Page 1 DTC400 Card Printer/Encoder User Guide (Rev. 2.2) Part Number: L000800...
Page 2 At all times, the Copyright Protection Notice for each document was adhered to within our Fargo documentation process. This reference to other documents does not imply that Fargo is an ISO-certified company at this time.
Page 3 Custom HoloMarkTM Cards ________________________________________________________ 2-4 Visual Security - Card Stock Part Numbers _____________________________________________ 2-5 Visual Security - Fargo Certified Overlaminates (Special Order in 50 quantity minimum)_________ 2-5 Visual Security Card Stock - Tolerances _______________________________________________ 2-5 VeriMarkTM - Application Specifications______________________________________________ 2-5...
Page 4 Reviewing Web page security ______________________________________________________ 5-13 Logging In _____________________________________________________________________ 5-14 Accessing the Home pages _________________________________________________________ 5-15 Reviewing the Ethernet Home Pages ___________________________________________________ 5-16 Reviewing the DTC400 Home Page__________________________________________________ 5-16 Reviewing the Home Page Categories and Fields (table)__________________________________ 5-17 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 5 Restoring the Default Settings ______________________________________________________ 5-51 Accessing the IP address of your Printer_________________________________________________ 5-52 Accessing the DTC400 IP address ___________________________________________________ 5-52 Upgrading the Main Firmware with the Fargo Diagnostics Utility_____________________________ 5-53 Ethernet Printer Troubleshooting Procedures _____________________________________5-55 Troubleshooting procedures ________________________________________________________ 5-55...
Page 6 Using the Clean Printer Option______________________________________________________ 6-10 Using the Test Print button _________________________________________________________ 6-12 Using the About button____________________________________________________________ 6-13 Using the Device Options tab (DTC400) ________________________________________________ 6-14 Reviewing the Device Options tab (DTC400) __________________________________________ 6-14 Adjusting the Ribbon Type option ___________________________________________________ 6-15 Selecting the Auto Ribbon Select option ______________________________________________ 6-16 Using the new Printer Driver (Rev.
Page 7 Selecting the Defined Area(s) function (Front and Back options) ___________________________ 6-80 Selecting the Print YMC under K and Print K Only options _______________________________ 6-87 Using the Printer Supplies tab (DTC400) ________________________________________________ 6-88 Reviewing the Ribbon Information __________________________________________________ 6-89 Reviewing the Ribbon Level Indicator ________________________________________________ 6-90...
Page 8 Contacting Fargo Technical Support____________________________________________________ 12-1 Reading the Serial Numbers on a Fargo Printer ___________________________________________ 12-2 Finding out when a Fargo Card Printer was manufactured ________________________________ 12-2 Reviewing Example No. 1: Serial Number 80453289____________________________________ 12-2 Reviewing Example No. 2: Serial Number A1280224 ___________________________________ 12-2...
Page 9: How To Use The Manual
Section 1: Introduction How to use the manual The DTC400 Card Printer/Encoder User Guide (Rev. 2.2) is, in fact, the troubleshooting manual for the entire card Printer. The manual is designed to provide Installers and Technicians with quick, efficient lookup of related procedures, components and terms. The manual can be used effectively either in soft or hard copy, depending on the preference of the Installer or Technician.
Page 10: Dtc400 Card Printer/Encoder User Guide (Rev. 2.2)
 To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 11 Ribbon Drive Ribbon Encoder Card Feed Roller Print Headlift Headlift Sensor Printhead Cooling Ribbon Rewind Printhead Card Input Hopper Motor Thermistor Ribbon LED SNR Magnetic Encoding Head Module RFID Antenna Platen Roller Pinch Roller DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 12 The Print Headlift Motor engages. The Print Headlift Sensor detects closed state. The Print Headlift Motor disengages. The Print Stepper Motor engages. The Print Cover Sensor checks for a closed state. The Ribbon Drive Motor engages. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 13 Repeat steps 9 through 23 for appropriate number of color/overlay panels. The Card is ejected from the singled-sided Printer. The Card Feed Stepper engages to queue the card for the Flipper Table for the dual-sided Printer. All Stop. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 14 If the Headlift Sensor is found to be open, the Headlift Motor will turn until a closed state is seen. If the Card Feed Sensor is found to be blocked, the Card Feed Stepper will engage to eject the card. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 15: Regulatory Compliances
Section 2: Specifications The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the DTC400 Card Printer User Guide (Rev. 2.2). Regulatory Compliances Term Description...
Page 16: Agency Listings
EN 55024: 1998, EN 61000-3-2 and EN 61000-3-3. Card Input 100 cards (30 mil) Hopper Capacity Colors Up to 16.7 million (monochrome) Dimensions Single-sided Dimensions: 6.7"H x 13.1"W x 10.5"D / 170mmH x 333mmW x 267mmD DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 17 Print speeds do not include encoding time or the time needed for the PC to process the image. Process time is dependent on the size of the file, the CPU, amount of RAM and the amount of available resources at the time of the print. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 18: Custom Holomarktm Cards
A Custom HoloMark TM Card is a three-dimensional holographic image transferred to metal foil and embossed to blank cards. The image is customer specific and the program mirrors our holographic laminates program with a couple exceptions. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 19 RESTRICTED USE ONLY Fargo Electronics, Inc. Visual Security - Card Stock Part Numbers All Visual Security Cards will be offered on the following Fargo Card Stocks only:  P/NNo. 81754 Ultra Card  P/NNo. 81762 Ultra Card III with hi-coercivity magnetic stripe ...
Page 20 Outside edge placement of Foil impression options on card will be 0.4 cm from edge of card.  HoloMarkTM foil placement options will be at all four corners of card located 0.4 cm from edge of card. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 21: Functional Specifications
 Used to print ultra-fast, one-color ID cards on the DTC400. (Note: Like dye-sublimation, this process uses the same thermal Printhead to transfer color to a card from a resin-only print Ribbon or the resin black (K) panel of a full color print Ribbon.)
Page 22 Opens to allow access to the Card Flipper. E-Card Ports Connects to the Printer’s E-Card Stations. Power Port Connect to the included power cord. USB Port Connect to a Windows PC with a USB cable. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 23 Ribbon panels found on each Ribbon. This letter code is as follows: = Dye-Sublimation Yellow Panel = Dye-Sublimation Magenta Panel = Dye-Sublimation Cyan Panel = Resin Black Panel = Clear Protective Overlay Panel = Ultra Violet Flourenscing Panel DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 24 Resin-only print Ribbons consist of a continuous roll of a single resin color. No protective overlay panel (O) is provided since resin images do not require the protection of such an overlay. The following resin-only Ribbon types are available for use with both DTC400: Type...
Page 25 (Note: To avoid this area when printing, use the options in the Overlay / Print Area tab to omit printing in this area, or punch the slot after the card has printed.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 2-11...
Page 26 The designation of colored ribbon by the Panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K), Overlay (O), (used for backside, black only printing). DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 2-12...
Page 27 UltraCard stock has a PVC core and offers medium card durability. UltraCard III stock has a 40% polyester core and offers high durability.  Both types of UltraCards produce printed images with a glossy, photo- quality finish. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 2-13...
Page 28 See the Front and Back radio buttons in the Using the K Panel Resin tab (DTC400) section.  See the DTC400 Card Printer User Guide for the replacement procedures for this Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 2-14...
Page 29: Section 3: Setup And Installation Procedures ___________________________________
Fargo Electronics, Inc. Section 3: Setup and Installation Procedures The following guide will walk you through the installation of the DTC400 Card Printer Driver.  Time Requirement (software): This software installation process will require approximately 2 to 5 minutes (depending on the speed of your PC).
Page 30 RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Print Image (continued) _____________________________________________ 3-31 Printer Transport ___________________________________________________________________ 3-32 Moving the Printer to another location ________________________________________________ 3-32 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 31: Printer Setup And Installation
Should this occur, print quality may not be optimum. Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow the moisture to evaporate. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 32: Unpacking And Inspection
Check that the following items are included:  Power Supply  US Power Cable  Europe Power Cable  Software Installation CD/User Guide  User Guide  Warranty Statement, Registration Card and Compliancy Document Reviewing the Printer (front view) DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 33 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer (front view; Cartridge being installed) Reviewing the LCD (top-front part of Printer) DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 34: Connecting The Printer Power
Plug the wall power cable into the AC power adapter. Plug the wall power cable into a standard 110VAC power outlet. Display A – Shows back of Printer with AC power cable (below). DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 35: Installing The Print Ribbon Cartridge
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Print Ribbon Cartridge The Fargo DTC400 Card Printer uses a one-piece, disposable Ribbon Cartridge load system. Every full color Ribbon Cartridge contains a 250 “full color card count” Ribbon and a Card Cleaning Roller.
