Provisioning The Ts-350I; For Internal Use; For External Use - Talkswitch TS-350i User Manual

PROVISIONING THE TS-350i

For instructions on programming your TalkSwitch phone system for the TS-350i, please refer to Adding IP
Phones in Chapter 2 of the TalkSwitch User Guide.

For internal use

The TS-350i phone supports 'plug and play' installation employing the automated provisioning process for
discovering TalkSwitch phone systems. Once connected to the LAN, the IP phone retrieves IP settings from
the local DHCP server. After discovering the TalkSwitch system on the LAN, the phone downloads the
configuration and registers with TalkSwitch. If the extension was pre-configured via the TalkSwitch
management software, then the phone display should show the extension number and name. If not yet
configured in the TalkSwitch system, then the MAC address of the phone will be visible as a choice in the
MAC select list for that model of phone in the Local Extensions section of the configuration.

For external use

When connecting your IP phone at a remote location for external use, please perform the following steps:
1. Preconfigure the extension in the TalkSwitch management software and include the MAC address of the
phone.
2. Before or after deploying the phone, power up the phone and press the
3. Phone Settings.
3. Go to 7. Firmware Update and press the Select softkey.
4. From the Firmware Update menu, select 2. TFTP Server Address.
5. Enter the WAN (External) IP address or URL/FQDN of your TalkSwitch location. Obtain the IP address
from the IP Configuration section of the TalkSwitch management software. Press the OK softkey.
6. Press the button to exit the configuration then press the Yes softkey to reboot the phone. It
then connects to the TalkSwitch system and updates its configuration.
Note: If the top 2 flexible keys continue to flash red/yellow after 30 seconds, the phone is not registered
with the phone system. See the Troubleshooting section for information.
If you encounter problems, please ensure the appropriate ports are forwarded from the router to the
TalkSwitch unit acting as the proxy at that location; for more information, see the TalkSwitch User Guide.
There should be no need to make any adjustments to the firewall at the IP phone's location.
E V E R Y C A L L C O U N T S
button, then go to
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