Printer! DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-40...
  • Page 146 Press the FWD and REV buttons to move the Roller back and forth while cleaning. Replace the Print Ribbon and close the Top Cover and Printhead Arm after the Rollers are clean and completely dry. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-41...
  • Page 147: Resolving The Incorrect Image Darkness Problems

    Printer Driver. See the Using the Image Color tab. Open the Printer control panel from the computer. If using Windows 2000/XP, right click on the DTC550 Series Card Printer and select Printing Preferences. Click on the Image Color tab. •...
  • Page 148 FOR RESTRICTED USE only Fargo Electronics, Inc. Resolving the incorrect Image Darkness problems (continued) See previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-43...
  • Page 149 FOR RESTRICTED USE only Fargo Electronics, Inc. Resolving the incorrect Image Darkness problems (continued) See previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-44...
  • Page 150: Resolving The Ribbon Wrinkle Problems

    Using the Image Color tab. Open the Printer control panel from the computer. If using Windows 2000/XP, right click on the DTC550 Series Card Printer and select Printing Preferences. Click on the Image Color tab. Adjust the Dye-Sub Intensity to a more negative value in increments of 10%.
  • Page 151 Select Menu from the LCD. b. Select Setup Printer, then Print Settings, and then Ribbon Tension. c. Adjust the current value to a more positive number. Check the Printhead for debris and burrs. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-46...
  • Page 152: Resolving The Excessive Resin Printing Problems

    Using the Image Color tab. a. Open the Printer Control Panel from the computer. b. If using Windows 2000/XP, right click on the DTC550 Series Card Printer and select Printing Preferences. c. Click on the Image Color tab. d. Adjust the Resin Heat to a more negative value in increments of 5%.
  • Page 153 FOR RESTRICTED USE only Fargo Electronics, Inc. Resolving the excessive Resin Printing problems (continued) See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-48...
  • Page 154: Resolving The Incomplete Resin Printing Problems

    Using the Image Color tab. Open the Printer control panel from the computer. If using Windows 2000/XP, right click on the DTC550 Series Card Printer and select Printing Preferences. Click on the Image Color tab. Adjust the Resin Heat to a more positive value in increments of 5%.
  • Page 155 FOR RESTRICTED USE only Fargo Electronics, Inc. Resolving the incomplete Resin Printing problems (continued) See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-50...
  • Page 156: Resolving The Cut Off Or Off-Center Card Image Problems

    Use the Image Position within the Calibrate tab of the Printer Driver to precisely center the image. See Displays A and B (below). Display A - Centering the Image correctly DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-51...
  • Page 157 FOR RESTRICTED USE only Fargo Electronics, Inc. Resolving the cut off or off-center Card Image problems (continued) Display B - Using the Calibrate tab to center the image DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-52...
  • Page 158: Resolving The Poor Image Quality Problems

    Caution: If a small or low-resolution image is stretched or blown up, a pixilated or grainy effect will occur when printing, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-53...
  • Page 159: Printing A Test Image

    (Note: The image consists of sixteen (16) gray scale boxes and alignment arrows.) Adjust the Image Placement. (Note: The gray boxes are composed from a composite of YMC color panels.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-54...
  • Page 160: Reviewing The Color/Resin Ymck Self-Test

    Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card coverage on a CR-80 sized card.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-55...
  • Page 161: Reviewing The Printer Settings Self-Test

    Use this option only if a Magnetic Encoding module is installed in the Printer. (Note: The Printer will feed, encode and eject a card. Be sure to have high Coercivity cards installed when running this test.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 4-56...
  • Page 162: Section 5: Card Lamination Module

    To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact your authorized reseller.
  • Page 163 If the card is bowing downward, the reverse bending pressure may be too great. In this case, rotate the adjustment knob counter-clockwise. (Note: Some card types have very low heat resistance and may not be acceptable for laminating.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 164: Adjusting The Card Guide Rail

    Feed a blank card into the module by inserting it through the output Hopper and reverse feeding it by pressing the Lamination module's Resume button. Manually position the card so its edge is flush with the Card Guide Rail. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 165 If the PolyGuard patch is being placed more toward a card's top edge (as shown), move the Card Guide Rail slightly toward the rear of the Printer (opposite the direction you would like the patch to move). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 166 (Note: Be sure the Card Guide Rail always remains parallel to the card path and that the screws loosened in step 3 are retightened after each adjustment.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 167 When both are adjusted properly, there should be a slight space of about .010"/.25mm between the card edge and the Internal Card Guide as indicated here: If necessary, adjust the Internal Card Guide as described in the remainder of this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 168: Adjusting The Internal Card Guide

    See Display B below. (Note: Be sure the Internal Card Guide always remains parallel to the card path and that the screws loosened in Step 2 are retightened after each adjustment.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 169 FOR RESTRICTED USE only Fargo Electronics, Inc. Adjusting the Internal Card Guide (continued) Display A - Step 1 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 170 FOR RESTRICTED USE only Fargo Electronics, Inc. Adjusting the Internal Card Guide (continued) Display B - Steps 2 to 4 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 171: Attaching The Card Lamination Module

    Attachment Instructions DTC550 Software Installation CD 510955 Screws (F000286) F000286 Warranty Statement and Registration Card L000012 Power Supply E000480 Power cable (USA) 130063 Power cable (European, 6-foot) 130069 Torx Wrench F000225 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 5-10...
  • Page 172: Performing The Procedure For The Dtc550 Card Lamination Module Attachment Kit

    This section applies only if you are installing the field upgradeable Card Lamination Module onto a DTC550 Printer. Your Printer model must be capable of accepting this module (since not all Printer models are compatible with this field upgradeable option). If you have questions about compatibility, please contact your authorized Fargo reseller.
  • Page 173 FOR RESTRICTED USE only Fargo Electronics, Inc. Performing the procedure for the DTC550 Card Lamination Module Attachment Kit (continued) Step Procedure Set the Printer on the Lamination Module's Baseplate (D855144) at an angle as shown. (Note: This position will make it easier to connect the Power and Communication cables.)
  • Page 174 FOR RESTRICTED USE only Fargo Electronics, Inc. Performing the procedure for the DTC550 Card Lamination Module Attachment Kit (continued) Step Procedure Connect the Lamination Module's Power Cable (RED) to the Printer's Power Port. Connect the Com Cable (GREEN) to the Printer's Com port.
  • Page 175 FOR RESTRICTED USE only Fargo Electronics, Inc. Performing the procedure for the DTC550 Card Lamination Module Attachment Kit (continued) Step Procedure Set the Printer completely into the Lamination Module's Baseplate. (Note: The rubber pads on the bottom of the Printer will rest securely in the holes in the Lamination Module's Baseplate when the Printer is seated properly.)
  • Page 176 FOR RESTRICTED USE only Fargo Electronics, Inc. Performing the procedure for the DTC550 Card Lamination Module Attachment Kit (continued) Step Procedure Gently tilt the entire Printer and Lamination Module back onto its rear cover, as shown below. (Note: Be careful not to slide the unit around in this position as scratching could occur.)
  • Page 177 Lamination Module packaging when transporting the unit. Connect the plug from the power supply to the Card Lamination Module. (Note: There are two power supplies to the DTC550 Direct to Card Printer/Encoder with Laminator. There is one power supply to the Printer, and one power supply to the Card Lamination Module.)
  • Page 178 FOR RESTRICTED USE only Fargo Electronics, Inc. Performing the procedure for the DTC550 Card Lamination Module Attachment Kit (continued) Step Procedure Once all print supplies are installed, apply power to the Lamination Module and run a test print to make sure installation was successful.
  • Page 179: Section 6: Printer Adjustments

