Fargo DTC550 User Manual
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Fargo DTC550 User Manual

Direct to card printer/encoder
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DTC550 Direct to Card
Printer/Encoder User Guide (Rev.
1.0)
Part Number:
L000683

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  • Page 1 DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) Part Number: L000683...
  • Page 2 RESTRICTED USE ONLY Fargo Electronics, Inc. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0), property of FARGO Electronics, Incorporated Copyright  2002, 2003, 2004, 2005, 2006 by FARGO Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of FARGO products to reproduce and distribute this copyrighted document to authorized FARGO customers, who have signed a “no disclosure agreement”...

  • Page 3: Table Of Contents

    Custom HoloMarkTM Cards _______________________________________________________ 2-48 Visual Security - Card Stock Part Numbers ____________________________________________ 2-48 Visual Security - Fargo Certified Overlaminates (Special Order in 50 quantity minimum)________ 2-48 Visual Security Card Stock - Tolerances ______________________________________________ 2-49 VeriMarkTM - Application Specifications_____________________________________________ 2-49...
  • Page 4 Reviewing the LCD display and LED light_________________________ Error! Bookmark not defined. Safety Messages (review carefully)_______________________________ Error! Bookmark not defined. Troubleshooting the LCD Messages ______________________________ Error! Bookmark not defined. Verifying the Encoding Settings for DTC550 Series Card Printer and Encoders_ Error! Bookmark not defined. Communications Errors________________________________________ Error! Bookmark not defined.
  • Page 5 Selecting the Auto Ribbon Select option ________________________ Error! Bookmark not defined. Adjusting for the Color matching ______________________________ Error! Bookmark not defined. Adjusting for the Resin Dither ________________________________ Error! Bookmark not defined. Using the Print Both Sides option______________________________ Error! Bookmark not defined. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)
  • Page 6 Reviewing the Custom VeriMark Card _________________________ Error! Bookmark not defined. Reviewing the Custom HoloMark Card _________________________ Error! Bookmark not defined. Using the K Panel Resin tab ____________________________________ Error! Bookmark not defined. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)
  • Page 7 Selecting the Encode button __________________________________ Error! Bookmark not defined. Selecting the Clear button____________________________________ Error! Bookmark not defined. Reviewing the ISO Track Locations____________________________ Error! Bookmark not defined. Sending the Track Information ________________________________ Error! Bookmark not defined. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)
  • Page 8 Reviewing the Sample String _________________________________ Error! Bookmark not defined. Reviewing the ASCII Code and Character Table __________________ Error! Bookmark not defined. Section 10: Packing the DTC550 Card Printer _____________Error! Bookmark not defined. Section 11: Board Level Diagnostics _____________________Error! Bookmark not defined.
  • Page 9 Contacting Fargo Technical Support______________________________ Error! Bookmark not defined. Reading the Serial Numbers on a Fargo Printer _____________________ Error! Bookmark not defined. Finding out when a Fargo Card Printer was manufactured __________ Error! Bookmark not defined. Reviewing Example No. 1: Serial Number 80453289______________ Error! Bookmark not defined.

  • Page 10: Section 1: Introduction

    Section 1: Introduction How to use the manual The DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) is designed to provide Installers and Technicians with quick, efficient lookup of related procedures, components and terms. The manual can be used effectively either in soft or hard copy, depending on the preference of the Installer or Technician.

  • Page 11: Dtc550 Direct To Card Printer/Encoder Overview

    RESTRICTED USE ONLY Fargo Electronics, Inc. DTC550 Direct to Card Printer/Encoder Overview Reviewing the DTC550 Block Diagram DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)

  • Page 12: Reviewing Dtc550 Sequence Of Operations

    RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC550 Sequence of Operations The following sequence describes a DTC550 doing a dual sided full color print job with magnetic encoding. Step Process The File information is received from the PC. The Flipper Stepper activates and rotates the Flipper Table until the Flipper Home Sensor is activated.
  • Page 13 The Flipper Stepper rotates to return the Flipper Table to a level position. Repeat Steps 14 to 20 for the appropriate Number of Color/Overlay Panels. The Card Feed Motor activates to feed the Card out of the Printer. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)

