Remove A Faulty Mpmrx Card - Polycom RealPresence RMX 4000 Hardware Manual

5. Remove the existing air filter.
6. Insert a new or cleaned air filter into the filter tray.
7. Close the filter tray by tightening the two screws on the tray.
8. Insert and slide in the replacement Fan drawer.
9. Push the Fan drawer firmly into the Backplane, making sure it is properly seated in its slot.
10. Tighten the captive screws on the front panel of the Fan drawer to the chassis.
11. Turn ON the RMX 4000.

Remove a Faulty MPMRx Card

All MPMRx cards can be installed or removed while the RMX 4000 is powered on and operating.
Prior to removing an MPMRx card, the captive screws must be unscrewed and the ejector levers must be
opened to initiate a "power down" on the card.
To remove a faulty MPMRx card:
Procedure
1. If applicable, loosen the captive screws and remove the slot cover.
2. Power down the card by partially opening the ejector levers until the blue HS LED on the card and
the control unit start to flash.
Note: Once the removal sequence is initiated the process cannot be terminated and the
HS LED flashes.
The power off sequence for the interconnected MPMRx and RTM ISDN cards are initiated as
follows:
▪ All participant connections on the card are disconnected.
▪ A fault is generated on the system.
▪ For each disconnected participant, a participant disconnection event is written to the CDR
with the disconnection cause Disconnected by Operator.
▪ New participant connections are blocked when the card is removed.
Polycom, Inc.
RealPresence Collaboration Server (RMX) 4000 Front Panel
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