    FOR RESTRICTED USE only Fargo Electronics, Inc. Section 6: Printer Adjustments This section provides procedures for all DTC550 Printer Driver tabs. Using the Card tab Use this option to control specific Printer functions. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 180: Selecting The Card Size

    2.051W/83.9mm L x 52.1mm W). (Note: The CR-79 card adhesive-backed card is used in applications where they are printed and applied to thicker proximity cards.) Select either the inches or mm radio button (as needed). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 181 FOR RESTRICTED USE only Fargo Electronics, Inc. Selecting the Card Size (continued) See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 182: Using The Card Hopper Selection Option

    Hopper in order to print onto only one of those specific cards (e.g., Mag stripe cards in Hopper 1 versus non stripe cards in Hopper 2). Select Hopper 2 to print only from Hopper 2 in this same fashion. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 183 FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Card Hopper Selection option (continued) See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 184 FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Card Hopper Selection option (continued) See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 185: Adjusting The Orientation Option

    Step Procedure Select Portrait to cause the card to print in a vertical orientation. Select Landscape to cause the card to print in a horizontal orientation, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 186: Selecting The Number Of Copies

    FOR RESTRICTED USE only Fargo Electronics, Inc. Selecting the number of Copies Specifies the number of copies to be printed. See below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 187: Using The Diagnostics Button Under The Card Tab

    FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Diagnostics button under the Card tab Step Description Click on the Diagnostic button to bring up the Fargo Diagnostics Utility window. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 188: Using The Clean Printer Option

    Remove the paper backing from both sides of the Cleaning Card. Click on the Clean button at the bottom of the window. (Note: The Printer will begin to feed the cleaning card through the card path.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-10...
  • Page 189 FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Clean Printer Option (continued) Step Description Place the Cleaning card into the Single Feed Slot. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-11...
  • Page 190: Using The Test Print Button

    Step Description Click on the Test Print button to send a simple self-test print to the Printer. Ensure that either a YMCKO or YMCKOK Ribbon is installed in the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-12...
  • Page 191: Using The About Button

    Using the About button Step Description Click on the About button to open a dialog box containing specific information about this Printer Driver software (e.g., version number, copyright or licensing). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-13...
  • Page 192: Using The Device Options Tab

    FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Device Options tab Use this option to control specific Printer functions. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-14...
  • Page 193: Adjusting For The Ribbon Type Option

    Metallic Resin: Metallic Resin is available in Gold or Silver • YMCFKO: Yellow, Magenta, Cyan, Fluorescing, Resin Black, Overlay • YMCFKOK: Yellow, Magenta, Cyan, Fluorescing, Resin Black, Overlay, Resin Black DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-15...
  • Page 194: Selecting The Auto Ribbon Select Option

    Driver will change the Ribbon type to the correct setting or validate. It will also display a dialog that it has changed the current setting or that the current Ribbon type is correct.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-16...
  • Page 195: Adjusting For The Color Matching

    RGB compliant. Printed colors will be closest to what you see on the computer monitor and are compliant with Windows® Hardware Compatibility Test. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-17...
  • Page 196: Adjusting For The Resin Dither

    This option only affects those objects printed with the resin black panel.) Step Procedure Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin. Select Optimized for Photo when printing photo quality images with resin. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-18...
  • Page 197: Using The Print Both Sides Option

    Select this option in conjunction with any application program that supports a multiple-page document, duplex printing. (Note: The program must be able to send down two or more separate pages to be printed within the same document.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-19...
  • Page 198: Using The Split 1 Set Of Ribbon Panels Option

    (Note #1: This option is automatically enabled when the YMCKOK or YMCFKOK Ribbon type is selected.) (Note #2: The Print Both Sides option is automatically enabled when this option is selected.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-20...
  • Page 199: Using The Print Back Side First Option

    Select this option if you need to print the first page of a two-page document on the backside of the card. The second page of the document will be printed on the front side of the card. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-21...
  • Page 200: Using The Print On Back Side Only Option

    The second page of the document will then be printed on the back of a second card. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-22...
  • Page 201: Using The Rotate Front By 180 Degrees Option

    Magnetic Stripe or smart chip. Step Procedure Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printed. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-23...
  • Page 202: Using The Rotate Back By 180 Degrees Option

    Magnetic Stripe or smart chip. Step Procedure Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-24...
  • Page 203: Using The Disable Printing Option

    Select this option to ensure no print data will be sent to the Printer (while all encoding instructions will be sent according to how they are configured within the software). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-25...
  • Page 204: Using The Image Color Tab

    Yellow, Magenta and Cyan (see the Image Color tab window, shown below). In most cases, the default settings of these options will suffice. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-26...
  • Page 205 Move the slide to the right to cause more heat to be used, thus generating a darker print. (Note: This slide only affects those images printed with Dye-Sublimation Ribbon panels (YMC).) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-27...
  • Page 206 (Note: This control can be helpful for fine-tuning the sharpness of resin text and bar codes. See Resolving the excessive Resin Printing problems. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-28...
  • Page 207 FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Image Color tab (continued) Step Procedure Return all options to their factory settings by clicking on the Default button. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-29...
  • Page 208: Using The Resin Heat (K) Option (Front And Back)

    Move the slide to the right to (a) cause more heat to be used or (b) cause the resin image to be darker or more saturated. (Note: This control can be helpful for fine-tuning the transfer of resin text and bar codes.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-30...
  • Page 209: Using The Overlay Heat (O) Option

    Move the slide to the right to cause more heat to be used. (Note: This control can be helpful for fine-tuning the transfer of overlay onto the card.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-31...
  • Page 210: Using The Image Color Option And Default Button

    FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Image Color option and Default button Step Procedure To return all options to their factory settings, click on the Default button. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-32...
  • Page 211: Using The Calibrate Tab

    Use the Calibrate tab to (a) control the position of the printable area in relation to the card, (b) calibrate Sensors and (c) adjust the internal Printer settings that are customized for every Printer and saved directly within the Printer's memory. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-33...
  • Page 212: Using The Image Position Controls

    To illustrate this, the card illustration shown in the Image Position box will flip and rotate according to the Portrait, Landscape or Rotate 180 Degrees selection. • The outline around the illustration will always remain in the same Landscape orientation. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-34...
  • Page 213 ±100 pixels (10 pixels = about .03"/. 8mm).) (Note No.2: The Vertical and Horizontal adjustment arrows point to within the Image Position window, which represents the direction that the printed image moves.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-35...
  • Page 214: Using The Sensors Button

    Using the Sensors button Use the Sensors button to bring up a separate dialog box for calibrating the Printer's Ribbon Sensor and Lamination Sensor Calibration (see instructions in the Calibration window below). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-36...
  • Page 215: Using The Settings Button

    Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-37...
  • Page 216: Using The Printer Calibration Utility

    This dialog box is accessible only if the Printer is powered ON, it is in Ready Mode and it is properly connected to the PC.) Caution! These settings are optimized at the factory. In most cases, these settings can be used without changing them. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-38...
  • Page 217: Using The Image Darkness Option

    Darken the image by clicking the up arrow to enter a positive value and increase the amount of Printhead heat. Caution: If the value is set too high, the Ribbon may jam or even break. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-39...
  • Page 218: Using The Print Top Of Form Option