Page 36 Display A – Shows the Print Ribbon Cartridge before it is installed or inserted into the Printer. The Card Cleaning Roller (see arrow) is already inserted into the Print Ribbon Cartridge. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 37 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Print Ribbon Cartridge (continued) Display B – Shows direction that Cartridge is inserted in the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 38: Installing Blank Cards Into The Card Hopper
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing Blank Cards into the Card Hopper The Fargo DTC400 Printer is capable of printing single load cards and multiple feed cards (batch mode).  To print using single feed, simply remove all cards from the Card Hopper, leave the Card Hopper door closed and place a card in the single Feed Card Slot (which can be used repeatedly).
Page 39 Installing Blank Cards into the Card Hopper (continued) Display B - Press the Card Hopper Load Lever down. Insert the cards. Here the Lever is still up. Here the Lever is pressed down. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-11...
Page 40 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing Blank Cards into the Card Hopper (continued) Here are the cards ready to insert. Here the Input Hopper Door is closed. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-12...
Page 41: Lowering The Card Output Hopper
Lowering the Card Output Hopper Step Procedure The Fargo DTC400 comes with a Card Output Hopper (to hold cards after they have been printed). Pull on the Output Hopper and lower its Cover down until it snaps into place. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 42: Flipper Table Module Installation
Using the Device Options tab (DTC400) section.  See the Front and Back radio buttons in the Using the Overlay / Print Area tab (DTC400) section.  See the Front and Back radio buttons in the Using the K Panel Resin tab (DTC400) section.
Page 43 Fargo Electronics, Inc. Installing the Flipper Table Module Assembly (D900200) (continued) Step Description Remove the Card Output or Exit Door (D900092) and Left End Cap (D900064) to the Printer, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-15...
Page 44 Use the Torx T-10 screwdriver to attach the one (1) front Baseplate mount screws (F000170), as shown below. Attach the Flipper Table Module Cover, as shown below. Connect the USB and Power cables, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-16...
Page 45: Printer Driver Installation
Explorer” to view the contents of the CD. Then, double-click on the Setup.exe file listed on the CD.) Click on the Next button to continue with the installation. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-17...
Page 46 Read the License Agreement. Select the I accept the terms of the license agreement option and click Next to continue. b. Click on the Next button to continue with the installation. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-18...
Page 47  Printer Driver User’s Guide  Fargo Diagnostics Utility (Note: Selecting Custom will provide the option to select which components to install.) b. Click Next to continue. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-19...
Page 48 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step Procedure Click on the Install button to begin the installation. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-20...
Page 49 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step Procedure Wait during the installation. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-21...
Page 50 USB then click the Next button. Continue to step 8.  Select A network printer, or a printer attached to another computer if using the printer via ethernet then click the Next button. Continue to step Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-22...
Page 51 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step Procedure a. Verify that USB is selected from the Port list. b. Click the Next button. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-23...
Page 52 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step Procedure Connect the USB cable to both the PC and the Printer. Continue to step 11. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-24...
Page 53 Installing the Printer Driver (continued) Step Procedure a. Enter the IP address of the printer. See Finding the IP Address of the Printer for additional Information. b. Click Next to continue. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-25...
Page 54 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step Procedure Click on the Finish button to complete the Fargo Add Printer Wizard. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-26...
Page 55 If the Ribbon Type is not known, select the Auto Ribbon Select button. See Display B below. (Note: The Ribbon needs to be installed for this procedure to work.) Display A Display B DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-27...
Page 56 Installing the Printer Driver (continued) Step Procedure a. Click on the Finish button to complete the Setup, as shown below. b. Click on the Install the Fargo Diagnostic Utility (Recommended) for this installation. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-28...
Page 57 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step Procedure Wait during the installation of the Fargo Printer Diagnostic Utility. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-29...
Page 58: Printing A Test Print Image
This completes the DTC400 Card Printer/Encoder installation procedure. For additional help regarding the Test Print and other related items please see the DTC400 Card Printer User Guide located under Start > Programs > Fargo. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 59 RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Print Image (continued) Display A – DTC400 Printer Driver Card Tab: DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-31...
Page 60: Printer Transport
Moving the Printer to another location Step Procedure The Printer can be transported by gripping it under the back lid, as shown in the photo below. You have completed the setup and installation procedures in this section. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 3-32...
Page 61: Safety Messages (Review Carefully)______________________________________________________
Resolving the No Flipper Table Module problem _______________________________________ 4-38 Resolving the Flipper Jam Error_____________________________________________________ 4-39 Resolving the Flipper Jam Error (continued)_________________________________________ 4-40 Diagnosing Image Problems __________________________________________________________ 4-41 Resolving the Pixel Failure problems_________________________________________________ 4-41 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 62 Resolving the Image Placement problems (continued) _________________________________ 4-52 Resolving the Poor Image Quality problems ___________________________________________ 4-53 Running the Self Test _______________________________________________________________ 4-54 Running the Standard Self Test Print _________________________________________________ 4-54 Running the Magnetic Self Test (HiCo Only) __________________________________________ 4-55 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 63  To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 64: Communications Errors
Driver was recently removed.) d. Ensure the correct setup options within the Printer Driver are selected. e. Confirm that the Driver is current by checking at: www.fargo.com Confirm the correct installation of the Flipper Table Module Assembly. a. Reboot the computer.
Page 65 Accessories Program Group). 1) Go to the File menu and select Page Setup. 2) Click on the Printer button and select the DTC400 Card Printer. 3) Click OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.) 4) Open the program and type: “This is a Test.”...
Page 66: Print Process Errors
Printer Error State: Card is not being detected by the Card TOF Sensor 11 seconds after the initiation of a print job causing the Printer to produce an error  LCD Error Display: Card Not Fed  Driver Monitor Error Display: Unable to Feed Card DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 67 Remove all cards from the Hopper. b. Press the Card Hopper Load Lever down until the Card Tray locks into place. c. Using the Fargo Diagnostic utility send a test print to the Printer. See the Using the Diagnostic Utility tabs.
Page 68 Ensure that the Card Hopper Feed Motor power cable is securely connected to the Card Hopper Feed Motor. d. Use the Fargo Diagnostic utility to send a test print to the Printer. See the Using the Diagnostic Utility tabs.
Page 69 Printer Error State: Card is not being detected by card TOF Sensor 11 sec after the initiation of a print job causing the Printer to produce an error  LCD Error Display: Card Not Fed  Driver Monitor Error Display: Unable to Feed Card DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 70 The blocked Sensor should read +4.99 vdc.  The open Sensor should read +1.5 vdc. c. If the Card Feed TOF Sensor does not read properly, replace the Sensor. Clean the Card Feed Roller. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-10...
Page 71 Symptom: Printer RFID Sensor does not detect a recognizable signal from the Ribbon.  Printer Error State: The Ribbon tag information is corrupted or incorrect.  LCD Error Display: Ribbon RFID Error  Driver Monitor Error Display: Ribbon RFID Error DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-11...
Page 72 Replace the Print Ribbon a. Replace the Print Ribbon Cartridge. b. Press on the Resume button. c. If the error continues, see Resolving the Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) in this section. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-12...
Page 73 Driver Monitor Error Display: Ribbon RFID Error Replace the Print Ribbon RFID Sensor. a. Replace the Print Ribbon RFID Sensor. b. Press on the Resume button. c. If the error continues, replace the Printer Main Board. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-13...
Page 74: Resolving The Mag Verify Error
Symptom: The Printer is unable to verify encoded data.  Printer Error State: The Printer is unable to verify encoded data.  LCD Error Display: Mag Verify  Driver Monitor Error Display: Mag Verify DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-14...
Page 75 Module docking station. e. If the Magnetic Module is properly seated, replace the magnetic head (as needed). (Note: See the current DTC400 User Guide for related instructions in the Parts Replacement Section.) If data is being written to the Magnetic Stripe, the Magnetic Offset may need to be adjusted.
Page 76 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Mag Verify Error (continued) Step Procedure Verify that the coercivity of the cards matches the Driver Settings. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-16...
Page 77: Resolving The No Mag Installed Error
Printer Error State: A print job with Magnetic encoding was sent with no Magnetic encoder installed in the Printer.  LCD Error Display: No Mag Installed  Driver Monitor Error Display: No Mag Installed DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-17...
Page 78 Printer is equipped with a Magnetic Encoder Module, ensure that it is seated securely into the Magnetic Module docking station. If the issue persists, replace the Magnetic Module. See the DTC400 service manual for replacement procedures.) If the Printer has no Magnetic Encoder Module, verify that the encoding data was sent in error, check the appropriate software user’s manual for encoding...
Page 79 Symptom: The Printer rolls through Ribbon and errors out  Printer Error State: The Printer cannot find the next panel on the Ribbon.  LCD Error Display: Ribbon Miscue  Driver Monitor Error Display: Ribbon Sensor DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-19...
Page 80 Press the Cancel Print button on the Driver Monitor Error Display Message. Reboot the Printer by cycling the power. Using the driver calibration tab calibrate the Ribbon Sensor. If the issue persists, continue to Step 8. Replace the Ribbon Sensor. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-20...
Page 81: Resolving A Ribbon Break Jam Error
Printer  Printer Error State: The Ribbon Supply Encoder Sensor has unexpectedly stop receiving information from the Ribbon Encoder  LCD Error Display: Ribbon BreakJam  Driver Monitor Error Display: Ribbon BreakJam DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-21...