  • Page 14: Reviewing Dtc550 Boot Up Sequence

    The Hopper Lift Motor activates and raises the Hopper until the Hopper Lift Sensor detects a change in state. The Card Feed Motor activates to clear any Cards from the Card path. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)

  • Page 15: Reviewing The Lamination Module Sequence Of Operations

    The Lamination Roller Lift Motor cycles until the Lamination Roller Lift Sensor detects state change. Continued on the next page Lamination Station Securing Lamination Latches Top Cover Lamination LED Light Cancel Button Resume (pause) Button Rejection Card Output Card Hopper Hopper DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)
  • Page 16 The Flipper Table Clutch engages. The Flipper Table Motor activates until the Flipper Table is homed. The Flipper Table Clutch disengages. Repeat Steps 2 through 7. The card is fed out of the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)

  • Page 17: Reviewing The Lamination Module Boot Up Sequence

    The Lamination Ribbon motor activates to determine the presence of a roll of lamination. The Lamination Flipper table homes itself. The Card sensor checks for the presence of a card and ejects it if found. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)

  • Page 18: Section 2: Specifications

    Section 2: Specifications The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0). Regulatory Compliances Term...

  • Page 19: Agency Listings

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense. Reference Safety Messages in this document. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)

  • Page 20: Safety Messages (Review Carefully)

     To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)

  • Page 21: Technical Specifications

    CR-80: 3.375 in. x 2.125 in. (85.6mm x 54mm) (corresponds to ID1) Accepted Card .020 in. (20 mil) to .050 in. (50 mil) (.254mm to 1.27mm); unless Thickness laminating. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)
  • Page 22 PDF-417 2D barcode and other symbologies (available via Windows Driver) Card Input Dual-stack Hopper, 200 cards (30 mil); auto or manual feed Hopper Capacity Card Output 100 cards (30 mil) Hopper Capacity Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)
  • Page 23 Up to 16.7 million colors and 256 shades per pixel.  Dimensions DTC550: 10.75 in. H x 18.5 in. W x 11 in. D (273mm x 470mm x 279mmD).  DTC550-LC: 10.75 in. H x 30.5 in. W x 11 in. D (273mm x 775mm x 279mmD).
  • Page 24 Supplies function properly. To maximize printed card quality, printhead life and Printer/encoder reliability, use only Fargo Certified Supplies. Fargo warranties are void, where not prohibited by law, when non-Fargo Certified Supplies are used. Fonts TrueType fonts are available via the Windows driver.
  • Page 25 Printer's multi-tasking capabilities when printing multiple cards in succession.) Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)
  • Page 26 Resin, with Overlaminate (KO) (1500 image, with RFID) Security Features Card Hopper Lock (optional) Software Drivers 2000/XP  Supply Voltage DTC550: 100-240 VAC, 1.2A  DTC550-LC: 100-240 VAC; Two Supplies (1.2A each) Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0)
  • Page 27 Printer (One year); optional Extended Warranty Program (U.S. only) Printhead (One year), unlimited pass with UltraCard Cards DTC550: 20 lbs. (9.1 kg.) Weight DTC550-LC: 39 lbs. (14.1 kg.) LC Module: 19 lbs. (8.6 kg.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-10...

  • Page 28: Functional Specifications

    InTM. This produces the image in the surface of the card. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-11...
  • Page 29 The difference, however, is that solid dots of resin-based ink are transferred and fused to the surface of the card. (Note: This produces very durable, saturated printing.) Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-12...