    Rear of Printer Card Output Card Input Side of Printer Side of Printer (Leading Edge (Trailing Edge of Card) of Card) Direction card travels through printer Front of Printer DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-40...
  • Page 219: Using The Print End Of Form Option

    CR-80 size card. Rear of Printer Card Output Card Input Side of Printer Side of Printer (Leading Edge (Trailing Edge of Card) of Card) Direction card travels through printer Front of Printer DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-41...
  • Page 220: Using The Print Left Of Form Option

    Maximum Adjustment Range: The maximum adjustment range is ± 99. As a rule, 10 equals about .030"/. 8mm. This is about the same as the thickness of a standard CR-80 size card. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-42...
  • Page 221: Using The Mag Top Of Form Option

    Caution: If the negative value is set too high, the Printer may start encoding before the card's Magnetic Stripe reaches the encoding head. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-43...
  • Page 222 FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Mag Top of Form Option (continued) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-44...
  • Page 223: Using The Ribbon Tension Option

    Enter a negative value to decrease the amount of tension that is placed on the Ribbon during printing Enter a positive value to increases the amount of tension that is placed on the Ribbon during printing. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-45...
  • Page 224: Using The Magnetic Encoding Tab

    Step Procedure Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. (Note: The following describes these options and the Printer's magnetic encoding process.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-46...
  • Page 225: Using The Encoding Mode Option

    Using the Encoding Mode option Use the Encoding Mode option to specify which magnetic encoding standard to use. • The DTC550 Card Printer can be installed with one of two types of factory-installed Magnetic Stripe Encoding Modules. • Change the encoding mode and coercivity setting or modify the ISO standards for tracks 1, 2 and 3, by correctly modifying these Magnetic Encoding options.
  • Page 226 JIS II mode.) (Note #2: A JIS II Magnetic Head must be installed in the Printer to use any of the JIS II options in the Driver.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-48...
  • Page 227: Using The Coercivity Selection

    Hi (2,750 Oe) = 2,750 Oersted (Fargo’s High Coercivity UltraCards are 2750 Oe) • Medium (600 Oe) = 600 Oersted • Low (300 Oe) = 300 Oersted (Fargo’s Low Coercivity UltraCards are 300 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-49...
  • Page 228: Using The Magnetic Track Selection Option

    After making the required selection, the Magnetic Track options box displays the current set of customization options for the selected track. Remember that each track must be customized independently of the other two tracks. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-50...
  • Page 229: Reviewing The Enable Mle Support Checkbox

    Multi-Language Extension (MLE) support in Windows XP can cause text strings to be broken up into fragments. This fragmentation of the text string prevents magnetic encoding. Step Procedure Check this box to allow the Driver to process the fragmented text. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-51...
  • Page 230: Using The Magnetic Track Options

    (Note #1: After making the required selection, the Magnetic Track options box displays the current set of customization options for the selected track.) (Note #2: For most applications, the default settings for these options do not need to be changed.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-52...
  • Page 231: Using The Bit Density Radio Buttons

    Select 75 BPI to change the bits per inch to 75 BPI. • Select 128 BPI to change the bits per inch to 128 BPI. • Select 210 BPI to change the bits per inch to 210 BPI. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-53...
  • Page 232: Using The Character Size Radio Buttons

    Select 5 Bits to change the bits per character to 5 BPC. • Select 7 Bits to change the bits per character to 7 BPC. • Select 8 Bits to change the bits per character to 8 BPC. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-54...
  • Page 233: Using The Ascii Offset Radio Buttons

    • Select NULL to change the ASCII Offset to NULL. • Select SPACE to change the ASCII Offset to SPACE. • Select ZERO to change the ASCII Offset to ZERO. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-55...
  • Page 234: Using The Lrc Generation Radio Buttons

    Select NO LRC to change the LRC Generation to none. • Select Even Parity to change the LRC Generation to Even Parity. • Select Odd Parity to change the LRC Generation to Odd Parity. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-56...
  • Page 235: Using The Character Parity Radio Buttons

    Select No Parity to change the Character Parity to none. • Select Even Parity to change the Character Parity to Even Parity. • Select Odd Parity to change the Character Parity to Odd Parity. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-57...
  • Page 236: Reviewing The Shift Data Left

    Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-58...
  • Page 237: Reviewing The Iso Track Locations

    The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" 0.130" TRACK2 0.110" 0.140" TRACK3 0.110" DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-59...
  • Page 238: Reviewing The Sample String

    Sending Data to Track 3: ~3;1234567890987654321? Track Start Field Valid Characters Maximum Sentinel Sentinel Separator Number of Characters Track 1 ASCII 32-95 Track 2 ASCII 48-63 Track 3 ASCII 48-63 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-60...
  • Page 239: Sending The Track Information

    Field Separator: When segmenting track data, the appropriate Field Separator (FS) must be used. (Note: See the table below, which displays the SS, ES, FS and the valid characters defined for each track.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-61...
  • Page 240: Reviewing The Ascii Code And Character Table

    FOR RESTRICTED USE only Fargo Electronics, Inc. Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character space " < & > DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-62...
  • Page 241: Using The Lamination Tab (Only With Card Lamination Module)

    Use this option to control specific Printer functions. The Lamination Tab appears only if the Printer is equipped with the Card Lamination Module. These options allow you to control the Printer's lamination process. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-63...
  • Page 242: Selecting The Lamination Position

    The maximum value for the Horizontal adjustment is ±100 pixels (10 pixels = about .03"/.8mm).) • To adjust the Vertical placement of the PolyGuard overlaminate, see .the Loading the Overlaminate procedure. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-64...
  • Page 243: Selecting The Lamination Side

    Select the No Lamination option if you do not want to use the Printer's built-in laminator. b. Select Laminate Front Side, Laminate Back Side or Laminate Both Sides to specify the side(s) of the card to laminate. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-65...
  • Page 244: Selecting The Lamination Type

    If the Film Lamination option is selected, the film lamination is applied to the printed card, then the card is ejected. (Note: This is the fastest way to apply the film lamination, yet it provides the lowest film durability.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-66...
  • Page 245 Select the PolyGuard Alternating Patch option only if using PolyGuard material that has alternating patch configurations on the same roll (e.g., full patch on the front of the card and half patch on the back). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-67...
  • Page 246: Adjusting The Transfer Dwell Time And Transfer Temperature

    Lamination Dwell Time or through-put speed of a card in seconds/inch and the Lamination Temperature. Selecting Default button Step Procedure Select the Default button to return the Transfer Dwell Time and Transfer Temperature to their default settings. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-68...
  • Page 247: Using The Overlay/Print Area Tab

    (Note: This option is helpful if it is necessary to omit the overlay or printing around a card's smart chip or Magnetic Stripe. By default, this option is set to print and overlay the entire card.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-69...
  • Page 248: Using The Overlay/Print Area Dropdown Menu

    (Note: In the card grid, black indicates the area in which the overlay and/or printing will be applied.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-70...
  • Page 249: Using The Overlay/Print Area Radio Buttons

    (Note: In this mode, the overlay is completely disabled; so it will not be applied.) Caution: An overlay or an overlaminate must protect Dye- Sublimation printing or it will quickly begin to wear or fade. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-71...
  • Page 250 Select the Defined Area(s) option to activate the card grid in the upper half of the window. (Note: This allows defined areas to be created. It is through this card grid that up to five areas can be defined.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-72...
  • Page 251 Printer. Measure the total size of the desired area and enter those dimensions into the Dimension boxes. (Note: The minimum size an area is .2" x .2"/5mm x 5mm.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-73...
  • Page 252 FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Overlay/Print Area (continued) See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-74...
  • Page 253 Measure from the lower left corner of the card (up and over) to the lower left corner (for the defined area to begin). c. Enter these values into the X and Y boxes. (Note: The card grid lines are spaced at .2 inch/5mm intervals.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-75...
  • Page 254 Delete an area by using the Defined Area arrows to select the area and click on the Delete button. (Note: If all areas are deleted, the Overlay/Print Area options will automatically be deselected.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-76...
  • Page 255: Using Security Options (Visual Security Solutions)