Page 82 Repair the Ribbon and wind up the take-up roll 4 color panels past the damage area. a. Press on the Resume button. b. If the issue persists, continue to Step 5. Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation. See the Using the Diagnostic Utility tabs procedure.
Page 83: Resolving A Ribbon Out Error
Printer Error State: The Ribbon Sensor has detected the End Of Ribbon mark  LCD Error Display: Ribbon Out  Driver Monitor Error Display: Ribbon Out Replace the Ribbon Cartridge a. Press on the Resume button. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-23...
Page 84: Resolving A No Ribbon Installed Error
Symptom: Printer errors out as soon as it receives data from PC  Printer Error State: The Printer RFID Sensor is not receiving a signal from the Ribbon  LCD Error Display: No Ribbon  Driver Monitor Error Display: No Ribbon Installed DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-24...
Page 85 If the connections are loose, reattach them.  Press on the Resume button.  If the connections are good or if the issue persists, continue to Step 4. Replace the Ribbon RFID Sensor. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-25...
Page 86: Resolving A Invalid Ribbon Error
Symptom: Printer errors out as soon as it receives data from the PC  Printer Error State: The Ribbon installed does not match the Printer model.  LCD Error Display: Invalid Ribbon  Driver Monitor Error Display: Invalid Ribbon DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-26...
Page 87 If the connections are loose, reattach  Press on the Resume button..  If the connections are good or if the issue persists, continue to Step 5. Replace the Ribbon RFID Sensor. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-27...
Page 88: Resolving A Wrong Ribbon Error
Symptom: Printer errors out as soon as it receives data from the PC  Printer Error State: The Ribbon installed does not match the Printer Driver information  LCD Error Display: Wrong Ribbon  Driver Monitor Error Display: Wrong Ribbon DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-28...
Page 89 Verify the Driver settings are correct. a. Open the Printer Control Panel from the Computer.  If using Windows 98SE, Me, right click on the DTC400 Card Printer Icon and select Properties.  If using Windows 2000/XP, right click on the DTC400 Card Printer and select Printing Preferences.
Page 90: Resolving A Card Jam Error
Review the following information.  Symptom: Card is jammed.  Printer Error State: Card TOF Sensor is detecting no card motion  LCD Error Display: Card Jam  Driver Monitor Error Display: Card Jam DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-30...
Page 91 If unblocked, the Sensor should read 0.15 to 0.18 VDC. d. If the voltages do not read correctly, replace the Sensor. (Note: See the current DTC400 User Guide for related instructions in the Parts Replacement Section.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 92: Resolving A Headlift Motor Or Sensor Error
Symptom: The Printhead continuously cycles or does not cycle at all  Printer Error State: Headlift Sensor is not detecting movement from the Headlift Cam  LCD Error Display: Head Lift Error  Driver Monitor Error Display: General Error DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-32...
Page 93 Press the Cancel Print button on the Driver Monitor Error Display Message. Reboot the Printer by cycling the power. Cycle the Headlift Motors. a. Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation. See the Using the Diagnostic Utility tabs.
Page 94: Resolving The Cover Open Error Message
DTC400 User Guide for related instructions in the Parts Replacement Section.) b. If the Sensor still does not work, continue to Step 4. Replace the Main Board. (Note: See the current DTC400 User Guide for related instructions in the Parts Replacement Section.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 95: Resolving The Blank Output Issues
Visually inspect the set of panels that were last used by the Printer. d. If an image is noticeable on the used Ribbon, continue to Step 4. e. If an image is not noticeable on the used Ribbon, continue to Step 5. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-35...
Page 96 Open the Printer Control Panel from the Computer.  If using Windows 98SE, Me, right click on the DTC400 Card Printer Icon and select Properties.  If using Windows 2000/XP, right click on the DTC400 Card Printer and select Printing Preferences.
Page 97 If less than 22 volts is read on any of the pins, replace the Printhead.  If still having issue with blank cards, replace the Main Board. (See the current DTC400 User Guide for instructions on replacing the Main Board in the Parts Replacement Section.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 98: Flipper Table Module Assembly Problems
Symptom: The Flipper Table Module Assembly is not functioning.  Printer Error State: The Printer is unable to communicate with the Flipper Module.  LCD Error Display: No Flip Installed  Driver Monitor Error Display: No Flipper Module DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-38...
Page 99: Resolving The Flipper Jam Error
Symptom: The Flipper Table Module is jamming.  Printer Error State: The Flipper Table has jammed while either aligning itself or flipping a card.  LCD Error Display: Flipper Jam  Driver Monitor Error Display: Flipper Jam DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-39...
Page 100 Close the Printer’s Flipper Table Module. d. Press the Resume button on the Printer’s Top Cover to continue printing. e. To cancel the printing, press the Cancel Print button from the Driver’s display dialog. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-40...
Page 101: Diagnosing Image Problems
Check the card stock for scratches. Replace the cards (as needed). Examine the Printhead for visible damage. Clean the Printhead. See the Cleaning the Printhead procedure. Replace the Printhead if the problem persists. See Replacing the Printhead Assembly (D900023). DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-41...
Page 102: Resolving The Card Surface Debris Problems
Ensure the cards are clean and stored in a dust-free environment. Do not use cards with embedded contaminants in the surface. Clean the inside of the Printer. See Cleaning the Printer's Interior. Clean the Cleaning Roller. See Cleaning the Card Feed and Cleaning Rollers. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-42...
Page 103: Resolving The Incorrect Image Darkness Problems
Run a self-test to ensure that the issue is not with the Driver settings. Adjust the Dye-Sub Intensity setting within the Image Color tab of the Printer Driver. See Using the Image Color tab (DTC400) procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-43...
Page 104 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Incorrect Image Darkness problems (continued) Step Procedure Correct the Image Darkness. See the Using the Image Darkness Option procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-44...
Page 105: Resolving Ribbon Wrinkle Problems
Confirm that the Printer is using the most current Driver via: http://www.fargo.com Reduce the Dye-Sub Intensity setting within the Image Color tab of the Printer Driver. See the Using the Image Color tab (DTC400). DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-45...
Page 106 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving Ribbon Wrinkle problems (continued) Step Procedure Reduce the Image Darkness. See the Using the Image Darkness Option procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-46...
Page 107: Resolving The Excessive Resin Printing Problems
LCD Error Display: None  Driver Monitor Error Display: None Reduce the Resin Heat setting within the Image Color tab of the Printer Driver. See the Using the Image Color tab (DTC400). DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-47...
Page 108 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Excessive Resin Printing problems (continued) Step Procedure Reduce the Image Darkness. See the Using the Image Darkness Option procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-48...
Page 109: Resolving The Incomplete Resin Printing Problems
Increase the Resin Heat setting within the Image Color tab of the Printer Driver. See the Using the Image Color tab (DTC400). Increase the Image Darkness. See the Using the Image Darkness Option procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-49...
Page 110: Resolving The Image Placement Problems
Open the Printer Control Panel from the Computer.  If using Windows 98SE, Me, right click on the DTC400 Card Printer Icon and select Properties.  If using Windows 2000/XP, right click on the DTC400 Card Printer and select Printing Preferences.
Page 111 If the white border is on the trailing edge of the card, adjust the Horizontal value by -2. a. Click on OK. b. Run a self-test. c. If the white border is diminished, continue the adjustment until it is gone. Graphic A DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-51...
Page 112 If the white border is on the botom edge of the card, adjust the Vertical value by -2. a. Click on OK. b. Run a self-test. c. If the white border is diminished, continue the adjustment until it is gone. Graphic B DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-52...
Page 113: Resolving The Poor Image Quality Problems
If a small or low-resolution image is stretched or blown up, a pixilated or grainy effect will occur when printing, as shown below (rightside). DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-53...
Page 114: Running The Self Test
Premium Resin Ribbon Cartridge installed: The Printer will print a single color gray scale on the front of the card. See Display B below) Running the Standard Self Test Print Display A - Full Color Test Print DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-54...
Page 115 Printer’s rear panel. Press and hold the Pause/Resume button. While holding down the Pause/Resume button, plug the power cable back into the Printer. The Printer will Encode magnetic information on all 3 magnetic tracks DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 4-55...
Page 116: Section 5: Ethernet Option __________________________________________________
Changing the Log Name (continued)_______________________________________________ 5-32 Selecting the Log Type____________________________________________________________ 5-33 Selecting the Log Destination_______________________________________________________ 5-34 Setting up Email Event logging _____________________________________________________ 5-35 Specifying UDP Event logging _____________________________________________________ 5-36 Specifying TCP Event logging ______________________________________________________ 5-37 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 117 Accessing the IP address of your Printer_________________________________________________ 5-52 Accessing the DTC400 IP address ___________________________________________________ 5-52 Upgrading the Main Firmware with the Fargo Diagnostics Utility_____________________________ 5-53 Upgrading the Main Firmware with the Fargo Diagnostics Utility (continued) ______________ 5-54 Ethernet Printer Troubleshooting Procedures _____________________________________5-55 Troubleshooting procedures ________________________________________________________ 5-55...
