Netware; When You Cannot Print - Xerox 4590 System Administration Manual

9. Tr ou b le s h oo ti n g

NetWare

When you cannot print

Cause
Network equipment (hubs, for
example) are not supporting
automatic frame type detection.
A problem occurred on the
network between the computer
and the machine.
Job sender (user or group name)
is not specified in the user
settings for the print queue.
Job transmission to the print
queue is prohibited.
Job sender (user or group name)
is not specified in the user setting
for the print server.
9- 6
The possible causes, check points, and remedies for problems
when using NetWare are as follows:
Check point
Check the network equipment to
see if the data link indicator of the
port where the machine is
connected is lit. Confirm if the
frame types used by the file
servers on the network are
standardized.
Use NWADMIN on the computer
to confirm if the machine object
can be browsed.*
Use NWADMIN from a computer
to confirm that the print queue
object User information lists the
job sender (user or group name).*
Use PCONSOLE to confirm if
User can register to the queue
is set to Yes under Current
Queue Status of the Print Queue
Information.
Use NWADMIN on the computer
to confirm if the Identifier of the
print queue has the operator class
option checked.*
Use NWADMIN from a computer
to confirm that the User
information for the Print Server
lists the job sender (user or group
name).*
Xe r o x 45 90 / 4110 Co p ie r / P r in t er S y s te m Ad m i ni s t r at i on G ui d e
Remedy
Set the frame type for the
machine to the same type as the
connected file server.
Replace the faulty network cable
installed between the computer
and the machine.
• Re-transmit the print data to
the print queue whose User
information includes the job
sender (user or group name).
• Use NWADMIN from a
computer to register job
sender (user or group name)
to the User of the Print
Queue Information.*
Use PCONSOLE to set the item
to Yes.
Use NWADMIN on a computer to
confirm if the Identifier of the print
queue has each item of the
operator class option checked.*
• Re-transmit the print data to
the print queue whose User
of the Print Server
Information includes the job
sender (user or group name).
• Use NWADMIN from a
computer to register job
sender (user or group name)
to the User information of the
print server.*