    The following actions will occur when one of the Visual Security locations is selected. • The Overlay/Print Area will be disabled. • SmartShield will be disabled. • The Foil Options become selectable. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-77...
  • Page 256: Selecting Orientation - Landscape Under Card Tab

    Selecting Orientation - Landscape under Card tab Step Procedure Select the Landscape radio button (below) under Orientation under the Card Size tab to use the Visual Security Solutions (A to D), as shown in this window. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-78...
  • Page 257: Selecting The Visual Security Solutions Dropdown Menu (A To D)

    Selecting the Visual Security Solutions dropdown menu (A to D) Step Procedure Click on the Visual Security Solutions dropdown menu (below) under the Overlay/Print Area tab to use the options shown in this display. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-79...
  • Page 258: Selecting Orientation - Portrait Under Card Tab

    Selecting Orientation - Portrait under Card tab Step Procedure Select the Portrait radio button (below) under Orientation under the Card tab to use the Visual Security Solutions (E to H), as shown in this window. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-80...
  • Page 259: Selecting The Visual Security Solutions Dropdown Menu (E To H)

    Selecting the Visual Security Solutions dropdown menu (E to H) Step Procedure Click on the Visual Security Solutions dropdown menu under the Overlay/Print Area tab to use the options shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-81...
  • Page 260: Selecting The Verimark Radio Button

    (Note: When VeriMark is selected a rectangle-sized area is excluded, HoloMark uses a square sized area.) Click on the VeriMark radio button (below) for the rectangle-sized area. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-82...
  • Page 261: Selecting The Holomark Radio Button

    FOR RESTRICTED USE only Fargo Electronics, Inc. Selecting the HoloMark radio button Step Procedure Click on the HoloMark radio button (below) for the squared-area size. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-83...
  • Page 262: Reviewing The Custom Verimark And Holomark Cards

    (A to H), as shown in the Portrait and Landscape samples below. Sample 1: VeriMark Card (Landscape - Orientation) - 4 positions (below) Sample 2: VeriMark Card (Portrait - Orientation) - 4 positions (below) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-84...
  • Page 263: Reviewing The Custom Holomark Card

    (A to H), as shown in the Portrait and Landscape samples below. Sample 1: HoloMark Card (Landscape - Orientation) - 4 positions (below) Sample 2: HoloMark Card (Portrait - Orientation) - 4 positions (below) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-85...
  • Page 264: Using The K Panel Resin Tab

    (Note: The Printer Driver will print areas of the image where it finds black coloring with the Print Ribbon's resin black (K) panel, as specified by each of the following options.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-86...
  • Page 265: Selecting The Full Card With The K Panel Resin Tab

    Selecting the Full Card with the K Panel Resin tab Step Procedure Select the Full Card option to print the resin black (K) panel for all black found within all areas of the image, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-87...
  • Page 266: Selecting The Defined Area(S) With The K Panel Resin Tab

    Selecting the Defined Area(s) with the K Panel Resin tab Step Procedure Select the Defined Area(s) option to print the resin black (K) panel for all black found only in an area or areas defined, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-88...
  • Page 267: Selecting The Undefined Area(S) With The K Panel Resin Tab

    (Note: In the card grid, black indicates the area in which the resin black (K) panel will be printed.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-89...
  • Page 268: Defining The Area To Activate The Card Grid

    When the card grid is first activated, a small black square will appear at its: • default size of .2" x .2" (5mm x 5mm) • default location in the lower left-hand corner (0,0) (Note: This square represents the first defined area.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-90...
  • Page 269: Measuring The Total Card Area

    Printer.) Measure the total area and enter those dimensions into the Dimension boxes, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-91...
  • Page 270 FOR RESTRICTED USE only Fargo Electronics, Inc. Measuring the Total Card area (continued) See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-92...
  • Page 271: Defining The Positioning Of The Area On The Card

    Enter these values into the X and Y boxes, as shown below. c. Note that the card grid lines are spaced at .2” (5mm) intervals. Karen Atkins Access Level-2 ID# 1234478 * 172355* Y=0.2“ X=1.4“ DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-93...
  • Page 272 FOR RESTRICTED USE only Fargo Electronics, Inc. Defining the positioning of the area on the Card (continued) See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-94...
  • Page 273: Selecting The Print Ymc Under The K And Print K Only Options

    Select the Print K Only option (a) to print all black in the designated areas only with the resin black (K) panel or (b) to print resin black onto a white background to maximize the sharpness of printed text and barcodes. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-95...
  • Page 274 FOR RESTRICTED USE only Fargo Electronics, Inc. Selecting the Print YMC under the K and Print K Only options (continued) See the previous procedure in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-96...
  • Page 275: Using The Printer Supplies Tab

    FOR RESTRICTED USE only Fargo Electronics, Inc. Using the Printer Supplies tab Use the options on this tab to view information about the Ribbon installed in the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-97...
  • Page 276: Reviewing The Ribbon Information

    FOR RESTRICTED USE only Fargo Electronics, Inc. Reviewing the Ribbon Information Step Procedure Use the Ribbon information to determine which Ribbon is being used to print with and its part number. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-98...
  • Page 277: Reviewing The Ribbon Level Indicator

    FOR RESTRICTED USE only Fargo Electronics, Inc. Reviewing the Ribbon Level Indicator Step Procedure Use the Ribbon Level indicator to view approximately how much Ribbon is left. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 6-99...
  • Page 278: Section 7: Ethernet Option Section

    Section 7: Ethernet Option Section Introduction The Ethernet option includes the Ethernet port and the internal Printer Server. See the DTC550 Direct to Card Printer/Encoder Ethernet Upgrade Kit (D855177) Installation Guide (Rev. 1.0). • Printer Management: The Printer Driver provides bi-directional status information so you can monitor and manage the Printer just as you would any other networked Printer.
  • Page 279: Technical Specification - Ethernet Option

    Requirement Network An IEEE 802.3 10/100 Base-T Ethernet network is required. Printer A Fargo Printer with the Ethernet option installed is required. Printer Since TCP/IP is used for the network communication, the Printer Configuration must be configured with an IP address and a subnet mask (before it can be seen on the network).
  • Page 280: Functional Specification - Ethernet Option

    Troubleshooting Provides a Ping client for network troubleshooting. IP Tracer Provides a utility (IP Tracer) used to find Fargo Printers with Ethernet connection on a local network. (Note: This utility is included on the CD-ROM and online at www.fargo.com.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 281: Network Services - Overview

    All clients are able to send print jobs to the Printer and monitor Printer jobs and errors with the standard Windows printing system using the Fargo Printer Driver installed on their local PC. In this way, the User knows whether or not a print job has been successful.
  • Page 282: Network Management Interface

    • SNMP The Ethernet interface is a fully-manageable SNMP agent that supports MIB-II. • The Ethernet interface is MIB II compliant, allowing SNMP managers to monitor protocol, network and routing statistics. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 283: Telnet Command Line Interface