  • Page 30: Printer Components - Descriptions

    RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components - Descriptions Component Description Card Thickness Adjusts the Printer to feed varying card thicknesses. Adjustment Lever DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-13...
  • Page 31 RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Descriptions (continued) Component Description Card Cleaning Automatically cleans cards for higher print quality. (Note: Replace this Cartridge roller with every ribbon or as needed.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-14...
  • Page 32 RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Descriptions (continued) Component Description Card Input Load blank cards into this Dual Input Hopper. Hopper DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-15...
  • Page 33 RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Descriptions (continued) Component Description Card Output Stores printed cards; up to 100, 30 mil cards. Hopper DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-16...
  • Page 34 Card Input Hopper. LCD display Displays the current status of the Printer. LED light Indicates Printer ON, OFF, pause, status conditions and error conditions. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-17...
  • Page 35 Component Description Printhead This Print Station component actually does the printing. (Note: This component is fragile and must not be bumped or touched with anything other than a cleaning pen.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-18...
  • Page 36 This port connects to a Windows PC with a parallel cable. Port Serial Interface For Encoding option: These ports are provided only if your Printer Ports includes one or more optional Encoding Modules. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-19...
  • Page 37 RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Descriptions (continued) Refer to the previous table. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-20...

  • Page 38: Printer Components: Lcd And Softkey Control Pad

    When the Printer is first powered ON, the Printer's system check screens Screens will briefly appear to:  Initialize the system.  Display the READY screen and current Firmware version. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-21...
  • Page 39 The Print Status screen always displays Cancel in the lower left and Pause in the lower right. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-22...
  • Page 40 The Printer will always finish its current task before pausing. When the Printer is paused, the LED light will flash and the Pause softkey button will change to Resume.) Press Resume to continue Printer operation. Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-23...

  • Page 41: Led Light

    User is too far away from the Printer to read the LCD display.) See the descriptions for Error Screens and Attention Screens after this LED Light display for more detail on the Printer's LCD display. Continued on the next page LED Light DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-24...
  • Page 42 ATTENTION 1 of 2 or whatever the total number of messages may be.  Like error messages, help text explaining the particular condition can also be accessed by pressing the HELP button. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-25...

  • Page 43: Printer Components: Print Ribbons

    This letter code indicates the type of Ribbon panel used with each Ribbon. = Dye-Sublimation Yellow Panel = Dye-Sublimation Magenta Panel = Dye-Sublimation Cyan Panel = Resin Black Panel = Overlay Panel = Overlay Panel DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-26...

  • Page 44: Printer Components: Resin-Only Print Ribbons

    Several colored resin Ribbons are available in a variety of colors for customizing or color-coding resin-only ID cards. (provides 1,000 prints) Metallic Resin Metallic resin Ribbons are available for printing resin images with a unique metallic sheen. (provides 500 prints) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-27...

  • Page 45: Printer Components: Dye-Sublimation Print Ribbons

    (Note: To avoid this area when printing, use the options in the Overlay / Print Area tab to omit printing in this area or punch the slot after the card has printed.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-28...

  • Page 46: Printer Components: Dye-Sublimation/Resin Print Ribbons

    The designation of colored Ribbon by the Panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Flourescent (F), Black (K), Overlay (O), (used for backside, black only printing). DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-29...

  • Page 47: Printer Components: Blank Cards

    Some types of Proximity cards, for example, have an uneven surface which will inhibit consistent color transfer. Some Smart Card chips are raised slightly above the cards surface, which also results in poor color transfer. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-30...
  • Page 48 UltraCard stock has a PVC core and offers medium card durability. UltraCard III stock has a 40% polyester core and offers high durability. Both types of UltraCards produce printed images with a glossy, photo-quality finish. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-31...

  • Page 49: Printer Components: Upgraded 81754 Pvc Cards

    The upgraded 81754 PVC cards are designed for a sharper card image quality and for reduced debris and defects on Fargo Card Printers. Carefully read these detailed notes and instructions before applying this information to your Fargo Printer or Printers.
  • Page 50 1. Instruction for new 81754 PVC card stock: Increase the Printer Driver’s Dye-Sub Intensity to print with the new 81754 PVC card stock on Fargo Card Printers (S/N A319 and older). See the chart provided below. See the appropriate Fargo service documents for specific Printer Driver instructions.

  • Page 51: Printer Components: Card Input And Output Hoppers

    All standard Card Printers provide a 100 card capacity Card Output Hopper Hopper (based on a standard 30 mil card thickness). (Note: This Hopper stores the cards after they are printed.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-34...

