When Using Windows Nt 4.0, Windows 2000, Windows Xp, Or Windows Server 2003 - Xerox 4590 System Administration Manual

Cause
Multiple numbers of computers are
instructing print jobs simultaneously to
the machine.
The available disk storage on the
computer is insufficient and unable to
spool the print file.
Cause
The IP address is incorrect
The volume of the print data of an
instruction from a computer
exceeded the maximum
receivable volume when the LPD
spool is set to memory spool.
An unrecoverable error occurred
during the printing process.
The machine is not set to the
transport protocol which matches
the protocol on the computer.
The data format the machine is
trying to process does not match
the data format of the print data
transmitted from a computer.
X er o x 4 5 90 / 4110 C o pi e r /P r i n te r S y s t em A d m i ni s tr at i on G u i d e
Status
display
Check point Not applicable
Remedy
Status
display
Check point Open My Computer and right click the disk where
Remedy
When using Windows NT 4.0, Windows 2000, Windows XP, or
Windows Server 2003.
When you cannot print
Check point
Request your network
administrator to check the IP
address on the machine.
Confirm amount of the LPD spool
memory and then compare it with
the required amount for the data
being printed.
Confirm if any error messages are
displayed on the control panel.
Confirm the transport protocol
selected on the machine.
Not applicable
Status display / check point / remedy
Print job failed (Network Error)
None (The print job will automatically be restarted.)
Print job failed (Spool Error)
the system is installed (for example, C: drive). Select
Properties from the menu and confirm the available
storage.
Delete unnecessary files to increase available disk
storage. Then select Pause from the Document
menu in the Printer window to cancel the pause (the
print job will restart).
Set a correct IP address on the
machine.
• If the print data is one file and
still exceeds the memory
amount, divide the file to make
one instruction smaller than
the memory.
• If the print data is multiple files
and exceeds the memory
amount, decrease the number
of files to print at once.
Restart the machine.
Switch on the machine after the
display completely disappears.
Select the transport protocol which
matches the transport protocol
used by the computer.
Ctrl-"D" will cancel the output.
9 . Tr ou b le s h oo ti n g
Remedy
9-11