    Telnet session on the PC. • All commands entered will be sent to the Telnet client in the Printer. 3. Enter “help” or “?” to get an on-window list of supported Telnet commands. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 284: Reviewing The Telnet Command Table

    Display help for Telnet commands. help Reset the Ethernet interface reset for the DTC550 reset printer/encoder. Send a ping command to ping <IPADDR> ping another IP address as a test of the Ethernet interface. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 285 Display information about the list default net default network settings of the Ethernet interface. user Display information about the list user defined User names and their type (root or guest privileges). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 286 Display information about list printer the Printer (i.e., model number, Firmware version and serial number). printer Display information about list printer sm the Secure Mark settings of the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 287 Specify the IP address set syslog <LOG_NAME> udp of the UDP system <IPADDRESS> logging program. from Restore system log set syslog from default|current path settings from the default or current settings. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-10...
  • Page 288 <NAME> or guest. root|guest Only root Users have administrative rights to change network interface settings. from Restore User setting set user from default|stored from default or stored settings. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-11...
  • Page 289 10 or 100 mHz. (NOTE: 100 mHz. is not supported by the DTC550). from Set the Ethernet mode store ifc from default|current settings from the default or current settings. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-12...
  • Page 290: Reviewing Web Page Security

    Ethernet Web Pages – Standard Procedures Reviewing Web page security You can use the web pages from your Fargo Ethernet-connected Printer to view several attributes about the Printer. Users must have administrative rights, and they must enter the correct password to alter settings of the Printer. See the...
  • Page 291: Logging In

    Press Enter or click on the OK button. If the name and password is not accepted, another login prompt will appear on screen. Repeat this procedure with the correct User name and password. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-14...
  • Page 292: Accessing The Home Pages

    View the Home page. The Home pages display general information about the Printer, as shown in Displays A, B and C. Accessing the DTC550 Home Page You can access this home page by typing in the link, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-15...
  • Page 293: Reviewing The Ethernet Home Pages

    FOR RESTRICTED USE only Fargo Electronics, Inc. Reviewing the Ethernet Home Pages This section provides displays of home pages for the DTC550. Reviewing the DTC550 Home Page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-16...
  • Page 294: Reviewing The Home Page Categories And Fields (Table)

    Indicates the contact person string that the User assigns to the Printer. Set by Printer Firmware Displays the current Firmware version. Firmware Version Boot Loader Displays the current boot loader Firmware Firmware Version version. (DTC550 only) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-17...
  • Page 295: Configuring The Network Settings

    Accessing the Network Settings page The Network page displays the current network settings and allows the User to change the settings. Step Procedure Select the Network link from any web page of the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-18...
  • Page 296: Reviewing The Interface

    These are also labeled as “Dynamic” if they were provided by DHCP or “Static” if they came from the Stored Settings. • The current settings will be “Dynamic” only if Obtain an IP address automatically was selected when the Printer was restarted last. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-19...
  • Page 297: Switching To The Automatic Ip Address Mode

    Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to affect this change. See the procedures in Using the Reboot pages. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-20...
  • Page 298: Changing To The Static Ip Address Mode

    Select the Submit button to save these changes to stored settings in the memory of the Printer. (Note: These settings will not be lost if the power is removed from the Printer.) Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-21...
  • Page 299 Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to effect this change. See the Reviewing Web page security procedure. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-22...
  • Page 300: Using The Clear Changes Button

    Using the Clear Changes button Step Procedure Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area. See the lower left corner of this display. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-23...
  • Page 301: Using The Ribbon Information Page

    Select the Status link from any web page of the Printer. Select the Ribbon page link. View currently-installed Ribbon information pertaining to the following: • Part Number • SecureMark Part Number • Percent Remaining • Ribbon Type DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-24...
  • Page 302: Using The Tcp/Ip Page

    Select the Status link from any web page of the Printer. Select the TCP/IP page link. View information on all current network connections in the TCP connections area. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-25...
  • Page 303: Using The Dtc550 Tcp/Ip Status Web Page

    FOR RESTRICTED USE only Fargo Electronics, Inc. Using the DTC550 TCP/IP Status Web Page See the Using the TCP/IP page procedure. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-26...
  • Page 304: Using The Printer Page

    Printer. (Note: The current job that is being received by the interface is displayed as the active job.) Cancel a specific print job by selecting the appropriate Cancel button, which appears when a print job is queued. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-27...
  • Page 305 FOR RESTRICTED USE only Fargo Electronics, Inc. Reviewing the Printer page (continued) See the previous page for descriptions of the fields. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-28...
  • Page 306: Using The System Log Page

    The System Log page displays the current system log settings and allows the User to change the settings. (Note: These settings configure how system logging occurs. There are two logs.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-29...
  • Page 307: Changing The Log Name

    By default the names are log1 and log2. However, you can rename them from this page. (Note: This also updates the link to the corresponding web page.) Step Procedure Select the System Log link. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-30...
  • Page 308: Selecting The Log Type

    Select the Print Job Started checkbox to generate the log entries for each Print Job Started. Select the Printer Error checkbox to generate the log entries for each Printer Error. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-31...
  • Page 309 Procedure Select the Submit button. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-32...
  • Page 310: Selecting The Log Destination

    Select the None radio button when no log is required. (Note: This is the default.) Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-33...
  • Page 311: Setting Up Email Event Logging

    Enter a valid e-mail address in the associated textbox. Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-34...
  • Page 312: Specifying Udp Event Logging

    Enter a valid IP address or domain name. Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-35...
  • Page 313: Specifying Tcp Event Logging

    Select the TCP Connection radio button. Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-36...
  • Page 314 Log Messages: All system log messages would then be displayed in that Telnet session window. (Note: This is a one way connection for logging only. Any input to the Printer on this connection is ignored.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-37...
  • Page 315: Using The Administration Pages

    Log in as a root User (using the old password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Select the link for the System web page. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-38...
  • Page 316 Contact textbox Select the Submit button. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-39...
  • Page 317: Changing The Root Password

    Re-enter the new password in the Root Password Confirm textbox or leave it blank if you want to remove the old password. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-40...
  • Page 318: Using The Reboot Pages

    (Note: Any change of setting will only be accepted after you have successfully logged in.) Using the Reboot pages Rebooting the DTC550 restarts the complete printer, which includes the Print Server. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-41...
  • Page 319: Rebooting The Printer (Dtc550 Only)

    FOR RESTRICTED USE only Fargo Electronics, Inc. Rebooting the Printer (DTC550 only) The Reboot page allows the DTC550 User to reboot or reset the Printer and/or enter the upgrade mode. Step Procedure Select the Administration link. Log in as a root User (using the old password) if you are so prompted.
  • Page 320: Upgrading The Main Firmware

    The Upgrade page allows the User to upload new Firmware to the Printer. For the DTC550 printer/encoder, this Upgrade page provides for upgrading the main Printer Firmware which includes the Print Server Firmware. It is only available to the DTC550 after the Printer has been rebooted into the upgrade mode. Step Procedure Select the Administration link.
  • Page 321 Select the Yes button and wait for reboot, as shown below in Displays A and Display A – Rebooting into the Upgrade Mode Display B – Waiting for the Upgrade Mode DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-44...
  • Page 322 Select Administration when the Home page appears. See Display A below. Select Upgrade to get to the upgrade page. See Display B below. Display A – Selecting Administration Display B – Selecting Upgrade DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-45...
  • Page 323 Select the Upgrade button to start the Firmware upload. See Display A below. Select Reboot when requested. See Display B below. Display A – Selecting the Browse and Upgrade buttons. Display B – Continuing to reboot DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-46...
  • Page 324: Using The Help Page