  • Page 52: Reviewing The Card Lamination Module

    Select Printer models support the attachment of an optional Card Lamination Module. This module can be ordered pre-installed on your Printer from the factory or can be ordered separately as a field upgradeable module. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-35...
  • Page 53 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card Lamination Module (continued) Here is another display of the Card Lamination Module. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-36...

  • Page 54: Reviewing The Lamination Top Cover And Station

    Station must be closed in order for the Printer to begin laminating. Lamination Station Securing Lamination Latches Top Cover Lamination LED Light Cancel Button Resume (pause) Button Rejection Card Output Card Hopper Hopper DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-37...

  • Page 55: Reviewing The Securing Latches And Lamination Led Light

     Fast Flashing Green light: Indicates the Lamination Module is in need of attention due to an error or an error condition. Refer to the Printer's LCD display for information. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-38...

  • Page 56: Reviewing The Cancel Button

    (Note: This will cancel all jobs in the Printer. Any card currently laminating will finish and eject. The Lamination Module's Cancel button cancels only the lamination job.) Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-39...

  • Page 57: Reviewing The Resume (Pause) Button

    (Note: with the Lamination Station open, the Resume button can also be used to manually rotate the Feed Rollers backward. This is helpful when cleaning the Rollers or when clearing jammed media.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-40...

  • Page 58: Reviewing The Rejection Card Hopper And Card Output Hopper

    (Note: If printing onto oversized cards, the Card Output Hopper Door should be placed in the open position in order for these larger cards to eject properly.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-41...

  • Page 59: Reviewing The Module And Printer Interaction

    Module laminates another card for maximum efficiency.) In fact, you can even open the Lamination Module to replace the overlaminate while the Printer is printing or encoding and vice versa. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-42...

  • Page 60: Reviewing The Module And Lcd Display Interaction

    Cancel button to cancel the current lamination job and accept the next. (Note: If canceled, the canceled card will eject into the Rejection Card Hopper.) Continued on the next page DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-43...

  • Page 61: Reviewing The Module's Programmed Default Temperature

    Warming or Laminator Cooling whenever the Lamination Roller is heating up or cooling down to the prescribed temperature. When the Lamination Module has reached its target temperature, lamination will begin.) DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-44...

  • Page 62: Reviewing The Laminator Temperature Adjustment

    Printer power OFF and ON both serve to reset the Laminator to its default temperature.)  Consistent Temperature: The temperature setting within the Printer Driver stays the same until it is changed. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-45...

  • Page 63: Reviewing The Overlaminates

    To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, the Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact the authorized reseller.

  • Page 64: Reviewing The Cr-90 Or Cr-100 Patch Size

    (Note: Custom holographic-type overlaminates are also available with specific designs, patterns, logos and security features.) Please contact the authorized reseller for more information about custom Overlaminates. DTC550 Direct to Card Printer/Encoder User Guide (Rev. 1.0) 2-47...

  • Page 65: Reviewing The Visual Security Solutions

    The image is customer specific and the program mirrors our holographic laminates program with a couple exceptions. Visual Security - Card Stock Part Numbers All Visual Security Cards will be offered on the following Fargo Card Stocks only:  P/N# 81754 Ultra Card ...

  • Page 66: Visual Security Card Stock - Tolerances

    SecureMark program. Using RFID technology, SecureMark Media raises the level of customer security and convenience. SecureMark Media is used together with the Printer Security CD to convert a generic Fargo Printer to a SecureMark Printer. After this conversion, the Printer will only accept Integrator specific SecureMark media (Ribbon).

  • Page 67: Print Notification Application

    Print Diagnostics Application An automated report captures Printer status and settings that can be sent to the Integrator (or Fargo) technical support. This report can be easily e-mailed or faxed in order to expedite faster service. Supplies e-Ordering Application This is an on-line Media ordering system that enables customers to order their unique SecureMark media directly from their Integrators.
  • Page 68 SecureMark Media SecureMark Media is used together with the Print Security Suite to convert a generic Fargo Printer to a SecureMark Printer. After this conversion, the Printer will only accept Integrator- specific SecureMark media (Ribbon). The following is the basic process for converting to SecureMark media.

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