Page 118 Printer Management: The Printer Driver provides bi-directional status information so you can monitor and manage the Printer just as you would any other networked Printer.  Compatibility: The Fargo Ethernet option provides compatibility with TCP/IP and 802.3 Ethernet protocols with an IEEE 802.3 10/100Base-T Ethernet female RJ45 connector. ...
Page 119 Troubleshooting Provides a Ping client for network troubleshooting. IP Tracer Provides a utility (IP Tracer) used to find Fargo Printers with Ethernet connection on a local network. (Note: This utility is included on the CD-ROM and online at www.fargo.com.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 120: Reviewing The Print Server
 All clients are able to send print jobs to the Printer and monitor Printer jobs and errors with the standard Windows printing system using the Fargo Printer Driver installed on their local PC. In this way, the User knows whether or not a print job has been successful. Also, the User knows what problems have been encountered while processing the print job.
Page 121: Network Management Interface
All Telnet responses from the Printer will then be displayed in the Telnet session on the PC.  All commands entered will be sent to the Telnet client in the Printer. Enter help or ? to get an on-window list of supported Telnet commands. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 122: Reviewing The Telnet Command Table
Display help for Telnet commands. help Reset the Ethernet interface for reset reset the Printer/Encoder. Send a ping command to another ping <IPADDR> ping IP address as a test of the Ethernet interface. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 123 Ethernet interface. default Display information about the list default net default network settings of the Ethernet interface. user Display information about the list user defined User names and their type (root or guest privileges). DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 124 Display information list printer about the Printer (i.e., model number, Firmware version and serial number). printer Display information list printer sm about the secure mark settings of the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 125 Specify the IP address set syslog <LOG_NAME> udp of the UPD system <IPADDRESS> logging program. from Restore system log set syslog from default|current path settings from the default or current settings. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-10...
Page 126 Specify a User as root set user type <NAME> or guest. root|guest Only root Users have administrative rights to change network interface settings. from Restore User setting set user from default|stored from default or stored settings. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-11...
Page 127 10 or 100 mHz. from Set the Ethernet mode store ifc from default|current settings from the default or current settings. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-12...
Page 128: Reviewing Web Page Security
Ethernet Web Pages – Standard Procedures Reviewing Web page security You can use the web pages from your Fargo Ethernet-connected Printer to view several attributes about the Printer. Users must have administrative rights, and they must enter the correct password to alter settings of the Printer. See the Reviewing the Web Page Server section.
Page 129 Press Enter or click on the OK button. If the name and password is not accepted, another login prompt will appear on screen. Repeat this procedure with the correct User name and password. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-14...
Page 130: Accessing The Home Pages
Enter the IP address of the Printer you want to access into the address bar of the browser. Press Enter or click on GO. View the Home page. The Home pages display general information about the Printer, as shown in the next sections. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-15...
Page 131: Reviewing The Ethernet Home Pages
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Ethernet Home Pages This section provides displays of home pages for the DTC400. The window title bar will vary according to the serial number assigned to your Printer. Reviewing the DTC400 Home Page DTC400 Card Printer/Encoder User Guide (Rev.
Page 132 User assigns to the Printer. Set by Firmware Version Displays the current Firmware version of the Firmware (Print Server) Print Server. Firmware Version Displays the current Firmware version of the (Printer) Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-17...
Page 133: Configuring The Network Settings
Accessing the Network Settings page The Network page displays the current network settings and allows the User to change the settings. Step Procedure Select the Network link from any web page of the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-18...
Page 134: Reviewing The Interface
These are also labeled as Dynamic if they were provided by DHCP or Static if they came from the Stored Settings.  The current settings will be Dynamic only if Obtain an IP address automatically was selected when the Printer was restarted last. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-19...
Page 135: Switching To The Automatic Ip Address Mode
Log in as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to affect this change. See the procedures in Using the Reboot pages. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-20...
Page 136: Changing To The Static Ip Address Mode
Select the Submit button to save these changes to stored settings in the memory of the Printer. (Note: These settings will not be lost if the power is removed from the Printer.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-21...
Page 137 Log in as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to effect this change. See the Reviewing Web page security procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-22...
Page 138: Entering The Tcp Window Size
Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to effect this change. See the Reviewing Web page security procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-23...
Page 139: Using The Clear Changes Button
Using the Clear Changes button Step Procedure Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area. See the lower left corner of this display. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-24...
Page 140: Using The Ribbon Information Page
Select the Status link from any web page of the Printer. Select the Ribbon page link. View currently-installed Ribbon information pertaining to the following:  Part Number  SecureMark Part Number  Percent Remaining  Ribbon Type DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-25...
Page 141 Select the TCP/IP page link. View information on all current network connections in the TCP connections area. Review information on the network DHCP status in the DHCP Information area. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-26...
Page 142 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the TCP/IP Status Web Page See the Using the TCP/IP page procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-27...
Page 143: Using The Printer Page
Printer. (Note: The current job that is being received by the interface is displayed as the active job.) Cancel a specific print job by selecting the appropriate Cancel button, which appears when a print job is queued. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-28...
Page 144 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer page (continued) See the previous page for descriptions of the fields. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-29...
Page 145: Using The System Log Page
Using the System Log page The System Log page displays the current system log settings and allows the User to change the settings. (Note: These settings configure how system logging occurs. There are two logs.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-30...
Page 146: Changing The Log Name
By default the names are log1 and log2. However, you can rename them from this page. (Note: This also updates the link to the corresponding web page.) Step Procedure Select the System Log link. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-31...
Page 147 Click on the Submit button to save this change. Log in as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-32...
Page 148: Selecting The Log Type
Select the Printer Error checkbox to generate the log entries for each Printer Error. Select the Submit button. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-33...
Page 149: Selecting The Log Destination
Select the None radio button when no log is required. (Note: This is the default.) Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-34...
Page 150: Setting Up Email Event Logging
Enter a valid e-mail address in the associated textbox. Select Submit. Log in as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-35...
Page 151: Specifying Udp Event Logging
Enter a valid IP address or domain name. Select Submit. Log in as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-36...
Page 152: Specifying Tcp Event Logging
Step Procedure Select the System Log link. Select the link for the log name you want to view or configure (the default choices are log1 or log2). Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-37...
Page 153 Log Messages: All system log messages would then be displayed in that Telnet session window. (Note: This is a one way connection for logging only. Any input to the Printer on this connection is ignored.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-38...
Page 154: Using The Administration Pages
Select the link for the System web page. To change an attribute, type the new entry in one of these boxes:  Label textbox  Location textbox  Contact textbox Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-39...
Page 155 Using the System Information page (continued) Step Procedure Select the Submit button. Log in as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-40...
Page 156: Changing The Root Password
Re-enter the new password in the Root Password Confirm textbox or leave it blank if you want to remove the old password. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-41...
Page 157 Select the Submit button. Log in as a root User (using the old password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-42...
Page 158: Upgrading The Print Server
Log in as a root User (using the old password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Select the Upgrade link. Select the Browse button. Navigate to and select the appropriate file to upload. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-43...
Page 159 RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrading the DTC400 and HDP600 Print Server (continued) Step Procedure Select the Upgrade button to start the Firmware upload. Select Reboot when requested. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-44...
Page 160: Using The Reboot Pages
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Reboot pages Rebooting the DTC400 and HDP600 restarts only the Ethernet Print Server. Rebooting the Ethernet Server The Reboot page allows the User to restart the Ethernet Print Server. Step Procedure Select the Administration link.
Page 161 RESTRICTED USE ONLY Fargo Electronics, Inc. Rebooting the Ethernet Server (continued) Step Procedure Click Yes when prompted. Wait for the Printer to reboot and display the home page. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-46...
Page 162: Resetting To Default Settings
(Note: Any change of setting will only be accepted after you have successfully logged in.) Select the Reboot link. Select the Default button. Click the Yes button when prompted. Wait for the Printer to reboot and display the home page. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-47...
Page 163: Using The Help Page
Procedure Open this web page at the appropriate location by clicking on the Help book icon at the top of each page. See below. Review the web interface for the Ethernet-enabled Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-48...
Page 164: Additional Procedures
The Network link is present. The Network link is not present. Blinking, off 1/3 second The Network link is present and transmitting. It flashes off for one-third (1/3) second each time a packet is transmitted. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-49...
Page 165: Reviewing The Dip Switches
Reviewing the Dip Switches For the DTC400, ON means a Dipswitch is down and OFF means a Dipswitch is up. For the HDP600, ON means a Dipswitch is to the left and OFF means a Dipswitch is to the right.
Page 166: Restoring The Factory Settings For Ethernet
After 30 seconds, remove power, restore both switches to their normal positions (which is OFF) and then restore power. Restoring the Default Settings The DTC400 and HDP600 have switches on the back which will restore the factory default settings to the Printer. ...
Page 167: Accessing The Ip Address Of Your Printer
Scroll through the informational messages on the LCD by selecting the INFO button (the button on the right of the front panel). View the IP address displayed as a dotted quad number. Example: 168.192.1.1 DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-52...
