Resolving The Card Jam On The Flipper Table - Fargo DTC550 User Manual

FOR RESTRICTED USE only

Resolving the Card Jam on the Flipper Table

Symptom: Cards are jamming on or at the Flipper Table or a Card Jam: Flip error is
displayed on the LCD.
Step Procedure
1 Error message reads: Unable to feed card.
2 Ensure that the Flipper Table is level.
Open the Top Cover and remove any cards that are jammed inside the
Printer.
Reset power on the Printer to clear any error messages that are on the
LCD.
Press the MENU button on the LCD.
Press the Down Arrow button and select PRINTER SETUP.
Scroll through the menu and select FLIPPER SETTINGS.
Select PRINT FLIP LEVEL.
If the cards are feeding over the Feed Rollers on the card path, adjust the
value by +2.
OR
If the cards are feeding under the Card Feed Path, adjust the value by –2.
3 Ensure that the Flipper Table Tension Spring is providing appropriate
tension.
Open the Top Cover on the Printer.
Remove the Ribbon.
Rotate the Flipper Table to an angle perpendicular to the Card Feed Path.
Using the Forward button, insert a card onto the Flipper Table.
Once fed onto the Flipper Table (D850855), manually pull the card from
the Flipper table. (Note: There should be sufficient resistance to prevent
the card from slipping from the Flipper table.)
If there is not sufficient resistance, replace the U-shaped spring on the top
of the Flipper Table.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
Fargo Electronics, Inc.
4-18