    Open this web page at the appropriate location by clicking on the Help book icon at the top of each page. See below. Review the web interface for the Ethernet-enabled Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-47...
  • Page 325: Additional Procedures

    FOR RESTRICTED USE only Fargo Electronics, Inc. Additional Procedures Reviewing LED and Dipswitch Tables The LEDs and dipswitches can be found on the back of Printers. Reviewing the DTC550 LED and Dipswitch Table DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-48...
  • Page 326: Reviewing The Dtc550 Led Table

    Green LED (Left) The Network link is not present. There is NO network traffic to this IP address. Amber LED (Right) Blinking There is Network traffic to this IP address. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-49...
  • Page 327: Upgrading The Main Firmware With The Fargo Diagnostics Utility

    The Main Printer Firmware upgrades are done with the same procedure as the USB- connected Printer. The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded. (Note: Alternatively, a DTC550 User can upgrade the DTC550 Main Printer Firmware by using the DTC550 Upgrade web page.)
  • Page 328 FOR RESTRICTED USE only Fargo Electronics, Inc. Upgrading the Main Firmware with the Fargo Diagnostics Utility (continued) See the procedure on the previous page. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-51...
  • Page 329: Restoring The Factory Settings For Ethernet

    Printer or you just cannot get it to work properly.) Resetting the DTC550 settings The DTC550 has a menu selection that allows the User names and passwords to revert to default. To reset these settings, select: Menu : Setup Printer : Network Settings : Reset Passwords.
  • Page 330: Reviewing The Subnet Mask Setting

    Select up or down arrow on the LCD to view the MAC Address: menu entry. View the MAC address on the next LCD line displayed as six colon- separated hexadecimal numbers. Example: 00 : 13 : 44 : 1a : 2b : 3c DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-53...
  • Page 331: Reviewing The Aneg Setting

    • ANEG: FD: Forces full duplex communications between the Printer and the host Ethernet interface. • ANEG: HD: Forces half duplex communications between the Printer and the host Ethernet interface. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-54...
  • Page 332: Changing The Dtc550 Lcd Network Settings

    Fargo Electronics, Inc. Changing the DTC550 LCD Network Settings The DTC550 printer/encoder will display new menu entries when (a) the Ethernet option is installed and (b) the Printer has established communications to a host device. You can use these procedures to change network settings by using the new LCD menus.
  • Page 333: Changing The Aneg Setting

    Ethernet interface. • ANEG: HD: Forces the half duplex communications between the Printer and the host Ethernet interface. If you change the setting, you will be prompted to reboot the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-56...
  • Page 334: Saving Addresses

    Select down arrow on the LCD to view the Reset Passwords menu entry. Press the Select button to reset the User passwords to the default settings of empty strings. (Note: This can be used when the passwords are not known.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-57...
  • Page 335: Accessing The Ip Address Of Your Printer

    Select Network Info on the LCD. Select down arrow on the LCD to highlight the IP: menu entry. View the IP address displayed as a dotted quad number. Example: IP: 168.192.1.1 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-58...
  • Page 336: Ethernet Printer Troubleshooting Procedures

    Verify that the port configuration of the PC Printer Driver is set to communicate to the Printer over the correct IP address. Frequently-asked Questions. Follow the Printing a test page procedure. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-59...
  • Page 337: Verifying The Printer Connection

    Procedure Ensure that your Printer has a valid network connection. Verify that the DTC550 has the green LED on solidly and the amber LED is flashing with network activity. If the LEDs do not indicate connection, verify the network connection with another device.
  • Page 338: Verifying That Your Pc Can Access The Printer Using The Ping Command

    See Display B below. Display A - Example of sending a ping to the Printer with a successful response Display B - Example of ping timeout to an invalid IP address DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-61...
  • Page 339: Printing A Test Page

    • There may be a job in the Windows print queue which has stalled. • The Printer may be paused or set to operate offline in the Windows print queue. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-62...
  • Page 340: Reviewing Frequently-Asked Questions

    (Note: This can be installed and used to locate all the Fargo compatible Printers on your network.) The DTC550 displays the MAC address of the Printer in the LCD the Ethernet option is functioning properly. It can be found under this path:...
  • Page 341 Ethernet option is functioning properly. Printer? • For the DTC550, it can be found under this path: Menu : System Info : Network Info : IP Address Can I print from my PC to Yes. Follow this procedure: multiple Ethernet Printers? 1.
  • Page 342 Ethernet-enabled Printer? installed for the Fargo Printer to be upgraded. Follow this procedure. 1. Run the Fargo Diagnostic Utility from the start menu: Go to the Start -> Programs -> Fargo -> Fargo Diagnostic Utility. 2. Select the Fargo Printer to upgrade from the drop- down box.
  • Page 343 Reviewing Frequently-asked Questions (continued) Question Answer What if I lose the The DTC550 has a menu selection that allows the User password for my Printer or names and passwords to revert to default (Menu : Setup it is not accepted? Printer : Network Settings : Reset Passwords).
  • Page 344 6. Select Apply. 7. Select Close. 8. Specify the new IP address. 9. Select: Next, Next, Finish and Close. 10. Select Apply. 11. Select Close. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-67...
  • Page 345 Use Fargo IP-Tracer, which allows you to find Fargo compatible Printers and specify their addresses. The DTC550 also allows you to use the LCD menus to save the current IP addresses as static (see above) and then switch DHCP (dynamic IP address selection) to DISABLED (Menu : Setup Printer : Network Settings : DHCP [select]).
  • Page 346 Fargo Electronics, Inc. Reviewing Frequently-asked Questions Question Answer • What do the LEDs by the On the DTC550 Printer: The green LED indicates a Ethernet connection on valid Ethernet connection. The amber LED indicates the back of the Printer network activity. indicate? How do I print a test page Follow this procedure.
  • Page 347: Glossary Of Terms

    This is the address of the server that provides the translation from a Address descriptive name to an IP address. DNS Domain This is the suffix to be added to the domain name make a complete Suffix name. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-70...
  • Page 348 A common utility or command that sends a message to network devices asking for a return message. (Note: This is used to diagnose if the device is on the network or to troubleshoot the connection.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 7-71...
  • Page 349: Section 8: Cleaning

    • Ten (10) Cleaning Pads pre-moistened with 99.9% isopropyl alcohol for cleaning the Printer’s interior and exterior. • Ten (10) Cleaning Roller replacement loops for replacement of the Cleaning Cartridge tape. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 350: Cleaning The Printhead (D855055)

    Using a Printhead Cleaning Pen from the Printer Cleaning Kit, firmly wipe back and forth across the surface of the Printhead. Once the Printhead is completely dry, close the Printer. If a streak persists, replace the Printhead Assembly (D855055). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 351: Replacing The Card Cleaning Roller

    Printer is located. Step Procedure Open the Printer's Top Cover. Pull the Cleaning Cartridge out of the Printer, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 352 Remove the gray Roller from the Card Cleaning Cartridge, as shown below. Remove the old cleaning roller from the gray Roller, as shown below. Step Procedure Install the new Cleaning Roller onto the gray Roller, as shown below. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 353 Fargo Electronics, Inc. Replacing the Card Cleaning Roller (continued) Step Procedure Remove the cover sheet to the Cleaning Roller, as shown below. Step Procedure Insert the Cleaning Cartridge back into the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 354 FOR RESTRICTED USE only Fargo Electronics, Inc. Replacing the Card Cleaning Roller (continued) Step Procedure Caution: Be sure to push down on the cartridge until it clicks into place. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 355: Cleaning The Platen And Card Feed Rollers