Page 168: Upgrading The Main Firmware With The Fargo Diagnostics Utility
Upgrading the Main Firmware with the Fargo Diagnostics Utility The Printer Server Firmware upgrades for the DTC400/HDP600 are done from the Upgrade web page for the Printer. See the Upgrade web page description. The Main Printer Firmware upgrades are done with the same procedure as the USB- connected Printer.
Page 169 RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrading the Main Firmware with the Fargo Diagnostics Utility (continued) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-54...
Page 170: Ethernet Printer Troubleshooting Procedures
Printer.) Verify that the port configuration of the PC Printer Driver is set to communicate to the Printer over the correct IP address. Frequently-asked Questions. Follow the Printing a test page procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-55...
Page 171: Verifying The Printer Connection
If the IP address is not valid, go to step 2 (below). If your network is using DHCP, then:  Use Fargo IP-Tracer to verify that the Printer has not been configured to use a static address. (Note: This guideline applies unless you have a known, unused static IP address assigned to this Printer.)
Page 172: Verifying That Your Pc Can Access The Printer Using The Ping Command
See Display B below. Display A - Example of sending a ping to the Printer with a successful response Display B - Example of ping timeout to an invalid IP address DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-57...
Page 173: Printing A Test Page
Open the Printer Driver properties window. b. Select Start -> Settings -> Printers and Faxes -> [your Printer Driver name (i.e., DTC400 Card Printer)] -> Properties. c. Ensure that the printing preferences are set correctly for the Ribbon installed in your Printer.
Page 174 If you do not know the IP address or the Printer does not work with a usable IP address, then the MAC Address can be found using the tool Fargo IP-Tracer. (Note: This can be installed and used to locate all the Fargo-compatible Printers on your network.)
Page 175 Start menu: Go to the start -> Programs-> Fargo -> Fargo Add Printer Wizard. 3. Select Next on the first window. 4. On the second window, specify the type of Fargo Printer you want and ask for a network connected Printer. Select Next.
Page 176 Ethernet-enabled Printer? installed for the Fargo Printer to be upgraded. Follow this procedure. 1. Run the Fargo Diagnostic Utility from the start menu: Go to the Start -> Programs -> Fargo -> Fargo Diagnostic Utility. 2. Select the Fargo Printer to upgrade from the drop- down box.
Page 177 How do I reconfigure my Follow this procedure. PC Printer Driver to 1. Run the Fargo Add Printer Wizard program by connect to a different choosing from the Start menu the following: Printer or different IP Start ->...
Page 178 You can choose to configure the Printer, using a static IP address and network settings. (Note: This can be entered using the Network web page of the Printer or the Fargo IP Tracer program.) Configuring the Network Settings.
Page 179 Accessing the Home pages. Printer? You can use Fargo IP-Tracer which allows you to find Fargo-compatible Printers and specify their addresses. (Note: You can save static addresses. However, they are not used until you reconfigure the Printer to use those static addresses and reboot the Printer.)
Page 180: Glossary Of Terms
This is the address of the server that provides the translation from a Address descriptive name to an IP address. DNS Domain This is the suffix to be added to the domain name make a complete Suffix name. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-65...
Page 181 A common utility or command that sends a message to network devices asking for a return message. (Note: This is used to diagnose if the device is on the network or to troubleshoot the connection.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 5-66...
Page 182: Section 6: Printer Adjustments _______________________________________________
Using the new Printer Driver (Rev. 2.1.5) _____________________________________________ 6-17 Changing the Color Profile Selection for the DTC400____________________________________ 6-17 Changing the Color Profile Selection for the DTC400 (continued)________________________ 6-18 Adjusting the Color Matching option _________________________________________________ 6-19 Adjusting for the Resin Dither ______________________________________________________ 6-20...
Page 183 Selecting the Defined Area(s) function (continued) ___________________________________ 6-86 Selecting the Print YMC under K and Print K Only options _______________________________ 6-87 Using the Printer Supplies tab (DTC400) ________________________________________________ 6-88 Reviewing the Ribbon Information __________________________________________________ 6-89 Reviewing the Ribbon Level Indicator ________________________________________________ 6-90...
Page 184 Using the Ribbon Tension Option __________________________________________________ 6-101 Using the LCD Contrast Option ____________________________________________________ 6-101 Using the Flipper Home Offset Option_______________________________________________ 6-102 Using the Flipper Center Offset Option ______________________________________________ 6-102 Using the Flipper Smart Angle Offset Option _________________________________________ 6-103 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 185  To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 186 RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400 Print Driver Options Reviewing DTC400 Printer Drivers This section applies to the DTC400 Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 187: Adjusting The Card Size Option
(Note No.2: The Card Size indicates that the Printer accepts standard, "credit card" size CR-80 (ISO ID-1) cards. The dimensions of the total print area for this card size appear in the Print Width and Print Length boxes.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 188: Adjusting The Orientation Option
Select Portrait under Orientation to cause the card to print in a vertical orientation. Select Landscape under Orientation to cause the card to print in a horizontal orientation. (Note: An icon illustrating a printed card helps represent the difference between the two.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 189: Selecting The Number Of Copies
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the number of copies Step Description Select the number of copies by clicking on the UP or DOWN arrows, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 190: Using The Diagnostics Button Under The Card Tab
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Diagnostics button under the Card tab Step Description Click on the Diagnostic button to bring up the Fargo Diagnostics Utility window. See the Diagnostic Tool Utility section. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 191: Using The Clean Printer Option
Remove all cards from the Card Hopper and close the Hopper door. Open the Front Cover and remove the Ribbon Cartridge. Remove the paper backing from both sides of the Cleaning Card. Place the Cleaning card into the Single Feed Slot. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-10...
Page 192 Click on the Clean button at the bottom of the window. (Note: The Printer will begin to feed the cleaning card through the card path.) Reinsert the print Ribbon and cards after the cleaning procedure has completed. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-11...
Page 193: Using The Test Print Button
Ensure that the computer is effectively communicating with the Printer and that the Printer is functioning properly.  Ensure that a YMCKOK Ribbon is installed for a DTC400 Card Printer with a Flipper Module to print a dual-sided image. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 194: Using The About Button
Fargo Electronics, Inc. Using the About button Step Description Click on the About button to open a dialog box containing the copyright and version, date code information about this Printer Driver software. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-13...
Page 195 Using the Device Options tab (DTC400) Reviewing the Device Options tab (DTC400) The DTC400 window with the Device Options tab is displayed below. (Note: The DTC400 Printer now has frontside and backside options, as shown below.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 196: Adjusting The Ribbon Type Option
Ribbon in use. YMCKO – Full Color/Resin Black/Overlay  K – Standard Resin  K – Premium Resin   Colored Resin  Metallic Resin KO – Premium Resin/Overlay  DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-15...
Page 197: Selecting The Auto Ribbon Select Option
Driver will change the Ribbon type to the correct setting or validate. It will also display a dialog that it has changed the current setting or that the current Ribbon type is correct.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-16...
Page 198: Changing The Color Profile Selection For The Dtc
Driver Update Instructions: The latest Printer Driver (Version 2.1.5) is needed for these specific color problems. You can verify this setup in the DTC400 Card Printer Properties windows, as shown in the instructions provided in this Technical Update. Changing the Color Profile Selection for the DTC400...
Page 199 RESTRICTED USE ONLY Fargo Electronics, Inc. Changing the Color Profile Selection for the DTC400 (continued) Step Procedure Click Set as Default. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-18...
Page 200: Adjusting The Color Matching Option
This provides a closer match to the sRGB color specifications. (Note: This option shifts colors to a different color model so the colors in the image will more closely match how they appear on the monitor.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-19...
Page 201: Adjusting For The Resin Dither
Ribbon. Step Procedure Select Optimized for Photo when printing photo quality images with resin. Select Optimized for Graphics when printing drawings and graphics (e.g., clipart, logos, etc.) with resin. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-20...
Page 202: Using The Print Both Sides Option
If an odd number of pages are printed to the Driver while this option is selected, then the Printer will print an additional blank side, and transfer it to the card.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-21...
Page 203: Using The Split 1 Set Of Ribbon Panels Option
If using a YMCKOK ribbon type, the front of the card is printed with the YMCK Panels and the back is printed with the second K Panel. (Note #1: This option is automatically enabled when the YMCKOK ribbon type is selected.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-22...
Page 204: Using The Print Back Side First Option
 If you need to print the resin black on the chip-side of the Smartcard. The second page of the document will be printed on the front side of the card. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-23...
Page 205: Using The Print Back Side Only Option
 The second page of the document will then be printed on the back of a second card. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-24...
Page 206: Using The Rotate Front 180 Degrees Or Rotate Back 180 Degrees Options
Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printed. Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-25...
Page 207: Using The Disable Printing Option
(Note: When this option is selected, no print data will not be sent to the Printer. All encoding instructions will be sent according to how they are configured within the software.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-26...
