Fargo DTC550 User Manual page 109

Direct to card printer/encoder
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FOR RESTRICTED USE only
Troubleshooting the LCD Messages (continued)
LCD Message
CARD NOT
FOUND
CARD RELEASE
ERROR
CH STARTUP
ERROR
CHECK CARDS
CHECK LAM
POWER
CHECK MULTIPLE
FEED
CLEAN PRINTER
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
Cause
The card being
processed cannot be
found.
A card is jammed in the
Print Station of the
Printer.
A problem was detected
during Printer start-up.
No cards found in the
input Hopper.
A power connector must
be connected to the
Laminator module.
Two or more cards may
have been fed from the
Card Hopper.
For best Printer
performance, replace the
Cleaning Cartridge Tape
and clean the Printers
Feed Rollers and
Printhead at this time.
Fargo Electronics, Inc.
Solution
Press RESUME to load the next
card or CANCEL.
Clear the jam according to the
steps in the Troubleshooting
section of the User Guide. Press
RESUME to continue or CANCEL
to abort. See
Card Feeding
Errors.
If this problem persists, call for
technical assistance.
Add cards to the Card Input
Hopper or check for an error.
Press RESUME to continue.
See the
Resolving the Card
Hopper Empty Error
Message.
Insert power connector and cycle
power to the Printer.
If so remove the fed cards and
verify the card thickness setting is
set to the thickness of your cards.
Press RESUME to continue.
See
Card Feeding
Errors.
Refer to the Maintenance section
of your User Guide for fast, easy
instructions.
See
Cleaning
procedures.
4-4

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