    Insert the Cleaning Card into the Exception Card Slot until the card is fed into the Printer, as shown below. You can use the Printer Driver or the LCD to begin this automated routine. See the next step. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 356 If using Windows 2000/XP, right click on the DTC550 Card Printer and select Printing Preferences. Select the Card tab in the DTC550 printer driver, as shown in Display A (below). Click on the Clean Printer button, as shown in Display A (below).
  • Page 357 FOR RESTRICTED USE only Fargo Electronics, Inc. Cleaning the Platen and Card Feed Rollers (continued) Display A - Card tab (DTC550 printer driver) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 358 FOR RESTRICTED USE only Fargo Electronics, Inc. Cleaning the Platen and Card Feed Rollers (continued) Display B - Clean Printer Utility DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 8-10...
  • Page 359 Press the FWD and REV buttons to move the Platen Roller back and forth while cleaning. After the Platen Roller is clean and completely dry, replace the printing supplies and close the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 8-11...
  • Page 360: Cleaning The Platen

    Press the FWD and REV buttons to move the roller back and forth while cleaning. After the roller is clean and completely dry, replace the printing supplies and close the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 8-12...
  • Page 361: Cleaning The Printer's Exterior

    Printer. Remove any debris within its interior. Caution: Be extremely careful not to let any alcohol drip inside the Printer. Re-install the printing supplies and close the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 8-13...
  • Page 362 Fargo Electronics, Inc. Cleaning the Printer's Interior (continued) This is a display for the Print Station (how to open it). This is a display for the Print Station (how to close it). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 8-14...
  • Page 363: Section 9: Diagnostic Tool Utility

    Section 9: Diagnostic Tool Utility Selecting the Self Tests tab Use these options to run the internal Printer Self Tests. Step Procedure Select the Self Test tab to bring up the Printer Self Tests. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 364: Selecting The Barcode Test Card Button

    Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card coverage on a CR-80 sized card.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 365: Selecting The Alignment Self Test Button

    YMC color panels.) Selecting the Device Settings Self Test button Step Procedure Use this card to keep a record of the settings held in the LCD of the printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
  • Page 366: Section 10: Packing The Dtc550 Card Printer

    Wipe it down with a lint-free cloth. Clean the Printhead with a Printhead pen. Pack the Printer in the original carton and packing materials. Be sure to enclose any necessary paperwork, test cards, etc. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 10-1...
  • Page 367: Section 11: Lcd On-Line Menu Navigation

    The purpose of this section is to provide the User with specific procedures for LCD On-Line Menu Navigation, Test Image Printing and Printer Setup for the DTC550 Card Printer. The MENU option is above the center softkey button, as shown below. This allows access to several test, setup and reporting functions.
  • Page 368: Using The Softkey And Scroll Buttons

    LCD display. If scrolling through a list, this symbol will change if you have reached the bottom of the list or if you have reached the top.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-2...
  • Page 369: Accessing The Menu Option Structure Tree

    Refer to the Menu Option Structure Tree for all available menu options. Selecting from the Menu Option Structure Tree (displayed, below) Part 1 See the next page. Please review the display at 150% or 200%. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-3...
  • Page 370 Current Value X -25 min +25 max Encoder Flip Angle Current Value X -5 min +5 max Brightness Current Value X LCD Settings -5 min +5 max Contrast Current Value X DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-4...
  • Page 371 FOR RESTRICTED USE only Fargo Electronics, Inc. Accessing the Menu Option Structure Tree (continued) Part 2 See the next page. Please review the display at 150% or 200%. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-5...
  • Page 372 SN: 0.0.0.0 Network Info Save Addresses Reset Passwords Mac Address 00:00:00:00:80 ANEG: Auto/Full/Half System Upgrade System Upgrade Are you sure you System Upgrade Restarting System Want to Continue? Start or Cancel DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-6...
  • Page 373: Print Tof And Print Eof Alignment Procedures

    MENU, Setup Printer, Print Settings and the parameter to be changed. Change the value by pressing the appropriate scroll button and press SELECT to save the value. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-7...
  • Page 374: Using The Lcd Menu

    Use the scroll buttons to scroll up or down the list of menu options. (Note: Brackets will appear on either side of the active menu option.) • Press the SELECT button to enter or select the desired option. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-8...
  • Page 375: Printing The Self-Test

    YMCKO or YMCKOK full-color print Ribbon. • Press the SELECT button to begin printing. The self-test print will begin as soon as the test image is processed. Reviewing the Gray/Align YMC/K Self-Test DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-9...
  • Page 376: Reviewing The Color/Resin Ymck Self-Test

    (b) the Resin Panel is printing properly. (Note: The Image consists of twelve spot colors, YMC and RGB, as well as gray density bars and thin resin lines.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-10...
  • Page 377: Reviewing The Card Count Ymc Self-Test

    Pass Count is the total number of print passes made by the Printhead. (Note: A pass is measured each time a single Ribbon panel is printed or passes beneath the Printhead.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-11...
  • Page 378: Reviewing The Standard Resin Self-Test

    FOR RESTRICTED USE only Fargo Electronics, Inc. Reviewing the Standard Resin Self-Test Step Procedure Print this card with any resin Ribbon. However, it will work best with a standard resin black Ribbon. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-12...
  • Page 379: Using The Magnetic Test Option (Only With Magnetic Encoding Module)

    Printer. This label can be seen by opening the Top Cover. There is a RESTORE SETTINGS option in the LCD that allows you to do this automatically. Use this option to change the Printer's internal settings for controlling the procedures in this section. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-13...
  • Page 380: Adjusting The Print Tof And Print Eof

    Arrows should appear just at the edge of the card's leading edge. If your test card does not look like the sample shown below, go to Step 5 to adjust the Print TOF.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-14...
  • Page 381 Press DONE to save the value and print another test card. Press YES when asked to save the change. Repeat Steps 1 to 6 until the test image is correctly positioned as shown above. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-15...
  • Page 382: Setting The Print Eof

    The number of pixels is equal to the measurement in inches times 600 or the measurement in mm times 23.6. (For example, 0.100 inches or 2.54mm equals 60 increments on the LCD.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-16...
  • Page 383 Press DONE to save the value. Press YES when asked to save the change. Print a test card as described in Step 1. Repeat Steps 1 to 6 (above) until the Test Image is correctly positioned. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-17...
  • Page 384: Adjusting The Ribbon Tension

    Caution: Be sure to make adjustments in small increments of ±2, to avoid over-adjusting this setting. For example, the Ribbon may jam or break if the setting is set too high. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-18...
  • Page 385 Press DONE to save the value and print another test card. Press YES when asked to save the change. Repeat Steps 1 to 6 until the test image is correctly positioned. See the previous page. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-19...
  • Page 386: Setting The Printhead Resistance

    Select MENU, Setup Printer, Print Settings and Printhead Resistance. Enter the given value for the Printhead. Press the DONE button to save the value. Press YES when asked to save the change. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-20...
  • Page 387: Adjusting The Image Darkness

    Press DONE to save the value. Press YES when asked to save the change. Print a test card as described in Step 1. Repeat Steps 1 to 7 until the image darkness is correct. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-21...
  • Page 388: Changing The Encoder Settings

    Smart Card Encoder is installed. • Prox: Press the CHANGE button to select None or Yes according to whether or not a Prox Card Encoder is installed. Press EXIT to save the value. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-22...
  • Page 389: Adjusting The Magnetic Tof