Page 208: Using The Image Color Tab
Move the slide to the right to cause more heat to be used, thus generating a darker print. (Note: This slide only affects those images printed with dye- sublimation Ribbon panels (YMC).) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-27...
Page 209 Move the slide to the right to (a) cause more heat to be used or (b) cause the resin image to be darker or more saturated. (Note: This control can be helpful for fine-tuning the transfer of resin text and bar codes.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-28...
Page 210 Move the slide to the right to cause more heat to be used. (Note: This control can be helpful for fine-tuning the transfer of overlay onto the card.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-29...
Page 211: Using The Color Matching Option And Default Button
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Color Matching option and Default button Step Procedure To return all options to their factory settings, click on the Default button. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-30...
Page 212: Using The Calibrate Tab
Use the Calibrate tab to (a) control the position of the printable area in relation to the card, (b) calibrate Sensors and (c) adjust the internal Printer settings that are customized for every Printer and saved directly within the Printer's memory. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-31...
Page 213: Using The Image Position Controls
To illustrate this, the card illustration shown in the Image Position box will flip and rotate according to the Portrait, Landscape, or Rotate 180 Degrees selection.  The outline around the illustration will always remain in the same Landscape orientation. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-32...
Page 214 ±100 pixels (10 pixels = about .03"/. 8mm).) (Note No.2: The Vertical and Horizontal adjustment arrows point to within the Image Position window, which represents the direction that the printed image moves.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-33...
Page 215: Using The Sensors Button
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Sensors button Use the Sensors button to bring up a separate dialog box for calibrating the Printer's Ribbon Sensor (see instructions in the Calibration window below). DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-34...
Page 216: Using The Settings Button
Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.) See the Using the Settings dialog box procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-35...
Page 217: Using The Magnetic Encoding Tab
 The Printer cannot encode both types of Magnetic Stripes interchangeably within the same Printer. Step Procedure Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-36...
Page 218: Using The Magnetic Track Selection Radio Buttons
Select the Default button for each of the separate tracks to set these options back to the ISO Standard settings (once they have been changed). (Important: Please refer to the following for a description of all Magnetic Track Options.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-37...
Page 219 (Note No.2: Although the Printer Driver will remember the settings specified for each of the three tracks, the Printer Driver will always default to displaying the options for Track 1 whenever the Printer Driver setup screen is first opened.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-38...
Page 220: Using The Magnetic Track Options Radio Buttons
(Note No.1: After making the required selection, the Magnetic Track Options box displays the current set of customization options for the selected track.) (Note No.2: For most applications, the default settings for these options do not need to be changed.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-39...
Page 221: Using The Bit Density Radio Buttons
Select 75 BPI to change the bits per inch to 75 BPI. Select 128 BPI to change the bits per inch to 128 BPI. Select 210 BPI to change the bits per inch to 210 BPI. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-40...
Page 222: Using The Character Size Radio Buttons
Select 5 Bits to change the bits per character to 5 BPC. Select 7 Bits to change the bits per character to 7 BPC. Select 8 Bits to change the bits per character to 8 BPC. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-41...
Page 223: Reviewing The Enable Mle Support Checkbox
This fragmentation of the text string prevents magnetic encoding. (Note: This option may help correct encoding problems in all operating systems.) Step Procedure Check this box to allow the Driver to process the fragmented text. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-42...
Page 224: Using The Ascii Offset Radio Buttons
ASCII value of each Magnetic Stripe data character prior to encoding on the track.) Step Procedure Select NULL to change the ASCII Offset to NULL. Select SPACE to change the ASCII Offset to SPACE. Select ZERO to change the ASCII Offset to ZERO. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-43...
Page 225: Using The Lrc Generation Radio Buttons
Select No Parity to change the Character Parity to none. Select Even Parity to change the Character Parity to Even Parity. Select Odd Parity to change the Character Parity to Odd Parity DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-44...
Page 226: Using The Shift Data Left Checkbox
Use this option for situations that require cards to be readable with insert type readers that may be unable to read the right-hand side of the card. Step Procedure Select the Shift Data Left checkbox option to apply to all tracks. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-45...
Page 227: Reviewing The Iso Track Locations
Review the magnetic encoding Module, which encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. (Note: Refer to the diagram (below) for track locations.) 0.223" 0.353" 0.493" TRACK1 0.110" 0.130" TRACK2 0.110" 0.140" TRACK3 0.110" DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-46...
Page 228: Sending The Track Information
The characters or data in between the SS and ES can include all of the valid characters specific to each track. (Note: The number of these characters is limited by each track's maximum character capacity.) Caution: When segmenting track data, strictly use the appropriate Field Separator (FS). DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-47...
Page 229: Reviewing The Track Data Note
Review this Note, which displays how track the data should be entered for Tracks 1, 2 and 3: Track Data Entry ~1%JULIE ANDERSON^623-85-1253? Sending data to Track 1 Sending data to Track 2 ~2;0123456789? Sending data to Track 3 ~3;0123456789? DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-48...
Page 230: Reviewing The Ascii Code And Character Table
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character space " < & > DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-49...
Page 231 Magnetic Stripe.) By default, this option is set to print and overlay the entire card. To customize the overlay and/or print area, select one of the options listed under "Overlay / Print Area." DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-50...
Page 232 Select Print Both Sides under the Device Options tab to enable the Backside option under the Overlay / Print Area. (Note: This same selection applies to the K Panel Resin backside option.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-51...
Page 233 RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Frontside option (Overlay / Print Area) Step Procedure Select the Front radio button, which enables the Overlay / Print Area and Security Options functions. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-52...
Page 234 RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Backside option (Overlay / Print Area) Step Procedure Select the Back radio button, which enables only the Overlay / Print Area function. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-53...
Page 235 Select the Omit Signature Area option for the Printer to overlay and/or print only in the space outside the standard location of a signature panel. (Note: In the card grid, black indicates the area in which the overlay and/or printing will be applied.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-54...
Page 236 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area dropdown menu (continued) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-55...
Page 237 (Important: In this mode, the overlay is completely disabled so it will not be applied.) Caution: An overlay or an overlaminate must protect dye-sublimation printing or it will quickly begin to wear or fade. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-56...
Page 238 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area (continued) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-57...
Page 239: Using The Defined Area Option
Select the Defined Area(s) option to activate the card grid in the upper half of the window. It is through this card grid that up to five (5) Defined Areas can be assigned. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-58...
Page 240 Measure the total size of the desired area and enter those dimensions into the dimension boxes. (Note: The minimum size an area is .2" x .2" / 5mm x 5mm.) Karen Atkins Access Level-2 ID# 1234478 .35“ 1.9“ DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-59...
Page 241 Measure from the lower left corner of the card up and over to the lower left corner of for the defined area to begin and enter these values into the X and Y boxes. (Note: The card grid lines are spaced at .2 inch / 5mm intervals.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-60...
Page 242 Printer.) c. Position the defined area opposite to the measurement of the onscreen card design (which will appear right side up). Karen Atkins Access Level-2 ID# 1234478 X=1.3“ Y=0.3“ DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-61...
Page 243 Delete an area by using the Defined Area arrows to select the area and click on the Delete button. (Note: If all areas are deleted, the K Panel Resin options will automatically be deselected.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-62...
Page 244 Front side (see below). Visual Security is not an option for the back side. The following actions will occur when one of the Visual Security locations is selected.  The Overlay / Print Area will be disabled.  The Security Options become selectable. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-63...
Page 245 Selecting Orientation - Landscape under Card tab Step Procedure Select the Landscape radio button (below) under Orientation under the Card Size tab to use the Visual Security Solutions (A to D), as shown in this window. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-64...
Page 246 Selecting the Visual Security Solutions dropdown menu (A to D) Step Procedure Click on the Visual Security Solutions dropdown menu (below) under the Landscape - Orientation (see above) to use the options shown in this display. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-65...
Page 247 Selecting Orientation - Portrait under Card tab Step Procedure Select the Portrait radio button (below) under Orientation under the Card Size tab to use the Visual Security Solutions (E to H), as shown in this window. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-66...
Page 248 Selecting the Visual Security Solutions dropdown menu (E to H) Step Procedure Click on the Visual Security Solutions dropdown menu under the Portrait - Orientation (see above) to use the options shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-67...
Page 249 (Note: When VeriMark is selected a rectangle-sized area is excluded, HoloMark uses a square sized area.) Click on the VeriMark radio button (below) for the rectangle-sized area. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-68...
Page 250 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the HoloMark radio button (Frontside option only) Step Procedure Click on the HoloMark radio button (below) for the squared-area size. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-69...
Page 251 (A to H), as shown in the Portrait and Landscape samples below. Sample 1: VeriMark Card (Landscape - Orientation) - 4 positions (below) Sample 2: VeriMark Card (Portrait - Orientation) - 4 positions (below) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-70...
Page 252 (A to H), as shown in the Portrait and Landscape samples below. Sample 1: HoloMark Card (Landscape - Orientation) - 4 positions (below) Sample 2: HoloMark Card (Portrait - Orientation) - 4 positions (below) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-71...
Page 253: Using The K Panel Resin Tab
If printing with a resin-only Ribbon type all K Panel Resin options will be grayed out.  Resin black text is desirable due to its sharp, saturated black coloring and resin black bar codes are often required by Ultra Violet barcode readers to ensure readability when scanned.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-72...
Page 254 Select Print Both Sides under the Device Options tab to enable the Backside option under the K Panel Resin tab. (Note: This same selection applies to the K Panel Resin backside option.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-73...
Page 255 Fargo Electronics, Inc. Enabling the Frontside option (K Panel Resin) Step Procedure Select the Front radio button to enable the Frontside option. (Note: This enables all K Panel Resin functions, as shown below.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-74...
Page 256 Fargo Electronics, Inc. Enabling the Backside option (K Panel Resin) Step Procedure Select the Back radio button to enable the Backside option. (Note: This enables all K Panel Resin functions, as shown below.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-75...
Page 257 When none of the options within this window are selected, the Printer Driver will automatically print all TrueType black text and bar codes only with the Resin Black (K) Panel of the print Ribbon. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-76...
Page 258 Selecting the Full Card option (Front and Back options) Step Procedure Select the Full Card option for the Printer Driver to print the resin black (K) panel for all black found within all areas of the image. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-77...
Page 259 Selecting the Defined Area(s) option (Front and Back options) Step Procedure Select the Defined Area(s) option for the Printer Driver to print the resin black (K) panel for all black found only in a desired and defined area or areas. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-78...
Page 260 (K) panel for all black found only in the space outside the defined areas. (Note: In the card grid, black indicates the area in which the resin black (K) panel will be printed.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-79...
Page 261 .2" x .2" / 5mm x 5mm and at its default location in the lower left-hand corner (0,0). This square represents the first defined area. (Note: Changing the orientation of the card in the Card Tab will change the appearance of this Tab.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-80...
Page 262 Measure the total size for the area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .2" x .2" / 5mm x 5mm.) Karen Atkins Access Level-2 ID# 1234478 1.2“ * 172355* 1.8“ DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-81...
Page 263 Rotate Front 180 Degrees option, the image will appear upside-down as it exits the Printer. In this case, position the defined area opposite to the measurement from the onscreen card design, which will appear right side up.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-82...
Page 264 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Refer to the previous procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-83...
Page 265 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Refer to the previous procedure. Karen Atkins Access Level-2 ID# 1234478 * 172355* Y=0.2“ X=1.4“ DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-84...
Page 266 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Refer to the previous procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-85...
Page 267 Delete an area by using the Defined Area arrows to select the area and clicking on the Delete button. (Note: If all areas are deleted, the K Panel Resin options will automatically be deselected.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-86...
Page 268: Selecting The Print Ymc Under K And Print K Only Options
Select the Print K Only option if printing resin black onto a white background to maximize the sharpness of printed text and bar codes. (Note: When this option is selected, all black in the designated areas will print only with the resin black (K) panel.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-87...
Page 269 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Printer Supplies tab (DTC400) Use the options on this tab to view information about the Ribbon installed in the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-88...
Page 270: Reviewing The Ribbon Information
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Ribbon Information Step Procedure Use the Ribbon information to determine which Ribbon is being used to print with and its part number. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-89...
Page 271: Reviewing The Ribbon Level Indicator
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Ribbon Level Indicator Step Procedure Use the Ribbon Level indicator to view approximately how much Ribbon is left. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-90...
Page 272 This dialog box is accessible only if the Printer is powered ON, it is in Ready Mode and it is properly connected to the PC.) Caution! These settings are optimized at the factory. In most cases, these settings can be used without changing them. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-91...
Page 273: Using The Image Darkness Option
Darken the image by clicking the up arrow to enter a positive value and increase the amount of Printhead heat. Caution: If the value is set too high, the Ribbon may jam or even break. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-92...
Page 274: Using The Print Top Of Form Option
20 equals about .030"/. 8mm, which is about the same as the thickness of a standard CR-80 size card. Caution: If the negative value is set too high, the print Ribbon may break. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-93...
Page 275: Using The Print End Of Form Option
CR-80 size card.) Rear of Printer Card Output Card Input Side of Printer Side of Printer (Leading Edge (Trailing Edge of Card) of Card) Direction card travels through printer Front of Printer DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-94...
Page 276: Using The Print Left Of Form Option
Maximum Adjustment Range: The maximum adjustment range is ±127.  As a rule, 10 equals about .030"/. 8mm. This is about the same as the thickness of a standard CR-80 size card. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-95...
Page 277: Using The Magnetic Encoder Voltage Offset Option
(Note: The required encoder voltage for the cards will need to be known in order to properly set the Encoder Voltage Offset value. This information should be available through the card manufacturer or reseller). DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-96...
Page 278 Required Encoder Voltage = 9vdc ((((36500/(((9+4.6)/1.23)-1))-2670)/39.0625) – 40)X-1 = 15  Change the Mag Hi-Co Voltage Offset value. I.E 15 Use the Diagnostic Utility to run a Magnetic Self test and verify encoded quality. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-97...
Page 279 Required Encoder Voltage = 1.5vdc ((((36500/(((1.5+4.6)/1.23)-1))-2670)/39.0625) – 126)X-1 = -42  Change the Mag Lo-Co Voltage Offset value. I.E -42 Use the Diagnostic Utility to run a Magnetic Self test and verify encoded quality. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-98...
Page 280: Using The Mag Top Of Form Option
20 equals about .030"/. 8mm.) (Note: Keep this in mind when adjusting this option to avoid over-adjusting.) Caution: If the negative value is set too high, the Printer may start encoding before the card's Magnetic Stripe reaches the encoding head. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-99...
Page 281 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Mag Top of Form Option (continued) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-100...
Page 282: Using The Ribbon Tension Option
Enter a positive value to increase the contrast of the LCD display on the front of the Printer. Enter a negative value to decrease the contrast of the LCD display on the front of the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-101...
Page 283: Using The Flipper Home Offset Option
20 equals about .030”/.8 mm, which is about the same as the thickness of a standard CR-80 size card.) Caution: If the offset is set too high or low, the card may jam in the Flipper Module when flipping. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-102...
Page 284: Using The Flipper Smart Angle Offset Option
Enter a positive value to increase the amount of Flipper angular movement from the home position to the smart card loading position. (Maximum Adjustment Range: The maximum adjustment range is 5. 1 is approximately 1 degree.) DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 6-103...
Page 285  To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 286: Using The Required Supplies
Printhead, may be damaged if exposed to static electrical discharges.  To avoid potential damage, always wear an appropriate personal grounding device, such as a wrist strap (with integral resistor) connected to an ESD ground. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 287: Cleaning Procedures
3 to 4 times Once the Printhead is completely dry, replace the ribbon cartridge and close the Printer. Caution: If a streak persists, use an Acetone compound to clean the Printhead. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 288: Cleaning The Card Feed And Cleaning Rollers
Insert the Cleaning Card into the card exception Single Feed Slot until the card stops. a. Open the Printer Control Panel from the Computer.  If using Windows 98SE/Me, right click on the DTC400 Card Printer Icon and select Properties.  If using Windows 2000/XP, right click on the DTC400 Card Printer and select Printing Preferences.
Page 289 Use a Cleaning Pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer. Remove any debris that may be inside. Be extremely careful not to let any alcohol drip inside the Printer! Re-install the printing supplies and close the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 290 Wipe it down with a lint-free cloth. Clean the Printhead with a alcohol swab. Pack the Printer in the original carton and packing materials. Ensure to enclose any necessary paperwork, test cards, etc. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 291  To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 292: Reviewing The Sensor Location And Voltages
Card Detection Unblocked 0 -.17 Sensor Reviewing the Motor Voltages (when active) Use this table as a reference tool for Board Level Diagnostics Motor Location Print Drive Stepper Print Headlift 17.0 Ribbon Drive DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 293 Selecting from the Menu Option Structure Tree (displayed, below) Name of printer Firmware Version Card Count INFO Magnetic: No/Yes Flipper : No/ Yes E Card : No/ Yes SecureMark : No/ Yes Password: No/ Yes IP Address DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 10-1...
Page 294 Fargo Electronics, Inc. Section 11: Firmware Upgrades Introduction The DTC400 Card Printer/Encoder - Firmware Upgrade Document (Rev. 1.3) and this section are identical. They both provide step-by-step procedures for upgrading the Firmware on these Printers. DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 295  To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-2...
Page 296: Downloading Firmware
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware Step Procedure Open the Fargo Diagnostic Utility (located in the Programs folder), as shown below.  Click on the Start icon on the desktop.  Select the Programs folder.  Select the Fargo folder.
Page 297 Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure Use the Select a printer to continue dropdown menu to select the Printer. a. Click on the Download Firmware button under Step 1:, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-4...
Page 298 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure a. Check that the Computer has an active internet connection. b. Click on the Yes button, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-5...
Page 299 This will launch the Fargo Support page  Click on the Firmware selection box.  Using the drop down menu select the Printer.  Click on the Go button, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-6...
Page 300 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure Click on the Printer name under Printer Firmware to begin the download, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-7...