    If the Start Sentinel is too close to the leading edge of the card, increase (or make positive) the Magnetic TOF. Select MENU, Setup Printer, Encoder Settings and Magnetic TOF. Record the Magnetic TOF value on the test card last printed. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-23...
  • Page 390 Repeat steps 1 to 5 until the Magnetic TOF is correct. Press DONE to save the value. Press YES when asked to save the change. .293“ / 7.44mm Magnetic Track Data Trailing Edge Leading Edge of Card of Card DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-24...
  • Page 391: Disabling The Mag Verify Process On The Dtc550 Printer

    FOR RESTRICTED USE only Fargo Electronics, Inc. Disabling the Mag Verify process on the DTC550 Printer The LCD tree shows a method to disable verification of the magnetic encoding on all encoded cards. See Selecting from the Menu Option Structure Tree.
  • Page 392: Changing The Hopper Settings

    ON. This will cause the Card Input Hopper to rest in the UP position, allowing the necessary space (below the Hopper) for exception cards to be inserted. The only caution when using this feature is that cards must be loaded properly. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-26...
  • Page 393: Adjusting The Flipper Offset

    (Note: Prints Left is displayed as a percentage remaining for monochrome resin-only Ribbons.) • Part Number: This displays the specific part number for your Ribbon which can be helpful when re-ordering. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-27...
  • Page 394: Showing The Card Count

    Perform the upgrade by selecting Menu and then SYSTEM UPGRADE. The LCD will prompt: Are you sure you want to continue? Select YES to begin the System Upgrade. Select NO to return to the SELECT FUNCTION screen. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 11-28...
  • Page 395: Section 12: Fargo Technical Support

    Fargo Electronics, Inc. Section 12: Fargo Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for the DTC550 series Card Printer. Contacting Fargo Technical Support...
  • Page 396: Reading The Serial Numbers On A Fargo Printer

    (e.g., the digits 28 indicate week 28 of that year). 3. A1280224: The last four digits indicate the sequence number for the numeric order in which the Printers were built. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 12-2...
  • Page 397: Section 13: Reviewing Spare Parts Lists

    FOR RESTRICTED USE only Fargo Electronics, Inc. Section 13: Reviewing Spare Parts Lists Reviewing the Spare Parts List for DTC550 Series Card Printer DTC550 Series ID Card Printer Recommended Spare Parts List Effective Date: May 2005 For current pricing see http://www.fargopartner.com/support_services/...
  • Page 398: Section 14: Glossary Of Terms

    ISO. AS400 An IBM operating system running on a main frame. DTC550 Fargo Printers are built with fonts saved in the Printer memory so users of AS400 can write escape codes and print from the Printer. ASCII (American A standard for processing information in computer processors.
  • Page 399 A set of conductors wrapped together and often concealed within insulation, used for signal transfer from one device to another, with connectors on either end that allows the cable to be removed. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-2...
  • Page 400 The panel on the Printer from which the user can control Printer functions. The Printer is usually composed of the control buttons and an LED or LCD display. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-3...
  • Page 401 A small array of mechanical switches installed on the board that In-line Package can be configured to change Printer operations including Switches) providing a variety of self-tests. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-4...
  • Page 402 Printer can process the file. Duplex Printing Printing on the front and the back of the card. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-5...
  • Page 403 Printer adapts its operational parameters. Only Memory) Encoder (Smart An electro-mechanical interface to transfer data from the PC to a Card) chip or Magnetic Stripe built into the card. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-6...
  • Page 404 EPROM A microchip based non-volatile memory storage device that (Electronically cannot be rewritten in the field. Firmware for many Fargo Printers Programmable Read is stored on these chips and so a change of the chip is necessary Only Memory) for an upgrade.
  • Page 405 Glossy/Matte A smooth polished surface in comparison to a rougher matte surface. Fargo matte cards have a surface index (Ra) of approximately 65 micro inches while glossy have a Ra = 3. Glossy PVC A card made of PVC with a smooth polished surface (Surface roughness of approximately 0 - 10 micro-inches).
  • Page 406 IC (Integrated Circuit) An electronic device that contains many individual circuits interconnected and placed within a discrete package. ID (Identification) An abbreviation for identification. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-9...
  • Page 407 LAN (Local Area An array of several computers connected through a series of data Network) transfer cables for the sharing of data and peripherals. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-10...
  • Page 408 The JIS standard specifies one track on the front. Mag Verify A process to confirm proper magnetic encoding. After encoding, the information is read off back and compared to the intended string. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-11...
  • Page 409 A resin-like substance that is transferred by the Printhead to the card surface over a printed dye image to prevent image fading, increase abrasion durability and prevent dye migration. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-12...
  • Page 410 Any device that is attached externally to a PC. These often share the same data cable or port as a Printer and can be the source of communication problems. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-13...
  • Page 411 Buffer and spooler. Print Server A device used to connect and control a Printer on a network. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-14...
  • Page 412 Card technology, usually by communicating through a built-in antenna. Prox Card Encoder The Fargo prox card Encoder uses an HID ProxPoint® Plus reader mounted on the e-card docking Station inside the Printer/Encoder. The ProxPoint is a "read only" device producing a Wiegand signal that is converted to RS-232 using a Cypress Computer Systems CVT-2232.
  • Page 413 (for moving cards). RS-232 An interface standard, established in 1969 by the Electronic Industries Association, regarding the connecting of computer peripherals. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-16...
  • Page 414 Simplex Single-sided printing. SmartGuard An application from Fargo Electronics that allows users to prevent access to the Printer through the use of a personally encoded Smart Card. SmartGuard™ SmartGuard is a Printer security option that uses a custom access card and a built-in reader to restrict Printer access.
  • Page 415 Printer to test basic functionality. Thermistor An electronic resistor on the Printhead with a resistance value that varies in proportion to the heat to which it is exposed. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-18...
  • Page 416 A font format that produces each character using a mathematical equation, rather than a graphical representation, resulting in a much sharper, cleaner image. UltraCard The Fargo brand of card stock recommended for use in Fargo Printers, with the necessary glossy surface and composed of PVC. UltraCard III...
  • Page 417 The designation of colored Ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K), Overlay (O), Black (K) (used for backside, black only printing). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8) 14-20...
  • Page 418: Section 15: Index

    Glossy PVC, 14-8 Darkness, 14-4 Glossy/Matte, 14-8 DB-9, 14-4 Graphical Device Interface (GDI), 14-8 DC (Direct Current), 14-4 Gray Scale, 14-8 DC Motor, 14-4 Default, 14-4 Defrag, 14-4 Dimensions, 2-3 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 15-1...
  • Page 419 RFI (Radio Frequency Interference), 14-16 MB (Megabyte), 14-12 RFID (Radio Frequency Identification), 14-16 Media, 14-11 RGB (Red/Green/Blue), 14-16 Memory, 14-12 Ribbon, 14-16 Menu, 14-12 Ribbon cable, 14-16 Monochrome, 14-12 Ribbon/Cards, 1-1 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 15-2...
  • Page 420 Switch Box, 14-18 Switch Box, 4-36 YMC, 14-20 YMCK, 14-20 YMCKH, 14-20 TAC, 14-18 YMCKK, 14-20 Temp file, 14-18 YMCKO, 14-20 Test Print, 14-18 YMCKOK, 14-20 Thermistor, 14-18 www.IDWholesaler.com (800) 321-4405 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 15-3...

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