Page 301 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure Click on the Save button to save the file, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-8...
Page 302 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure Click on the Save button to save the file to the computer’s Desktop, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-9...
Page 303 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure Click on the Close button to close this dialog when the download is completed, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-10...
Page 304 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure From the computer’s desktop, double click on the Firmware .exe file to un-zip it, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-11...
Page 305 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure Click on the Browse button on the WinZip Self-Extractor window, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-12...
Page 306 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure Select the Desktop, then click on the OK button in the Browse for Folder dialog, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-13...
Page 307 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure Click on the Unzip button in the WinZip Self-Extractor window to unzip designated files, as shown below DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-14...
Page 308 RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step Procedure Click on the Select Firmware File button under Step 2: in the Fargo Diagnostic Utility window, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-15...
Page 309 Downloading Firmware (continued) Step Procedure  Select the Desktop dropdown menu.  Click on the .frm file.  Click on the Open button, as shown below. This completes the Downloading Firmware procedure. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-16...
Page 310: Placing The Printer In The Firmware Upgrade Mode
(2) seconds after the power has been restored and then release. (Note: The LCD display should now show the Upgrade Firmware message, as shown below). Press the Yes button on the LCD to continue with the Firmware Upgrade. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-17...
Page 311 RESTRICTED USE ONLY Fargo Electronics, Inc. Placing the Printer in the Firmware Upgrade Mode (continued) Step Procedure Ensure that the Printer LCD displays this message: as shown below Upgrade Firmware Send File Now. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-18...
Page 312: Sending The Firmware File
Sending the Firmware File Step Procedure Ensure that the Printer LCD displays this message: Upgrade Firmware Send File Now From the Fargo Diagnostic Tool click on the Send Firmware button, as shown below. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-19...
Page 313 RESTRICTED USE ONLY Fargo Electronics, Inc. Sending the Firmware File (continued) Step Procedure Upon successful completion of the Firmware Update, the Printer will restart. The procedure is now completed. DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 11-20...
Page 314: Contacting Fargo Technical Support
Procedure Refer to Section 3: General Troubleshooting as needed. Contact the Fargo Technical Support Group by phone at (952) 941-0050 or by fax at (952) 941-1852 for additional technical assistance. Contact Fargo Technical Support via the Web: http://www.fargosupport.com Position a phone near the Printer and Computer so Fargo technicians can help to help troubleshoot the Printer(s).
Page 315: Reading The Serial Numbers On A Fargo Printer
The purpose of this section is to provide updated instructions for reading serial numbers on a Fargo Printer. Finding out when a Fargo Card Printer was manufactured You can determine when your card Printer was manufactured by reading directly from the serial number (affixed to your card Printer).
Page 316 Section 13: Reviewing the Spare Parts List Reviewing the DTC400 Spare Parts List DTC400 ID Card Printer Recommended Spare Parts List Effective Date: As shown with list For current pricing see http://www.fargopartner.com/support_services/ DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 13-1...
Page 317 U.S. Manufactures prior, or in addition, to acceptance by ISO. Institute) AS400 An IBM operating system running on a main frame. DTC500 Fargo Printers are built with fonts saved in the Printer memory so users of AS400 can write escape codes and print from the Printer.
Page 318 A set of conductors wrapped together and often concealed within insulation, used for signal transfer from one device to another, with connectors on either end that allows the cable to be removed. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-2...
Page 319 The panel on the Printer from which the user can control Printer functions. The Printer is usually composed of the control buttons and an LED or LCD display. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-3...
Page 320 A small array of mechanical switches installed on the board that can In-line Package be configured to change Printer operations including providing a Switches) variety of self-tests. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-4...
Page 321 Printer can process the file. Duplex Printing Printing on the front and the back of the card. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-5...
Page 322 Only Memory) Encoder (smart card) An electro-mechanical interface to transfer data from the PC to a chip or Magnetic Stripe built into the card. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-6...
Page 323 EPROM A microchip based non-volatile memory storage device that cannot (Electronically be rewritten in the field. Firmware for many Fargo Printers is stored Programmable Read on these chips and so a change of the chip is necessary for an Only Memory) upgrade.
Page 324 Glossy / Matte A smooth polished surface in comparison to a rougher matte surface. Fargo matte cards have a surface index (Ra) of approximately 65 microinches while glossy have a Ra = 3. Glossy PVC A card made of PVC with a smooth polished surface (Surface roughness of approximately 0 - 10 micro-inches).
Page 325 HiCo (High The coercivity value of magnetic media between 2500 - 4000 Oe Coercivity) (ISO 7811-6). Fargo's High Coercivity encodes at 2750 Oe. HTML (HyperText A standard protocol used to format text files for use in a browser Markup Language) or on the Internet.
Page 326 A standard method of signaling for a bi-directional parallel of Electrical and interface on personal computers. To ensure proper Printer Electronics communications and image output, Fargo recommends a parallel Engineers 1284) interface cable that complies with this specification. Image A collection of pictures or graphical elements that compose the visual features on a card.
Page 327 Ribbon and film. LoCo (Low The coercivity value of magnetic media between 250 - 600 Oe Coercivity) (ISO 7811-2). Fargo's Low Coercivity encodes at 300 Oe. LPT Port (Line The system abbreviation for a PC's parallel Printer port. Printer Port)
Page 328 A resin-like substance that is transferred by the Printhead to the card surface over a printed dye image to prevent image fading, increase abrasion durability and prevent dye migration. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-12...
Page 329 Any device that is attached externally to a PC. These often share the same data cable or port as a Printer and may be the source of communication problems. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-13...
Page 330 Printer functions, transmitted through the parallel interface and at times stored temporarily in the print buffer and spooler. Print Server A device used to connect and control a Printer on a network. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-14...
Page 331 Card technology, usually by communicating through a built-in antenna. Prox Card Encoder The Fargo prox card encoder uses an HID ProxPoint® Plus reader mounted on the e-card docking station inside the Printer/encoder. The ProxPoint is a "read only" device producing a Wiegand signal that is converted to RS-232 using a Cypress Computer Systems CVT-2232.
Page 332 Parallel wires held flat in a row by plastic insulation. RibbonTraq A Fargo Electronics method of placing bar code-like marks on the transition area between color panels. These marks are arranged for detection by a reflective Sensor array for the identification of Ribbon type and the Ribbon position.
Page 333 Simplex Single-sided printing. SmartGuard An application from Fargo Electronics that allows users to prevent access to the Printer through the use of a personally encoded smart card. SmartGuard™ SmartGuard is a Printer security option that uses a custom access card and a built-in reader to restrict Printer access.
Page 334 Printer to test basic functionality. Thermistor An electronic resistor on the Printhead with a resistance value that varies in proportion to the heat to which it is exposed. Continued on the next page DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-18...
Page 335 A font format that produces each character using a mathematical equation, rather than a graphical representation, resulting in a much sharper, cleaner image. UltraCard The Fargo brand of card stock, recommended for use in Fargo Printers, with the necessary glossy surface and composed of PVC. UltraCard III...
Page 336 The designation of colored Ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K), Overlay (O), Black (K) (used for backside, black only printing). DTC400 Card Printer/Encoder User Guide (Rev. 2.2) 14-20...
Page 337 Defined Area(s) check box, 6-80, 6-81, 6-82, 6-86, 6-87, Card Input Hopper Capacity, 2-2 6-89, 6-90, 6-95, 6-97, 6-98, 6-101 card orientation, 6-61 Defined Area(s) option, 6-54, 6-59, 6-78 card output, 6-93 Defined/undefined area(s), 6-77, 6-79 Card Size, 2-13 Defrag, 14-4 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 338 Image Darkness option, 6-92 Image Placement, 4-51, 4-52 Image Placement option, 6-93 image placement problems, 4-51 Fargo Technical Support, 12-1 Image Placement value, 6-93 Fargo Technical Support via the Web, 12-1 Image Position controls, 6-32 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 339 Portrait, 14-14 Magnetic Track Selection, 6-37, 6-38 Portrait or Landscape, 6-7 Magnetic Track Selection option, 6-37 Portrait, Landscape, or Rotate 180 Degrees, 6-32 Magnetic Verify, 14-11 positive / negative Print Length value, 6-94 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 340 (K) panel, 6-76, 6-77, 6-87 Surface mount, 14-18 Resin Black Panel, 2-9 Switch box, 14-18 resin dither, 6-20 System Requirements, 2-4 Resin Heat slide, 6-28, 6-29 Resin Thermal Transfer, 2-7 Resolution, 2-4, 14-16 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
Page 341 YMCK, 14-20 UltraCard Stock, 2-13 YMCK/YMCKK Print Ribbons, 6-22 unblocked Sensor, 4-33 YMCKH, 14-20 Undefined Area(s) option, 6-54, 6-79 YMCKK, 14-20 Update, 14-19 YMCKO, 14-20 UPS (Un-interruptible Power Supply), 14-19 YMCKOK, 2-12, 14-20 DTC400 Card Printer/Encoder User Guide (Rev. 2.2)

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